USER MANUAL AXIS M5013 PTZ Dome Network Camera
About this document This manual is intended for administrators and users of the AXIS M5013 PTZ Dome Network Camera, and is applicable to firmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications. Later version of this document will be posted to the Axis website, as required.
AXIS M5013 PTZ Dome Network Camera Table of Contents Hardware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access from a browser . .
AXIS M5013 PTZ Dome Network Camera Hardware overview Hardware overview 2 3 4 MEM ORY CA RD 1 5 6 1 2 3 4 5 6 Control button SD card (microSDHC) slot Part number (P/N) & Serial number (S/N) Network connector (PoE) Status LED indicator Microphone Connectors Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE). A shielded network cable (STP) must be used to protect the product against power surges.
AXIS M5013 PTZ Dome Network Camera Hardware overview LED indicators Color Indication Unlit Connection and normal operation Amber Steady during startup. Flashes during firmware upgrade. Amber/red Flashes amber/red if network connection is unavailable or lost. Red Flashes red for firmware upgrade failure. Green Shows steady green for 10 seconds for normal operation after restart. Note • The Status LED can be configured to flash while an event is active.
AXIS M5013 PTZ Dome Network Camera Accessing the product Accessing the product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 47.
AXIS M5013 PTZ Dome Network Camera Accessing the product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS M5013 PTZ Dome Network Camera Accessing the product Note • The default administrator user name root is permanent and cannot be deleted. • If the password for root is lost, the product must be reset to the factory default settings. See Reset to factory default settings, on page 41. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config or by resetting the product to factory default.
AXIS M5013 PTZ Dome Network Camera Accessing the product Controls on the Live View page The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile. Stream profiles are configured under Video & Audio > Stream Profiles. See Stream Profiles, on page 16. The Manual Trigger button can trigger an event directly from the Live View page. The button is configured under Live View Config > Action Buttons. Click Snapshot to save a snapshot of the video image.
AXIS M5013 PTZ Dome Network Camera Accessing the product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See Controls, on page 22. Select a PTZ preset position to steer the camera view to the saved position. See Preset Positions, on page 21. Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.
AXIS M5013 PTZ Dome Network Camera Media streams Media streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page. How to stream H.
AXIS M5013 PTZ Dome Network Camera Media streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS M5013 PTZ Dome Network Camera Media streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS M5013 PTZ Dome Network Camera Setting up the product Setting up the product The Axis product can be configured by users with administrator or operator rights. Click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help . Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product: 1. Users.
AXIS M5013 PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 15. • Stream profiles. See page 16. • Camera settings. See page 16. • Audio settings. See page 17. Video Stream You can define the following video stream settings from Video & Audio > Video Stream: • Image. See page 16. • H.264. See page 16. • MJPEG. See page 16.
AXIS M5013 PTZ Dome Network Camera Video and Audio Image You can modify the image resolution and compression, and rotate the image from the Image tab (Video & Audio > Video Stream). Setting the compression level affects the image quality and bandwidth; the lower the compression, the higher the image quality with higher bandwidth requirements. To avoid bandwidth problems on the network, you can limit the frame rate allowed to each viewer.
AXIS M5013 PTZ Dome Network Camera Video and Audio Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image. The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image. Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light conditions.
AXIS M5013 PTZ Dome Network Camera Video and Audio Encoding - Select digital audio encoding format. • AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is included in the Axis product. • G711 • G726 Sample rate - The number of times per second the sound is sampled.
AXIS M5013 PTZ Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 16. • Default Viewer for Browser. See page 19. • Viewer Settings. See page 20. • Action Buttons. These are the buttons described in Controls on the Live View page, on page 9 . • User Defined Links. See page 20.
AXIS M5013 PTZ Dome Network Camera Live View Config Other browsers Server Push Recommended viewer for other browsers (Motion JPEG). QuickTime H.264 Java applet A slower imaging alternative to Server Push (Motion JPEG only). Still image Displays still images only. Click the Refresh button in your browser to view a new image For more information, please see the online help . Viewer Settings Options for the viewer are configured under Live View Config > Viewer Settings.
AXIS M5013 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • By selecting the preset from the Preset positions drop-down list in the Live View Page. • When setting up action rules. See page 26. To add a preset position: 1. Go to PTZ > Preset Positions. 2.
AXIS M5013 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) To include the name of the OSDI zone in the overlay text, go to Video & Audio < Video Stream < Overlay Settings. Check the Include text box and enter the modifier #L in the field. For more information about modifiers, see File Naming & Date/Time Formats in the online help . Advanced Limits Define the pan, tilt, zoom and focus limits for the Axis product.
AXIS M5013 PTZ Dome Network Camera Detectors Detectors Motion Detection Motion detection is used to generate an alarm whenever movement occurs (or stops) in the view.
AXIS M5013 PTZ Dome Network Camera Detectors Parameter Object Size History Sensitivity Description Object size relative to window size. Object memory length. Difference in luminance between background and object. High level (100%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection for a long time before it is considered as non-moving. Ordinary colored objects on ordinary backgrounds trigger motion detection.
AXIS M5013 PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications To upload an application, go to Applications > Overview, click Browse to locate the file and then click Upload Package. Click on the uploaded application’s name to open the menu options Settings, License and About.
AXIS M5013 PTZ Dome Network Camera Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. Available Action Rule triggers and conditions include: • Applications — use installed applications to trigger the rule, see Applications, on page 25.
AXIS M5013 PTZ Dome Network Camera Events - Preset Position — go to a preset position. • Record Video — record video to a selected storage. • Send Images — send images to a recipient. • Send Notifications — send a notification message to a recipient. • Status LED — flash the LED indicator. This can for example be used to validate triggers such as motion detection during product installation and configuration.
AXIS M5013 PTZ Dome Network Camera Events For more information, see the online help . Recipients Recipients receive media files and notification messages. The following recipients are available: Recipient Use with action Email Send Images Send Notification FTP Send Images HTTP Send Images Send Notification Network Share Send Images TCP Send Notification To add a recipient: 1. Go to Events > Recipients and click Add. 2. Enter a descriptive name 3. Select a recipient Type. 4.
AXIS M5013 PTZ Dome Network Camera Events To use the recurrence in an Action Rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.
AXIS M5013 PTZ Dome Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 30. • To set up action rules, see page 27. • To access recordings, see Recording List, on page 30. • To configure camera controlled storage, see Storage, on page 38. Recording List Recorded videos are listed on the Recordings > List page.
AXIS M5013 PTZ Dome Network Camera Recordings Note If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings.
AXIS M5013 PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS M5013 PTZ Dome Network Camera System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must authenticate themselves.
AXIS M5013 PTZ Dome Network Camera System Options To change the date and time settings, select the preferred Time mode under New Server Time: • Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically. • Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are updated continuously.
AXIS M5013 PTZ Dome Network Camera System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to find a local AVHS Service Provider go to www.axis.com/hosting AVHS is enabled by default. The settings are configured under System Options > Network > TCP IP > Basic.
AXIS M5013 PTZ Dome Network Camera System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplied IP address at the same time. This function can be disabled under System Options > Network > TCP/IP > Advanced.
AXIS M5013 PTZ Dome Network Camera System Options Note This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554. Note H.264 video streams will not be available if the RTSP server is disabled.
AXIS M5013 PTZ Dome Network Camera System Options The following traps are available: • Cold start • Warm start • Link up • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 32. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once.
AXIS M5013 PTZ Dome Network Camera System Options For more information, see the online help . Network Share Network share allows you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common Internet File System) and use them for storage of recordings. To add a network share: 1. Go to System Options > Storage. 2. Click Network Share. 3. Enter the IP address, DNS or Bonjour name to the host server in the Host field. 4.
AXIS M5013 PTZ Dome Network Camera System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting, on page 42. System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview.
AXIS M5013 PTZ Dome Network Camera System Options For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http:///local// where is the selected user group (viewer, operator or administrator) for the uploaded file.
AXIS M5013 PTZ Dome Network Camera Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS M5013 PTZ Dome Network Camera Troubleshooting arp -s temp ping -s 408 In Windows, type the following from a command/DOS prompt: arp -s ping -l 408 -t 2. If the product does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade file to use.
AXIS M5013 PTZ Dome Network Camera Troubleshooting The product is accessible locally but not externally Router configuration To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal feature which will attempt to automatically configure the router to allow access to the Axis product, see NAT traversal (port mapping) for IPv4, on page 36. The router must support UPnPTM. Firewall protection Check the Internet firewall with your network administrator.
AXIS M5013 PTZ Dome Network Camera Troubleshooting No images displayed on web page Problems with AXIS Media Control (Internet Explorer only) To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer. Installation of additional ActiveX component restricted or prohibited Configure the Axis product to use a Java applet for updating video images in Internet Explorer.
AXIS M5013 PTZ Dome Network Camera Troubleshooting Storage and disk management problems Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount.
AXIS M5013 PTZ Dome Network Camera Technical Specifications Technical Specifications Function/group Item Specifications Camera Models AXIS M5013 Image sensor 1/4'‘ progressive scan RGB CMOS Lens 3.6 mm, F1.8 Horizontal angle of view: 45° Vertical angle of view: 32° Diagonal angle of view: 56° Minimum illumination 1.4 lux, F1.8 Shutter time 1/25000 s to 1/6 s Pan/Tilt/Zoom 25 preset positions. Preset positions can be used at temperatures above 10°C (50°F).
AXIS M5013 PTZ Dome Network Camera Technical Specifications Function/group Item Specifications System Integration Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform from Axis Communications; specifications available at www.axis.com Includes the ONVIF specification available at www.onvif.
AXIS M5013 PTZ Dome Network Camera Technical Specifications Performance considerations When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
User Manual AXIS M5013 PTZ Dome Network Camera © Axis Communications AB, 2011 Ver. M3.3 Date: December 2011 Part No.
