USER MANUAL AXIS M3007–P
About this Document This manual is intended for administrators and users of the AXIS M3007–P Fixed Dome Network Camera, and is applicable to firmware 5.4 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications.
Safety This product complies with IEC/EN/UL 60950-1, Safety of Information Technology Equipment. If its connecting cables are routed outdoors, the product shall be grounded either through a shielded network cable (STP) or other appropriate method. The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL 60950-1. Battery The Axis product uses a 3.
AXIS M3007–P Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access from a Browser . . . . . . . . . . . . . . . . .
AXIS M3007–P Hardware Overview Hardware Overview 1 3 2 6 3 4 PoE IEEE 802.3af Class 2 5 1. 2. 3. 4. 5. 6. Cover Control button Status LED microSD Card slot Network conector (PoE – comes attached with product) Focus ring Connectors and Buttons For technical specifications, see page 56.
AXIS M3007–P Hardware Overview Network Connector RJ45 Ethernet connector. Supports Power over Ethernet (PoE). NOTICE The product shall be connected using a shielded network cable (STP) or an optical fiber cable. All cables connecting the product to the network shall be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. For information about regulatory requirements, see Electromagnetic Compatibility (EMC), on page 2 .
AXIS M3007–P Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 56. To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.
AXIS M3007–P Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
AXIS M3007–P Accessing the Product Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 51) or by resetting the product to factory default. Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments. Note Power line frequency varies depending on geographic region.
AXIS M3007–P Accessing the Product Manual Trigger The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and configuration. To configure the manual trigger: 1. Go to Setup > Events. 2. Click Add to add a new action rule. 3. From the Trigger drop-down list, select Input Signal. 4. From the second drop-down list, select Manual Trigger. 5.
AXIS M3007–P Accessing the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-defined buttons can also appear in the Control panel. See Controls, on page 28. Click the Home button to go to the Home preset position. See Preset Positions, on page 27. To view a specific view mode or preset position, select it from the Source list. The PTZ controls can be disabled under PTZ > Advanced > Controls, see Controls, on page 28.
AXIS M3007–P Media Streams Media Streams The Axis product provides several video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can access video streams directly, without going via the Live View page. How to Stream H.264 H.
AXIS M3007–P Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: • Windows Control Panel (from the Start menu) • Alternatively, right-click the video image in Internet Explorer and click Settings.
AXIS M3007–P Media Streams Note • = IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
AXIS M3007–P Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to all settings except System Options See also the online help . Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product: 1.
AXIS M3007–P Setting Up the Product Video It is possible to configure the following video features in your Axis product: • Video stream. See page 16. • Stream profiles. See page 21. • Camera settings. See page 21. • View areas. See page 22 • Overlay image. See page 23. • Privacy mask. See page 24. Video Stream You can define the following video stream settings from Video > Video Stream: • Image. See page 19. • Direction. See page 19. • H.264. See page 20. • MJPEG. See page 20.
AXIS M3007–P Setting Up the Product • The Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle. View modes A view mode is one of the possible views for this Axis product and can be accessed from the Source drop-down list in the product’s Live View page. If the product has not been configured for multiple view modes (see ), only the Overview mode is available.
AXIS M3007–P Setting Up the Product Double Panorama In this view there are two 180 degree panoramic views. To define the settings for this view go to Setup > Video > Video Stream > Double Pan.... See Video Stream, on page 16. This view is not available during wall installation. This view is only available if the product has been configured for multiple view modes (see ). Quad View A quad view is four views on a single screen where each image takes up a quarter of the display area.
AXIS M3007–P Setting Up the Product Image The default image settings can be configured under Video> Video Stream. Select the Image tab. The following settings are available: • Resolution. Select the default resolution. • Compression. The compression level affects the image quality, bandwidth and file size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger file sizes. • Rotate image. If required, the image can be rotated. • Mirror.
AXIS M3007–P Setting Up the Product This option is only available for the following view modes: • Panorama • Double Panorama • Quad View H.264 H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the differences from previous frames.
AXIS M3007–P Setting Up the Product size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage, the maximum frame size should be set to an optimal value. Stream Profiles A stream profile is a set of predefined stream settings including resolution, compression, frame rate and overlay settings. Stream profiles can be used: • When setting up recording using action rules. See Events, on page 34. • When setting up continuous recording.
AXIS M3007–P Setting Up the Product Exposure Settings Configure the exposure settings to suit the image quality requirements in relation to lighting, frame rate and bandwidth considerations. Exposure value - Click in the bar to fine-tune the exposure. Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default settings can be used in most situations. The shutter speed is automatically set to produce optimum image quality.
AXIS M3007–P Setting Up the Product To define the video stream settings for each view area click on the respective view area from Setup > Video > Video Stream. See page 16. You can select a view area that you have set up from the Source drop-down list in the Live View page. Use the Pan, Tilt, Zoom sliders, or click on the overview map at the bottom right to zero in on an area. The current position is indicated in the overview map by a green circle.
AXIS M3007–P Setting Up the Product For information about supported image formats, see the online help . Using Overlay Text in an Action Rule Action rules, see page 34, can display an overlay text when the rule is triggered. The text can be used to provide information for forensic video analysis, notify surveillance operators or validate triggers and actions during product installation and configuration.
AXIS M3007–P Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. • Stream Profile. See page 21. • Default Viewer for Browser. See page 25. • Viewer Settings. See page 26. • Action Buttons. These are the buttons described in Controls on the Live View Page, on page 9 . • User Defined Links. See page 26.
AXIS M3007–P Live View Config Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Still image Displays still images only. Click the Refresh button in your browser to view a new image.
AXIS M3007–P PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) PTZ controls are only available for view areas. Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: • By selecting the preset from the Source drop-down list in the Live View Page. • When setting up action rules. See page 34. • When setting up Guard Tour. See page 28. To add a preset position: 1. Go to PTZ > Preset Positions. 2.
AXIS M3007–P PTZ (Pan Tilt Zoom) Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser. To add a guard tour: 1. Go to PTZ > Guard Tour and click Add. 2. Enter a descriptive name. 3. Specify the pause length between runs. 4. Select an available preset position and click Apply. 5.
AXIS M3007–P Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To configure tampering: 1. Go to Detectors > Camera Tampering. 2. Set the Minimum duration, that is, the time that must elapse before an alarm is generated. Increase time to prevent false alarms for known conditions that affect the image. 3.
AXIS M3007–P Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection. 2.
AXIS M3007–P Detectors A large difference in luminance is required to trigger motion detection. Medium level (50%) Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright objects on a dark background trigger motion detection.
AXIS M3007–P Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications Note • It is recommended to run one application at a time.
AXIS M3007–P Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.
AXIS M3007–P Events Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule. Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications, on page 32.
AXIS M3007–P Events • Send Images – Send images to a recipient. • Send Notifications – Send a notification message to a recipient. • Status LED – Flash the LED indicator. This can for example be used to validate triggers such as motion detection during product installation and configuration. Setting Up an Action Rule An action rule defines the conditions that must be met for the product to perform an action, for example record video or send an email notification.
AXIS M3007–P Events Recipient Use with action Email1 Send Images Send Notification FTP Send Images HTTP Send Images Send Notification Network Share2 Send Images TCP Send Notification 1. 2. Some email providers have security filters that prevent users from receiving or viewing large amount of attachments, from receiving scheduled emails and similar. Check the email provider’s security policy to avoid delivery problems and locked email accounts.
AXIS M3007–P Events Schedules Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside office hours. Use one of the predefined schedules or create a new schedule as described below. To create a new schedule: 1. Go to Events > Schedules and click Add. 2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule. 3. Click OK.
AXIS M3007–P Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule: • To start a continuous recording, see page 38. • To set up action rules, see page 35. • To access recordings, see Recording List, on page 38. • To configure camera controlled storage, see Storage, on page 49. Recording List Recorded videos are listed on the Recordings > List page.
AXIS M3007–P Recordings 5. Click Save to save and start the recording.
AXIS M3007–P Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button. Select the new language from the list and click Save.
AXIS M3007–P System Options System Options Security Users User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.
AXIS M3007–P System Options 3. Optionally, click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, enter https:// or http:// in the address field in a browser. The HTTPS port can be changed on the System Options > Network > TCP/IP > Advanced page. IEEE 802.1X IEEE 802.
AXIS M3007–P System Options Server/Client certificates - To authenticate the Axis product. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network. Note Installed certificates, except preinstalled CA certificates, will be deleted if the product is reset to factory default. Preinstalled CA certificates that have been deleted will be reinstalled.
AXIS M3007–P System Options The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the predefined formats or see File Naming & Date/Time Formats in the online help for information on how to create custom date and time formats. To include date and time in the overlay text, go to Video and select Include date and Include time. Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6.
AXIS M3007–P System Options arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125 Windows syntax (this may require that you run the command prompt as an administrator) arp -s ping -l 408 -t Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4.
AXIS M3007–P System Options Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server. To make manual settings, select Use the following DNS server address and specify the following: Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons.
AXIS M3007–P System Options Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product. NAT traversal is configured under System Options > Network > TCP/IP > Advanced. Note • For NAT traversal to work, this must be supported by the router. The router must also support UPnPTM.
AXIS M3007–P System Options SNMP The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management station running SNMP. Community names are used to identify groups. The Axis product can be configured to support SNMP on the System Options > Network > SNMP page. Depending on the level of security required, select the version on SNMP to use. SNMP v1/v2 provides the lowest level of security.
AXIS M3007–P System Options Storage SD Card The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 10. NOTICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The Axis product supports SD cards with the following file systems: • ext4 — recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss.
AXIS M3007–P System Options 4. Enter the name of the share in the Share field. Sub folders cannot be used. 5. If required, select The share requires login and enter the user name and password. 6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously.
AXIS M3007–P System Options Logs & Reports The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query. System Log - Provides information about system events. Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the product (see below).
AXIS M3007–P System Options Reset to Factory Default Settings Important Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values. Note The installation and management software tools are available on the CD supplied with the product and from the support pages on www.axis.com/techsup To reset the product to the factory default settings: 1. Disconnect power from the product. 2.
AXIS M3007–P Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
AXIS M3007–P Troubleshooting Symptoms, Possible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408. For instructions, see Assign IP Address Using ARP/Ping, on page 44.
AXIS M3007–P Troubleshooting No H.264 displayed in the client Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab). See AXIS Media Control (AMC), on page 12. In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder. Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced. Multicast H.
AXIS M3007–P Technical Specifications Technical Specifications Function/group Item Specifications Camera Model AXIS M3007–P: 5 MP resolution, 360°/180° Image sensor 1/3.2" progressive scan RGB CMOS Lens M12 mount, F2.8, fixed iris, megapixel resolution 1.3 mm, horizontal angle of view: 187°, vertical angle of view: 168°, Diagonal angle of view: 187° Light sensitivity 0.6 - 200000 lux, F2.8 Shutter time 1/24000 to 2 s Camera angle adjustment Rotation +/-180° Video compression H.
AXIS M3007–P Technical Specifications Function/group General Item Specifications Video access from web browser Camera live view Video recording to file (ASF) Customizable HTML pages Windows Vista, XP, Windows 7, Server 2003 and Server 2008 DirectX 9c or higher For other operating systems and browers see www.axis.com/techsup Management and maintenance AXIS Camera Management tool on CD and web-based configuration Firmware upgrades over HTTP or FTP, firmware available on www.axis.
AXIS M3007–P Technical Specifications Performance Considerations When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.
User Manual AXIS M3007–P © Axis Communications AB, 2012 - 2014 Ver. M4.5 Date: 2014 Part No.
