User Guide

34
AXIS 209FD/FD-R/FD-R M12
4. After the upgrade has completed (1-10 minutes), the unit will automatically restart and show a
steady green on the Power and Status LEDs and flashing green or amber on the Network LED.
5. Referring to the installation guide, reinstall the camera.
6. Windows - If you are using a DHCP server, type the following from a command/DOS prompt:
arp -d <IP address of camera>
If the emergency recovery procedure does not get the camera up and running again, please contact Axis
support at www.axis.com/techsup/
Axis Support
If you contact Axis support, please help us to help you solve your problems, by providing the server report,
the log file and a detailed description of the problem.
Server Report - go
to Setup > System Options > Support Overview. The server report contains important
information about the server and its software, as well as a list of the current parameters.
The Log
file is available from Setup > System Options > Logs & Reports. The Log file records events in the
unit since the last system restart and can be a useful diagnostic tool when troubleshooting.