AXIS 240Q Video Server User’s Manual
About This Document This manual is intended for administrators and users of the AXIS 240Q Video Server, and is applicable for firmware release 4.30. It includes instructions for using and managing the AXIS 240Q on your network. Previous experience of networking will be of use when installing and using this product. Some knowledge of UNIX or Linux-based systems would also be beneficial, for developing shell scripts and applications.
AXIS 240Q Table of contents Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 AXIS 240Q Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 AXIS 240Q Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Using the video server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS 240Q Security - HTTPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Network - Basic TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Network - Advanced TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Network - SOCKS . . .
AXIS 240Q - Product Description Product Description The AXIS 240Q is a fully featured video server for security surveillance and remote monitoring needs. Based on the AXIS ARTPEC-2 compression chip, it can digitize up to 4 analog video sources and make these available on the network as real-time Motion JPEG video streams, at a maximum frame rate of 5 (PAL) or 6 (NTSC) frames per second. Video can be viewed in 5 resolutions (up to 4CIF), and image compression is configurable.
AXIS 240Q - Product Description AXIS 240Q Front Panel Indicators - After completion of the startup and self-test routines, the multi-colored Network, Status, Power Indicators flash as follows: Network Unlit No connection. Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to a 10 Mbit/s network. Flashes for network activity. Unlit When configured for “no flash” on camera access. Green Steady for normal operation.
AXIS 240Q - Product Description AXIS 240Q Rear Panel The Serial Number is located on the label on the underside of the unit. Power adapter connector - A single socket for connection of the PS-K power adapter. I/O Terminal connector - The I/O Terminal connector provides the physical interface to 4 digital transistor outputs, 4 digital inputs and an RS-485 interface. See Unit Connectors, on page 44 for more information.
AXIS 240Q - Using the video server Using the video server Installation Before the AXIS 240Q can be accessed it must be installed on your network. Please see the installation guide supplied with the product. Alternatively, download it from www.axis.com Accessing the video server The AXIS 240Q can be used with most standard operating systems and supports Microsoft Internet Explorer 6.x or later. For information about the AXIS 240Q and browsers please see www.axis.com/techsup 1. Start your browser. 2.
AXIS 240Q - Using the video server Notes: •To view streaming video in Microsoft Internet Explorer, you must set your browser to allow ActiveX controls and allow AMC (AXIS Media Control) to be installed on your workstation. If your workstation restricts the use of additional software components, the AXIS 240Q can be configured to use a Java applet for updating JPEG images. Please see the online help for more information.
AXIS 240Q - Video Streams The AMC viewer toolbar (AXIS Media Control) is available in Microsoft Internet Explorer only and displays the following buttons: The Play/Stop buttons start and stop the live video stream. The Snapshot button takes a snapshot of the currently displayed image. The Snapshot function and the target directory for saving snapshots can be configured from AMC (AXIS Media Control), which is available from the Windows Control Panel (Internet Explorer only).
AXIS 240Q - Video Streams Other methods of accessing the video stream Video and images from the AXIS 240Q can also be accessed in the following ways: • If supported by the client, the AXIS 240Q can use Motion JPEG server push to display video. This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required. • As single JPEG images in a browser. Enter e.g. the path: http:///axis-cgi/jpg/image.
AXIS 240Q - Configuring the video server Configuring the video server This section describes how to configure the AXIS 240Q and is intended for: • administrators, who have unrestricted access to all the Setup tools • operators, who have access to the Video & Image, Live View Config and Event Configuration settings. The AXIS 240Q is configured from the Setup link, in a standard browser (see Technical Specifications, on page 51).
AXIS 240Q - Configuring the video server Video & Image (Administrator/Operator) Tools Settings / Options / Description Video 1 Video 2 Video 3 Video 4 Image Make basic image settings; resolution, compression, color settings, rotate image, etc. Place an overlay image in the video image. Set limits on the video stream time and the frame rate. Video Source Settings to modify the horizontal and vertical synchronization for the image from the camera(s) connected to the AXIS 240Q.
AXIS 240Q - Configuring the video server System Options (Administrator) Tools Settings / Options / Description Security Users Access to the video server can be restricted to defined users only (maximum of 20). The administrator has unrestricted access to the Setup tools and determines rights for users at 3 levels; Administrator, Operator, Viewer. IP Address Filter Once enabled, only the IP addresses shown in the list of allowed addresses will be permitted to access the Video Server.
AXIS 240Q - Video & Image Settings Video & Image Settings The following descriptions show examples of the available features in the AXIS 240Q. For details about each setting, please refer to the online help available from each page. to access the online help. Click Image Settings Image Appearance Modify the Image Appearance to optimize the video images according to your requirements.
AXIS 240Q - Video & Image Settings Text Overlay Settings Include date, time and/or text of your choice to be viewed on the image. The color of the text may be set to white or black, while background color may be set to white, black, transparent or semitransparent. The position of the text is set either to the top or the bottom of the image. Video Stream The Maximum video stream time can be set as Unlimited, or a maximum stream time per session in seconds, minutes or hours can be defined.
AXIS 240Q - Video & Image Settings Quad Stream Settings The settings are the same as the individual image settings and are active only when the quad stream view is selected, see Image Settings, on page 15. Overlay/Mask Settings Overlay text Overlay/Mask Type Overlay/Mask Type allows you to Overlay image place an overlay, or up to three privacy masks over the video image: • Upload and place an image as an overlay - usually used to provide extra information in the video image.
AXIS 240Q - Video & Image Settings Overlay image requirements: Image Formats Image Size • Windows 24-bit BMP (full color) • Windows 4-bit BMP (16 colors) The height and width of the overlay image in pixels must be exactly divisible by 4. Overlay image limitations: • The maximum overlay image size supported by the AXIS 240Q is the same as the maximum image resolution. See Technical Specifications, on page 51.
AXIS 240Q - Live View Config Live View Config Layout These are the tools for deciding the layout of the Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modify the default page with your own colors, images etc. Click the Configure button and see the following page. • Own Home Page - Upload and use your own custom made page as the default web page. Click the Configure button and see the following page.
AXIS 240Q - Live View Config Upload Own Web Files Your own web files, background picture, color etc. must first be uploaded to the AXIS 240Q in order to be available for selection in the Custom Settings setup dialog. Once uploaded, the files are shown in the drop-down list. 1. Enter the path to the file, to e.g. a file located on your workstation, or click the Browse button. 2. Select the user level for the uploaded file.
AXIS 240Q - Live View Config 6. Enter the cgi link: http://192.168.0.125/axis-cgi/com/ptz.cgi?camera=1&continuouspantiltmove=0,0 7. These links will appear in the web interface and can be used to control the PTZ camera For more information on the Axis HTTP API, see the Support / Developer pages on the Axis Web site at http://www.axis.com. See also the section on PTZ, on page 28. Action Buttons These buttons can be used to manually trigger and stop an event from the Live View page.
AXIS 240Q - Live View Config External Video You can add links to other Axis network devices available over the network. These sources can be displayed on the Live View page, just as if they were video sources connected directly to the AXIS 240Q. Click the Add button to open the External Video Source Setup dialog, which is used to make all the necessary settings. Example of a path to an external video source: http://192.168.0.125/axis-cgi/mjpeg/video.
AXIS 240Q - Event Configuration Event Configuration This section describes how to configure the AXIS 240Q for alarm handling. Various actions can be configured to run when certain types of events occur. Event type A set of parameters describing how and when the video server is to perform certain actions Triggered Event (see page 24) - the circumstances that start an event e.g.
AXIS 240Q - Event Configuration Event Types An Event Type is a set of parameters describing how and when the video server is to perform certain actions. Example: If somebody walks past the connected camera, and an event has been configured to act on this, the video server can e.g. record and send video images to an FTP server, or send a notification email to a pre-configured email address with a pre-configured message. Video images can be sent as an attachment with the email.
AXIS 240Q - Event Configuration Pre-trigger and Post-trigger buffers This function is very useful when checking to see what happened immediately before and after a trigger, e.g. 2 minutes before and after a door was opened. Check the Upload images checkbox under Event Types > Add Triggered... > Triggered by... to expand the web page with the available options. Up to 3 MB of memory (per video source) is available for the pre-/post-trigger buffer.
AXIS 240Q - Event Configuration 7. Click OK to save the Event in the Event Types list. Please see the online help for descriptions of each available option. Motion Detection In the Motion Detection menu, you can configure the video source(s) for motion detection. The motion detection feature is used to generate an alarm whenever movement occurs (or stops) in the image. Motion detection is configured in Include and Exclude windows, of which up to 40 (10 per video source) can be configured.
AXIS 240Q - Event Configuration 6. Adjust the size (drag the bottom right-hand corner) and position (click on the text at the top and drag to the desired position). 7. Adjust the Object size, History and Sensitivity profile sliders (see table below for details). Any detected motion within an active window is then indicated by red peaks in the Activity window (the active window has a red frame). 8. Click Save.
AXIS 240Q - Pan Tilt Zoom Pan Tilt Zoom Installing PTZ Devices The AXIS 240Q supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. Follow the instructions below to install a PTZ device: 1. Using an appropriate cable, connect the device to your selected port (RS-232 or RS-485). These ports are available via the D-Sub connector and the I/O terminal connector, respectively. See page 46 for more information. 2.
AXIS 240Q - Pan Tilt Zoom Note: Advanced users and application developers can also use the Axis Application Programming Interface and HTTP specification for generic control of PTZ devices using CGI commands or a TCP/IP client. Please refer to the Axis Website at www.axis.com for further information. PTZ Configuration Once PTZ has been installed for the AXIS 240Q, PTZ Configuration now appears in the menu to the left along with the following submenus.
AXIS 240Q - Pan Tilt Zoom PTZ Controls If the AXIS 240Q has been appropriately configured, the Live View page will display the controls available for the installed Pan Tilt Zoom (PTZ) device. The administrator can enable/disable the controls for specified users. Preset positions Video sources Tilt bar (relative) The exact controls shown depends on the make and model of PTZ device. There may be e.g.
AXIS 240Q - Pan Tilt Zoom In contrast, when using an absolute driver, each position on the bar (see right) represents a defined position in the device’s range of movement, with the center of the bar representing the point midway between the two extremes of movement. Clicking a position directly on the bar moves the camera directly to the new position in one smooth movement. Clicking on the arrows at the ends of a bar causes a stepped, incremental change.
AXIS 240Q - Pan Tilt Zoom Preset Positions Also available with many PTZ devices are Preset positions. These presets are selected from the drop-down Source list on the Live View page and will move and/or zoom the camera to a pre-defined position, i.e. to cover an area of particular interest. Events can also be configured to go to preset positions when triggered. For information on setting up preset positions, please see Preset Positions, on page 29 and the online help.
AXIS 240Q - Pan Tilt Zoom OSD Menu - If the PTZ unit supports an internal configuration menu, this can be accessed using the On-Screen Display (OSD). Configure the analog camera by opening and navigating through its internal menu in this display. PTZ Control Queue Use the PTZ Control Queue window to enable and disable PTZ queueing.
AXIS 240Q - Pan Tilt Zoom 2. Event - You can set up the AXIS 240Q to take control of the queue and move to a specific position for 20 seconds when triggered by an alarm. The event will immediately be place first in queue except when an administrator is in control. For more information see Triggered Event, on page 24. 3. Operator - Same as administrator with lower priority. 4. Guard Tour - Guard tour has control of PTZ for an indefinite period of time.
AXIS 240Q - System Options System Options Security - Users User access control is enabled by default, when the administrator sets the root password on first access.
AXIS 240Q - System Options Security - HTTPS For greater security, the AXIS 240Q can be configured to use HTTPS (Hypertext Transfer Protocol over SSL (Secure Socket Layer)). That is, all communication that would otherwise go via HTTP instead goes via an encrypted HTTPS connection.
AXIS 240Q - System Options Date & Time Format Used in Images - specify the formats for the date and time (12h or 24h) displayed in the Live View video streams. Use the predefined formats or use your own custom date and time formats. See File for information on how to create Naming & Date/Time Formats in the online help your own file formats.
AXIS 240Q - System Options Network - Advanced TCP/IP Settings DNS Configuration DNS (Domain Name Service) provides the translation of host names to IP addresses on your network. Obtain DNS server address via DHCP - automatically use the DNS server settings provided by the DHCP server. Click the View button to see the current settings.
AXIS 240Q - System Options HTTPS The default HTTP port number (443) can be changed to any port within the range 1024-65535. This is useful for e.g. simple port mapping. NAT traversal Use NAT traversal when your video server is located on an intranet and you want to make it available from the other side of a NAT router. Network Traffic The default setting is Auto-negotiate which means that the correct speed is automatically selected.
AXIS 240Q - System Options SNMP The Simple Network Management Protocol (SNMP) allows the remote management of network devices. Select the version of SNMP to use, depending on the level of security required. Select the version of SNMP to use, by checking the appropriate box. The three levels of security are: • SNMP V1 - includes no security • SNMP V2c - uses very simple security, e.g. community name as password • SNMP V3 - provides encryption and secure passwords. Use with HTTPS.
AXIS 240Q - System Options • the static IP address • the default router • the subnet mask • the system time • Default - The default button should be used with caution. Pressing this will return all of the video server's settings (including the IP address) to the factory default values. Upgrade Server - See Upgrading the Firmware, on page 47. Backup - To take a backup of all of the parameters, and any user-defined scripts, click this button.
AXIS 240Q - System Options Log Level for Email - from the drop-down list, select the level of information to send as email and enter the destination email address. Advanced Scripting is an advanced function that provides the possibility to customize and use scripts. This function is a very powerful tool. Caution! Improper use may cause unexpected behavior or even cause loss of contact with the unit. If a script does cause problems, reset the unit to its factory default settings.
AXIS 240Q - System Options Resetting to the Factory Default Settings To reset the AXIS 240Q to the original default settings, go to the System Options > Maintenance web page (as described in Maintenance, on page 40), or use the control button on the front panel, as described below: Using the Control Button 1. Switch off the AXIS 240Q by disconnecting power. 2. Using a suitably pointed object, press and hold the Control button while you reconnect power. 3.
AXIS 240Q - Unit Connectors Unit Connectors The following connectors are described in this section: • • • The D-Sub Connector, on page 44 The I/O Terminal Connector, on page 45 COM Ports RS-232 and RS-485, on page 46 The D-Sub Connector The AXIS 240Q provides one 9-pin D-sub connector, providing the physical interface for an RS-232 port, used for connecting accessory equipment, such as PTZ devices for the remote control of connected video cameras.
AXIS 240Q - Unit Connectors The I/O Terminal Connector This section describes the pinout and interface support provided by the 12-pin I/O terminal connector, which includes: • • • • 4 digital transistor outputs 4 digital inputs an RS-485 interface auxiliary power and GND The terminal connector is used in applications for e.g. motion detection, event triggering, time lapse recording, alarm notification via email, image storage to FTP locations, etc. • Inputs - e.g. a push button.
AXIS 240Q - Unit Connectors Schematic Diagram - I/O Terminal Connector Switch Mode Power Supply 3.3V AXIS 240Q Video Server + o PS-K 9V o z 1 o GND 2 o e.g.
AXIS 240Q - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the AXIS 240Q. One of your first actions when troubleshooting a problem should be to check the currently installed version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your AXIS 240Q can be seen under Setup > Basic Configuration.
AXIS 240Q - Troubleshooting Emergency Recovery Procedure If power or the network connection to the AXIS 240Q is lost during the upgrade, the process will fail and the unit will become unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit, follow the steps below. The serial number is found on the underside label on the product casing. 1.
AXIS 240Q - Troubleshooting Symptoms, Possible Causes and Remedial ActionsI Problems setting the IP address Using ARP/Ping - the IP address Restart the server and try again. Ensure also the ping length is set to 408. See or ARP and Ping must be set within two minutes in Windows on page 13, or ARP and Ping in UNIX/Linux on page 14. after power has been applied to the video server The video server is located on a different subnet.
AXIS 240Q - Troubleshooting Video Image Problems Image too dark or too light. Check that the termination dip switch for the video source is set to the correct position. See also the online help on Video Source Settings Black borders around the video image Adjust the X and/or Y offset, in the Video Source Settings. See the online help for information. Problems uploading own files There is only limited space available for the upload of your own files.
AXIS 240Q - Technical Specifications Technical Specifications Item Specification Model • AXIS 240Q: Four port video server Also available as Video Rack Solution Video compression • Motion-JPEG. • Single snapshot JPEG images.
AXIS 240Q - Technical Specifications Item Specification Supported protocols • Motion JPEG streaming: HTTP. • Event notification: HTTP, TCP, SMTP. • Image upload: FTP, SMTP, HTTP. • Network control data: DHCP, UPnP, ARP, DNS, DynDNS3, NAT traversal, SOCKS, SNMP, NTP Security: SSL/TLS*, HTTPS. • More information on protocol usage is available at: www.axis.com. • This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit (www.openssl.org).
AXIS 240Q - Technical Specifications 53 Performance considerations When setting up your system it is important to consider how various settings and situations will affect the overall performance. The following aspects are among the most important to consider: • Image resolution - High image resolution creates larger images. More data increases the total bandwidth used. • Image compression - A low compression level creates larger images. More data increases the total bandwidth used.
AXIS 240Q - Glossary Glossary ActiveX - A control (or set of rules) used by a browser. ActiveX controls are often downloaded and installed automatically as required. API - Application Programming Interface. The Axis API can be used for integrating Axis products into other applications. ARP - Address Resolution Protocol. This is used to associate an IP address to a hardware MAC address. A request is broadcast on the local network to find out what the MAC address is for the IP address.
AXIS 240Q - Glossary TCP/IP - Transmission Control Protocol/Internet Protocol. A suite of network protocols that determine how data is transmitted. TCP/IP is used on many networks, including the Internet. TCP keeps track of the individual packets of information and IP contains the rules for how the packets are actually sent and received.
AXIS 240Q - Index Index A Accessing the video server 8 Action 23 Action buttons 9, 21 Active/Inactive (output button) 9 Active/Inactive (output buttons) 21 Administrators 12, 35 Advanced TCP/IP settings 38 Alarm 23, 26, 45 Allowed IP addresses 35 AMC 9, 10 Anonymous viewing 35 Auxiliary power 45 B Backup 41 Basic configuration 12 Buffers 25 C CGI links 20, 31 Click-in-image 31 Clients/viewers 11 COM ports 46 Connectors 44 Control button 6, 43 Customize 19 D Date & time 36 DC power 45 Default view
AXIS 240Q - Index 57 O Operators 35 Output buttons 9, 21 Own home page 20 Own web files 20 P Pan Tilt Zoom 46 Pan/Tilt/Zoom 30 Performance 53 Pinout 40 Pinout - I/O connectors 45 Port status 27 Post-trigger buffer 25 Power adapter 7 Preset positions 32 Pre-trigger buffer 25 PTZ 28 PTZ commands 20, 31 PTZ control queue 33 Pulse (outputs) 9, 21 Q Quad stream 9 R Recovery 48 Referrals 35 Relative and absolute PTZ drivers 30 Restart 40 Restore 40 RS-232 serial connector 7 RS-485 45 RTSP 39 S Scheduled
