USER’S MANUAL AXIS Q7401 Video Encoder
AXIS Q7401 - Notices Notices This manual is intended for administrators and users of the AXIS Q7401 Video Encoder, and is applicable for firmware release 5.00 and later. It includes instructions for using and managing the encoder on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneficial, for developing shell scripts and applications.
AXIS Q7401 - Table of contents Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q7401 - Product Description Product Description This manual applies to the AXIS Q7401 Video Encoder. Key features • • • • • • Superb video quality AXIS Q7401 offers the highly efficient H.264 video compression, which drastically reduces bandwidth and storage requirements without compromising image quality. Motion JPEG is also supported for increased flexibility. Multiple H.
AXIS Q7401 - Product Description Overview Mounting hole LED indicators for power, status and network Mounting hole Control button Video input Network connector (PoE) PoE switch class 2 and 3 RS-422/RS-485 connector 75 Ohm termination switch Audio in/out Power adapter connector 6-pin I/O terminal SD memory card slot Product label includes: Product ID & Serial number (S/N). The serial number may be required during the installation.
AXIS Q7401 - Using the Video Encoder Using the Video Encoder Refer to the installation guide supplied with your product in order to install the AXIS Q7401 Video Encoder. The AXIS Q7401 can be used with most standard operating systems and browsers. Notes: • • • • To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX controls and install AXIS Media Control (AMC) on your workstation. QuickTimeTM are also supported for viewing streaming H.264 video and audio.
AXIS Q7401 - Using the Video Encoder Setting the root password 1. When accessing the video encoder for the first time, the ‘Configure Root Password’ dialog appears. 2. Enter a password and re-enter to confirm. Click OK. 3. The ‘Connect to...’ dialog appears. Enter the User name: root 4. Enter the password set in step 2, and click OK. If the password is lost, the video encoder must be reset to the factory default settings. See Resetting to the Factory Default Settings, on page 40.
AXIS Q7401 - Using the Video Encoder To create an HTTPS connection, start by clicking this button. To configure the password directly via an unencrypted connection, enter the password here. Note: HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic between web browsers and servers. The HTTPS certificate controls the encrypted exchange of information. The default administrator user root cannot be deleted.
AXIS Q7401 - Using the Video Encoder General controls The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile on the Live View page. Stream profiles are configured under Video & Audio > Stream Profiles, see Stream Profiles, on page 15 for more information. Pulse - click this button to activate the output for a defined period of time - e.g. switching a light on for 20 seconds.
AXIS Q7401 - Using the Video Encoder Note: In Simplex – speaker only mode microphone only, you can use either the Microphone button or the half duplex Talk button to stop sending audio to the video encoder. To send audio, both buttons must be enabled. Pan/Tilt/Zoom controls When in Center Mode, click on any part of the image other than its exact center and the video encoder will move so that the point you clicked on becomes the new center of the image.
AXIS Q7401 - Video and Audio Streams Video and Audio Streams The video encoder provides several image and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the video encoder provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles. Other applications and clients can also access these video streams/images directly, without going via the Live View page. How to stream H.
AXIS Q7401 - Video and Audio Streams AXIS Media Control (AMC) The recommended method of accessing live video from the video encoder is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows. The AMC control panel can be used to configure various video and audio settings. Please see the readme file included in the tool for more information. The AMC control panel is automatically installed on first use, after which it can be configured.
AXIS Q7401 - Video and Audio Streams HTTP-API You can read about accessing audio for the other protocols through the HTTP-API at http://www.axis.com/techsup QuickTime/Windows Media Player It is possible to use QuickTime and Windows Media Player to listen to the audio stream using the same methods to access video streams. Java Applet The Java applet supports simplex audio.
AXIS Q7401 - Video & Audio settings Video & Audio settings This section describes how to configure the video encoder, and is intended for product Administrators, who have unrestricted access to all the Setup tools; and Operators, who have access to the settings for Video & Image, Audio, Live View Config, and Event Configuration. You can configure the video encoder by clicking Setup in the top right-hand corner of the Live View page. Click page to access the online help that explains the setup tools.
AXIS Q7401 - Video & Audio settings Current Audio Settings: Configuration under Video & Audio > Audio Settings will be shown here. See Audio Settings, on page 17 for more information on the audio settings. H.264 GOV Settings The GOV structure describes the composition of the video stream and setting the GOV-length to a higher value saves considerably on bandwidth. Bit Rate Control Limiting the maximum bit rate helps control the bandwidth used by the H.264 video stream.
AXIS Q7401 - Video & Audio settings Camera Settings This page provides access to the advanced image settings for the AXIS Q7401. Image Appearance Color level - Select an appropriate level by entering a value in the range 0-100. Lower values mean less color saturation, whilst the value 100 gives maximum color saturation. Brightness - The image brightness can be adjusted in the range 0-100, where a higher value produces a brighter image.
AXIS Q7401 - Video & Audio settings Audio Settings This section describes how to configure the basic audio settings for the video encoder. The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio. Audio Channels Audio mode - The Half duplex mode transmits and receives audio in both directions, but only in one direction at a time. To speak, press and hold the button (check that the microphone is not muted). To receive audio, release the button.
AXIS Q7401 - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the standard stream profiles as well as the ones created under Video & Audio > Stream Profiles. See the online help files on this page for more information. Default Viewer From the drop-down lists, select the default method for viewing video images for your browser.
AXIS Q7401 - Live View Config Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AMC. This is used to prevent the installation of unlicensed copies. Further decoder licenses can be purchased from your Axis dealer.
AXIS Q7401 - Live View Config For more information on the Axis HTTP API, see the Support/Developer pages on the Axis Web site at http://www.axis.com Please use the online help files for more information. Output Buttons The output buttons are used to manually activate the output from the Live View page, for example, switching a light on and off.
AXIS Q7401 - Event Configuration Event Configuration An event or Event Type in the video encoder triggers actions when activated. An event type is a set of parameters that defines the actions. A common event type is an alarm that causes the video encoder to upload images. Many event types use an Event Server, to receive uploaded images. This section describes how to configure the video encoder to perform certain actions when events occur.
AXIS Q7401 - Event Configuration Example: If somebody passes in front of a video encoder and an event has been configured to detect and respond to motion, the video encoder can record and saves images to an FTP server, and can send a notification e-mail to an e-mail address. Images can be sent as e-mail attachments.
AXIS Q7401 - Event Configuration Continue image upload (unbuffered) - enables the upload of video images for a fixed length of time. Specify the length of time for the uploaded recording, in seconds, minutes or hours, or for as long as the trigger is active. Finally, set the desired image frequency to the maximum (the maximum available) or to a specified frame rate. The frame rate will be the best possible, but might not be as high as specified, especially if uploading via a slow connection.
AXIS Q7401 - Event Configuration Motion Detection Motion detection is used to generate an alarm whenever movement occurs (or stops) in the video image. A total of 10 Include and/or Exclude windows can be configured.
AXIS Q7401 - Event Configuration Object Size History Sensitivity Low level Even very small objects An object that appears in the region Only very bright objects on a dark trigger motion detec- will trigger motion detection for only background trigger motion detection a very short period tion Default value Low High High Examples: • • • Avoid triggering on small objects in the video image by setting the object size level to high.
AXIS Q7401 - Recording List Recording List The Recording List window contains a list of recordings made to the memory card. It shows each recording's start time, length, the event type used to start the recording, and if the recording is locked so that it can neither be deleted nor recorded over. To view a recording, select it from the list and click the Play button. For detailed recording and video information, select an individual recording from the list and click the Properties button.
AXIS Q7401 - Pan Tilt Zoom Pan Tilt Zoom Installing PTZ devices AXIS Q7401 supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. Follow the instructions below to install a PTZ device: 1. Using an appropriate cable, connect the device to your selected port (RS-422 or RS-485). These ports are available via the D-Sub connector and the I/O terminal connector, respectively. See page 41 for more information. 2.
AXIS Q7401 - Pan Tilt Zoom PTZ configuration Once PTZ has been installed for the AXIS Q7401, PTZ Configuration now appears in the menu to the left along with the following sub menus. Preset positions A preset position is a pre-defined camera view than can be used to quickly move the camera to a specific location. From Preset Position Setup, use the Pan, Tilt and Zoom (PTZ) controls to steer the camera to the required position. When satisfied with the camera's position, enter a descriptive name.
AXIS Q7401 - Pan Tilt Zoom Advanced Device Settings - The device settings window is for driver specific settings, so the appearance of this window can vary depending on the driver installed. Options that can be configured include: Driver Specific Settings for Video Source 1, Mechanical Limits for Moving Video Source 1, Light Control for Video Source 1, and Extended Driver Specific Settings for Video Source 1.
AXIS Q7401 - Pan Tilt Zoom The order of priority for taking control of the queue is as follows: 1. Administrators - An administrator takes over PTZ control regardless of who is first in queue. The administrator will be removed from the queue 60 seconds after their last PTZ control command. 2. Event - The AXIS Q7401 can be set up to take control of the queue and move to a specific position for 20 seconds when triggered by an alarm.
AXIS Q7401 - Pan Tilt Zoom Clicking on the bars themselves or on the arrows at the end of the bars moves the camera to a new position. The type of movement and the location of this new position depends on the type of PTZ driver. When controlling the camera using a relative PTZ driver (see the bars in the illustration above) the new position is relative to the previous position, for example, left of, below, or above. Clicking the bar further from the center results in a larger movement.
AXIS Q7401 - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below: The user list displays the authorized users and user groups (levels): Viewer Operator Administrator Provides the lowest level of access, which only allows access to the Live View page.
AXIS Q7401 - System Options In a 802.1X enabled network switch, clients equipped with the correct software can be authenticated and allowed or denied network access at the Ethernet level. Clients and servers in an 802.1X network may need to authenticate each other by some means. In the Axis implementation this is done with the help of digital certificates provided by a Certification Authority.
AXIS Q7401 - System Options Alternatively, it may be possible to upload the certificate and key in one combined file, (e.g. a PFX file or PEM file). Provide the path to the file, or use the Browse... button to locate it. Click Upload to load the file. To remove a certificate and key, click the Remove button. Settings EAPOL version - Select the EAPOL version (1 or 2) as used in your network switch. EAP identity - Enter the user identity associated with your certificate.
AXIS Q7401 - System Options Obtain IP address via DHCP - Dynamic Host Configuration Protocol (DHCP) is a protocol that lets network administrators centrally manage and automate the assignment of IP addresses on a network. DHCP is enabled by default. Although a DHCP server is mostly used to set an IP address dynamically, it is also possible to use it to set a static, known IP address for a particular MAC address.
AXIS Q7401 - System Options Use the following NTP server address - to create manual settings, check this radio button and enter the host name or IP address of the NTP server. Host Name Configuration - The video encoders can be accessed using a host name, instead of an IP address. The host name is usually the same as the assigned DNS Name. For more information, please see Security, on page 32.
AXIS Q7401 - System Options FTP - The FTP server running in the video encoders enables the upload of new firmware, and user applications. Check the box to enable the service. RTSP - The RTSP protocol allows a connecting client to start an H.264 stream. Check the box to enable the server and enter the RTSP port number to use. The default setting is 554. Note that H.264 video streams will not be available if this service is not enabled. SOCKS SOCKS is a networking proxy protocol.
AXIS Q7401 - System Options UPnP™ The video encoder includes support for UPnP™. UPnP™ is enabled by default, and the video encoder then is automatically detected by operating systems and clients that support this protocol. RTP/H.264 These settings are the port range, IP address, port number (video and audio), and Time-To-Live value to use for the video stream(s) in multicast H.264 format. Only certain IP addresses and port numbers should be used for multicast streams.
AXIS Q7401 - System Options Support The Support Overview page provides valuable information on troubleshooting and contact information, should you require technical assistance. System Overview - is an overview of the video encoder’s status and settings. Information that can be found here includes the video encoder’s firmware version, IP address, security, event and image settings and recent log items.
AXIS Q7401 - System Options About Here you can find basic information about your video encoder. You can also view third party software licenses.
AXIS Q7401 - Unit connectors Unit connectors Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE). Using shielded cables is recommended. PoE classification switch - Power over Ethernet (IEEE 802.3af), selectable power classification: • • Class 2 - max 6.49W Class 3 - max 12.95W (default) Note: Power classification is performed at power up.
AXIS Q7401 - Unit connectors Function Pin number Notes Specifications Configurable (Input or Output) 3-6 Digital input - Connect to GND to activate, or leave floating (or unconnected) to deactivate. Min input = - 40V DC Max input = + 40V DC Digital output - Uses an open-drain NFET transistor with the source connected to GND. If used with an external relay, a diode must be connected in parallel with the load, for protection against voltage transients.
AXIS Q7401 - LED indicators LED indicators LED Color Indication Network Green Steady for connection to a 100 Mbit/s network. Flashes for network activity. Amber Steady for connection to 10 Mbit/s network. Flashes for network activity. Unlit No network connection. Green Steady green for normal operation. Status Power Amber Steady during startup, during reset to factory default or when restoring settings. Red Slow flash for failed upgrade. Green Normal operation.
AXIS Q7401 - Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of the video encoders. One of your first actions when troubleshooting a problem should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your encoder can be seen on the page Setup > Basic Setup or under About.
AXIS Q7401 - Troubleshooting 5. Reinstall the encoder, referring to the installation guide. If the emergency recovery procedure does not get the encoder up and running again, please contact Axis support at www.axis.com/techsup/ Axis Support If you contact Axis support, please help us to help you solve your problems by providing the server report, the log file and a detailed description of the problem. Server Report - go to Setup > System Options > Support > Support Overview.
AXIS Q7401 - Troubleshooting Symptoms, Possible Causes, and Remedial Action Problems setting the IP address When using ARP/Ping Try the installation again. The IP address must be set within two minutes after power has been applied to the encoder. Ensure the Ping length is set to 408. See the Installation Guide.
AXIS Q7401 - Troubleshooting Lower frame rate than expected Reduce number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the system administrator that there is enough bandwidth available. See also the online help. Check in the AMC control panel applet (H.264 tab) that video processing is set to Decode all frames possible. Lower the image resolution. Why do I not get 30 frames per second? See the section Optimizing your system, on page 50.
AXIS Q7401 - Troubleshooting Volume settings incorrect The volume of the microphone is either too high or too low. Change the volume for the microphone in the toolbar on the Live View page. Poor audio quality CPU overloaded Reduce the number of listeners and viewers and decrease the image resolution and compression. Unsynchronized audio and video It is recommended that the encoder's time setting is synchronized with an NTP Server. This is enabled under System Options > Date & Time.
AXIS Q7401 - Technical Specifications Technical Specifications Item Specification Video compression • H.264 • Motion JPEG Resolutions • 176x120 to 720x576 Frame rate H.264 • 30/25 (NTSC/PAL) fps in all resolutions Frame rate Motion JPEG • 30/25 (NTSC/PAL) fps in all resolutions Video streaming • Multi-stream H.264 and Motion JPEG • Controllable frame rate and bandwidth • VBR/CBR H.
AXIS Q7401 - Technical Specifications Item Specification Casing Metal casing. Standalone or wall mount Processor and memory • ARTPEC-3, 128 MB RAM, 128 MB Flash • Battery backed-up real-time clock Power • 8-20 V DC, max. 7.2 W or • Power over Ethernet IEEE 802.3af Class 2/3 Connectors • Analog composite video BNC input, NTSC/PAL auto-sensing • RJ-45 10BaseT/100BaseTX PoE • DC terminal block: power in 8-20 V DC, max. 7.2 W or • power out 12 V DC, max.
AXIS Q7401 - Technical Specifications To do this, special format strings are added as part of a text overlay. Simply add #r (average frame rate in fps) and/or #b (average bandwidth in Kbps) to the overlay. For detailed instructions, please see the online help for Video & Image > Text Overlay Settings, and the help for File Naming & Date/Time Formats. Important! • • The figures displayed here are the values as delivered by the server. If other restrictions are currently in force, (e.g.
AXIS Q7401 - Glossary Glossary simultaneously. G.711 - G.711 is the international standard for encoding telephone audio on 64 kbps channel. It is a pulse code modulation (PCM) scheme operating at 8 kHz sample rate. Active Speaker - a speaker with a built-in power amplifier. ActiveX - A control (or set of rules) used by a browser. ActiveX controls are often downloaded and installed automatically as required. G.
AXIS Q7401 - Glossary communication, and there are hardware protocols and software protocols. resources (usually web pages) requested by the web user (the client). (QoS) Quality of Service - QoS provides the means to guarantee a certain level of a specified resource to selected traffic on a network. Quality can be defined as e.g. a maintained level of bandwidth, low latency, no packet losses, etc.
AXIS Q7401 - Index Index A Action 21 Action Buttons 9, 19 Active/Inactive 20 Administrator 14 Alarm 24, 41 AMC 6 ARP/Ping 35 Audio 14 Audio input 17 Audio output 17 AXIS Media Control 17 B Bit Rate 15 Bonjour 6 Buffer Size 22 Buffers 22 C CGI links 31 Click-in-image 31 Control Button 40 D Date & Time 34 Default Viewer 18 Disk Management 38 DNS Configuration 35 DNS Server 35 Domain Name 35 E Emergency Recovery 44 Enable ARP/Ping 35 Event Servers 21 Events 21 F H H.
AXIS Q7401 - Index Relative and absolute PTZ drivers 31 Restore 38 S Scheduled Event 21, 23 Security 32 Server Time 34 SNMP 37 Specifications 49 Support 39 System Options 32 T TCP Server 21 TCP/IP Settings 34 Time Mode 34 Triggered Event 21 Troubleshooting 44 U Upgrade Server 38 UPnP 36, 38 Users 32 V Video Stream 14 Video streams 11 55
