User Manual

Table Of Contents
AXIS 240 Users Manual Appendix A: Troubleshooting
73
If you still have a problem, you will qualify for the More than a
minute program which will give you a gift for a registered installation
that requires more than a few minutes. If this fails, please contact your
reseller or check the FAQ for more help.
Symptoms Possible causes Remedial actions
Bad snapshot images. Display configured incor-
rectly.
Within Display Properties, configure your display to show at
least 65'000 colors, i.e. at least 16-bit.
Using only 16 or 256 colors on your computer will produce
dithering artifacts in the image.
Cannot access the
modem connected to the
serial port of the AXIS
240.
Modem not set for
RTS/CTS
Local echo not
disabled
1. Ensure that the modem is set for RTS/CTS serial
communication. For US Robotics modems, you do this
using the command
AT&I1.
2. Disable Local echo mode using the command ATE0.
3. Save the changes in the NVRAM of the modem using the
command
AT&W.