User Manual

Table Of Contents
AXIS 240 Users Manual Appendix A: Troubleshooting
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Appendix A Troubleshooting
This appendix provides useful information to help you resolve any
difficulty you might have with your AXIS 240.
Symptoms, possible causes and remedial actions are listed within a
reference table.
The Log File
The AXIS 240 log file records commands executed within the unit
and can prove a useful diagnostic tool when attempting to resolve any
problems that might occur.
If you cannot resolve your problem after referencing the information
contained in this appendix or on the AXIS 240 FAQ, we suggest that
you send the following to the AXIS support desk:
A brief description of the problem
The log file
The config file
If relevant, an example of a poor image
See Support Services on page 4 on how to contact your local support
center.