User's Manual

SMiRF

- QSG

Tasks

Sync

The sync operation is used to upload completed work

orders to MeshMaster and to download a field technician's

tasks for the day. The sync operation is expected to be

used at the beginning and the end of each work day. The

Sync function is available under the “Tasks” menu. Tap

the Sync button to submit completed tasks, download new

tasks and download updated firmware. After Sync is

finished, a window provides a summary of the activity.

Work-orders

At the start of each work day, technicians should sync their

SMiRF to receive a list of the latest work-order (task)

assignments. To access these work-orders tap “Tasks”. The

screen will change showing the open tasks with each task on

its own page.

The information for each task includes:

Task - What to do (e.g. Install or Read)

Notes - Important account notes; for example, a note

to call the homeowner before accessing the property

or a warning about a guard dog.

Meter - The water meter Id, usually stamped on the

side of the brass water meter and useful for confirming that the task is being performed at

the proper customer location.

Address - The address to find the meter/MIU. Tapping the address box with the stylus

will give you more additional information about the location.

Done - Checked if the task has been completed. To change the status of a task to

incomplete, tap the check mark.

Buttons are provided to assist with finding specific tasks

and starting work on the task:

• Search - Allows technician to enter an address,

partial address, meter ID, or partial meter ID; the

list of tasks are then automatically searched for a

match.

• Skip – If a task cannot be completed (e.g. if the

property cannot be accessed), allows the

technician to record the reason the task is being

skipped.

NOTE

To synchronize the SMiRF, the PDA must be connected to a PC/Workstation

running Softickk PPP software. Connection may be via a the USB charging cradle,

USB cable, bluetooth wireless link, or GPRS mobile cradle. If the PDA is unable to

synchronize, refer to the trouble-shooting section.