User's Manual

Axiometric Gateway Guide MeshPlus™
Canada, Industry Canada:
The installer of this radio equipment must ensure that the antenna is located or pointed such
that it does not emit RF field in excess of Health Canada limits for the general population;
consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca/rpb
8. Troubleshooting
a) External Power
 Disconnect external power
 Unscrew the four bolts that fasten the chassis front panel
 Remove the front panel.
 Reconnect external power (when operating on AC power, DO NOT TOUCH
GATEWAY INTERIOR).
 If external power is 110-240VAC, AC LED should illuminate.
 If external power is 8-18VDC, the DC LED should illuminate.
 If the appropriate LED does not illuminate, a qualified technician should check to ensure
power is present at the supply cable.
 If external power is 8-18VDC, ensure the external RJ-45 connector is securely fastened
and that the internal RJ-45 cable is plugged into the proper jack (J2) labeled Ethernet.
 If power is present but the LEDs fail to illuminate, return the Gateway for factory
service.
b) Optional NiCd Backup Battery
 Disconnect external power
 Unscrew the four bolts that fasten the chassis front panel
 Remove the front panel.
 Check that the battery is securely fastened to the inside of the front panel
 Check that the battery connector is securely plugged into JP4 and that the proper
polarity has been observed (positive/red wire connects to pin 1)
 The LED indicators for the Network Bridge Interface (SocketModem) should illuminate
periodically.
 A properly qualified technician may measure the battery voltage using a voltmeter and
should observe a voltage higher than 8.8vdc; if the voltage is lower, the battery pack has
failed and should be replaced.
c) Lithium Backup Battery
 Disconnect external power
 Unscrew the four bolts that fasten the chassis front panel
 Remove the front panel.
 Check that the battery is securely held in the battery clip
 Check that the battery connector is securely plugged into JP2 and that the proper
polarity has been observed (positive/red wire connects to pin 1