Specifications

Operating the Printer 53
ALARM LIGHT FLASHES RED
Any time the ALARM light is flashing red, the printer has failed.
You should first find out the code for the error that has occurred and then
attempt to correct the problem.
Press the RESUME button to display the error code. The number of times the
READY light blinks indicates the error code. Count the blinks and write down
the number. If you lose count, push the RESUME button again to redisplay the
code. You must find out the error code before turning off the printer.
After you have written down the error code, complete the following steps to
correct the problem.
1. Turn off the power switch.
2. Open the paper and cassette covers.
3. Do the following.
Remove or clear any jams or obstructions, such as misfed paper.
Turn the knob on the ribbon cassette to be sure it is operating correctly.
Move the print head from side-to-side to be sure that it slides easily.
4. Close both covers.
5. Turn on the power switch.
If you are unable to correct the problem, contact the Technical Support
Department at TransAct Technologies. Please refer to “Contacting TransAct
Technologies’ Ithaca facility” on page 2. Have the error code handy when you
call.
PRINTER SMEARS CHARACTERS
Contact the Technical Support Department at TransAct Technologies. Please
refer to “Contacting TransAct Technologies’ Ithaca facility” on page 2.