PCOS SERIES 80PLUS POS Thermal Printer
WARNING: To prevent fire or shock hazard, do not expose this printer to rain or moisture.
Disclaimer © 2003 TransAct Technologies, Inc. All rights reserved. The information in this document is subject to change without notice. No part of this document may be reproduced, stored or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of TransAct Technologies, Inc. ("TransAct"). This document is the property of and contains information that is both confidential and proprietary to TransAct.
Federal Communications Commission Radio Frequency Interference Statement The Series 80PLUS Printer complies with the limits for a Class A computing device in accordance with the specifications in Part 15 of FCC rules, which are designed to minimize radio frequency interference during installation; however, there is no guarantee that radio or television interference will not occur during any particular installation.
Table of Contents About this Operator’s Guide......................................................................... 1 Who should read this book?................................................................. 1 What is covered in this book? .............................................................. 1 Where can you find more information? ............................................... 2 Contacting TransAct’s Ithaca facility...........................................................
Series 80PLUS Operator’s Guide Environmental Conditions ................................................................. 15 Connecting the Power Cord ........................................................................ 16 Loading and Removing Paper..................................................................... 18 Installing the New Paper Roll ............................................................ 18 Testing the Printer........................................................................
Table of Contents
About the Series 80PLUS Printer This book is intended for new and experienced operators. If you are going to set up, use, or maintain a Series 80PLUS Printer with any point-of-sale system, then this book is for you. This book only covers the Series 80PLUS Printer, not the entire point-of-sale system, but it will tell you all you need to know about using the printer properly.
Series 80PLUS Operator’s Guide ! " ! " A Programmer’s Guide is available to help you program a point-of-sale terminal or personal computer to work with the printer. It describes all the commands the printer recognizes to perform its functions. A Maintenance Manual is also available. It shows how to repair the Series 80PLUS Printer and lists the replacement parts. The Maintenance Manual is intended for trained, service technicians. For information about ordering these books, refer to the next section.
About the Series 80PLUS Printer ! " All TransAct PCOS (personal computer, point-of-sale) Series 80PLUS Printers come with a standard 24-month warranty covering both parts and labor that starts upon shipment from the factory. An optional warranty, covering both parts and labor for an additional 12 months, may be purchased separately. For more information concerning the warranty options, please contact your dealer or the Sales Department at TransAct’s Ithaca facility.
# Series 80PLUS Operator’s Guide Your POSjet supplies can be ordered easily direct from TransAct via our website (www.transact-tech.com) or our telephone number (within the US toll free: (877) 7ithaca). (other inquires: (607) 257-8901). When calling by phone, please ask for the Sales Department. See “Contacting TransAct’s Ithaca facility” on page 2 for more details. The following items may be ordered: ♦ Paper ♦ Cables Paper Type Dimensions Stock Number Receipt paper Thermal Width: 3.
About the Series 80PLUS Printer $ ! The PcOS Series 80PLUS Printer is a stand-alone, 40-column, thermal printer. The Series 80PLUS Printer performs high-speed receipt printing in a point-ofsale environment.
Series 80PLUS Operator’s Guide PRINT SPEEDS TEXT (6 lpi) TEXT (8 lpi) GRAPHICS POWER SUPPLY 31.8 lps 42.5 lps 5.3 in/s 48 watts (135 mm/s) (minimum required) ! The following features and items are standard on all Series 80PLUS Printers ♦ 44-column printing at 15.6 characters per inch ♦ 4.
About the Series 80PLUS Printer ♦ Characters and Graphics Text print speed - 5.3 inches (135 mm) per second Paper slew speed - 5.3 inches (135 mm) per second Wide print zone - 2.83 inches (72 mm) 8 dots per mm (203 dpi) horizontal and vertical Various layouts possible using page mode All-points-addressable (APA) bit map graphics ♦ Reverse video and rotated on the same line ♦ 24-month warranty ! The optional features either replace a standard feature or enhance the operation of the printer.
Series 80PLUS Operator’s Guide The Series 80PLUS Printer prints characters in a variety of pitches as shown in the following table and print samples. All pitches are scaleable up to eight times horizontally or vertically. For information about programming the printer to print a particular pitch or style, please refer to the Programmer’s Guide. You may order the Programmer’s Guide from TransAct. See “Contacting TransAct’s Ithaca facility” on page 2.
About the Series 80PLUS Printer %
Series 80PLUS Operator’s Guide
Setting up the Printer By following the instructions in this chapter, the Series 80PLUS Printer should be ready to hook up to your system in just a few minutes.
Series 80PLUS Operator’s Guide PcOS Series 80PLUS Printer Protective Foam Pad Paper Roll Protective Foam Pad Operator's Guide Supplies Order Form AC Power Cord (optional) External Power Supply (optional)
Setting up the Printer Note: Be sure to save the box and packing materials in case you need to send the printer in for service. 1. Before removing the printer, examine the outside of the box for signs of damage. If any damage has occurred to the box, carefully examine the printer and accessories before setting up the printer. Report all evidence of damage or abuse to your dealer and shipper. 2. Open the box, and remove the unpacking and supplies envelope. 3.
# Series 80PLUS Operator’s Guide " The following items are packed in the box and supplies envelope. If any items are missing, contact your dealer, or if you purchased the printer directly from TransAct, contact the Sales Department. Please refer to “Contacting TransAct’s Ithaca facility” on page 2.
Setting up the Printer $ ! The Series 80PLUS Printer is designed to be placed on point-of-sale terminals, counter tops, or any other flat, stable surface that can support the weight of the printer (about 4 pounds or 1.8 kg). Please refer to the dimensions when selecting the best possible location. Be aware of the environmental conditions of the location where you place the printer. Generally, the environment in any store is suitable for operating the printer. " ♦ Width: 6.0 inches (152 mm) ♦ Length: 8.
Series 80PLUS Operator’s Guide Caution: The printer must be grounded through the three-prong power connector. Do not use a ground-defeating adapter. Back of Printer Power Supply Connector Power Supply Cable External Power Supply 1. Connect the external power supply cable to the power supply connector located on the back of the printer.
Setting up the Printer External Power Supply Power Cord 2. Connect the power cord to the external power supply. 3. Plug the power cord into a grounded three-prong power socket. The LED turns green indicating the printer is functioning. Note: The printer takes about 1.5 seconds to begin operation.
Series 80PLUS Operator’s Guide " This section describes how to load and remove paper. Change the paper when the status LED flashes. This indicates that the paper is low. The printer will stop. You must change the paper for the printer to resume operation. Follow these instructions for loading paper. Note: If this is a new installation, a receipt roll is supplied with the printer. Paper Cover Cover Latch Button 1. Open the paper cover by pressing the cover latch button.
Setting up the Printer Paper Roll Paper Edge 2. Place the paper roll, so the paper unwinds from the bottom (front). Paper Cover Paper Edge 3. Close the cover.
Series 80PLUS Operator’s Guide You may want to test the printer to ensure that it is running properly. The sample on the following page shows what a printout of the test may look like. The test pattern varies depending on the printer model and the character set selected when the printer was ordered. Run the test after loading the paper, but before connecting it to a host system. If the characters do not print properly, check to make sure the paper is installed correctly.
Setting up the Printer
Series 80PLUS Operator’s Guide
Setting up the Printer Now that you have set up and tested the printer, you are ready to connect it to the point-of-sale system. "" Depending on the interface your system uses, either connect the serial or parallel communication cable to the appropriate connector on the back of the printer. Cables are provided by your dealer or the system installer. If cables are unavailable, contact TransAct. See “Contacting TransAct’s Ithaca facility” on page 2.
# Series 80PLUS Operator’s Guide Connect the Parallel Cable Back of Printer 25-pin Parallel Interface Connector 1. Unplug the AC power cord from the grounded three-prong power socket, and turn off the host system or personal computer. 2. Connect the 25-pin parallel interface cable to the connector located on the back of the printer. Refer to the Appendix for information on the parallel cable requirements. 3. Tighten the two mounting screws on each side of the cable connector.
Setting up the Printer Cash Drawer Connector 2 Cash Drawer Connector 1 Back of Printer 1. Unplug the AC power cord from the grounded three-prong power socket. 2. Connect the cash drawer cable to the connectors located on the back of the printer. Adapters are available for connecting cash drawers equipped with BNC style connectors (the standard is a modular, telephone connector). Optional cash drawer connections to emulate Axiohm or Epson must be ordered with the printer.
Series 80PLUS Operator’s Guide Did you follow all of the steps to set up the printer? Here they are again for you to check. Unpack the printer. Choose a location for the printer. Check the environmental conditions. Connect the power cord. Load the paper. Test the printer. Connect the communication and cash drawer cables.
Operating the Printer Once the printer has been setup, there is little that you need to do during daily operation because most functions are controlled by the host system. This chapter describes the following few tasks that you will need to perform, some more often than others: ♦ Operating the keypad ♦ Cleaning the printer ♦ Cleaning the thermal print head Note: For instructions on changing the paper, see “Loading and Removing Paper” on page 18.
Series 80PLUS Operator’s Guide FEED Button LED Series 80PLUS Top of Printer The keypad contains one button and one status LED for easy operation. There is a single status LED to display one-line and error conditions. The table below describes the types of error conditions possible and patterns that the LED will flash under those conditions.
Operating the Printer The Series 80PLUS PcOS thermal printer uses a single status LED to display on-line and error conditions. The tables below describe the types of error conditions possible and the patterns that the LED will flash for those conditions. KEY TO GRAPHICAL REPRESENTATION = LED is On for 0.5 second = LED is On for 0.1 second _ = LED is Off for 0.5 second _ = LED is Off for 0.
Series 80PLUS Operator’s Guide The printer has a FEED button that advances receipt paper. Cleaning the printer occasionally and keeping it well maintained will help it to last longer and run better. Caution: Do not use rubbing alcohol or any kind of cleaner on any internal parts of the printer, as some parts may crack or break as a result. " Under normal conditions the thermal print head does not need cleaning.
Appendix " & ' "( Cash Drawer J7 3-4* Pin # Epson/Axiohm 1 1 Frame Ground 2 Drawer Drive - (Ground) 3 Status Switch + 4 Drawer Drive + (24V Switched) 5 Drawer Drive - (Ground) No Connect 2 6 Status Switch - (Ground) 1 Frame Ground 2 No Connect Drawer Drive - (Ground) 3 Status Switch + 4 Drawer Drive + (24V Switched) 5 Drawer Drive - (Ground) 6 Status Switch - (Ground) *This jumper is for compatibility with earlier Epson printers.
Series 80PLUS Operator’s Guide Pin 1 ) " The PcOS Series 80PLUS Printer requires an RS-232C shielded cable, no more than 50 feet long. The cable must be UL and CSA approved. * "" The RS-232C interface uses the following protocol and communication characteristics: ♦ Up to 38.
Appendix " ! %* Pin Signal Name Signal Function PC Host 9-pin Cross Connect Pin # 1 Received line signal detector Not used 2 Serial receive Input signal to receive data from the host system 3 TX 3 Serial transmit Output signal sending data to the host system 2 RX 4 Data terminal ready Output signal to float control the host 6 DSR 5 Ground Logic ground 5 GND 6 Data set ready Input signal to float control printer 4 DTR 7 Request to send Output signal to float control the host
# Series 80PLUS Operator’s Guide ! The following cable configurations are for different host requirements. Serial PC to Series 80PLUS TransActs’ part number 10-2020, 9-pin to 9-pin female cable, is used to connect PcOS Series 80PLUS printers to personal computers or PS/2’s with 9-pin serial ports.
Appendix ) $ " The PcOS Series 80PLUS Printer requires a 25-pin male D-shell connector at the printer. To connect the printer to most personal computers, use TransActs’ part number 253-9800007, 25-pin male to 25-pin male parallel interconnect cable.