THERMAL PRINTING SOLUTIONS SET-UP GUIDE ASTRIUM Printer Reference :3108332 - Issue Z AXIOHM, 1, Rue d’Arcueil BP 820, 92542 Montrouge Cedex, France Tel: (33) (0) 1 58 07 17 17 Fax: (33) (0) 1 58 07 17 18 www.axiohm.com 1/14 PDF created with pdfFactory trial version www.pdffactory.
CONTENTS YOUR PRINTER.......................................................................................................................................................3 PACKAGE ..................................................................................................................................................................3 GENERAL DESCRIPTION ..............................................................................................................................................
YOUR PRINTER Package The packing box contains: n Thermal printer n External power supply unit (if supplied) n Power cord (if supplied) n Roll of thermal paper n Set up guide General description OPEN FEED ON/OFF ROLL ON ASTRIUM Set-Up Guide ERR 3/14 PDF created with pdfFactory trial version www.pdffactory.
Technical specifications ITEM Technology Printing resolution Resolution of the received bitmaps Character size Character sets Print field Speed Columns Paper loading Receipt width Paper roll diameter Roll core diameter Cutter User Flash memory Data reception buffer Interface (according to the version) Dimensions (WxDxH) Weight Temperature Humidity Power supply Power supply unit ASTRIUM Set-Up Guide VALUE Direct thermal 203 dpi/8 dots per mm 203 x 203 dpi Font A: 1.41(W) x 3.39(H) Font B: 0.99 (W) x 2.
DELIVERY & INSTALLATION Unpack the printer, saving all packaging materials for future shipping or storage. Printer location Installing the printer horizontally or vertically so the paper is expelled upward, or vertically so the paper is expelled from the front.
Connecting the power supply and interface on ASTRIUM n Unpack the printer and all its components. Open the printer cover by pressing the Open button on the operating console as far as it goes (until hearing a click sound indicating that the button is locked in a pressed position) and then remove the piece of cardboard protecting the print head. n Position the printer vertically and then open and remove the rear connectors’ cover by releasing its snap hook, using a screwdriver, and lifting it off.
n Using a screwdriver, remove extractable parts (D) so that you can then route the cables externally according to your needs. Ensure that the passage slots are completely clear of any plastic protrusion that could damage the cables. WARNING: Once removed, the extractable parts cannot be reattached.
Paper Loading Step n°1: With the printer powered on, open the printer cover by pressing the Open button (A) on the operating console as far as it goes (until hearing a click sound indicating that the button is locked in a pressed position). Step n°2: With the paper roll oriented as shown in the following figures, unroll about 20 cm of paper and then insert the roll into its compartment inside the printer while holding the unrolled portion of paper.
Powering on the printer n Ensure that the printer’s external power supply unit is attached to an easily accessible electrical power outlet. n Press the ON/OFF button on the operating console. NOTE: Under normal operating conditions only the green power (ON/OFF) LED should be on when the printer is powered on. Therefore if the LED on the operating console indicate a different machine status, refer to the troubleshooting section for the related corrective actions.
Adjusting the almost out of paper sensor NOTE: THE ALMOST OUT OF PAPER DETECTION SENSOR IS ADJUSTED AT THE FACTORY TO BE FUNCTIONALLY COMPATIBLE WITH THE MOST WIDESPREAD PAPER ROLLS. If the printer signals an almost out of paper condition when there is either still too much or not enough paper still present in the paper roll compartment, you can proceed to adjust sensor detection accordingly. The adjustment of this sensor depends upon the diameter of the core of the paper roll used.
SELF TEST TICKET DESCRIPTION To print the Self-Test follow one of the two procedures indicated below: Procedure 1: Switch the printer to the Printer Configuration Menu by following the instructions provided in section 4.1.2 in the user manual; pressing the [FEED] button switches the printer to the Self-test mode and then to the online mode.
TROUBLESHOOTING Consult the table below before contacting the field engineering service to attempt to correct the malfunction by following the information provided. Solutions Problems Make sure that the power cord of the external power supply unit is properly connected to the electrical outlet. The printer does not power on. Make sure that the power cord of the external power supply unit is properly connected to the printer. Make sure that the building’s electrical system is working correctly.
CLEANING YOUR PRINTER WARNING: Before proceeding with any type of operation, unplug the power cord of the external power supply unit from the electrical power outlet and bear in mind the information provided in the chapter entitled Safety Precautions and General Operating Norms.
GENERAL INFORMATION Safety precautions and general operating norms Read this section carefully before using this product. n Make sure that the electrical characteristics of the printer’s external power supply unit (110/240 Vac, 50-60 Hz) correspond to those of the electrical socket to which it is connected. n Connect the printer to an electrical system compliant with the latest standards. n Do not locate the printer in direct sunlight, near water, near heat sources or in humid or very dusty environments.
