Instruction manual

A758 Owner’s Guide Chapter 3: Using the Printer
September 1999 46
Knife Does Not Operate
Problem/Symptom Possible Causes What To Do
Receipt is not cut. Paper is jammed.
The printer has a knife but
the firmware is not
configured for a knife.
All other problems.
Open the receipt cover, inspect the
knife, and clear any jammed paper.
Enable the knife option by
reconfiguring the printer. See
“Configuring the Printer” in this
document.
Contact a service representative.