Instruction manual

A758 Owner’s Guide Chapter 3: Using the Printer
September 1999 45
Slip Station, MICR and Flip Problems
Problem/Symptom Possible Causes What to Do
Slip Table LED does not come
on.
Form or check not inserted
properly.
Line up the form or check against the
Check Guide (wall) and slide it toward
the back of the printer until it contacts
the Form Stop and can't go any further.
Extra long forms may need to be
inserted from the side to disengage the
Form Stop. See “Printing on Forms or
Checks” or “Validating and Verifying
Checks” in this document.
Forms or checks skew or catch in
the slip station.
There is an obstruction or
paper jam in the slip station.
Open the front cover and check for any
paper jams or obvious obstruction in
the slip station. Clear the obstruction or
jammed paper.
The optional check flip
mechanism doesn’t work.
There is an obstruction or
paper jam in the check flip
mechanism.
See “Clearing Paper Jams” in this
document.
The optional MICR (Magnetic
Ink Character Recognition) check
reader does not read or misreads
checks.
The check is inserted
improperly.
The check is fraudulent.
A nearby magnetic source is
interfering with the check
reader.
Make sure the check is inserted
properly with the MICR characters
down. See “Validating and Verifying
Checks” in the
Owner’s Guide
.
Make sure that the check is not
fraudulent. On fraudulent checks, the
characters the printer reads may be
different from those that are visible on
the check face.
Devices, such as CRT monitors,
security devices or large metal surfaces
that are near the printer can affect the
printer's magnetic field, causing
intermittent reading errors when the
MICR check reader is in operation.
Move the printer away from such items
or areas.
Print cassette ribbon jams when
check flip options is used.
Improper ribbon cassette.
Approved Axiohm cassette
must be used with the check
flip option.
Replace cassette with a cassette
approved for the check flip option.