Instruction manual

A758 Owner’s Guide Chapter 3: Using the Printer
September 1999 41
Printer Will Not Print
Problem/Symptom Possible Causes What to Do
The On Line, Paper Status, Error
LED is blinking and the printer
won’t print.
The receipt paper may be
out, the cover open, the
knife jammed, the supply
voltage out of range, or the
printhead temperature out
of range.
Check that the receipt paper is
properly loaded and covers are
closed. See the table at the beginning
of this section. For problems not user
correctable, contact a service
representative.
Printer doesn't have power (LED
not on)
Power supply may be
defective.
If the power supply is plugged in,
but does not come on, you will need
to order a new power supply. See
“Media and Supplies” in this
document.
Printer has power but doesn't
print.
Cables may not be
connected properly.
Check all cable connections. Check
that the host computer and power
supply are both on (the power
supply is turned on by plugging it
into an outlet). See “Connecting the
Cables” in this document.
DIP Switches not set
correctly.
Check the switch setting. DIP Switch
one should be off (down) for normal
operation.
All other causes. Contact a service representative.