User's Manual
31
Malfunction Cause Solution Page
No function Product in Stand-by mode Gently tap the toilet seat lid to deactivate Stand-by mode. 17
Remote control does not
work
Battery is low Replace batteries. /
Level Indicator blinks on
and o
Battery is low Replace batteries. /
Remote control works but
does not control toilet
Out of range Please use the remote control within the inductive distance. /
Spray arm move out too
slowly
Self-cleaning Please wait for self-cleaning to finish. /
Low water volume Water volume set too low Increase water volume. 21
Low water temperature Water temperature set too
low
Increase water temperature. 22
Water stop suddenly Leaving the seat during
washing
Seated and restart the washing. 20
Spray arm extending with-
out water spraying out
Seat does not sense person Reconfirm position on seat. 20
TROUBLESHOOTING
ELECTRICAL SHOCK! FATAL DANGER!
Never open the unit in order to repair it yourself. Never modify the device or add any additional modules. The AXENT intelligent toilet carries live
power when plugged in and opening it exposes those present to fatal danger!
Warranty and liability claims as a result of wrong handling are specifically excluded.
RESTART
Perform a reset, if needed. Unplug the AXENT intelligent toilet, wait for 30 seconds, then reconnect to power.
FREQUENTLY ASKED QUESTIONS
IN CASE OF MINOR MALFUNCTIONS, PLEASE REFER TO THE FOLLOWING TABLE. IF THE BELOW SOLUTIONS DO NOT
RESOLVE THE ISSUE, PLEASE CONTACT CUSTOMER SUPPORT FOR FURTHER EXAMINATION AND REPAIR.