User's Manual

29
MALFUNCTION CAUSE SOLUTION
MAIN
No function Product in Stand-by mode Slap the toilet rear cover to deactivate Stand-by mode.
REMOTE CONTROL
Does not work
Battery is low Replace batteries.
Remote control turned o Reinstall batteries with correct oriented.
Logo Indicator flash Battery is low Replace batteries.
Remote control
works but does not
control toilet
Existing distractions Remove distractions.
Out of range Please use the remote control within the inductive distance.
REAR WASH AND FRONT WASH
Spray arm extend
too slowly
Self-cleaning before used Please be patient.
Low water pressure
Filter is blocked Clean filter.
Connection loose Check connection between hose and main, then tighten it.
Low water temper-
ature
Water temperature set too
low
Increase water temperature.
Water stop sudden-
ly
Leaving the seat During
Rear or Front wash
Seated and restart the washing.
Spray arm extend
without water
spraying out
Seat does not sense person Reconfirm position on seat.
Unstable water
temperature
Water pressure is unstable
Please turn o other water supplies, and wait for the water
stable.
TROUBLESHOOTING
ELECTRICAL SHOCK! FATAL DANGER!
Never open the unit to perform repairs on your own. Never modify the device or add an any additional
modules. The AXENT intelligent toilet carries live power when plugged in and opening it exposes
those present to fatal danger!
Warranty and liability claims as a result of wrong handling are specifically excluded.
RESTART
Perform a reset, if needed. Unplug the AXENT intelligent toilet, wait for 30 seconds, then reconnect to
power.
FREQUENTLY ASKED QUESTIONS
In case of minor malfunctions, please refer to the following table. If the below solutions do
not resolve the issue, please contact customer support for further examination and repair.