User`s manual

Installing under OS/400
106 TCP/IP AX3000 User's Manual
If not there is a basic hardware problem that needs to be fixed. Check cable,
check cable is attached to correct port in back of AX3000 etc.
When the AX3000 printer is not "seen" by the OS/400 spooler the following
problems can be suspected.
a) Parallel Printer Connection
With a parallel printer, the Prt5250 session is established only if the printer is
powered-on and ready to print.
Note: certain AX3000 models offer also a serial DB25 port. Check the printer is
really attached to the AX3000 parallel port.
b) Prt5250 Settings
Check the host used by the Prt5250 service is the AS/400 host. Then, in the
"Advanced" box ensure the "Auto-connection" and "Auto-reconnection"
parameters are set to "Yes".
c) Prt5250 Session is Refused by the AS/400
To establish why a Prt5250 session has been refused, enter the AX3000 Set-
Up and select the menu [Diagnostics]→[Connections].
Within the displayed dialog box, select the REFRESH button and press <CR>.
Read the information displayed for the printer port (AUX1, AUX2 or PARA).
Note: if no information is displayed, double-check that the auxiliary port is
associated with the right AS/400 host.
When the connection status continually cycles through CLOSED to CONNECT
and there is no error number displayed at the end of the line, the device name is
already used by another connection.
If the Prt5250 connection status is 'closed' in the displayed box, an error
number is displayed at the end of the line.