User`s manual
At this point we are not ready to log on to the DVR just yet. Since we set the router to automatically assign an IP
to the DVR, we don’t know the exact IP address, so we need to find that out. To do so we have to click on the
button with the magnifying glass . This is a search function to search for the security DVR’s IP address
on the network. After you click on the icon, a window should appear (Fig. 7).
Fig. 7: DVR's IP address search window.
The top portion of the window is labeled “Device List” and the bottom labeled “Detail Info”. If the security DVR is
properly connected, its assigned IP address should be showing up under the Device List. If it doesn’t show up,
press the “Search Again” button to restart a search. If it still doesn’t show up then there might be a problem with
the connection, or perhaps a firewall is blocking the software. To troubleshoot do the following:
1. Check the physical connection (cables).
2. Go into the router’s user’s interface to recheck the settings. Make sure DHCP is enabled. For many
routers, there is a table that will list out the IP addresses of the DHCP devices that are recognized by
the router. For a LINKSYS WRT54GL, the table is under STATUS > LAN, labeled “DHCP client” at the
bottom of the page. Examine the list to make sure one of the devices is the DVR.
3. Lastly, make sure no firewall software is blocking the Video Server E program.
Ok, going back to search for the security DVR’s IP address, once you see the IP address for the DVR listed under
“Device list”, write it down or remember it. Do the same for the port number. Now press the “OK” button to close
the window. You should have now returned to the login window (Fig. 8). To login you need four pieces of
information, they are from top to bottom: “Login”, “Password”, “IP address” and “Port #”. On the previous step,
we have obtained the IP address and the port #. Now, the default login and the password are “admin” and
“admin”. So enter these information and then press the green button to login.