Technical data

14
Software Options
Software Options
ISDN Monitoring
For the MAGIC Audio
Codecs an optional ISDN
Monitoring Software is
obtainable as extension of
the standard software.
With the Monitoring function the D
channel protocol between a MAGIC system
and an ISDN switch can be recorded and
stored in the system as a log file. Later the
log file, that provides information about
errors related to the ISDN connection, can
be evaluated by a PC or analysed online.
The data can be displayed in the User mode
which presents it as an overview list or in
the Expert mode which provides a detailed
list for more experienced users. The ISDN
Monitoring function can be applied locally
and remotely using a PC with an ISDN
interface card. With the ISDN Monitoring
function a quick and easy on-the-spot trou-
bleshooting can be real.
The option ISDN Monitoring is only available in com-
bination with the Software Upgrade Kit (ID: 430359).
Remote Control Software
The Remote Control function allows control and con-
figuration of the remote system in the same way as a local
connection via LAN. All you need is a PC with an ISDN
interface card and the system software. After establishing
an ISDN connection you have total access to the remote
system with your PC from all over the world. This is very
helpful for the support of less experienced colleagues. Of
course, you also have complete access to the ISDN Mon-
itoring function. With a permission it is also possible for
the technical support to enter the system in order to
assist. Saving the system from unauthorised access a
password protection can be activated or an access only
can be allowed from certain telephone numbers which
are stored in the system.
Licensing for Remote Control Software
For each MAGIC DC7 XIP, MAGIC AC1 XIP, MAGIC
DC7 XIP RM and MAGIC AC1 XIP RM Audio product a
separate licence is necessary. However, with one licence
all systems of the same product type can be locally and
remotely controlled by a PC. Since the licence is stored in
a USB dongle, a free USB port on the PC must be availa-
ble.