User Manual

o All inquiries -
 Troubleshooting
• Verify Power - Pg.5 & 8
o Verify POE Switch is correct - Pg.10
• Verify Connections - Check that all cables are properly connected
o TX Indicator Troubleshooting Lights - Pg. 5-6
o RX Indicator Troubleshooting Lights - Pg. 8-9
• Not passing video, this may be an EDID issue. Out of the box the default is EDID BYPASS. Try a canned EDID or
copy the connected displays EDID - Pg. 7
• Use DIP Switch 5 and turn on the built in 1080p Test Pattern to verify connection from the Transmitter to the
Display - Pg. 7
• IR Issues - Verify correct connections - P. 12-13
o Visibly flashing Emitters may not function properly, try the IR Cables that come in the box if you are
experiencing issues
• Extracted Audio Issues - Pg. 13-14
o Verify Source is set to output 8ch or less if using TOSLINK
 Note: This unit does NOT downmix
• Still having issues, contact us
o Support Direct - [phone]
r 1-605-274-6055
o Submit a support request ticket
 https://support.avproedge.com/hc/en-us/requests/new
AC-EX40-444-PLUS
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