User guide

11
that the power is present to the VSS1000PD. If it is, check all cables for damage.
Cables should be undamaged, as short as possible and should be premium
quality.
Note: It is strongly recommended that you use premium cables in order to
achieve maximum distance cable runs and the best performance possible. Use
of low quality cables will seriously degrade the performance of the VSS1000PD
Scaler.
As a final step before contacting technical support, use the IR remote and press
the RESET button which will return the unit to the default settings.
After trying the above suggestions should the problem still persist, contact your
dealer for additional suggestions before contacting Avocent. Should the dealer’s
technical personnel be unable to assist you, contact Avocent via our support
website: http://avocent.com/support. Create a technical support request on
the site and our support team will respond within a short period of time.
7.0 LIMITED WARRANTY
LIMITED WARRANTY – With the exceptions noted in the next paragraph,
Avocent Corp. warrants the original purchaser that the equipment it
manufactures or sells will be free from defects in materials and workmanship for
a period of two years from the date of purchase. Full warranty details are
available on the Avocent web site.
LIMITATIONS - All products sold are "as is" and the above Limited Warranty is in
lieu of all other warranties for this product, expressed or implied, and is strictly
limited to two years from the date of purchase. Avocent Corp. assumes no
liability to distributors, resellers or end-users or any third parties for any loss of
use, revenue or profit.
Avocent Corp. makes no other representation of warranty as to fitness for the
purpose or merchantability or otherwise in respect of any of the products sold.
The liability of Avocent Corp. with respect to any defective products will be limited
to the repair or replacement of such products. In no event shall Avocent Corp.
be responsible or liable for any damage arising from the use of such defective
products whether such damages be direct, indirect, consequential or otherwise,
and whether such damages are incurred by the reseller, end-user or any third
party.
8.0 REGULATORY COMPLIANCE
Emissions: EN 55103-1: 1997 (Electromagnetic compatibility. Product family
standard for audio, video, audio-visual and entertainment lighting control
apparatus for professional use. Emission)