CYCLADES™ ACS 6000 ADVANCED CONSOLE SERVER INSTALLER/USER GUIDE
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Cyclades™ ACS 6000 Advanced Console Server Installer/User Guide Emerson, Emerson Network Power and the Emerson Network Power logo are trademarks or service marks of Emerson Electric Co. Avocent, the Avocent logo, Cyclades and DSView are trademarks or service marks of Avocent Corporation or its affiliates in the U.S. and other countries. All other marks are the property of their respective owners.
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ii TA B LE OF C ON TE N TS Introduction Features and Benefits 1 1 Access options 1 Web manager 2 IPv4 and IPv6 support 2 Flexible users and groups 2 Security 2 Authentication 3 VPN based on IPSec with NAT traversal 3 Packet filtering 3 SNMP 3 Data logging, notifications, alarms and data buffering 3 Power management 4 Auto discovery 4 FIPS module 4 Configuration Example Installation Getting Started 4 7 7 Supplied with the console server 7 Additional items needed 7 Rack M
iii Cyclades™ ACS 6000 Advanced Console Server System 18 Security 18 HTTPS Certificate 20 Bootp Configuration Retrieval 21 Date and Time 22 Help and Language 22 General 23 Boot Configuration 23 Information 24 Usage 24 Network 24 Settings 24 Devices 24 IPv4 and IPv6 static routes 25 Hosts 25 Firewall 26 IPSec(VPN) 28 SNMP Configuration 29 Ports 30 Serial ports 30 Auxiliary ports 35 CAS Profile 35 Dial-in Profile 38 Dial-out Profile 39 Pluggable Devices 41 Au
Table of Contents Power Management iv 53 PDUs 54 Login 55 Outlet Groups 55 Network PDUs 56 Active Sessions 56 Monitoring 57 Change Password 57 Web Manager Overview for Regular Users 57 Appendices 59 Appendix A: Technical Specifications 59 Appendix B: Recovering a Console Server's Password 60 Appendix C: Port Information for Communication with the DSView 3 Software 61 Appendix D: Accessing a Console Server with a DSView 3 Software Installation via Dial-up 62 Installing DSView 3
v Cyclades™ ACS 6000 Advanced Console Server
1 1 Introduction The Cyclades™ ACS 6000 advanced console server is a 1U appliance that serves as a single point for access and administration of connected devices, such as target device consoles, modems and power devices. Console servers support secure remote data center management and out-of-band management of IT assets from any location worldwide. NOTE: Unless noted, references to a console server refer to all models in the 60XX series.
2 Cyclades™ ACS 6000 Advanced Console Server More than one administrator can log into the console server and have an active CLI or web manager session. All sessions receive the following warning message when the configuration is changed by another administrator or by the system: The appliance configuration has been altered from outside of your session. Upon receipt of this message, each administrator needs to verify that changes made during the session were saved.
Chapter 1: Introduction 3 SSH and HTTP/HTTPS access. The administrator can select either a preconfigured security profile or create a custom profile. For more information, see Security on page 18. Authentication Authentication can be performed locally, with One Time Passwords (OTP), a remote Kerberos, LDAP, NIS, RADIUS, TACACS+ authentication server or a DSView 3 server. The console server also supports remote group authorizations for the LDAP, RADIUS and TACACS+ authentication methods.
4 Cyclades™ ACS 6000 Advanced Console Server Power management The console server enables users who are authorized for power management to turn power on, turn power off and reset devices plugged into a connected power distribution unit (PDU). The power devices can be connected to any serial port or to the AUX/Modem port (if an internal modem is not installed). For more information, see Power Management on page 53.
Chapter 1: Introduction Table 1.
6 Cyclades™ ACS 6000 Advanced Console Server
7 2 Installation Getting Started Before installing your ACS 6000 console server, refer to the following list to ensure you have all items that shipped with it , as well as other items necessary for proper installation.
8 Cyclades™ ACS 6000 Advanced Console Server To rack mount a console server: 1. Install the brackets at the front or back edges of the console server with the screws provided with the mounting kit. 2. Mount the console server in a secure position. Figure 2.1: Bracket Connections for Front Mount Configuration Connecting the Hardware Console server connectors The following figure shows the connectors on the front of the ACS 6000 console server. Figure 2.
Chapter 2: Installation 9 Table 2.
10 Cyclades™ ACS 6000 Advanced Console Server select Expert - Ports - Serial Ports - (SetCAS or SetPower) - Physical to open the Physical Settings screen, then check Enable Cisco RJ Pin-Out. The following tables show serial port pinout information. Table 2.4: ACS Console Server Serial Port Pinout Pin No. Signal Name Input/Output 1 RTS OUT 2 DTR OUT 3 TxD OUT 4 GND N/A 5 CTS IN 6 RxD IN 7 DCD/DSR IN 8 Not Used N/A Table 2.5: Cisco Serial Port Pinout Pin No.
Chapter 2: Installation 2. 11 Connect the other end of the cable to the IN port of the chained PDU. Repeat both steps until you have connected the desired number of PDUs. NOTE: For performance reasons, Avocent recommends connecting no more than 128 outlets per serial port. Turning On the Console Server The console server is supplied with single or dual AC or DC power supplies.
12 Cyclades™ ACS 6000 Advanced Console Server Table 2.6: DC Power Connection Details Number Description Number Description 1 Power switch 3 GND (Ground) 2 RTN (Return) 4 -48 VDC To turn on a console server with DC power: 1. Make sure the console server is turned off. 2. Make sure DC power cables are not connected to a power source. 3. Remove the protective cover from the DC power block by sliding it to the left or right. 4. Loosen all three DC power connection terminal screws. 5.
Chapter 2: Installation To use Telnet to connect to a device through a serial port: For this procedure, you need the username configured to access the serial port, the port name (for example, 1435-60-p-1), device name (for example, ttyS1), TCP port alias (for example, 7001) or IP port alias (for example, 100.0.0.100) and the hostname of the console server or its IP address. To use a Telnet client, enter the information in the dialog boxes of the client.
14 Cyclades™ ACS 6000 Advanced Console Server To close an SSH session: At the beginning of a line, enter the hotkey defined for the SSH client followed by a period. The default is ~. Or, enter the text session hotkey for the CLI prompt and then enter quit. Pluggable Devices Installation and Configuration Before pluggable devices (PC cards and/or USB devices) can be inserted and configured, pluggable device detection must be enabled. NOTE: Go to http://www.avocent.
15 3 Accessing the Console Server via the Web Manager Once you’ve connected your ACS 6000 console server to a network, you can access the console server with its web manager. The web manager provides direct access to the console server via a graphical user interface instead of a command-based interface. NOTE: For instructions on accessing the console server via the CLI or DSView 3 software see the Cyclades ACS 6000 Command Reference Guide or the DSView 3 Installer/User Guide.
16 Cyclades™ ACS 6000 Advanced Console Server Table 3.1: Web Manager Screen Areas Number Description 1 Top option bar. The name of the appliance and of the logged in user appear on the left side. Refresh, Print, Logout and Help buttons appear on the right. 2 Tab bar. Displays whether the admin is in Expert or Wizard mode. 3 Side navigation bar. Menu options for configuration, viewing of system information and access to devices. The options change based on user rights. 4 Content area.
Chapter 3: Accessing the Console Server via the Web Manager 4. If you are not using DSView 3 software to manage the appliance, uncheck the Allow Appliance to be Managed by DSView box. 5. Click Next to configure the Network or click the Network, Ports or Users link to open the appropriate screen. 17 To configure network parameters: 1. Select the Network link in the content area. 2. Enter the Hostname, Primary DNS and Domain in the appropriate fields. 3.
18 Cyclades™ ACS 6000 Advanced Console Server Expert Mode The following tabs are available in the side navigation bar of the web manager when an administrator is in Expert mode. Access Click Access to view all the devices connected to the console server. To view and connect to devices using the web manager: 1. Select Access in the side navigation bar.
Chapter 3: Accessing the Console Server via the Web Manager • 19 Select a Security Profile, which defines: • Enabled services (FTP, ICMP, IPSec and Telnet) • SSH and HTTP/HTTPS access • Enable or disable Bootp Configuration retrieval The administrator can select either a preconfigured Security Profile or create a custom profile.
20 Cyclades™ ACS 6000 Advanced Console Server When the FIPS module is enabled, the Monitoring - FIPS mode page will show what service (SSHv2, HTTPS, SNMPv3 and ADSAP2) is in FIPS mode. All security functions and cryptographic algorithms used by the service are performed in FIPS 140-2 Approved mode. To enable the FIPS module: 1. Select System - Security - FIPS 140. 2. Check the box to Enable the FIPS 140-2 Module and click Save. The console server will automatically reboot.
Chapter 3: Accessing the Console Server via the Web Manager 2. Check the radio button next to Download Certificate from FTP Server to download the file from the FTP server. 3. Enter all information about the FTP server: FTP site (IP address), Username, Password, File Directory and File Name 21 -orCheck the radio button next to Download Certificate from My Computer to download the file from your desktop. 4. Enter the filename's path or click Browser to browse to the file. 5. Click Generate/Download.
22 Cyclades™ ACS 6000 Advanced Console Server Date and Time The console server provides two options for setting the date and time. It can retrieve the date and time from a network time protocol (NTP) server, or you can set the date and time manually so that the console server’s internal clock is used to provide time and date information. NOTE: The Current Time displayed in the Date & Time screen shows only the time when the screen was opened. It does not continue to update in real time.
Chapter 3: Accessing the Console Server via the Web Manager 23 NOTE: Using the online help feature from the Avocent/Cyclades server is not always possible due to firewall configurations, nor is it recommended. It is generally advisable for you to use the online help system provided with the product or download the online help .zip file and run it from a local server. The system administrator can download the online help from Avocent.
24 Cyclades™ ACS 6000 Advanced Console Server 3. Using the drop-down menu, select whether the Watchdog Timer is enabled. If the Watchdog Timer is enabled, the console server reboots if the software crashes. 4. Using the drop-down menu, select one of the following speeds for both Ethernet 0 Mode and Ethernet 1 Mode: 100BT full, 100BT half, 10BT full, 10BT half or Auto. 5. Using the drop-down menu, select the console port speed and click Save. NOTE: Ethernet Mode will be affected after saving.
Chapter 3: Accessing the Console Server via the Web Manager 6. • Select Stateless if the link is restricted to the local IP address. • Select DHCPv6 to have the IPv6 IP address set by the DHCP server. • Select Static to enter the IPv6 IP address and prefix length manually. • Select IPv6 address unconfigured to disable IPv6. Select the Ethernet Mode for the built-in interface (ETH0 and ETH1). NOTE: The MAC Address for the device will be displayed after this option.
26 Cyclades™ ACS 6000 Advanced Console Server To edit a host: 1. Select Network - Hosts. 2. Click on the IP address of the hostname you want to edit. 3. Enter a new hostname and alias, if applicable, then click Save. Firewall Administrators can configure the console server to act as a firewall. By default, three built-in chains accept all INPUT, FORWARD and OUTPUT packets.
Chapter 3: Accessing the Console Server via the Web Manager 27 If an administrator enters the Ethernet interface (eth0 or eth1) in the input or output interface fields and selects an option (2nd and further packets, All packets and fragments or Unfragmented packets and 1st packets) from the Fragments pull-down menu, the target action is performed on packets from or to the specified interface if they meet the criteria in the selected Fragments menu option. To add a chain: 1. Select Network - Firewall. 2.
28 Cyclades™ ACS 6000 Advanced Console Server IPSec(VPN) Virtual Private Network (VPN) enables a secure communication between the console server and a remote network by utilizing a gateway and creating a secured connection between the console server and the gateway. The IPSec protocol is used to construct the secure tunnel and provides encryption and authentication services at the IP level of the protocol stack. NOTE: IPSec(VPN) is not supported with IPv6.
Chapter 3: Accessing the Console Server via the Web Manager Field Name Pre-Shared Secret (If Secret is selected) 29 Definition Pre-shared password between left and right users. SNMP Configuration An administrator can configure SNMP, which is needed if notifications are to be sent to an SNMP management application. NOTE: The Avocent ACS 6000 Enterprise MIB text file is available in the appliance at: /usr/local/mibs/ACS6000-MIB.asn.
30 Cyclades™ ACS 6000 Advanced Console Server Ports An administrator can enable and configure serial ports, auxiliary ports, the CAS Profile and the Dial-in Profile from the Ports tab in the side navigation bar. On the auxiliary ports screen, you can enable the auxiliary port and configure it based on the type of connected device.
Chapter 3: Accessing the Console Server via the Web Manager l. 31 Use the drop-down menus to enable or disable log in/out multisession notification and informational message notification. 5. Click Next or click the Data Buffering link and use the drop-down menus to enable and configure data buffering. 6. Click Next or click the Alerts link. a. Click Enable Alerts to enable detection of alerts. b. Click Add to add an alert string. In the Alerts String field, enter the string.
32 Cyclades™ ACS 6000 Advanced Console Server Parameter Description Enable Speed Tries to discover the speed of the serial port. This feature requires additional configuration under the CAS Auto Profile / Auto Discovery / Settings page. Default: Disabled. Detection Protocol The protocol that will be used by authorized users to access the serial port/target.
Chapter 3: Accessing the Console Server via the Web Manager Parameter Description Type Displays the type of data buffering: Local - stores the data buffering file in the local file system. NFS - stores the data buffering file in the NFS server. Syslog - sends the data to the syslog server. DSView - sends the data to the DSView 3 software. Default: Local. Time Stamp When enabled, adds the time stamp to the data buffering line for a Local or NFS database. Default: Disabled.
34 Cyclades™ ACS 6000 Advanced Console Server Parameter PPP Idle Timeout Description Number of seconds being idle before PPP times out. Default: 0 (no time-out). To configure or to edit one or more serial ports with a connected PDU: 1. Select Ports - Serial Ports. 2. Click the checkbox for one or more serial ports with a connected PDU. 3. Click the Set Power button and use the drop-down menus to configure the physical settings. 4. Click Next or click the Power link. 5. a.
Chapter 3: Accessing the Console Server via the Web Manager 35 To copy/clone the configuration of one port to other ports: 1. Select Ports - Serial Ports. 2. Click the checkbox for the serial port you want to clone. 3. Click the Clone button. 4. Enter the serial port(s) to be configured in the Copy Configuration To field and click Save.
36 Cyclades™ ACS 6000 Advanced Console Server Auto discovery The auto discovery feature will discover the target name of the server connected to the serial port. This name will be used as the alias of the serial port. When auto discovery is active for a certain serial device, upon target connection (DCD ON event), the appliance will send probe strings and start analyzing target device answers using regular expressions. There will be predefined probe and match strings as well as customer-defined ones.
Chapter 3: Accessing the Console Server via the Web Manager c. 4. 37 To delete a string, select the checkbox for the string and click Delete. Click Save. To configure the input/output strings used by auto answer: 1. Select Ports - CAS Profile - Auto Answer. 2. To add an auto answer input and output string, click Add. Enter a new string in the Input String or Output String fields and click Save. -orTo delete an auto input and output string, select the checkbox next to the string you want to delete.
38 Cyclades™ ACS 6000 Advanced Console Server Table 3.8: Pool of CAS Ports Parameters Parameter Pool Name Description The name of the pool. The pool name is mandatory and should follow hostname guidelines, not exceed 64 characters and start with a letter. The Port Alias where the pool responds for each protocol. l Port Alias l l l Telnet Port Alias for telnet protocol. It is optional. SSH Port Alias for ssh protocol. It is optional. Raw Mode Port Alias for raw mode protocol.
Chapter 3: Accessing the Console Server via the Web Manager 3. 39 Enter the username and passphrase in the appropriate fields and click Save. NOTE: This PPP OPT user will establish PPP connection after being successfully authenticated. To configure EAP-TLS as PPP authentication for ports with the Dial-in Profile: 1. Select Ports - Serial Ports. -orSelect Ports - Auxiliary Ports. 2. Check the box next to the port where the modem is connected and click Set Dial-In.
40 Cyclades™ ACS 6000 Advanced Console Server Parameter Description Phone No. The phone number to dial to. Speed The speed that will be used to configure the serial device and communicate with the connected modem. Init Chat Chat for modem initialization. Local IPv4/IPv6 Address Configures the local IPv4/IPv6 address for this PPP connection. If empty, PPP will accept the address from the remote peer. Remote IPv4/IPv6 Address Configures the remote IPv4/IPv6 address for this PPP connection.
Chapter 3: Accessing the Console Server via the Web Manager Parameter 41 Description Remote Server IPv4 or IPv6 address of the remote server. Remote TCP Port TCP port to be used to establish a connection with a remote server. Establish Connection Configure the event that will trigger the establishment of the connection: DCD Regards or Always. Pluggable Devices To manage pluggable devices: 1. If Pluggable Device Detection is enabled, select Pluggable Devices.
42 Cyclades™ ACS 6000 Advanced Console Server Local authentication may be tried only if a remote authentication server is down (Remote_Method_Down_ Local). An administrator can configure authentication using the CLI utility and the web manager. The default authentication method for the console server and the serial ports is Local.
Chapter 3: Accessing the Console Server via the Web Manager 43 6. Enter the desired number of retries in the Retries field. 7. If you select the Enable Service-Type attribute to specify the authorization group checkbox, enter the authorization group name for each of the following Service Types: Login, Framed, Callback Login, Callback Framed, Outbound and Administrative. 8. Click Save. To configure a TACACS+ authentication server: 1. Select Authentication - Authentication Servers - TACACS+. 2.
44 Cyclades™ ACS 6000 Advanced Console Server 3. Enter the NIS Server Address or broadcast (default is broadcast). 4. Click Save. To configure a DSView authentication server: 1. Select Authentication - Authentication Servers - DSView. 2. Enter IP Address 1 - 4 for the DSView servers in the relevant fields. 3. Click Save. Users Accounts and User Groups Access to ports can be optionally restricted, based on authorizations that an administrator can assign to custom user groups.
Chapter 3: Accessing the Console Server via the Web Manager • Max Days: Enter the maximum number of days a password is valid. After this period, a password change will be forced. If not specified, -1 is the default which disables the restriction. • Warning Days: Enter the number of days that a warning is issued to the user prior to expiration. Entering 0 will cause the warning to be issued on the expiration day. A negative value or no value means that no warning will be issued. 7.
46 Cyclades™ ACS 6000 Advanced Console Server 2. Click on admin under the Group Name heading. The content area will display the Members screen listing all members belonging to the admin group (default members are admin and root users). NOTE: When any Group Name is selected, both the content area and side navigation bar change. The side navigation bar will display specific menu options for Members and Access Rights (which include Serial, Power and Appliance rights). 3.
Chapter 3: Accessing the Console Server via the Web Manager 47 Managing user groups Administrators and members of the admin group can create custom user groups that contain any users. Permissions and access for custom user groups will be determined by the top-level user group permissions. To create a custom user group: 1. Click Users - Authorization - Groups. The Groups screen is displayed and contains a list of the three default user groups and any additional custom user groups that have been created.
48 Cyclades™ ACS 6000 Advanced Console Server 6. Click Save. NOTE: If the user belongs to multiple groups, the login profile used will be the first enabled login profile based on alphabetical order of the group. Table 3.
Chapter 3: Accessing the Console Server via the Web Manager box on the right by double-clicking on the PDU name or by selecting the PDU and clicking the Remove button. 6. You can specify a custom PDU ID in the field at bottom and assign it a custom PDU ID. NOTE: The custom PDU ID is for assigning user group authorization to manage PDUs that have not yet been connected to the console server. 7. Click Save.
50 Cyclades™ ACS 6000 Advanced Console Server In the console server, configure a new authorization group TACACS_1 , and configure the access rights for this group. In the TACACS+ server, configure the user regina with the following attribute: raccess = group_ name=TACACS_1; Then, configure the user special with the following attribute: raccess = group_name=admin; During the authentication phase, the console server will receive the attribute raccess from the TACACS+ server.
Chapter 3: Accessing the Console Server via the Web Manager 2. 51 Select the desired access rights and click Save. Event Notifications The console server will generate notifications for a variety of events. You can configure the console server to direct or store those event notifications to various destinations for immediate use or for analysis later. Event List The Event List screen lists console server events, each of which can be configured for SNMP Traps, Syslog, DSView 3 software, Email and SMS.
52 Cyclades™ ACS 6000 Advanced Console Server 8. Under the DSView heading, enter the IP address of the DSView 3 server where event notifications will be sent in the DSView 3 server field. Enter the syslog server port number for the DSView 3 server, the SSH information and the buffer warning information in the appropiate fields. 9. Click Save. Trap Forward The console server will receive SNMP traps and forward them to a remote SNMP trap server. To add a SNMP trap server to forward traps: 1.
Chapter 3: Accessing the Console Server via the Web Manager 53 a. Select the destination for appliance session data logs from the pull-down menu. Choices are Local, NFS, Syslog and DSView. b. Enable or disable timestamping the appliance session data logs. 2. Click Enable appliance session data logging alerts. 3. Enter the desired alert strings (up to ten) in the fields provided. 4. Click Save. Sensors The console server has sensors that monitor the internal temperature.
54 Cyclades™ ACS 6000 Advanced Console Server • Server Technology Sentry™ family of Switched Cabinet Power Distribution Units (CDUs), Smart Cabinet Power Distribution Units (Smart CDUs) and switched CDU Expansion Module (CW/CX) power devices. One additional level of power devices can be daisy-chained with ServerTech Expansion modules. • Server Technology Sentry Power Tower XL™ (PTXL) and Power Tower Expansion Module (PTXM) power devices. NOTE: The term PDU refers to any of these types of power devices.
Chapter 3: Accessing the Console Server via the Web Manager 7. 55 Click Current, Voltage, Power Consumption, Energy Consumption or Environment in the side navigation bar to view a table with appropriate information. Click Reset Values to clear Max, Min and Average values. To configure a PDU: 1. Click Settings to expand the side navigation bar. 2. Click Outlets. 3. Click on an outlet number to change its settings. Click Save, then click Close.
56 Cyclades™ ACS 6000 Advanced Console Server To view and change outlet group information: 1. Select Power Management - Outlet Groups. 2. Click the name of the outlet group you want to view or manage. 3. To add outlets, click Add to add a new outlet to the group. Fill the fields and click Save to return to the Outlet Group Details table. 4. To delete outlets, check one or more boxes next to the outlet(s) you want to remove from the group. Click Delete, then click Close when finished.
Chapter 3: Accessing the Console Server via the Web Manager 57 NOTE: If you start another session with the console server while viewing this screen, it will not be visible until you click Refresh at the top of the web manager window. To kill an active session: 1. Click Active Sessions. The Active Sessions screen appears and lists all open sessions to the console server by the user’s workstation IP. 2. Select the checkbox next to the session you want to kill, then click the Kill button.
58 Cyclades™ ACS 6000 Advanced Console Server Figure 3.3: Web Manager Regular User Screen Table 3.13: Web Manager Regular Users Screen Functional Areas Number Description 1 Top option bar. The name of the appliance and the name of the logged in user appears on the left side and Refresh, Print, Logout and Help buttons appear on the right. 2 Side navigation bar. Menu options appear that are available for regular users. 3 Content area.
59 APPENDICES Ap p e n d ic e s Appendix A: Technical Specifications Table A.1: Technical Specifications for the ACS 6000 Console Server Hardware Category Value General Information CPU PPC440EPx @ 533 MHz (PowerPC with Security Acceleration Engine) Memory 256 MB DDR-2 / 128 MB NAND Flash (embedded ICs on motherboard) Interfaces 2 Ethernet 10/100/1000BT on RJ-45 1 RS232 Console on RJ-45 1 AUX RS232 on RJ-45 or internal MODEM V.92 on RJ-45 (RJ11 compatible) RS232 Serial Ports on RJ-45 1 USB 2.
60 Cyclades™ ACS 6000 Advanced Console Server Appendix B: Recovering a Console Server's Password To recover the console server's root password: 1. Connect directly to the console server’s CONSOLE port. 2. Turn the console server off, then on again. 3. Press the Spacebar to access the uboot prompt. 4. Type hw_boot single and press Enter. 5. The console server will boot into single-user mode. Type passwd and press Enter. 6. Enter the new password and confirm. 7.
Appendices Appendix C: Port Information for Communication with the DSView 3 Software The following ports on an ACS 6000 advanced console server can accept connections from the DSView 3 management software: • TCP port 3502 (https) • TCP port 3871 (adsap2) • UDP port 3211 (aidp) • TCP port 22 (sshd) The following ports in the DSView 3 software can accept connections from the ACS 6000 advanced console server: • TCP port 4122 (default: SSH server) • TCP port 4514 (default: data logging or Syslog ser
62 Cyclades™ ACS 6000 Advanced Console Server Appendix D: Accessing a Console Server with a DSView 3 Software Installation via Dial-up When a DSView 3 software user establishes a serial session, the following events occur: • The user selects a serial port to access. • A viewer is downloaded from the DSView 3 server to the user's workstation. • The DSView 3 software passes information to the viewer, such as an authorization key, the console server's IP address and serial port.
Appendices 63 Select DSView Settings - Dial-up - PPP Password, then enter and confirm the password needed to access the ACS 6000 console server. Select DSView Settings - Dial-up - IP Addresses. Click Generate Automatically to set the IP address automatically, or enter the PPP Local IP address and Appliance IP address manually. Select DSView Settings - Dial-up and click Save.
64 Cyclades™ ACS 6000 Advanced Console Server Appendix E: Internal Modem Some models of the ACS 6000 console server come equipped with an internal modem. This modem is used to originate and answer phone calls and establish communication with other modems to transmit data. Controlling the modem’s functions is done by using the “AT” commands. These commands are used to instruct the modem to perform functions such as dialing or answering calls and are normally automatically issued by communication software.
Appendices Command Description ATE1 Enables the command echo (default). ATH0 Hang up. ATH1 Forces the modem off-hook. ATI0 Reports product code. ATI2 Reports OK (for software compatibility). ATI3 Reports the firmware version of the modem. Example: CX810801-V90. ATL0 Sets the speaker volume off. ATL1 Sets the speaker volume low (default). ATL2 Sets the speaker volume medium. ATL3 Sets the speaker volume high. ATM0 Speaker is always off.
66 Cyclades™ ACS 6000 Advanced Console Server Command Description AT&D3 ON-to-OFF transition causes the modem to perform a soft reset. It is the same as if an ATZ command is issued. AT&F Restores factory configuration. AT&G0 Disables guard tone (default). AT&G1 Enables 550-Hz guard tone. AT&G2 Enables 1800-Hz guard tone. AT&K0 Disables flow control. AT&K3 Enables RTS/CTS flow control (default for data modes). AT&K4 Enables XON/XOFF flow control.
Appendices Modulation Carrier Description V.22 bis V22 2400 or 1200 V.23 V23C 1200rx/75tx or 75rx/1200tx V.32 V32 9600 or 4800 V.32 bis V32B 14400, 12000, 9600, 7200 or 4800 V.34 V34 33600, 31200, 28800, 26400, 19200, 16800, 14400, 12000, 9600, 7200, 4800 or 2400 V.
68 Cyclades™ ACS 6000 Advanced Console Server Register Range Units Default Description S24 0-255 1sec 0 Sleep mode inactivity timer. S29 0-255 10mS 70 Hook flash dial modifier time. S30 0-255 10Sec 0 Inactivity disconnect timer. 0 Result code control. S95 Basic modem result codes There are basic codes the modem will issue in response to processing an AT command. Result codes may be displayed either in word (V1) or numeric (V0) format by using the Vn command.
Appendices 69 Disconnecting a call There are several ways to disconnect a call. Below are the choices. Resetting the modem’s power or toggling the Reset Line (Pin #12) will disconnect and put the modem back into the OFF line state. An ON to OFF transition of the DTR signal (Pin #4) will also disconnect the modem. If you use this method, check to make sure that the DTR command is set to &D2 or &D3 and not forced (&D0). The remote device can also cause the modem to disconnect.
70 Cyclades™ ACS 6000 Advanced Console Server Using caller ID The modem can be used to display certain information about incoming telephone calls. The modem can inform you of the date, time, telephone number and name associated with incoming calls. When the CID option is enabled, information will be displayed between the first and second incoming “RING.
Appendices 71 Appendix F: Technical Support Our Technical Support staff is ready to assist you with any installation or operational issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1. Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2. Visit www.avocent.
For Technical Support: http://www.avocent.
