MERGEPOINT UNITY™ KVM OVER IP AND SERIAL CONSOLE SWITCH INSTALLER/USER GUIDE
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MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Emerson, Emerson Network Power and the Emerson Network Power logo are trademarks or service marks of Emerson Electric Co. Avocent, the Avocent logo, MergePoint, MergePoint Unity, DSView and Dambrackas Video Compression are trademarks or service marks of Avocent Corporation. All other marks are the property of their respective owners.
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ii TA B LE OF C ON TE N TS Product Overview 1 Features and Benefits 1 Reduce cable bulk 1 KVM switching capabilities 2 True serial capabilities 2 Local and remote user interfaces 2 Control of virtual media and smart card-capable appliances 2 Access the MergePoint Unity switch via a standard TCP/IP network 2 FIPS cryptographic module 3 DSView management software plug-in 3 Sample Configuration Installation MergePoint Unity Switch Connectivity 4 5 5 Getting started 7 Setting up your
iii MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Configuring sessions 20 Closing a session 20 MergePoint Unity Switch Appliance Tools 21 Rebooting the MergePoint Unity switch 21 Upgrading the MergePoint Unity switch firmware 21 Saving and restoring appliance configurations and appliance user databases 22 Network Settings 22 DNS Settings 23 Local UI Settings 23 Local port user settings Virtual Media Local virtual media settings 23 24 25 Modem Settings 2
Table of Contents Color Settings iv 37 Adjusting Color Depth 37 Contrast and brightness 37 Noise Settings 38 Detection thresholds 38 Block Noise Threshold and Pixel Noise Threshold 38 Mouse Settings 38 Adjusting mouse options 38 Cursor type 38 Mouse scaling 40 Mouse alignment and synchronization 41 Avocent Mouse Sync 41 Virtual Media 41 Requirements 41 Sharing and preemption considerations 42 Virtual Media dialog box 42 Opening a virtual media session 42 Closing a virtual
v MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide DSRIQ-SRL module pinouts 57 Using MPUIQ-SRL Modules 57 ACS console server port pinouts 57 Cisco port pinouts 58 Appendix C: UTP Cabling 59 UTP copper cabling 59 Wiring standards 59 Cabling installation, maintenance and safety tips 59 Appendix D: Cable Pinout Information 61 Appendix E: Technical Specifications 62 Appendix F: Sun Advanced Key Emulation 65 Special considerations for Japanese Sun USB and Korean
1 1 Product Overview Features and Benefits The Avocent® MergePoint Unity™ KVM over IP and Serial Console Switch combines analog and digital technology to provide flexible, centralized control of data center servers and virtual media, and to facilitate the OA&M (operations, activation and maintenance) of remote branch offices where trained operators may be unavailable.
2 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide KVM switching capabilities The MergePoint Unity switch supports IQ modules, which are powered directly from the target device and provides Keep Alive functionality when the switch is not powered. The following IQ modules are supported: DSRIQ-PS2, DSRIQ-USB, DSRIQ-VMC, DSRIQ-SUN, DSAVIQ-USB2 DSAVIQ-PS2M and MPUIQVMC modules. The DSAVIQ-USB2, DSAVIQ-PS2M DSRIQ-VMC and MPUIQ-VMC modules are virtual media-capable.
Chapter 1: Product Overview 3 Users access the MergePoint Unity switch and all attached systems via Ethernet or using a V.34, V.90 or V.92 modem from a client. The clients can be located anywhere a valid network connection exists. FIPS cryptographic module The MergePoint Unity switch supports FIPS 140-2 Level 1 cryptographic security requirements. The FIPS mode of operation can be enabled or disabled via the OBWI or local port and is executed after a reboot.
4 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Sample Configuration Figure 1.1: Example MergePoint Unity Switch Configuration Table 1.1: Descriptions for Figure 1.
5 2 Installation MergePoint Unity Switch Connectivity A MergePoint Unity switching system transmits KVM and serial information between operators and target devices attached to the switch over a network using either an Ethernet or modem connection. The MergePoint Unity switch uses TCP/IP for communication over Ethernet. Although 10BaseT Ethernet may be used, Avocent recommends a dedicated, switched 100BaseT or 1000BaseT network for switches that support it.
6 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Figure 2.1: Basic MergePoint Unity Switch Configuration (MergePoint Unity 8032 Switch Shown) Table 2.1: Descriptions for Figure 2.
Chapter 2: Installation Number Description 6 External Virtual Media 7 MergePoint Unity 8035 Switch Number 13 7 Description IQ Modules (PS/2, USB, VMC, Sun and serial are available) Getting started Before installing your MergePoint Unity switch, refer to the following lists to ensure you have all items that shipped with the MergePoint Unity switch, as well as other items necessary for proper installation.
8 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide rack. Most MergePoint Unity switches may be rack mounted in a 1U configuration. The MergePoint Unity switch family does not support a 0U configuration. Rack mounting safety considerations • Rack Loading: Overloading or uneven loading of racks may result in shelf or rack failure, causing damage to equipment and possible personal injury. Stabilize racks in a permanent location before loading begins.
Chapter 2: Installation 9 4. Plug a CAT 5 cable from the Ethernet network into a LAN port on the back of the MergePoint Unity switch. Network users will access the MergePoint Unity switch through this port. 5. (Optional) The MergePoint Unity switch may also be accessed using an ITU V.92, V.90 or V.24-compatible modem. Plug one end of an RJ-45 cable into the MODEM port on the MergePoint Unity switch.
10 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide 3. Plug one end of a CAT 5 cable (4-pair, up to 150 ft/45 m) into an available numbered port on the rear of the MergePoint Unity switch. Plug the other end into the RJ-45 connector of the MPUIQ-SRL module. 4. Connect the power supply to the power connector on your MPUIQ-SRL module. The cable expander can be used to provide power for up to four MPUIQ-SRL modules from a single power supply. 5.
Chapter 2: Installation 11 Setting up the built-in web server You can access the MergePoint Unity switch via an embedded web server that handles most day-to-day switching tasks. Before using the web server to access the switch, first specify an IP address through the local port on the back panel of the switch or local UI. See Chapter 3 for detailed instructions on using the user interface for switching.
12 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Number Description 2 Firewall 3 User’s Computer 4 Firewall Forwards HTTP Requests and KVM Traffic to the MergePoint Unity Switch 5 User Browses to Firewall’s External IP Address To configure the firewall: To access the MergePoint Unity switch from outside a firewall, configure your firewall to forward ports 22, 23 (if Telnet is enabled), 80, 443 and 2068 from its external interface to the KVM switch through the firewal
Chapter 2: Installation • The LED illuminates when the unit is ready. • The LED blinks when the MergePoint Unity switch is booting or an upgrade is in progress. • The LED blinks "SOS" if a fault condition occurs, such as power supply failure (for MergePoint Unity switches equipped with dual power supplies), elevated ambient temperature or fan failure. The LED will continue to illuminate amber as long as the failure persists.
14 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide
15 3 Local and Remote Configuration The User Interfaces The MergePoint Unity switch comes equipped with two “point-and-click” interfaces: a local user interface (local UI) and a remote on-board web interface (OBWI). Using the configuration options provided by these interfaces, you can tailor the MergePoint Unity switch to your specific application, control any attached devices and handle all basic KVM or serial switching needs. NOTE: The local UI and remote OBWI are almost identical.
16 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide For more than 20 attached target devices, the Target List-Full screen provides additional navigation tools. At the Target List-Full screen you can navigate by entering the page number, using the page navigation buttons, or using the filter. Either the Basic or Full screens can be set as the default screen for selecting target devices.
Chapter 3: Local and Remote Configuration 17 To log in to the MergePoint Unity switch OBWI from outside a firewall, repeat the above procedure, entering the external IP address of the firewall instead. Using the user interfaces After you have been authenticated, the user interface appears. You may view, access and manage your MergePoint Unity switch, as well as specify system settings and change profile settings. Figure 3.
18 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Using the top option bar NOTE: If authentication is disabled, only the Refresh button will appear in the local UI. If authentication is enabled, only the Refresh and Log Out buttons will appear in the local UI. All of the buttons will appear in the remote OBWI. Bookmarking a window (Microsoft Internet Explorer only) The user interface contains a bookmark icon and text in the top option bar.
Chapter 3: Local and Remote Configuration Category Select This: To View This: Unit View - Appliance Properties - Location Site, department or location 19 Unit View - Appliance - Appliance Current firmware revision for application, boot and Video FPGA Settings - Versions Unit View - Connections List of the attached devices List of connected target devices, as well as the following information about each device: Name, Type, Status and Action Target Device Unit View - Target Devices Click on one of t
20 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Configuring sessions To configure general session settings: 1. From the side navigation bar, select Unit View - Appliance - Appliance Settings - Sessions - General. The Appliance General Session Settings screen appears. 2. Select or deselect the Enable Inactivity Timeout checkbox. 3. In the Inactivity Timeout field, enter the amount of inactive time you want to pass before the session closes (from 1 to 90 minutes). 4.
Chapter 3: Local and Remote Configuration 21 MergePoint Unity Switch Appliance Tools From the Unit Overview screen, you can view the appliance name and type. You can also perform basic appliance tasks. Rebooting the MergePoint Unity switch To reboot the MergePoint Unity switch: 1. From the side navigation bar, select Unit View - Appliance - Overview to open the Unit Overview screen. 2. Click Reboot. 3. A dialog box appears, warning you that all active sessions will be disconnected. Click OK.
22 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Saving and restoring appliance configurations and appliance user databases NOTE: You may only save and restore appliance configurations and user databases when using the remote OBWI. You may save the configuration of a MergePoint Unity switch to a file. The configuration file will contain information about the managed appliance. You may also save the local user database on a MergePoint Unity switch.
Chapter 3: Local and Remote Configuration 2. Select or deselect the Enable IPv4 checkbox to enable or disable IPv4 mode. 3. Enter the desired information in the Address, Subnet and Gateway fields. 4. Select either Enabled or Disabled in the DHCP drop-down menu. 23 NOTE: If you enable DHCP, any information that you enter in the Address, Subnet and Gateway fields will be ignored. 5. Click Save. To configure IPv6 network settings: 1.
24 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide You can also select the keyboard language for the local port, scan mode time, enable/disable the setup port password and select a user preemption level. The preemption level of users determines whether they may disconnect another user’s serial or KVM session with a target device. Preemption levels range from 1 - 4, with 4 being the highest level.
Chapter 3: Local and Remote Configuration 25 2. Either enable or disable the Virtual Media locked to KVM Sessions checkbox. 3. Either enable or disable the Allow Reserved Sessions checkbox. 4. Select one of the following options from the Virtual Media Access Mode from the drop-down menu: ReadOnly or Read-Write. 5. Select one of the Encryption Levels that you wish to be supported. 6. Select the checkbox next to each IQ module for which you want to enable virtual media and click Enable VM.
26 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide 3. Select an Authentication Timeout time from 30 to 300 seconds, and an Inactivity Timeout time from 1 to 60 minutes. 4. Select Save. Scan Mode NOTE: Scan mode is only available when using the local UI. In Scan mode, the MergePoint Unity switch automatically scans from port to port (target device to target device). You can scan multiple target devices, specifying which devices to scan.
Chapter 3: Local and Remote Configuration Access levels When a user account is added, the user may be assigned to any of the following access levels: Appliance administrators, User administrators and Users. Table 3.
28 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide SNMP Settings SNMP is a protocol used to communicate management information between network management applications and MergePoint Unity switches. Other SNMP managers can communicate with your MergePoint Unity switches by accessing MIB-II and the public portion of the enterprise MIB. When you open the SNMP screen, the OBWI will retrieve the SNMP parameters from the unit.
Chapter 3: Local and Remote Configuration 2. Type the address of up to four management workstations to which this MergePoint Unity switch will send events in the SNMP Trap Destination fields, as well as up to four Syslog servers. 3. Click Save. 29 Configuring IQ Modules From the Appliance IQ Modules screen, you can display a list of the attached IQ modules, as well as the following information about each IQ module: EID, Port, Status, Application, Interface Type and USB Speed.
30 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide CAUTION: Disconnecting an IQ module during a firmware update or cycling power to the target device will render the module inoperable and require the IQ module to be returned to the factory for repair. Power Device Settings NOTE: You must have administrator privileges to change power control device settings.
31 4 The Video Viewer The Video Viewer Window The Video Viewer is used to conduct a KVM session with the target devices attached to a MergePoint Unity switch using the OBWI. When you connect to a device using the Video Viewer, the target device desktop appears in a separate window containing both the local and the target device cursors. The MergePoint Unity switch OBWI software uses a Java-based program to display the Video Viewer window.
32 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Figure 4.1: Video Viewer Window (Normal Window Mode) Table 4.1: Descriptions for Figure 4.1 Number Description 1 Title Bar: Displays the name of the target device being viewed. When in Full Screen mode, the title bar disappears and the target device name appears between the menu and toolbar. 2 Thumbtack: Locks the display of the menu and toolbar so that it is visible at all times.
Chapter 4: The Video Viewer Number 33 Description Close button: Closes the Video Viewer window. 7 The Close button may not be present for all operating systems. 8 Accessed device desktop: Interacts with your device through this window. 9 Frame: Resizes the Video Viewer window by clicking and holding on the frame.
34 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide 2. Select the desired setting for the Enable Activity Timeoutbox. 3. If necessary, select the time limit for the inactivity time-out. 4. Click Save. Window Size NOTE: The View - Scaling command is not available if the Video Viewer window is in Full Screen mode or to non-primary users of a shared session.
Chapter 4: The Video Viewer 35 To refresh the screen, click the Refresh Image button in the Video Viewer window, or select View - Refresh from the Video Viewer window menu. The digitized video image is completely regenerated. To enable Full Screen mode, click the Maximize button, or select View - Full Screen from the Video Viewer window menu. The desktop window disappears and only the accessed device desktop is visible. The screen resizes up to a maximum of 1600 x 1200 or 1680 x 1050 (wide-screen).
36 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Figure 4.2: Manual Video Adjust Dialog Box Table 4.2: Descriptions for Figure 4.
Chapter 4: The Video Viewer 37 Automatic video adjustment In most cases, you do not need to alter the Video Settings from the default settings. The system automatically adjusts and uses the optimal video parameters. The MergePoint Unity switch OBWI performs best when the video parameters are set such that no (0) video packets are transmitted for a static screen. You can easily adjust your video parameters to ideal settings by clicking on the Auto Adjust Video button in the Manual Video Adjust dialog box.
38 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Noise Settings Detection thresholds In some cases, noise in the video transmission keeps the packets/sec count up, which is indicated by small dots changing in the area of the cursor when it is moved. Varying the threshold values may result in “quieter” screens and can improve cursor tracking. You can modify Noise Threshold and Priority Threshold values if you are using standard video compression.
Chapter 4: The Video Viewer 39 Figure 4.3: Video Viewer Window with Local and Remote Cursors Displayed Table 4.3: Descriptions for Figure 4.3 Number Description 1 Remote Cursor 2 Local Cursor The Cursor mode status of the Video Viewer window displays in the title bar, including the keystroke that will exit Single Cursor mode. You can define the keystroke that will exit Single Cursor mode in the Session Options dialog box.
40 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide The Session Options dialog box appears. 2. Click the Mouse tab. 3. Select a terminating keystroke from the drop-down menu in the Single Cursor mode area. 4. Click OK to save settings. When you enable Single Cursor mode, you can press the specified key to return to Regular Desktop mode. To exit Single Cursor mode, press the key on the keyboard that is identified in the title bar. To change the mouse cursor setting: 1.
Chapter 4: The Video Viewer 41 Mouse alignment and synchronization Because the MergePoint Unity switch OBWI cannot get constant feedback from the mouse, there are times when the mouse on the MergePoint Unity switch may lose sync with the mouse on the host system. If your mouse or keyboard no longer responds properly, you can align the mouse to reestablish proper tracking. Alignment causes the local cursor to align with the remote target device’s cursor.
42 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide The target device must be intrinsically able to use the types of USB2-compatible media that you virtually map. In other words, if the target device does not support a portable USB memory device, you cannot map that on the client server as a virtual media drive on the target device.
Chapter 4: The Video Viewer 43 Figure 4.4: Video Viewer Virtual Media Dialog Box To map a virtual media drive: 1. Open a virtual media session from the Video Viewer menu by selecting Tools - Virtual Media. 2. To map a physical drive as a virtual media drive: a. In the Virtual Media dialog box, click the Mapped checkbox next to the drive(s) you wish to map. b. If you wish to limit the mapped drive to read-only access, click the Read Only checkbox next to the drive.
44 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide After a physical drive or image is mapped, it may be used on the target device. To unmap a virtual media drive: 1. In the Virtual Media dialog box, uncheck the Mapped checkbox next to the drive you wish to unmap. 2. You will be prompted to confirm. Confirm or cancel the unmapping. 3. Repeat for any additional virtual media drives you wish to unmap.
Chapter 4: The Video Viewer 45 The smart card status is indicated by the smart card icon at the far right of the Video Viewer toolbar. The following table describes the smart card status icons. Table 4.4: Smart Card Icons Icon Description A smart card is not in the smart card reader, or a smart card reader is not attached. A smart card is in the smart card reader but has not been mapped yet. A smart card is mapped. To map a smart card: 1. Open a KVM session to display the Video Viewer window menu. 2.
46 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide 3. Select Pass-through all keystrokes in regular window mode. 4. Click OK to save setting. Macros The MergePoint Unity switch OBWI comes pre-configured with macros for the Windows and Sun platforms. To send a macro, select Macros - from the Video Viewer window menu, or select the desired macro from the buttons available on the Video Viewer menu.
47 5 LDAP LDAP is a vendor-independent protocol standard used for accessing, querying and updating a directory using TCP/IP. Based on the X.500 Directory Services model, LDAP is a global directory structure that supports strong security features including authentication, privacy and integrity. If individual user accounts are stored on an LDAP-enabled directory service such as Active Directory, you can use the directory service to authenticate users.
48 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide The Access Type radio buttons specify how a query is sent to each LDAP target device. When using LDAP, all usernames, passwords and other information sent between an appliance and LDAP server are sent as non-secure clear text. Use LDAPS for secure encrypted communication between an appliance and LDAP server. To configure LDAP server parameters: 1. Select Appliance - Appliance Settings - User Accounts - LDAP Accounts - Overview.
Chapter 5: LDAP 49 You can configure the following settings on the LDAP Query Page: • The Query Mode (Appliance) parameters determine whether or not a user has access to the appliance. • The Query Mode (Target Device) parameters determine whether or not a user has user access to target devices connected to an appliance. The user does not have access to the appliance, unless granted by Query Mode (Appliance).
50 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Appliance and Target Device Query Modes One of three different modes can each be used for Query Mode (Appliance) and Query Mode (Target Device): • Basic – A username and password query for the user is made to the directory service.
Chapter 5: LDAP 51 Query Mode (Appliance). If a group is found containing the user and target device IDs, the user is given access to the selected target device connected to the appliance when using Query Mode (Target Device). Groups can be nested to a maximum of 16 levels in depth. Use nesting to create groups within other groups. For example, you may have a top-level group named Computers that contains a member named R&D, which is a group.
52 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide NOTE: The factory default name in earlier versions contains a space that must be removed by editing the switching system name in the Appliance Overview screen of the OBWI. 6. Create one or more groups under the group container organizational unit. 7. Add the usernames and the target device/appliance objects to the groups you created in step 5. 8.
53 APPENDICES Ap p e n d ic e s Appendix A: Terminal Operations Each MergePoint Unity switch may be configured at the appliance level through the Console menu interface accessed through the SETUP port. All terminal commands are accessed through a terminal or PC running terminal emulation software. NOTE: The preferred method is to make all configuration settings in the DSView software. See the DSView Installer/User Guide for more information. To connect a terminal to the MergePoint Unity switch: 1.
54 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Using Serial IQ Modules Both DSRIQ-SRL and MPUIQ-SRL serial modules are supported and described in the following sections. Using DSRIQ-SRL Modules The DSRIQ-SRL module is a serial-to-VGA converter that allows VT100-capable devices to be viewed from the MergePoint Unity switch local port, the OBWI, or by using the DSView software. The actual serial data is not accessed, but is merely displayed.
Appendices 55 • Received: This option enables you to specify how the module translates a received Enter character. Available options are (Enter) or (Enter-Linefeed). • Background: This option changes the screen’s background color. The currently-selected color displays in the option line as it is changed. Available colors are Black, Light Grey, Yellow, Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon and Brown. The default color is Black.
56 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Creating a DSRIQ-SRL module macro Pressing the Page Down key when the Terminal Applications menu’s Configuration screen is displayed will provide access to the Macro Configuration screen. The DSRIQ-SRL module can be configured with up to ten macros. Each macro can be up to 128 characters in length. To create a macro: 1.
Appendices 3. 57 • Ctrl-F10: While in Configuration mode, returns to the previous screen with On-Line mode enabled. • Ctrl-F11: Clears the history buffer. If you choose this option, a warning screen will appear. Press Enter to delete the history buffer or Escape to cancel the action. The previous screen will reappear. When finished, press Ctrl-F10 to exit History mode and return to On-Line mode. DSRIQ-SRL module pinouts Table B.1 lists the pinouts for the DSRIQ-SRL module. Table B.
58 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Pin No. Signal Name Input/Output 7 DCD/DSR - Data Set Ready IN 8 N/C - Not Connected N/A Cisco port pinouts The following table lists the Cisco serial port pinouts for the MPUIQ-SRL module. Table B.3: Cisco Serial Port Pinouts Pin No.
Appendices 59 Appendix C: UTP Cabling This appendix discusses various aspects of connection media. The performance of a MergePoint Unity switching system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish MergePoint Unity switching system performance. MergePoint Unity switching systems utilize UTP cabling. NOTE: This appendix is for information purposes only.
60 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide • If bending the cable is necessary, make it gradual with no bend sharper than a one inch radius. Allowing the cable to be sharply bent or kinked can permanently damage the cable’s interior. • Dress the cables neatly with cable ties, using low to moderate pressure. Do not over tighten the ties. • Cross-connect cables where necessary, using rated punch blocks, patch panels and components.
Appendices Appendix D: Cable Pinout Information NOTE: All MergePoint Unity switches have the 8-pin modular jack for the modem and console/setup ports. Figure D.1: Modem Jack Table D.1: Descriptions for Figure D.1 Pin Number Description Pin Number Description 1 Request to Send (RTS) 5 Transmit Data (TXD) 2 Data Set Ready (MergePoint Unity switch) 6 Signal Ground (SG) 3 Data Carrier Detect (DCD) 7 Data Terminal Ready (DTR) 4 Receive Data (RXD) 8 Clear to Send (CTS) Figure D.
62 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Appendix E: Technical Specifications Table E.
Appendices Category Number/Type Value 1 VGA/5 USB Network Connection Number 2 Type 10/100/1000 Ethernet Connector 8-pin modular USB Device Port Number 4 (4 and 8 port) or 5 (16 and 32 port) Type USB 2.
64 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Category AC Input Power (maximum) Value 40 W Ambient Atmospheric Condition Ratings 32 to 122 degrees Fahrenheit (0 to 50 degrees Celsius) operating; Temperature -4 to 158 degrees Fahrenheit (-20 to 70 degrees Celsius) non-operating Operating: 20% to 80 % relative humidity (non-condensing) Humidity Safety and EMC Standards Approvals and Markings Non-operating: 5% to 95% relative humidity, 38.
Appendices 65 Appendix F: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key. The Scroll Lock LED blinks. Use the indicated keys in Table F.1 as you would use the advanced keys on a Sun keyboard. For example: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll Lock, then F1 + A.
66 MergePoint Unity™ KVM over IP and Serial Console Switch Installer/User Guide Due to these keyboard-specific differences, keyboard mapping inconsistencies may be encountered when switching between target devices using Sun VSN and WSN IQ modules and target devices using USB IQ modules. These keys function normally if your Sun servers are attached to the MergePoint Unity switch using a VSN or WSN IQ module. Table F.
Appendices 67 Appendix G: Technical Support Our Technical Support staff is ready to assist you with any installation or operational issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1. Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2. Visit www.avocent.
For Technical Support: http://www.avocent.
