User guide

Appendices 433
Appendix C: DSR Remote Operations Software
The DSR Remote Operations software provides a subset of DSView 3.0 management software
functionality that allows access to a DSR switch when an Ethernet connection is not available. For
example, if you are in a branch office and your Ethernet network is down, you may still access your
remote server network by attaching a v.34, v.90 or v.92-compatible modem to the modem port on a
DSR switch for
KVM access, administration and flexible server management control from anywhere in
the world.
The following DSView software operations are supported:
• Establishing a KVM Session to a target device connected to the switch
• Controlling the power sockets of an SPC device attached to the DSR switch power port
• Rebooting the switch
• Retrieving and displaying the switch version.
All other DSView software options are not available when using the DSR Remote Operations
software.
The following Video Viewer window commands are not available when using the DSR Remote
Operations software:
• Viewing connected users
• Creating, editing, copying and deleting macros
NOTE: Only the default Windows and Sun macro groups are available when using the Remote operations
software.
• Background refresh
An external modem may be attached to the PPP modem interface of the following DSR switch
models to use the DSR Remote Operations software:
• DSR1021 switch
• DSR1022 switch
• DSR1024 switch
• DSR1020, 2020 and 4020 switch
A modem/PPP dial-up connection must be established before the DSR Remote Operations software
may be started, run or executed. The dial-up connection options should be set to 115200 baud, 8
bits, 1 stop bit, no parity and enabled hardware flow control. The remote operations application
must be started within the authentication time-out specified in the Terminal Applications menu of
the DSR switch or the PPP (modem) link will be disconnected. See the DSR switch installer/user
guide for more information about setting the authentication time-out.
Once a modem dial-up connection is established with the switch, select Start - Programs - Avocent
DSView 3.0 - DSR Remote Operations on a client computer containing the software. Log in using a
valid username and password to establish a DSR Remote Operations software session with the
DSR switch over the modem link.