User guide

Chapter 6: Using the Video Viewer Window 243
2. Click on the KVM Session name or icon.
The Video Viewer launches in a new window.
Launching an exclusive KVM session
If a DSView user needs to access a port while excluding all other DSView users, an Exclusive
KVM connection is used. When a port is selected with the Exclusive KVM connection setting
enabled, no other DSView user in the system may switch to that port. If another DSView user
initiates a connection to a port currently accessed by another DSView user using an Exclusive
KVM connection, that user will receive a message indicating the port’s status and will not be
connected to the port.
To launch an exclusive (non-shared) KVM session from the DSView 3.0 Explorer:
1. Display a Target Devices, Units in Site, Units in Custom Field or Recently Accessed Units
window. See Using the Unit Views to display and modify units on page 122.
2. Click on the name of the target device to which you wish to establish an exclusive connection.
The name of the target device and a list of item links will appear in the side navigation bar,
Overview will be automatically selected in the side navigation bar and the Unit Overview
window will appear.
3. Click Exclusive KVM Session.
4. Click the KVM Session icon or link in the Unit Overview window.
The Video Viewer launches in a new window. A yellow dot will appear next to the icon of the
target device in the Target Devices, Units in Site, Units in Custom Field and Recently
Accessed Units windows to indicate that the target device is using an Exclusive KVM
connection. Other DSView users may not share the DSView session.
Connecting to an existing KVM session
When you attempt to connect to a port already in user by another DSView user, the Cannot connect
to the server dialog box displays and states that the port is in use along with the name of the current
DSView user(s). At this point, you may request to share access to the port with the current
DSView user(s).
You may be presented with one or more of the following options in the Cannot connect to the
server dialog box:
• Actively share a connection - When the dialog box contains a statement asking if you wish to
share a connection to the server and you click Share with the other user and do not click
Passive Share, an active connection will be established. When sharing access to a port actively,
all DSView users may monitor the port and may take control if no other DSView user is
currently active.