User guide
232 DSView Installer/User Guide
Unlocking DSView User Accounts
If lock-out settings have been specified for the DSView Internal authentication service and a
DSView user exceeds these settings, the DSView user will not be allowed to attempt another log in
until a certain amount of time has passed. DSView users that have been locked out will appear with
a lock next to their name in the User Accounts window and Locked will appear in the
Status column.
User Administrators or DSView Administrators may manually unlock the DSView user accounts.
See Modifying authentication services on page 87 for information on specifying lock-out settings.
To unlock a DSView user account:
1. From a User Accounts window, click the checkbox to the left of the DSView users you wish
to unlock.
2. Click Unlock. The specified DSView users’ accounts will be unlocked and the User Accounts
- All window will update.
Resetting a DSView User Account Password
A User Administrator or DSView Administrator may choose to reset a DSView user’s password.
The DSView user will be required to login by typing password as their password and then choose
and verify a new password for their account the next time they wish to start a new DSView
software session.
To reset a DSView user account password:
3. From a User Accounts window, click the checkbox to the left of the DSView user(s) for which
you wish to reset the password.
4. Click Reset Password.
5. A confirmation message box will appear. Click Yes to reset the password for the DSView user.
-or-
Click No to exit without changing the password.
Modifying DSView User Account Properties
If you have DSView Administrator or User Administrator privileges, you may modify the
following account properties for a DSView user:
• The user (login) name and full name
• The certificate associated with the DSView user
• Login password
• Account login restrictions
• The user groups to which the DSView user is assigned