DSView® 3.0 Software Installer/User Guide Avocent, the Avocent logo, The Power of Being There, DSView, DSR, AutoView, OutLook and Dambrackas Video Compression are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners © 2004 Avocent Corporation. All rights reserved.
iii T A B L E O F C ON T E N T S Table of Contents List of Figures ................................................................................................................. xi List of Tables ................................................................................................................. xxi Chapter 1: Product Overview.......................................................................................... 1 About the DSView 3.0 Management Software ................................
iv DSView Installer/User Guide Using Certificates with the DSView Software ................................................................................. 22 DSView Server certificate......................................................................................................... 22 DSView Client certificates........................................................................................................ 23 Managed appliance certificates....................................................
Table of Contents v Displaying License Information..................................................................................................... 113 Displaying DSView software license keys .............................................................................. 113 Adding license keys................................................................................................................. 114 Managing servers .............................................................................
Table of Contents vi Specifying email contact information for DSView users ........................................................ 236 Creating DSView user notes................................................................................................... 237 Modifying DSView user custom field properties .................................................................... 237 Viewing the Access Rights of DSView Users .................................................................................
Table of Contents vii Thumbnail Viewer features..................................................................................................... 259 Performing Thumbnail Viewer tasks ...................................................................................... 260 Using Keyboard Pass-through....................................................................................................... 261 Using Global and Personal Macros ................................................................
Table of Contents viii Chapter 8: Grouping .................................................................................................... 295 About Grouping ............................................................................................................................. 295 Managing Units Using Sites .......................................................................................................... 296 Viewing, adding, modifying and deleting sites .................................
Table of Contents ix Saving the configuration of DSR switches and CPS appliances ............................................ 363 Restoring the configuration of DSR switches and CPS appliances........................................ 364 Saving the user database of a DSR switch or CPS appliance ................................................ 365 Restoring the user database of a DSR switch or CPS appliance ........................................... 366 Managing Tasks ......................................
Table of Contents x Appendices................................................................................................................... 425 Appendix A: Technical Support ..................................................................................................... 425 Appendix B: TCP Ports.................................................................................................................. 426 Appendix C: DSR Remote Operations Software..........................................
xi LIST OF FIGU RES List of Figures Figure 1.1: Example System Configuration Using the DSView Software ......................................... 7 Figure 1.2: DSView 3.0 Explorer Window ........................................................................................ 8 Figure 1.3: Launching DSView Software Sessions ......................................................................... 10 Figure 1.4: List Sort Example................................................................................
xii DSView Installer/User Guide Figure 2.17: DSView Software Screen ............................................................................................ 45 Figure 2.18: DSR Remote Operations - Introduction Window ....................................................... 46 Figure 2.19: DSR Remote Operations - License Agreement Window ............................................. 46 Figure 2.20: DSR Remote Operations - Choose Destination Location Window............................. 47 Figure 2.
List of Figures xiii Figure 3.21: Add Authentication Service Wizard - Provide Authentication Service Name and Type Window ........................................................................................................... 81 Figure 3.22: Add Authentication Service Wizard - Specify LDAP Connection Settings Window... 82 Figure 3.23: Add Authentication Service Wizard - Accept Certificate Window ............................. 83 Figure 3.
List of Figures xiv Figure 4.4: Shown and Hidden Units in a Unit Views Window .................................................... 126 Figure 4.5: Add Unit Wizard - Select Add Unit Procedure Window............................................. 132 Figure 4.6: Add Unit Wizard - Select Appliance Type Window .................................................... 133 Figure 4.7: Add Unit Wizard - Select Address Configuration of Appliance Window ................... 134 Figure 4.
List of Figures xv Figure 4.39: Appliance SNMP Destination Settings Window ....................................................... 172 Figure 4.40: Appliance SNMP Trap Settings Window .................................................................. 173 Figure 4.41: Appliance Version Information Window (DSR Switch)............................................ 174 Figure 4.42: Appliance IQ Modules Window ................................................................................ 175 Figure 4.
List of Figures xvi Figure 4.74: Appliance Connections Window (Target Device) .................................................... 219 Figure 4.75: Appliance Connections Window (Appliance) ........................................................... 220 Figure 4.76: Appliance Connections - Rename Window............................................................... 221 Figure 4.77: Add Target Device Connection Wizard - Select Connection Type Window............. 222 Figure 4.
List of Figures xvii Figure 8.22: Unit Custom Fields Window..................................................................................... 326 Figure 8.23: Custom Fields Example: Unit Custom Fields Window ............................................ 328 Figure 8.24: Custom Fields Example: Side Navigation Bar ......................................................... 329 Figure 8.25: User Groups - Built-in Window................................................................................
List of Figures xviii Figure 9.16: Tasks Window ........................................................................................................... 368 Figure 9.17: Select Task to Add Window ...................................................................................... 370 Figure 9.18: Add Task Wizard - Select When to Run Task Window ............................................. 372 Figure 9.19: Add Task Wizard - Specify Periodic Schedule Window ...........................................
List of Figures xix Figure 10.12: Export Audit Log Wizard - Select Columns to Export Window.............................. 423 Figure B.1: Ports Used with a DSR Switch Connection (KVM) Without Proxy ........................... 427 Figure B.2: Ports Used with a DSR Switch Proxy Server Connection (KVM) ............................. 428 Figure B.3: Ports Used with A CPS Appliance Connection (Serial) Without Proxy .................... 429 Figure B.
List of Figures xx
xxi LIST OF TABLES List of Tables Table 1.1: DSView 3.0 Explorer Window Area Descriptions............................................................ 9 Table 1.2: DSView 3.0 Explorer Window Links ................................................................................ 9 Table 1.3: Managed Appliance Icons .............................................................................................. 11 Table 1.4: Filter Field Text Strings .............................................................
xxii DSView Installer/User Guide Table 10.1: Audit Log Severity Icons............................................................................................. 403 Table 10.2: DSView Software Appliance Events ........................................................................... 404 Table 10.3: DSView System Events ............................................................................................... 405 Table 10.4: DSView Software Authentication Events....................................
1 CHAPTER 1 Product Overview About the DSView 3.0 Management Software The DSView® 3.
2 DSView Installer/User Guide A Video Viewer window allows you to control the keyboard, monitor and mouse functions of individual target devices connected to a DSR switch in real time. You may also use predefined global macros to perform actions within the Video Viewer window, or create new macros within the window for the device. The Video Viewer window may be launched by clicking KVM Session in a DSView 3.
Chapter 1: Product Overview 3 DSView Server A DSView Server is the computer on which the DSView software is installed. The DSView Server provides a central repository for the following information: • Centralized authentication • Access control • Auditing • Monitoring • License management • DSView Client/appliance updates DSView users may specify a Spoke (backup) DSView Server in addition to the Hub DSView Server. DSView Client A DSView Client is a computer with an Internet Explorer version 6.
4 DSView Installer/User Guide External authentication server (optional) The External authentication server is a third-party product that may be configured for use within your DSView system. The external authentication server provides an authentication service that enables the DSView Server to broker authentication requests from DSView users for access to the DSView System. SNMP manager (optional) The SNMP manager is a third-party product that may be configured for use within your DSView system.
Chapter 1: Product Overview 5 DSView Clients communicate with target device serial ports using a Telnet SSH connection between the DSView Client and the CPS. The CPS converts the Telnet data to a serial stream, which is then sent to the Target Device. For management functions, the DSView Client sends a HTTPS request to the DSView Server, which then sends a command to the CPS appliance. The CPS appliance then performs the requested management function.
6 DSView Installer/User Guide EVR1500 environmental monitors The EVR1500 environmental monitor is a product that may be added to your DSView system. DSView Clients communicate with the EVR1500 environmental monitor using a standard web browser connection between the DSView Client and a DSR switch. Generic appliances A generic appliances is used to manage datacenter devices, such as routers.
Chapter 1: Product Overview Third-Party Original Equipment Manufacturer (OEM) Integrator (*) Optional DSView Client Hub DSView Server Spoke DSView Servers (*) External Authentication Servers (*) TCP/IP SNMP Manager (*) Replication CPS Appliance SPC Device DSR Switch OSCAR Generic Appliance DSRIQ Module Cascade Switch EVR1500 Environmental Monitor Target Devices Target Devices Figure 1.
8 DSView Installer/User Guide Overview: Working with the DSView Software About the DSView 3.0 Explorer The DSView software resides on a host computer. A DSView Client, which is a PC with Internet Explorer version 6.0 SP1 or later installed, may access the software by entering the web address of the DSView software host. When the DSView User has been logged in and authenticated, the Avocent DSView 3.0 Explorer appears. The DSView 3.
Chapter 1: Product Overview 9 Table 1.1: DSView 3.0 Explorer Window Area Descriptions Letter Description A Top Option Bar - Use the Top Option Bar to log out of a DSView software session or access online help. B Tab Bar - Use the Tab Bar to view and manage units, DSView users, reports, system settings and user profiles. C Top Navigation Bar - The selections in the Top Navigation Bar vary, depending on the active tab in the Tab Bar. These options display in the Side Navigation Bar.
10 DSView Installer/User Guide Access the Video Viewer window by clicking KVM Session in a Unit Views window. DSView 3.0 Explorer Access a web browser by clicking Browser Session in a Unit Views window. Access a Telnet/SSH applet window by clicking Telnet Session or Serial Session in a Unit Views window. Figure 1.
Chapter 1: Product Overview 11 You may also connect to a target device attached to a DSR switch in either a normal (shared) or exclusive (private) KVM DSView session using the Unit Overviews window. See Modifying unit overview information on page 147 for more information. Configuring units Units may be configured in the DSView 3.0 Explorer by clicking Units in the tab bar and then clicking on a unit name in the Unit Views window.
12 DSView Installer/User Guide Sorting Information in a DSView Software Window The order of rows in a list displayed in a DSView 3.0 Explorer window may be changed by clicking the heading of one of the displayed columns. When you click a column heading, the order of the list rows will change to alphabetically ascending, based on the column. If you click the column heading a second time, the order will change to an alphabetically descending order. In Figure 1.
Chapter 1: Product Overview 13 Type the text you wish to use as a filter here Filter Button Figure 1.5: Filtering Information in a Window Filtering is performed over the entire list of items, not just those displayed in the current window, and provides a shorter, more exact list of items. When filtering is performed, the text in every row and column in the window is searched for the specified text string.
14 DSView Installer/User Guide Table 1.4: Filter Field Text Strings Typed in the Filter Field Results Displays a filtered list of items that contain the word specified. For example, typing “email” would list any items that contain the word “email”. Displays a filtered list of items containing the exact phrase, including spacing and punctuation, surrounded by quotation marks. For example, typing “email server” will display items that contain the phrase, “email server”.
Chapter 1: Product Overview 15 Figure 1.6: Unsaved Window Example Clicking OK in the message box will exit the current window without saving the changes. If you wish to save the changes you have made, click Cancel in the message box and then click Save in the window. Using the Customize Link in DSView Software Windows DSView 3.
16 DSView Installer/User Guide To customize a window using the Customize link: 1. In a window containing a Customize link in the upper right corner, click the link. A View Customization window will appear. For example, Figure 1.7 contains the items that will appear when you select Units in the tab bar, Units in the top navigation bar, Unit Views Recently Accessed in the side navigation bar and Customize in the Units - Recently Accessed window. Figure 1.
Chapter 1: Product Overview 17 To remove a field from the display of the window: • Select the field you wish to remove from the Fields to Show list. Multiple fields may be selected by pressing Ctrl or Shift while clicking on the field names. • Click Remove. The field(s) will be moved to the Available Fields list. To specify the number of items that appear in a window: a. Use the arrow keys to specify a number. -orType a number in the Items per page field. To show hidden items in a window: a.
18 DSView Installer/User Guide When you are on the first page of units, the First Page and Previous Page buttons will be disabled. When you are on the last page of units, the buttons will be disabled. In Figure 1.8, the First Page and Previous Page buttons are disabled because the first page of units is displayed. The current page and total number of pages display here Disabled Buttons Enabled Buttons Figure 1.
Chapter 1: Product Overview 19 User Groups The user group to which a DSView user belongs determines the actions the user may perform during a DSView software session. A DSView user may be assigned to any of the following five built-in user groups when they are added to the DSView system: • DSView Administrators • Appliance Administrators • Auditors • User Administrators • Users NOTE: Users may also be added to user-defined user groups. Table 1.
20 DSView Installer/User Guide Table 1.
Chapter 1: Product Overview 21 User Preemption Levels The preemption level of a DSView user determines whether or not the they can interrupt or disconnect another DSView user’s Serial or Video (KVM) Session with a target device. DSView Administrators and User Administrators may specify the preemption level for DSView user accounts or user-defined user groups when an account or group is created.
22 DSView Installer/User Guide The default preemption levels for built-in user groups within the DSView software are listed in Table 1.8. Table 1.8: Built-In User Group Preemption Levels User Group Preemption Level DSView Administrators 3 Appliance Administrators 3 User Administrators 2 Auditors 1 Users 1 A user-defined user group may be assigned a preemption level of 1-4. • Effective user preemption level - The largest value between the user and group preemption level.
Chapter 1: Product Overview 23 By default, a self-signed certificate is created for a DSView Server when the DSView Server is installed that uniquely identifies the DSView Server. The DSView Server certificate may be replaced with a certificate from a Certificate Authority (CA) using the Update DSView Server Certificate Wizard. DSView Client certificates DSView Client certificates are used for authentication of DSView Client users during log in. This is an optional feature that may be enabled in DSView.
24 DSView Installer/User Guide Using the DSView Software with a Firewall In a typical network configuration, the DSView Client is located outside of the firewall and the DSView Server and managed appliances reside inside the firewall. In this case, the firewall must be configured to allow two TCP/IP ports inside the firewall. The first TCP port (Default=443) is used for the HTTPS web browser connection between the DSView Client and the DSView Server.
Chapter 1: Product Overview 25 Using the DSView Software with a Virtual Private Network (VPN) A VPN is a secure private network that uses public infrastructure and typically includes several wide area network (WAN) components which may impact performance of the VPN. In a typical VPN setup, two sites are connected in a VPN network using WANs and a router. This setup provides a secure network between the two sites, but processing is slow.
26 DSView Installer/User Guide Using the DSView Software with a NAT Device NAT devices enable a company to use more internal IP addresses than they have assigned to managed appliances. The IP addresses are not exposed outside of the NAT device. NAT devices are typically used with a DSL broadband router. A DSView Client is connected to the NAT device, as shown in Figure 1.11, which then connects to the corporate network using a VPN.
27 CHAPTER 2 Installation Installing the DSView 3.0 Management Software The DSView software is installed on a computer that will serve as the host and is fully integrated with the Avocent patented OSCAR graphical user interface, allowing you to manage your DSR switches and other data center devices both over LAN connections and from the local analog station. When the software is installed, the DSView database and a Hub DSView Server are also installed on the dedicated server.
28 DSView Installer/User Guide Before Installing the DSView software You must perform the following before installing the DSView software: • Install the hardware - Install the managed appliance (DSR switch, CPS serial over IP network appliance, EVR1500 environmental monitor and control appliance and generic appliance) hardware. • Set up each server - Access mouse settings on each server connected to the DSR switch or CPS appliance and set mouse acceleration to Slow or None.
Chapter 2: Installation 29 Figure 2.1: DSView Software Screen b. Click Install DSView Software. -orIf autorun is not enabled, type \DSView\win32\setup.exe, where is the letter of your CD-ROM drive. c. An install preparation dialog box displays and the installation program will verify that the server meets the minimum requirements for installing the DSView software. -orTo install from a downloaded file: 3. a.
30 DSView Installer/User Guide Figure 2.2: Check for an UPDATED version Window NOTE: If the DSView software is already installed on the dedicated server, a message box will display. Click OK to dismiss the message box. Click Next in the Check for UPDATED Version window to reinstall the software, or click Cancel to cancel the reinstall. Click Check for UPDATES and then click Next to check the Avocent web site for the most recent DSView software install package. Continue to step 4.
Chapter 2: Installation 5. The Introduction window will appear. Figure 2.3: Introduction Window Click Next. 6. The License Agreement window will appear. Figure 2.
32 DSView Installer/User Guide a. Click I accept the terms of the License Agreement and then click Next. Continue to step 7. -orClick I do NOT accept the terms of the License Agreement. A License Agreement Warning message box will appear. If you click Quit, the installation will exit without installing the DSView software. If you click Resume, you will be returned to the License Agreement window. 7.
Chapter 2: Installation Figure 2.6: Define TD Session Viewer Proxy TCP Port Window 9. a. Type the port you want to use in the TCP port # field. b. Click Next. The Choose Destination Location window will appear. Figure 2.
34 DSView Installer/User Guide a. Click Choose and use the Browse for Folder dialog box to select a directory in which to install the DSView software. -orIf you wish, click Restore Default Folder to restore the install directory to the default (C:\Program Files\Avocent DSView 3.0). b. Click Install when you are finished. The Installing... window will appear and displays the progress of the installation. The software will be installed in the specified folder, a Start - Programs - DSView 3.
Chapter 2: Installation 35 Figure 2.9: Installation Complete Window Click Done to begin configuration of the DSView software. NOTE: A Security Alert dialog box will appear containing certificate information and a warning that the generator of the certificate is not trusted. This occurs because the DSView Server certificate created when the DSView Server is installed is a self-signed certificate.
36 DSView Installer/User Guide Configuring the DSView Software Once the DSView software has been installed, it must be configured using a web browser. During the installation process, you are given the choice of launching the web browser or quitting the installation and configuring the DSView software at a later time by launching the DSView software. The DSView software includes the DSView Server Configuration Wizard for easy, stepby-step configuration.
Chapter 2: Installation 2. 37 The Select DSView Server Role window displays. Figure 2.10: DSView Server Configuration Wizard - Select DSView Server Role Window a. Click Hub to assign the dedicated server as the Hub DSView Server. Continue to step 3. -orClick Spoke to assign the dedicated server as a Spoke DSView Server. Go to step 9. b. Click Next. NOTE: See Specifying and Managing Spoke Authentication Servers on page 103 for detailed information on Spoke DSView Servers.
38 DSView Installer/User Guide 3. The Enter License window displays. Figure 2.11: DSView Server Configuration Wizard - Type in License Window a. Type the Avocent-provided license key for the Hub DSView Server. NOTE: If the entered license is already in use on another dedicated server, you will receive a license violation when you log in and must configure the server as a Spoke DSView Server. NOTE: DSView software license keys prior to version 3.0 are not valid. b. Click Next.
Chapter 2: Installation 4. 39 The Type in Initial Administrator Information window displays. Figure 2.12: DSView Server Configuration Wizard - Type in Initial Administrator Information Window 5. Type a username, a password and confirm the password of the DSView user which you wish to give DSView Administrator privileges. NOTE: Usernames may be up to 64 case-sensitive characters long. The @ symbol may not be used. Passwords may be 3-64 characters long. Click Next. 6.
40 DSView Installer/User Guide 7. The Completed Successful window will appear when configuration is completed. Click Finish. 8. The User Login window will appear within the DSView 3.0 Explorer. Figure 2.13: User Login Window You have successfully configured the DSView software and may now log in using the username and password specified during configuration.
Chapter 2: Installation 9. 41 The Type in Hub Server Address and Port window will appear. Figure 2.14: DSView Server Configuration Wizard - Type in Hub Server Address and Port Window a. Type the address of the Hub DSView Server using standard dot notation (xx.xx.xx.xx) or type the DNS name in the Address field. b. Click Next.
42 DSView Installer/User Guide 10. The Accept Hub DSView Server Certificate window will appear. Figure 2.15: DSView Server Configuration Wizard - Accept DSView Server Certificate Window a. Click Next to accept the certificate. 11. The Type in Hub Administrator Credentials window will appear.
Chapter 2: Installation 43 Figure 2.16: DSView Server Configuration Wizard - Type in Hub Administrator Credentials Window a. Type a valid username and password for a DSView user with DSView Administrator privileges on the Hub DSView Server. b. Click Next. 12. The Registering Spoke Server window will appear with the message Request In Progress Please Wait.
44 DSView Installer/User Guide See DSR Remote Operations Software on page 433 for detailed information on using the DSR Remote Operations software.
Chapter 2: Installation 45 Figure 2.17: DSView Software Screen 3. Click Install DSR Remote Operations. -orIf autorun is not enabled, type \DSR Remote Operations\win32\setup.exe, where is the letter of your CD-ROM drive. 4. An install preparation dialog box displays and the installation program will verify that the client computer meets the minimum requirements for installing the DSR Remote Operations Software. 5. The Introduction window will appear.
46 DSView Installer/User Guide Figure 2.18: DSR Remote Operations - Introduction Window Click Next. 6. The License Agreement window will appear. Figure 2.
Chapter 2: Installation a. 47 Click I accept the terms of the License Agreement and then click Next. Continue to step 7. -orClick I do NOT accept the terms of the License Agreement. A License Agreement Warning message box will appear. If you click Quit, the installation will exit without installing the DSR Remote Operations software. If you click Resume, you will be returned to the License Agreement window. 7. The Choose Destination Location window will appear. Figure 2.
48 DSView Installer/User Guide NOTE: If a previous version of the DSR Remote Operations software already exists on the client computer, message boxes may appear asking if you want to overwrite existing files. Click Yes to All. 9. When the software has finished installing, the DSR Remote Operations Installation window will appear. Figure 2.21: DSR Remote Operations - DSR Remote Operations Installation Window a.
Chapter 2: Installation 49 internal CA or Public Key Infrastructure (PKI). See Using Certificates with the DSView Software on page 22 for more information.
50 DSView Installer/User Guide Figure 2.22: User Login Window 3. Type a valid username and password in the fields. NOTE: Depending on the settings specified by the Administrator, you may be required to change your password before being allowed to complete the log in process. See Adding DSView Users on page 229 for more information. 4. Click Login. NOTE: The window that appears may vary, depending on the rights assigned to the DSView user that is logging in.
Chapter 2: Installation 51 Figure 2.23: Color Scheme Window 4. Click a color scheme to use. 5. Click Save. The color scheme will be applied to the DSView 3.0 Explorer window. Changing Your Password NOTE: A DSView user may not change their password if the Administrator has not set permissions to allow the DSView user to do so. See Adding DSView Users on page 229 for more information. If you are logged into a DSView software session, you may change your password at any time.
52 DSView Installer/User Guide Figure 2.24: Change Password Window 4. Type your current password. 5. Type and confirm the new password. 6. Click Save. NOTE: By default, passwords must contain at least three characters and never expire. A DSView Administrator may specify a different minimum character length and an expiration. See Modifying authentication services on page 87 for more information.
Chapter 2: Installation 53 Uninstalling the DSView Software To uninstall the DSView software: 1. Select Start - Settings - Control Panel. The Control Panel will appear. 2. From the Control Panel, click Add/Remove Programs. The Add/Remove Programs dialog box will appear. 3. Select Avocent DSView 3.0 and then click Change/Remove. The Uninstall Avocent DSView window will appear. Figure 2.25: Uninstall Avocent DSView Window 4. Click Uninstall.
54 DSView Installer/User Guide
55 CHAPTER 3 DSView Server About the DSView Server The DSView Server contains the DSView software that enables DSView users to securely access, manage, monitor and control remote target devices through DSR switches and CPS serial over IP appliances. The DSView Server provides a centralized database repository for storing configuration, DSView user, unit and system information and also provides services for authentication, access control, auditing, monitoring and license management.
56 DSView Installer/User Guide Setting up a DSView Server The DSView Server may be installed and configured on multiple computers to provide redundancy and allows DSView functionality to be distributed across multiple sites. For maximum security, a backup computer may be added as a Spoke DSView Server. When the DSView software is installed on a computer, the DSView Administrator determines the role of the DSView Server.
Chapter 3: DSView Server • 57 Trap Destinations - Displays the DSView Server Trap Destinations window, which enables you to specify up to four trap destinations. The DSView Server polls DSR switches and CPS appliances to determine if they are responding. If a DSR switch or CPS appliance does not respond, the DSView Server sends an SNMP Loss Of Communication (LCM) trap to the external SNMP manager.
58 DSView Installer/User Guide Figure 3.1: DSView Server Identification Properties Window To modify DSView Server network properties: NOTE: When modifying the HTTPS port, ensure that the port selected is available on the DSView Server computer. NOTE: If DSView Clients are located on an external connection, the HTTPS port must be open on your firewall. 1. From the side navigation bar, click Network. The DSView Server Network Properties window will appear.
Chapter 3: DSView Server 59 Figure 3.2: DSView Server Network Properties Window 2. Type a new DSView Server port number. NOTE: If the default value (443) is modified, the port number in the URL must be specified when accessing the DSView software. For example, if the IP address of the Hub DSView Server is 10.0.0.1 and the port number is changed to 444, the following string must be typed in the Address field of the web browser to access the DSView management 3.0 software: https://10.0.0.1:444/dsview 3.
60 DSView Installer/User Guide To create a CSR: NOTE: Certificates may only be viewed by DSView Administrators. See Using Certificates with the DSView Software on page 22 for information on certificates. 1. From the side navigation bar, click Certificate. The DSView Server Certificate Properties window will appear. Figure 3.3: DSView Server Certificate Properties Window 2. Click Get CSR. A File Download dialog box will appear. 3. Click Open.
Chapter 3: DSView Server 61 To update a certificate on the DSView Server: NOTE: Certificates may only be viewed by DSView Administrators. 1. From the side navigation bar, click Certificate. The DSView Server Certificate Properties window will appear. 2. Click Update. The Welcome page of the Update DSView Server Certificate Wizard will appear. Click Next. 3. The Select Operation to Perform window will appear. Figure 3.4: Update DSView Server Certificate Wizard - Select Option to Perform Window 4.
62 DSView Installer/User Guide 5. The Type in Certificate Information window will appear. Figure 3.5: Update DSView Server Certificate Wizard - Type in Certificate Information Window a. Type the name of the computer that will serve as the DSView Server on your intranet in the Common Name filed. -orIf the DSView Server is outside the intranet, type the server’s full domain name in dot notation format (xx.xx.xx.xx). b. Type the name of the country or organization. c.
Chapter 3: DSView Server 6. 63 The Select Certificate to Import window will appear. Figure 3.6: Update DSView Server Certificate Wizard - Select Certificate to Import Window a. Type the full directory and file name for the SSL certificate file you wish to import to the DSView Server. -orClick the Browse button and specify the SSL certificate file. NOTE: The name of the SSL certificate file must be entered in case-sensitive text if your operating system supports case-sensitive filenames.
64 DSView Installer/User Guide Specifying a DSView software proxy server 1. From the side navigation bar, click Proxy Server. The DSView Server Proxy Properties window will appear. Figure 3.7: DSView Server Proxy Properties Window a. Type a new port number to use for DSView Client communication with the Avocent proxy to the logged in DSView server. NOTE: If DSView Clients are located on an external connection, the specified TCP/IP proxy port must be opened on you firewall. b.
Chapter 3: DSView Server • 2. 65 Click Use the proxy server only for clients connecting with the following address to enable only DSView Clients with IP addresses entered in the Address List to communicate with DSR switches and CPS appliances using the DSView proxy server. All other clients communicate directly with DSR switches and CPS appliances. Click Save. A confirmation dialog box will appear. NOTE:Changing the Proxy Port or Proxy Invocation setting will disconnect active DSView Client sessions.
66 DSView Installer/User Guide Specifying DSView Client session information To specify DSView Client session information: 1. From the side navigation bar, click DSView Client Sessions. The DSView Server Client Session Properties window will appear. Figure 3.9: DSView Server Client Session Properties Window a. Use the arrows to specify a time-out value (from 5-60 minutes) for inactivity of a DSView user Client session. The default is 15 minutes.
Chapter 3: DSView Server 67 NOTE: Web browser settings may need to be modified to allow DSView users to automatically login using certificates. See your web browser documentation for more information. -orDo not select Enable certificate authentication. The DSView user must explicitly log in unless Enable integrated windows authentication is selected. c.
68 DSView Installer/User Guide Specifying email properties To specify email properties: 1. From the side navigation bar, click Email. The DSView Server Email Server Properties window will appear. Figure 3.10: DSView Server Email Server Properties Window 2. Type a new address for the SMTP server that sends email notifications as a domain name or an IP address in standard dot notation (xx.xx.xx.xx). 3.
Chapter 3: DSView Server 69 Using unit status polling To use unit status polling: 1. From the side navigation bar, click Unit Status Polling. The DSView Server Unit Status Polling Properties window will appear. Figure 3.11: DSView Server Unit Status Polling Properties Window 2. Select Enable unit status polling. 3. Type the number of seconds to wait between pollings (from 30- 999 seconds). The default is 900 seconds (15 minutes). NOTE: Change this number to a smaller value for greater accuracy. 4.
70 DSView Installer/User Guide Manually Backing up and Restoring Hub DSView Servers If your DSView software is installed on a Windows based operating system, you may manually create a backup of your Hub DSView Server. You may create the backup using one of the following methods: • From a command line in an MS-DOS window • Using the Backup and Restore Utility delivered with the DSView software. The backup is saved as a .zip file containing the files needed to restore the DSView software.
Chapter 3: DSView Server 71 NOTE: Type DSViewBackupRestore -h or DSViewBackupRestore -help to display help information. Examples Entering the following in a command prompt window will create a backup named db.zip with a password of test: DSViewBackupRestore.exe -backup -archive "db.zip" -password test Entering the following in a command prompt window will restore a backup named db.zip with a password of test: DSViewBackupRestore.exe -restore -archive "db.
72 DSView Installer/User Guide To manually restore a Hub DSView Server using the Backup and Restore Utility: 1. Select Start - Programs - Avocent DSView 3.0 - Backup and Restore Utility. The DSView 3.0 Backup/Restore Utility dialog box will appear. 2. From the DSView 3.0 Backup/Restore Utility dialog box, Click Restore the database from a file. 3. If the backup file is password-protect, click Enabled and type its password in the Password field. 4.
Chapter 3: DSView Server 73 The User Authentication Services window lists all of the authentication services that are configured for the DSView user. The User Authentication Services window may be customized to also show the properties specified within the authentication services by clicking the Customize button. See Using the Customize Link in DSView Software Windows on page 15 for more information on customizing windows.
74 DSView Installer/User Guide Adding an external authentication service NOTE: Only User Administrators and DSView Administrators may add authentication services. You may add one or more of the following external authentication services using the DSView software: • Active Directory • LDAP • Windows NT To add an Active Directory external authentication service: 1. From the User Authentication Services window, click Add. The Welcome page of the Add Authentication Service Wizard will appear.
Chapter 3: DSView Server 3. 75 The Specify Active Directory Connection Settings window will appear. Figure 3.15: Add Authentication Service Wizard - Specify Active Directory Connection Settings Window a. Type the Active Directory domain name for the domain you wish to add in the Add Domain Name field. b. Specify a Secure Socket Layer (SSL) Encryption mode: • Click Do Not Use SSL if you wish for authentication to be performed using unencrypted clear text instead of SSL encryption.
76 DSView Installer/User Guide If you selected Use SSL in Certificate-based Trust Mode, continue to step 44. If you selected Do Not Use SSL or Use SSL in Trust All Mode, go to step 6. 4. The Accept Certificate window will appear and list all servers that belong to the domain. Figure 3.16: Add Authentication Service Wizard - Accept Certificate Window 5. Click Next to accept the certificate.
Chapter 3: DSView Server 6. 77 The Select Browsing Method window will appear. Figure 3.17: Add Authentication Service Wizard - Select Browsing Method Window Click Browse Anonymously to browse users on the external Active Directory authentication server. -orClick Browse with User Credentials to browse users on the external Active Directory authentication based on credentials configured on the server. If this option is selected, do the following: a.
78 DSView Installer/User Guide 8. Click Finish. The User Authentication Services window will appear with the new service listed. To add a Windows NT external authentication service: 1. From the User Authentication Services window, click Add. The Welcome page of the Add Authentication Service Wizard will appear. Click Next. 2. The Provide Authentication Service Name and Type window will appear. Figure 3.18: Add Authentication Service Wizard - Provide Authentication Service Name and Type Window a.
Chapter 3: DSView Server 3. The Specify Windows NT Connection Settings window will appear. Figure 3.19: Add Authentication Service Wizard - Specify Windows NT Connection Settings Window a. Type the Windows NT domain name you wish to add in the Domain Name field. b. Click Next.
80 DSView Installer/User Guide 4. The Select Browsing Method window will appear. Figure 3.20: Add Authentication Service Wizard - Select Browsing Method Window Click Browse Anonymously to browse users on the external Windows NT authentication server. -orClick Browse with User Credentials to browse users on the external Windows NT authentication based on credentials configured on the server. If this option is selected, do the following: a.
Chapter 3: DSView Server 6. 81 Click Finish. The User Authentication Services window will appear with the new service listed. To add an LDAP external authentication service: 1. From the User Authentication Services window, click Add. The Welcome page of the Add Authentication Service Wizard will appear. Click Next. 2. The Provide Authentication Service Name and Type window will appear. Figure 3.21: Add Authentication Service Wizard - Provide Authentication Service Name and Type Window a.
82 DSView Installer/User Guide 3. The Specify LDAP Connection Settings window will appear. Figure 3.22: Add Authentication Service Wizard - Specify LDAP Connection Settings Window a. Type the address of the LDAP host, in dot notation format (xx.xx.xx.xx) or DNS host name in the Host Address field. b. Type the number of the port you with to use for connecting to the LDAP host in the Port Number field. c.
Chapter 3: DSView Server d. Click Enable Chasing of Referrals if you wish to allow the LDAP server to refer DSView Clients to additional directory servers. e. Click Next. If you selected Use SSL in Certificate-based Trust Mode, continue to step 44. If you selected Do Not Use SSL or Use SSL in Trust All Mode, go to step 8. 4. The Accept Certificate window will appear and list all servers that belong to the domain. Figure 3.23: Add Authentication Service Wizard - Accept Certificate Window 5.
84 DSView Installer/User Guide 6. The Specify LDAP User Schema window will appear. Figure 3.24: Add Authentication Service Wizard - Specify LDAP User Schema Window a. Type the Base distinguished name (DN) from which to begin searches. This is a required field unless the Directory Service has been configured to allow anonymous search. NOTE: Each Search DN value must be separated by a comma. b. Type the key attribute. The default value is common name (cn). c. Type the object class.
Chapter 3: DSView Server 7. The LDAP Group Schema window will appear. Figure 3.25: Add Authentication Service Wizard - LDAP Group Schema Window a. Type the Base distinguished name (DN) from which to begin searches. This is a required field unless the Directory Service has been configured to allow anonymous search. NOTE: Each Search DN value must be separated by a comma. b. Type the object class. The default value is group. c. Type the member attribute. The default value is member. d. Click Next.
86 DSView Installer/User Guide 8. The Select Browsing Method window will appear. Figure 3.26: Add Authentication Service Wizard - Select Browsing Method Window Click Browse Anonymously to browse users on the external LDAP authentication server. -orClick Browse with User Credentials to browse users on the external LDAP authentication based on credentials configured on the server. If this option is selected, do the following: a.
Chapter 3: DSView Server 87 Modifying authentication services NOTE: Only User Administrators and DSView Administrators may modify authentication services. Modifying the DSView Internal authentication service The following options may be modified for the DSView Internal authentication service: • Account Policies - Specifies password criteria and lockout policies • Custom Field Labels - Up to six custom field labels may be assigned for DSView user accounts that use Internal Authentication. 1.
88 DSView Installer/User Guide 3. 4. Specify the password policies for the authentication service: a. Type a number (from 1-64) in the Minimum Password Length field, or select it using the spinner control. b. Check the Passwords Expire checkbox if you wish to require a DSView user to change their password after a certain amount of time. Specify the time by typing a number (from 1-365) in the Maximum Expiration (days) field, or select it using the spinner control. c.
Chapter 3: DSView Server 89 Customize Link in DSView Software Windows on page 15 for information on customizing windows. 1. From the User Authentication Service window, click DSView Internal. The side navigation bar will change to include DSView Internal at the top and, below the name, information you may define. 2. From the side navigation bar, click Custom Field Labels. The Authentication Service User Account Custom Field Labels - DSView Internal window will appear. Figure 3.
90 DSView Installer/User Guide To modify connections for Windows NT external authentication services: 1. From User Authentication Services window, click the name of the Windows NT service. The side navigation bar will change to include the name of the Windows NT service at the top and, below the name, the information you may define. 2. From the side navigation bar, click Connection. The Authentication Service Connection Settings - NT window will appear. Figure 3.
Chapter 3: DSView Server 91 To modify user browsing settings for Windows NT external authentication services: 1. From the User Authentication Services window, click the name of the Windows NT service. The side navigation bar will change to include the name of the Windows NT service at the top and, below the name, the information you may define. 2. From the side navigation bar, click User Browsing. The Authentication Service User Browsing - NT window will appear. Figure 3.
92 DSView Installer/User Guide Modifying Active Directory external authentication services The following options may be modified for each Active Directory external authentication service that has been added to the DSView software: • Connection - Specifies the Active Directory domain and encryption method that you wish to use for authentication. You may also choose to use certificates during authentication.
Chapter 3: DSView Server 5. 93 Specify a Secure Socket Layer (SSL) Encryption mode: • Click Do Not Use SSL if you wish for authentication to be performed using unencrypted clear text instead of SSL encryption. This method is the least secure. • Click Use SSL in Trust All Mode to use SSL encryption for data transmission. All server certificates will be trusted and automatically accepted by the DSView software for transmitting data. This SSL method provides medium security.
94 DSView Installer/User Guide 8. Click the checkbox to the left of the server IP addresses for which you want to register certificates. -orClick the checkbox to the left of Name at the top of the list to select all server IP addresses listed in the window that you wish to register. 9. Click Register to register the certificates. The Accept SSL Certificate window will appear. Figure 3.33: Accept SSL Certificate Window 10.
Chapter 3: DSView Server 13. A confirmation message box will appear. Click OK to unregister the server. -orClick Cancel to cancel the action. 14. Click Close. The User Authentication Services window will appear. To modify user browsing settings for Active Directory external authentication services: 15. From the User Authentication Services window, click the name of the Active Directory service.
96 DSView Installer/User Guide 17. Click Browse Anonymously to browse users on the external Active Directory authentication server. -orClick Browse with User Credentials to browse users on the external Active Directory authentication based on credentials configured on the server. If this option is selected, do the following: a. Type the username for an Active Directory account that has browse rights in the User Name field. b.
Chapter 3: DSView Server 2. 97 From the side navigation bar, click Connection. The Authentication Service Connection Settings - LDAP window will appear. Figure 3.35: Authentication Service Connection Settings - LDAP Window 3. Type a name in the Service Name field to change the name of the service that appears in the Name column of the User Authentication Services window. 4. Type the address of the LDAP host, in dot notation format (xx.xx.xx.xx) in the Host Address field. 5.
98 DSView Installer/User Guide • 7. Click Use SSL in Certificate-based Trust Mode to use SSL encryption for data transmission. The DSView software will approve the server and then the certificate before transmitting data. This SSL method provides maximum security and automatically sets the Port Number field to a default port number of 636. Click Save to save your changes. If you selected Use SSL in Certificate-based Trust Mode, Certificates will appear in the side navigation bar. Continue to step 8.
Chapter 3: DSView Server 99 10. Click Register to register the certificates. The Accept SSL Certificate window will appear. Figure 3.37: Accept SSL Certificate Window 11. Click Save to store the certificate values to the DSView software database on the host. -orClick Close if you do not wish to save the certificate values. The Certificate Management window will appear if this is the only certificate you selected.
100 DSView Installer/User Guide To modify user schema settings for LDAP external authentication services: 1. From the User Authentication Services window, click the name of the LDAP service. The side navigation bar will change to include the name of the LDAP service at the top and, below the name, the information you may define. 2. From the side navigation bar, click Schema. Users is automatically selected and the Authentication Service User Schema - LDAP window will appear. Figure 3.
Chapter 3: DSView Server 101 To modify group schema settings for LDAP external authentication services: 1. From the User Authentication Services window, click the name of the LDAP service. The side navigation bar will change to include the name of the LDAP service at the top and, below the name, the information you may define. 2. From the side navigation bar, click Schema. 3. From the side navigation bar, click Groups. The Authentication Service Group Schema LDAP window will appear. Figure 3.
102 DSView Installer/User Guide 2. From the side navigation bar, click User Browsing. The Authentication Service User Browsing - LDAP window will appear. Figure 3.40: Authentication Service User Browsing - LDAP Window 3. Click Browse Anonymously to browse users on the external LDAP authentication server. -orClick Browse with User Credentials to browse users on the external LDAP authentication based on credentials configured on the server. If this option is selected, do the following: a.
Chapter 3: DSView Server 103 Removing authentication services NOTE: Only User Administrators and DSView Administrators may remove authentication services. The DSView Internal authentication service is resident in the DSView software and may not be deleted. To remove authentication services: 1. From the User Authentication Services window, click the checkbox to the left of the authentication service(s) you wish to delete.
104 DSView Installer/User Guide NOTE: The DSView software is delivered with one Spoke DSView Server license. The number of available Spoke DSView Servers is dependant on the number of purchased Spoke DSView Server licenses. Additional license may be purchased. Contact your Avocent sales representative for more information. A Spoke DSView Server may be created by: • Specifying a Spoke DSView Server when installing the DSView software. Up to 15 Spoke DSView Servers may be added to the DSView 3.
Chapter 3: DSView Server 105 Figure 3.41: Spoke Servers Window The name of each Spoke DSView Server displays in the Spoke Servers window. To the left of the name, one of the icons in Table 3.1 will appear representing the description in the Status column for each Spoke DSView Server: Table 3.
106 DSView Installer/User Guide The following field is always displayed in the Spoke Servers window: • Name - The name of the DSView Spoke Server. The following fields are displayed in the Spoke Servers window. Their display may be turned off using the Customize link: • Address - Displays the IP address, in standard dot notation (xx.xx.xx.xx) of the Spoke DSView Server. • HTTPS - Displays the HTTPS port used by the Hub DSView Server to communicate with the Spoke DSView Server.
Chapter 3: DSView Server 3. From the side navigation bar, select Tools. The DSView Server Tools window will appear. Figure 3.42: DSView Server Tools Window 4. Click the Register as Spoke Server icon or text. The Welcome page of the Register Spoke Server Wizard will appear. Click Next. 5. The Type in Hub DSView Server Address window will appear.
108 DSView Installer/User Guide Figure 3.43: Register Spoke Server Wizard - Type in Hub DSView Server Address Window a. Type the IP address of the Hub DSView Server in standard dot notation (xx.xx.xx.xx). -orType the domain name of the Hub DSView Server. b. Type the port number for the Hub DSView Server.
Chapter 3: DSView Server 109 The Operation in Progress window will temporarily appear, followed by the Accept Hub DSView Server Certificate window. Figure 3.44: Register Spoke Server Wizard - Accept Hub DSView Server Certificate Window 6. Click Next.
110 DSView Installer/User Guide 7. The Type in Hub DSView Server Administrator Credentials window will appear. Figure 3.45: Type in Hub DSView Server Administrator Credentials Window a. Type the name of a DSView user with DSView Administrator privileges on the Hub DSView Server. b. Type a password for the DSView user. c. Click Next. 8. The Operation In Progress window will appear with the message Request In Progress Please Wait.
Chapter 3: DSView Server 111 To modify the properties of a Spoke DSView Server: 1. Log in to the Spoke DSView Server. 2. From the DSView 3.0 Explorer, select System in the tab bar, DSView Server in the top navigation bar and Spoke Servers in the side navigation bar. The Spoke Servers window will appear. 3. Click on the name of a Spoke DSView Server. The Spoke Server Network Properties window will appear. Figure 3.46: Spoke Server Network Properties Window 4.
112 DSView Installer/User Guide To delete a Spoke DSView Server: 1. From the DSView 3.0 Explorer, select System in the tab bar, DSView Server in the top navigation bar and Spoke Servers in the side navigation bar. The Spoke Servers window will appear. Figure 3.47: Spoke Servers Window 2. Click the checkbox to the left of the Spoke DSView Servers you wish to delete. -orClick the checkbox to the left of Name at the top of the list to select all Spoke DSView Servers listed in the window for deletion. 3.
Chapter 3: DSView Server 113 Managing Licenses License keys permit the operation of the DSView software on the dedicated server, specify the number of clients that may use the DSView software and the number of Spoke DSView Servers allowed on a system Using the Licenses link in the top navigation bar, you may access side navigation bar links that display license information about the DSView software, DSView Clients and Spoke DSView Servers and purchased DSView 3.0 license keys. You may also add DSView 3.
114 DSView Installer/User Guide To display DSView 3.0 license keys: 1. From the DSView 3.0 Explorer, click the System tab. 2. From the top navigation bar, click Licenses. 3. From the side navigation bar, click License Keys. The License Keys window will appear and list each installed license key and a description of the key. NOTE: Client Session Site License will appear in the Description field for any key that has been purchased as a site license.
Chapter 3: DSView Server 115 By default, the following fields display in the Spoke Servers window and may be removed using the Customize link: • Address - The IP address, in standard dot notation (xx.xx.xx.xx) of the Spoke DSView Server. • HTTPS Port - The port used for communication with the Spoke DSView Server by Clients and the Hub DSView Server. NOTE: If DSView Clients are located on an external connection, the HTTPS port must be open on your firewall.
116 DSView Installer/User Guide Modifying Spoke DSView Server network settings You may change the network settings that the Hub DSView Server uses to communicate with the Spoke DSView Server. Changing these settings does not affect the actual configuration for the Spoke DSView Server. You may modify the following network settings: • The name of the computer being used as a Spoke DSView Server. • The network address of the Spoke DSView Server.
Chapter 3: DSView Server 2. 117 Change any of the following network settings: a. Type a new computer name to use as the Spoke DSView Server. b. Type a new address in standard dot notation (xx.xx.xx.xx) for the Spoke DSView Server. c. Type a new port number for the Spoke DSView Server. 3. Click Save to save your changes. 4. Click Close. The Spoke Servers window will appear.
118 DSView Installer/User Guide Figure 3.49: DSView Server Certificate Properties Window NOTE: If the DSView software cannot obtain the certificate information from the Spoke DSView Server, the message “Remote server is not responding. Information displayed may not match remote side” will appear at the bottom of the DSView Server Certificate - Spoke Server window. If the certificate information does not match, continue to step 5. - or If the certificate information matches, go to step 6. 5.
Chapter 3: DSView Server 3. 119 From the Hub Server window, click Certificate. The Hub Server Certificate window will appear including information about the Spoke DSView Server certificate (Actual Certificate) and the certificate registered for this Spoke DSView Server on the Hub DSView Server (Registered Certificate). Figure 3.
120 DSView Installer/User Guide
121 CHAPTER Managing Units 4 About Units In the DSView 3.0 management software, click Units in the tab bar of the DSView 3.0 Explorer to access commands to perform the following: • Add, delete, modify and scan units, which are managed appliances (DSR switches, CPS serial over IP network appliances, EVR1500 environmental monitor and control appliances and generic appliances) and target devices. • Add access rights to units. • Export units or the rights associated with them.
122 DSView Installer/User Guide Click a unit to modify it. Click on an arrow to expand a link. If another arrow’s links has been previously expanded, that arrow’s links will collapse when the links of the arrow you selected expand. Figure 4.1: Target Devices - All Window Using the Unit Views to display and modify units All units in your DSView system for which a DSView user has access rights are located beneath Unit Views in the side navigation bar.
Chapter 4: Managing Units 123 The types of managed appliances that may be added to the DSView software are predefined and will appear beneath Appliances in the side navigation bar only if a unit of that type exists in the DSView system and the DSView user has access to the unit. For example, if no DSR1021 switch, CPS810 appliance or EVR1500 environmental monitor exists on your DSView system, these types will not appear beneath Appliances in the side navigation bar.
124 DSView Installer/User Guide • Custom Field Labels - Click this link to specify information for custom fields. See Managing Units using Custom Fields on page 323 for more information. • Tools - Click this link to access unit tools. See Using Unit Tools on page 347 for more information. You may use one of the windows listed beneath Unit Views in the side navigation bar to add, delete, scan and assign rights to units.
Chapter 4: Managing Units 3. 125 Click on the managed appliance links in the side navigation bar to display the Appliances window you wish to view. NOTE: Managed appliances that you have recently accessed may also be displayed by clicking Recently Accessed beneath Unit Views in the side navigation bar. To display target devices in the Target Devices window: NOTE: Only target devices to which a DSView user has been assigned privileges will display. 1. From the DSView 3.0 Explorer, click the Units tab.
126 DSView Installer/User Guide Showing and hiding units NOTE: Units will also not display if a DSView user has not been assigned privileges to a unit. See Managing DSView Users using User Groups on page 329 for information on specifying DSView user privileges. The Visibility column may be displayed using the Customize link. Change the show/hide state of a unit by clicking on Show or Hide. Hidden items will appear with a transparent icon if Show hidden items is checked in the Customize window. Figure 4.
Chapter 4: Managing Units 127 To hide a unit: 1. Click Customize in a Unit Views window. The Units View Customization window will appear. 2. Click Visibility in the Available Fields column and then click Add. Visibility will be moved to the Fields to Show column. 3. Click Show hidden items if you wish to display hidden units in the Unit Views window with a transparent icon. 4. Click Save and then click Close. The Unit Views window will appear containing the Visibility column.
128 DSView Installer/User Guide The following status IDs may display for target devices only: • No Power - The target device is powered down. • KVM Blocked - The connection path to the target device is blocked because a cascade switch is already in use. • Partial Power - The DSView software cannot determine the power state of the target device, or the DSView software received a mixed power state from the target device.
Chapter 4: Managing Units 129 Views window. If a target device has a connection to both a CPS appliance and a DSR switch, a KVM Session link will appear. Table 4.2 lists the types of DSView sessions that a user will initiate when a link is clicked and the precedence of the action. Table 4.
130 DSView Installer/User Guide • Primary Contact Phone - Displays the phone number of the primary contact. See Specifying phone contact information for DSView users on page 236 for information on assigning a primary contact phone number. • Secondary Contact - Displays the name of the person to contact for a unit if the primary contact is unavailable. See Specifying phone contact information for DSView users on page 236 for information on assigning a secondary contact.
Chapter 4: Managing Units 131 An SPC device is automatically added to the DSView software database and associated with the specified serial port on a DSR switch or CPS appliance when you add the DSR switch or CPS appliance. Any target devices plugged into the SPC device outlets are also added, based on the options selected on the Select Target Devices Options window of the Add Unit wizard.
132 DSView Installer/User Guide Figure 4.5: Add Unit Wizard - Select Add Unit Procedure Window 3. a. Click Add a single appliance. b. Click Next. The Select Appliance Type window will appear.
Chapter 4: Managing Units 133 Figure 4.6: Add Unit Wizard - Select Appliance Type Window 4. a. Select a DSR switch or CPS appliance from the product list. b. Click Next. A Select Address Configuration of Appliance window will appear including the name of the DSR switch or CPS appliance.
134 DSView Installer/User Guide Figure 4.7: Add Unit Wizard - Select Address Configuration of Appliance Window Click No, the does not have an address if the DSR switch or CPS appliance does not have an existing address. Continue to step 5. -orClick Yes, the does have an address and either type the address or the fully qualified domain name for the DSR switch or CPS appliance. Go to step 6.
Chapter 4: Managing Units 5. 135 The Configure Appliance Network Settings window will appear. Figure 4.8: Add Unit Wizard - Configure Appliance Network Settings Window a. Type the IP address and subnet mask, in standard dot notation (xx.xx.xx.xx), for the DSR switch or CPS appliance. b. Optionally, type a gateway in standard dot notation (xx.xx.xx.xx). c. Click Next.
136 DSView Installer/User Guide 6. The Select Options window will appear. Figure 4.9: Add Unit Wizard - Select Options Window a. Click Enable Secure Mode if you wish for the DSR switch or CPS appliance to only be accessible by this DSView system. b. Click Prevent Target Devices that contain default names from being added if you wish to prevent the adding of any target devices whose port names have not been modified from the factory defaults of the DSR switch or CPS appliance. c.
Chapter 4: Managing Units 7. 137 If one or more cascade switches are connected to the DSR switch or CPS appliance, the Configure Cascade Switches window will appear. Figure 4.10: Add Unit Wizard - Configure Cascade Switches Window a. Select the type of cascade switch for each row from the drop-down menu in the Cascade Switch Type column. b. If you wish, type a name for each row in the Name column. c.
138 DSView Installer/User Guide To add a DSR switch or CPS appliance from a range of IP addresses: 1. Click Add in a Unit Views window. The Welcome page of the Add Unit Wizard will appear. Click Next. 2. The Select Add Unit Procedure window will appear. Figure 4.11: Add Unit Wizard - Select Add Unit Procedure Window a. Click Discover appliances on the network from an IP address range. b. Click Next.
Chapter 4: Managing Units 3. 139 The Type in Discover IP Address Range window will appear. Figure 4.12: Add Unit Wizard - Type in Discover IP Address Range Window 4. a. Type an IP address, in standard dot notation (xx.xx.xx.xx) from which to begin the search. b. Type an IP address, in standard dot notation (xx.xx.xx.xx) at which to end the search. c. Click Next. The DSView software will search for DSR switches and CPS appliances within the IP address ranges.
140 DSView Installer/User Guide Figure 4.13: Add Unit Wizard - Select Appliances to Add Window 5. Specify the DSR switches and CPS appliances that you wish add: a. Select a DSR switch or CPS appliance in the Appliances found list. Multiple DSR switches and CPS appliances may be selected by pressing Ctrl while clicking on the DSR switch and CPS appliance names. b. Click Add. The DSR switches and CPS appliances will be moved to the Appliances to Add list.
Chapter 4: Managing Units 6. 141 The Select Options window will appear. Figure 4.14: Add Unit Wizard - Select Options Window a. Click Enable Secure Mode if you wish for the DSR switch or CPS appliance to only be accessible by this DSView system. a. Click Prevent Target Devices that contain default names from being added if you wish to prevent the adding of any target devices whose port names have not been modified from the factory defaults of the DSR switches and CPS appliances. b.
142 DSView Installer/User Guide To add a single EVR1500 environmental monitor or generic appliance: 1. Click Add in a Unit Views window. The Welcome page of the Add Unit Wizard will appear. Click Next. 2. The Select Add Unit Procedure window will appear. Figure 4.15: Add Unit Wizard - Select Add Unit Procedure Window a. Click Add a single appliance. b. Click Next.
Chapter 4: Managing Units 3. The Select Appliance Type window will appear. Figure 4.16: Add Unit Wizard - Select Appliance Type Window 4. a. Select EVR1500 or Generic from the product list. b. Click Next. A Configure Generic Appliance Settings window will appear including the name of the EVR1500 environmental monitor or generic appliance.
144 DSView Installer/User Guide Figure 4.17: Add Unit Wizard - Configure Generic Appliance Settings Window a. Type the name of the EVR1500 environmental monitor or generic appliance. b. (optional) Type either the address or the fully qualified domain name of the EVR1500 environmental monitor or generic appliance. -and(optional) Type the Telnet port for the EVR1500 environmental monitor or generic appliance. c.
Chapter 4: Managing Units To add a target device: 1. Click Add in a Unit Views window. The Welcome page of the Add Unit Wizard will appear. Click Next. 2. The Select Add Unit Procedure window will appear. Figure 4.18: Select Add Unit Procedure Window a. Click Add a single target device. b. Click Next.
146 DSView Installer/User Guide 3. The Type in Device Settings window will appear. Figure 4.19: Type in Device Settings Window a. Type the name of the target device. b. (optional) Type either the address or the fully qualified domain name of the target device. -and(optional) Type the Telnet port for the target device. c. (optional) Type the web browser URL for the target device. d. Click Next. 4. The Completed Successful window will appear. 5. Click Finish.
Chapter 4: Managing Units 147 Managing Units Clicking on a unit in one of the windows beneath Unit Views in the side navigation bar allows you to modify items related to the unit.
148 DSView Installer/User Guide See Using DSR Switch and CPS Appliance Tools on page 356 for information. NOTE: The available tasks depend on the type of managed appliance and the DSView user’s rights on the managed appliance. • EVR1500 environmental monitor or generic appliance - The name and type of EVR1500 environmental monitor or generic appliance and links for establishing a connection to the EVR1500 environmental monitor or generic appliance.
Chapter 4: Managing Units 149 Figure 4.21: Unit Overview Window (DSR Switches and CPS Appliances) To modify target device overview information: 1. From the side navigation bar, click Overview. The Unit Overview window will appear. 2. Type a name for the target device. 3. Type a new type for the target device. 4. Choose a new icon for the target device using the arrows. 5. Click Save. 6. Click Close. A Unit Views window will appear including the new name, type and/or icon for the target device.
150 DSView Installer/User Guide • Telnet Session - A Telnet/SSH applet window will appear. • Serial Session - A Telnet/SSH applet window will appear. To change the power state of a target device: NOTE: To change the power state, a DSView user must have power control privileges and the target must be connected to and powered by an SPC device outlet. See Modifying unit access rights on page 161 and Managing SPC device port settings on page 180 for more information. 1.
Chapter 4: Managing Units 151 Figure 4.
152 DSView Installer/User Guide You may modify the following identity properties: • The part number • The serial number • The model number • The asset tag number assigned by your organization NOTE: Identity properties are visual representations only. Defining incorrect information may cause confusion. For example, mistyping a serial number and so on. To modify the identity properties of a unit: 1. From the side navigation bar, click Properties.
Chapter 4: Managing Units 6. Click Save to save your changes. 7. Click Close. The Unit Views window will appear including any modifications. 153 Modifying unit location properties The location properties identify the location of a unit and appear in fields in the Unit Views windows. Assigning location properties may be helpful for quickly identifying where a particular unit is located.
154 DSView Installer/User Guide Figure 4.24: Unit Location Properties Window 3. Type or use the drop-down list to select the site where the unit is located. 4. Type or use the drop-down list to select the department where the unit is located. 5. Type or use the drop-down list to select the location where the unit is located. 6. Click Save to save your changes. 7. Click Close. The Unit Views window will appear including any modifications.
Chapter 4: Managing Units 155 To modify the contact properties of a unit: 1. From the side navigation bar, click Properties. 2. From the side navigation bar, click Contacts. The Unit Contacts window will appear. Figure 4.25: Unit Contacts Window 3. Type the name of the primary contact for the unit. 4. Type the phone number of the primary contact for the unit. 5. Type the name of the secondary contact for the unit. 6. Type the phone number of the secondary contact for the unit. 7.
156 DSView Installer/User Guide To modify the custom fields of a unit: 1. From the side navigation bar, click Properties. 2. From the side navigation bar, click Custom Fields. The Unit Custom Fields window will appear. Figure 4.26: Unit Custom Fields Window 3. Type the information in the fields. You may also leave the fields blank. 4. Click Save to save your changes. 5. Click Close. The Unit Views window will appear including any modifications.
Chapter 4: Managing Units To modify the note properties of a unit: 1. From the side navigation bar, click Properties. 2. From the side navigation bar, click Notes. The Unit Notes window will appear. Figure 4.27: Unit Notes Window 3. Type the description information for the unit name. 4. Type the accounting information for the unit name. 5. Type the comments for the unit name. 6. Click Save to save your changes. 7. Click Close. The Unit Views window will appear including any modifications.
158 DSView Installer/User Guide The additional network properties may be modified for target devices, EVR1500 environmental monitors and generic appliances: • The Telnet port used for communication with the DSView Server • The URL used for web browser connections NOTE: Defining incorrect information may cause network connection errors. To modify the network properties of a target device: 1. From the side navigation bar, click Properties. 2. From the side navigation bar, click Network.
Chapter 4: Managing Units 159 To modify the network properties of a DSR switch or CPS appliance: 1. From the side navigation bar, click Properties. 2. From the side navigation bar, click Network. The Unit Network Properties window will appear. Figure 4.29: Unit Network Properties Window (DSR Switches and CPS Appliances) 3. Type the type the address or the fully qualified domain name for the DSR switch or CPS appliance. 4.
160 DSView Installer/User Guide To modify the network properties of an EVR1500 environmental monitor or generic appliance: 1. From the side navigation bar, click Properties. 2. From the side navigation bar, click Network. The Unit Network Properties window will appear. Figure 4.30: Unit Network Properties Window (Generic Appliances) 3. Type the type the address or the fully qualified domain name for the EVR1500 environmental monitor or generic appliance. 4.
Chapter 4: Managing Units 161 Modifying unit access rights Units are assigned to DSView users and user groups, which determine the actions that may be performed on the units. The Unit Access Rights window enables you to change the group memberships of units.
162 DSView Installer/User Guide Figure 4.32: Unit Access Rights Window (DSR Switches and CPS Appliances) Once you have defined the DSView users and user groups that you wish to have access rights to the unit, you may specify the specific access rights to grant.
Chapter 4: Managing Units 163 -orDo not select any checkboxes and click the Rights button to add or remove users or user groups to all units in the view. For example if there are 100 units in the Target Devices - All window and only 10 are displayed in the view, click Rights in the Target Devices - All window to add users or user groups to all 100 of the target devices. Go to step 3.
164 DSView Installer/User Guide a. Select the column you wish to remove from the List to Update list. Multiple columns may be selected by pressing Ctrl while clicking on the column names. b. Click Remove. The column(s) will be moved to the Available list. 5. Click OK. The Assign Access Rights window will appear including the added DSView users and/or user group or without any removed DSView user and/or user groups.
Chapter 4: Managing Units 165 2. From the side navigation bar, click Access Rights. The Unit Access Rights window will appear. 3. Select a user in the User and User Groups list. 4. Click Reboot Appliance if you wish to allow the DSView user or members of the user group to reboot a DSR switch or CPS appliance. 5. Click Flash Upgrade Appliance if you wish to allow the DSView user or members of the user group to upgrade the appliance firmware of a DSR switch or CPS appliance. 6.
166 DSView Installer/User Guide To modify the network settings of a DSR switch or CPS appliance 1. From the side navigation bar, click Appliance Settings. 2. From beneath Appliance Settings in the side navigation bar, click Network. The Appliance Network Settings window will appear. Figure 4.34: Appliance Network Settings WIndow (DSR Switch) 3. Type a new IP address, in standard dot notation (xx.xx.xx.xx) for the DSR switch or CPS appliance. 4. Type a new subnet, in standard dot notation (xx.xx.
Chapter 4: Managing Units 167 Modifying managed appliance authentication server settings The authentication server settings specify the IP addresses of the DSView Servers used for authentication. You may define the addresses of up to four DSView Servers. To define the IP addresses of authentication servers for a DSR switch or CPS appliance: 1. From the side navigation bar, click Appliance Settings. 2. From beneath Appliance Settings in the side navigation bar, click Authentication Servers.
168 DSView Installer/User Guide Modifying DSR switch or CPS appliance SNMP settings The SNMP appliance settings allow the DSView software to be configured to log enterprise (SNMP) traps sent by DSR switches and CPS appliances. An SNMP trap is a notification sent by a DSR switch or CPS appliance to a host system indicating that an event has occurred in the DSR switch or CPS appliance that may require further attention.
Chapter 4: Managing Units 169 To enable or disable SNMP system settings for a DSR switch or CPS appliance: 1. From the side navigation bar, click Appliance Settings. 2. From beneath Appliance Settings, click SNMP. System is automatically selected in the side navigation bar and the Appliance SNMP System Settings window will appear. Figure 4.36: Appliance SNMP System Settings Window 3. Select Enabled the drop-down menu to specify logging of SNMP traps over UDP port 161. 4.
170 DSView Installer/User Guide To enable or disable SNMP manager settings for a DSR switch or CPS appliance: 1. From the side navigation bar, click Appliance Settings. 2. From beneath Appliance Settings, click SNMP. 3. From beneath SNMP, click Managers. The Appliance SNMP Manager Settings window will appear. Figure 4.37: Appliance SNMP Manager Settings Window 4. Type the IP addresses, in standard dot notation (xx.xx.xx.xx) of up to four SNMP managers. 5. Click Save to save your changes. 6.
Chapter 4: Managing Units 171 To specify SNMP community settings for a DSR switch or CPS appliance: 1. From the side navigation bar, click Appliance Settings. 2. From beneath Appliance Settings, click SNMP. 3. From beneath SNMP, click Community. The Appliance SNMP Community Settings window will appear. Figure 4.38: Appliance SNMP Community Settings Window 4. Type the SNMP community name for reading. 5. Type the SNMP community name for writing. 6. Type the SNMP community name for SNMP traps.
172 DSView Installer/User Guide To specify SNMP destination settings for a DSR switch or CPS appliance: 1. From the side navigation bar, click Appliance Settings. 2. From beneath Appliance Settings, click SNMP. 3. From beneath SNMP, click Destinations. The Appliance SNMP Destination Settings window will appear. Figure 4.39: Appliance SNMP Destination Settings Window 4. Type the IP addresses, in standard dot notation (xx.xx.xx.xx) of up to four SNMP destinations. 5.
Chapter 4: Managing Units 173 To enable or disable SNMP traps for a DSR switch or CPS appliance: NOTE: SNMP traps may also be configured from a system task. See Managing Tasks on page 368 for more information. 1. From the side navigation bar, click Appliance Settings. 2. From beneath Appliance Settings, click SNMP. 3. From beneath SNMP, click Traps. The Appliance SNMP Trap Settings window will appear. Figure 4.40: Appliance SNMP Trap Settings Window 4.
174 DSView Installer/User Guide Displaying DSR switch or CPS appliance version information Clicking on the Versions link below Appliance Settings in the side navigation bar displays the following DSR switch or CPS appliance information: • For DSR switches - Application, boot, OSCAR FPGA and video FPGA versions • For CPS appliances - Bootstrap and application versions To display version information for a DSR switch or CPS appliance: 1. From the side navigation bar, click Appliance Settings. 2.
Chapter 4: Managing Units 175 The following port setting may be viewed and modified for CPS appliances and DSR switches: • SPC - See Managing SPC device port settings on page 180 for information on modifying SPC device port settings. The following port settings may be viewed and modified for all CPS appliances: • Serial • CLI To delete offline DSRIQ modules (DSR switches only): NOTE: An offline adaptors will appear with a red circle and an “X” to the left of its EID.
176 DSView Installer/User Guide To upgrade DSRIQ modules (DSR switches only): NOTE: Offline DSRIQ modules may not be selected for upgrading. 1. From the side navigation bar, click Appliance Settings. 2. From beneath Appliance Settings, click Ports. IQ Adaptors is automatically selected in the side navigation bar and the Appliance IQ Modules window will appear. 3. Click the checkbox to the left of the DSRIQ modules you wish to upgrade.
Chapter 4: Managing Units To view cascade switch port settings (DSR switches only): 1. From the side navigation bar, click Appliance Settings. 2. From beneath Appliance Settings, click Ports. 3. From beneath Ports, click Cascade Switches. The Appliance Cascade Switches window will appear. Figure 4.43: Appliance Cascade Switches Window 4. Click Close when you are finished. The Unit Views window will appear.
178 DSView Installer/User Guide To modify local OSCAR authentication settings (DSR switches): 1. From the side navigation bar, click Appliance Settings. 2. From beneath Appliance Settings, click Ports. 3. From beneath Ports click OSCAR. The Appliance OSCAR Settings window will appear. Figure 4.44: Appliance OSCAR Settings Window 4. Click Disable OSCAR Authentication to prevent the DSR switch from performing internal or external authentication.
Chapter 4: Managing Units 179 To modify modem port settings (DSR switches): 1. From the side navigation bar, click Appliance Settings. 2. From beneath Appliance Settings, click Ports. 3. From beneath Ports, click Modems. The Appliance Modem Settings window will appear including modem. Figure 4.45: Appliance Modem Settings Window 4. Select Modem sessions can preempt digital sessions if you wish for a modem session to be able to disconnect an existing Ethernet connection to the DSR switch. 5.
180 DSView Installer/User Guide Managing SPC device port settings SPC devices and their outlets are managed using the SPC port appliance setting. If an SPC device is online, you may choose to view or customize settings or perform power control operations, NOTE: When using an SPC device with a CPS appliance, you must specify that the CPS appliance serial port is configured as an SPC device port. See Managing Serial port settings (CPS Appliances only) on page 186 for more information.
Chapter 4: Managing Units 181 Customizing the SPC Devices Attached to Appliance window By default, the following fields display in the Devices Attached to Appliance window and may be removed using the Customize link: • Description - Displays the model of SPC device. For example, SPC800 and so on. • Version - Displays the version of the SPC device. For example, Avocent SPC Version 1.0k and so on. • Total Load - Displays the total, in AMPs, currently in use by the SPC device.
182 DSView Installer/User Guide • Off Fail - The DSView software detects that the SPC device outlet is powered up, but the SPC device outlet is powered down. • No Response - The DSView software is not receiving a response from the SPC device outlet. • Minimum On (Seconds) - Displays the minimum amount of time that the SPC device outlet will be powered up. • Minimum Off (Seconds) - Displays the minimum amount of time that the SPC device outlet will be powered down.
Chapter 4: Managing Units 183 Figure 4.47: SPC Settings Window 5. Type a new description for the SPC device. 6. Type a new total minimum load for the SPC, in amps, or use the arrow buttons to specify a new value. 7. Type a new total maximum load for the SPC, in amps, or use the arrow buttons to specify a new value. 8. Type a polling rate, or use the arrow buttons to specify a new value. 9. Click Save to save your changes. 10. Click Close.
184 DSView Installer/User Guide Figure 4.48: SPC Sockets Window NOTE: When the IP address of a DSR switch or CPS appliance attached to an SPC device outlet has been modified, it may be necessary to reboot the DSR switch or CPS appliance. The DSView software will display a Reboot Required icon in the top left corner of the SPC Sockets window. Click the icon to reboot the DSR switch or CPS appliance. 6. Click on an SPC socket.
Chapter 4: Managing Units 185 Figure 4.49: SPC Socket Settings Window 7. Type a new name for the socket. 8. From the drop-down menu, specify the minimum amount of time that the SPC socket should be powered up. 9. From the drop-down menu, specify a minimum amount of time that the SPC socket should be powered down. 10. From the drop-down menu, specify whether you wish to enable wake-up for the SPC device outlet. 11. Click Save to save your changes. 12. Click Close. The SPC Sockets window will appear.
186 DSView Installer/User Guide 5. Click Sockets. The SPC Sockets window will appear. 6. Click the checkbox to the left of the SPC device outlets you wish to power up, power down or cycle power. -orClick the checkbox to the left of Socket at the top of the list to select all SPC device outlets listed in the window for powering up, powering down or cycling power. 7. Click On to power up the selected SPC device outlets. The Power column will display On.
Chapter 4: Managing Units 187 To view or customize the general properties for a CPS appliance serial port: 1. From the side navigation bar, click Appliance Settings. 2. From beneath Appliance Settings, click Ports. 3. From beneath Ports, click Serial. The Appliance Serial Ports window will appear. Figure 4.50: Appliance Serial Ports Window 4. Click on the name of a serial port.
188 DSView Installer/User Guide Figure 4.51: Appliance Serial Port General Settings Window 5. Type a new name for the serial port. 6. Using the drop-down menu, specify the type of port: • Standard Command Line Interface (CLI) - Select this port type if you wish to define the port as a Serial connection for a local terminal. NOTE: Only one port may be defined as a CLI port. If a second port is defined as a CLI port, the previously defined CLI port will be changed to a Standard port.
Chapter 4: Managing Units 189 10. Using the drop-down menu, specify whether or not the port should use a DTR signal. If set to DTR, the CPS appliance will report target devices as ON if the signal given matches the state given. Otherwise, the CPS appliance will report the target device power as OFF. 11.
190 DSView Installer/User Guide Figure 4.52: Appliance Serial Ports Communications Settings Window 5.
Chapter 4: Managing Units • 19200 • 28800 • 38400 • 57600 • 76800 • 115200 6. From the drop-down menu, select the number of data bits per character (7 or 8) for the serial port. 7. From the drop-down menu, select a parity rate for the serial port: 8. 9. • Even - Specifies even parity. • Mark - Specifies mark parity. • None - Specifies no parity. • Odd - Specifies odd parity. • Space - Specifies space parity.
192 DSView Installer/User Guide Figure 4.53: Appliance CLI Port Settings Window 4. Using the drop-down menu, specify the CPS appliance port you wish to use for CLI connections to a Serial device. You may choose Unassigned if you do not wish to assign a specific port as the CLI port. 5. Using the drop-down menu, specify one of the following terminal types to use for a CLI connection: 6.
Chapter 4: Managing Units 193 7. Click Allow Connect Command on Serial CLI if you wish to allow DSView users to connect to another CPS appliance port from the CLI (using the CONNECT command) from an existing CLI connection to the CPS appliance CLI port. 8. Using the drop-down menu, specify a CLI access character that will be used to access CLI mode on a serial device. The (^) character represents the Ctrl key. For example, specifying ^D means that pressing Ctrl-D will enter CLI mode. 9.
194 DSView Installer/User Guide 5. Click PPP enabled to enable a modem connection to a serial device using the CPS appliance serial CLI port. -orDo not select the checkbox if you wish to use the CLI port with the local terminal. 6. Type the IP address, in standard dot notation (xx.xx.xx.xx), to be used with a PPP session to the CPS appliance in the Local IP Address field. 7. Type the IP address, in standard dot notation (xx.xx.xx.
Chapter 4: Managing Units 195 • Normal - An interactive session that may be shared with other DSView users. When two or more DSView users are sharing the session, the mode will change to Sharing Interactive. • Exclusive - A private session that does not allow sharing by other DSView users. • Sharing Interactive - A DSView session that is being shared by two or more DSView users. Interactive DSView users have full control of the video, mouse and keyboard.
196 DSView Installer/User Guide • Interface - Displays the interface to which to the session is connected, which is either a serial port or the network CLI. • Preemption Level - Displays the effective user preemption level for the DSView user that is connected to the CPS appliance port. See User Preemption Levels on page 21 for more information on preemption levels. See Using the Customize Link in DSView Software Windows on page 15 for information on using the Customize link.
Chapter 4: Managing Units 197 Figure 4.56: Active Session Information Window 4. Click Close. The Appliance Sessions window will appear. 5. Click Close. The Unit Views window will appear. To disconnect an active DSView session on a DSR switch or CPS appliance: NOTE: Any DSView user that has access to the DSR switch or CPS appliance and has a higher preemption level than the active DSView session may disconnect the session. 1. From the side navigation bar, click Appliance Settings. 2.
198 DSView Installer/User Guide To view and modify the DSView session settings on a CPS appliance: 1. From the side navigation bar, click Appliance Settings. 2. From beneath Appliance Settings, click Sessions. Active will be selected in the side navigation bar and the Appliance Sessions window will appear. 3. From beneath Sessions, click Settings. The Appliance Settings - Sessions - Settings window will appear including SSH settings for the CPS appliance. Figure 4.
Chapter 4: Managing Units 199 To modify the DSView session settings on a DSR switch: 1. From the side navigation bar, click Appliance Settings. 2. From beneath Appliance Settings, click Sessions. Active will be selected in the side navigation bar and the Appliance Sessions window will appear. 3. Click Settings in the side navigation bar. The Appliance Settings - Sessions - Settings window will appear. Figure 4.58: Appliance Settings - Sessions - Settings Window (DSR Switch) 4.
200 DSView Installer/User Guide NOTE: When you specify more than one SSL encryption type, the DSR switch negotiates the strongest algorithm that is supported by both sides. The strongest algorithm is 128, followed by 3DES and DES. 6. Click Save to save your changes. 7. Click Close. The Unit Views window will appear. Defining exit macros Since DSView Clients are running remotely on PCs, certain commands must be sent to the controlled target device via keyboard macros.
Chapter 4: Managing Units 201 To define exit macros (DSR switches only): 1. From the side navigation bar, click Appliance Settings. 2. From beneath Appliance Settings, click Sessions. Active will be selected in the side navigation bar and the Appliance Sessions window will appear. 3. From beneath Sessions, click Exit Macros in the side navigation bar. The Appliance Exit Macros window will appear. Figure 4.59: Appliance Exit Macros Window 4. Click the number of a macro.
202 DSView Installer/User Guide Figure 4.60: Appliance Exit Macro Settings Window 5. Enter a unique description for the Global Macro in the Name field. 6. From the Select Keyboard drop-down menu, select the country configuration of your keyboard. The keyboard graphic in the window will update to reflect your selection. 7. Click on the buttons in the keyboard graphic you wish to use to create the macro. As a button is clicked, it will appear in the list box to the left of the keyboard graphic.
Chapter 4: Managing Units 203 Example: To create a macro where the Ctrl key is held while F1-F2-F3 are typed: 1. Type Control F1-F2-F3 in the Name field. This is the name of the macro that will appear in the Appliance Exit Macros window. Figure 4.61: Entering the Macro Name 2. Click on the left or right Ctrl key in the keyboard graphic in the window. Ctrl Left - PRESS or Ctrl Right - PRESS will appear in the list box to the left of the keyboard graphic. 3.
204 DSView Installer/User Guide Figure 4.62: The Completed Macro 5. Select the target devices to which you wish to assign the macro in the Target Devices Assigned to Macro area. 6. Click Save to save your changes. 7. Click Close. The Appliance Exit Macros window will appear.
Chapter 4: Managing Units 205 To display the Appliance Local User Accounts window: 1. From beneath the Appliance Settings in the side navigation bar, click Local Accounts. The Appliance Local User Accounts window will appear. Figure 4.
206 DSView Installer/User Guide To add a local user account for a DSR switch or CPS appliance: NOTE: A DSView user must have Configure Local Accounts rights specified in the Unit Access Rights window to add local user accounts. 1. From the Appliance Local User Accounts window, click Add. The Welcome page of the Add Local User Account Wizard will appear. Click Next. 2. The Type in Local User Credentials window will appear. Figure 4.
Chapter 4: Managing Units 3. 207 The Select Preemption Level window will appear. Figure 4.65: Add Local User Account Wizard - Select Preemption Level Window a. Select a preemption level (1-4) for the local user. See User Preemption Levels on page 21 for information on preemption levels. b. Click Next.
208 DSView Installer/User Guide 4. The Select Access Level window will appear. Figure 4.66: Add Local User Account Wizard - Select Access Level Window a. b. Use the drop-down menu to select an access level: • Appliance Administrator • User • User Administrator Click Next. If you selected User, continue to step 5. If you selected Appliance Administrator or User Administrator, go to step 7.
Chapter 4: Managing Units 5. 209 The Assign Target Devices window will appear. Figure 4.67: Add Local User Account Wizard - Assign Target Devices Window 6. Select the target devices you wish to allow the local user to access: To allow a DSView user access rights to a target device: • Select the name of the target device in the Available Target Devices list. Multiple target devices may be selected by pressing Ctrl while clicking on the target devices. • Click Add.
210 DSView Installer/User Guide To delete a local user account on a DSR switch or CPS appliance: NOTE: A DSView user must have Configure Local Accounts rights specified in the Unit Access Rights window to delete local user accounts. 1. From the Appliance Local User Accounts window, click the checkbox to the left of the local users you wish to delete. -orClick the checkbox to the left of Name at the top of the list to select all local user accounts listed in the window for deletion. 2. Click Delete.
Chapter 4: Managing Units 211 Figure 4.68: Appliance Local User Account Settings Window 2. Type a new name for the local user. 3. Use the drop-down menu to select a different preemption level (1-4) for the local user. See User Preemption Levels on page 21 for information on preemption levels. 4. If available, use the drop-down menu to select a different access level: • User Administrator • Appliance Administrator • User 5.
212 DSView Installer/User Guide NOTE: If the local user has Configure Local Accounts rights, a message will appear informing the DSView user that they may access all target devices in the system. From the side navigation bar, click Access Rights. The Appliance Local User Account Access Rights window will appear. Figure 4.69: Appliance Local User Account Access Rights Window 2.
Chapter 4: Managing Units 213 Viewing active session information You may view all active connections to target devices in your DSView system using the Active Sessions window. Customizing the Active Sessions window The following field is always displayed in the Active Sessions window: • Start-Date-Time - Displays the time when the target device session was started.
214 DSView Installer/User Guide A DSView user may view the usernames of other DSView users sharing the DSView session if View identity of shared connections is checked in the Video Viewer Session Properties dialog box or the DSView user is a member of the built-in DSView Administrators user group. DSView users viewing the session in Stealth mode will not be listed. If other DSView users disconnect from the session and a single DSView user remains connected, the mode will change to Normal.
Chapter 4: Managing Units 3. 215 Click on the name of an active session in the Start-Date-Time column. The Active Session Information window will appear. Figure 4.71: Active Session Information Window 4. Click Close to dismiss the window and return to the Active Sessions window. To remove an active session from the Active Sessions window: NOTE: Removing an active DSView Session from the Active Sessions window does not disconnect the session. 1.
216 DSView Installer/User Guide Managing connections to units Clicking on a unit in a Unit Views window and then clicking the Connections link will display the Target Device Connections window if you clicked on a target device or the Appliance Connections window if you clicked on a DSR switch or CPS appliance. The Target Device Connections window lists all connections to the target device. You may also use this window to add or delete a connection to or from the target device. Figure 4.
Chapter 4: Managing Units 217 Figure 4.73: Appliance Connections Window NOTE:The connections of EVR1500 environmental monitors and generic appliances may not be viewed.
218 DSView Installer/User Guide device td-john, while 520255-03F757 is connected to td-mary and 520255-016BE0 is connected to td-tim.
Chapter 4: Managing Units 219 To display the Target Device Connections or Appliance Connections window: 1. From a Unit Views window, click on a unit name. Overview will automatically be selected in the side navigation bar and the Unit Overview window will appear. 2. From the side navigation bar, click Connections. The Target Device Connections window including all connections to the target device will appear if you clicked on a target device name. Figure 4.
220 DSView Installer/User Guide -orThe Appliance Connections window including all connections to the DSR switch or CPS appliance will appear if you clicked on a DSR switch or CPS appliance. Figure 4.
Chapter 4: Managing Units 221 To rename a DSR switch or CPS appliance connection: 3. From the Appliance Connections window, click on a connection. The Appliance Connections Rename window will appear. Figure 4.76: Appliance Connections - Rename Window 4. Type in new name for one or more items in the connection chain. 5. Click Save. 6. Click Close. The Appliance Connections window will appear including your changes.
222 DSView Installer/User Guide To add target devices: 1. Click Add in the Target Device Connections window to display the Welcome page of the Add Target Device Connection Wizard. 2. From the Add Target Device Connection Wizard, click Next. 3. The Select Connection Type window will appear. Figure 4.77: Add Target Device Connection Wizard - Select Connection Type Window a. Select KVM to create a connection to a port of a DSR switch using a DSRIQ module.
Chapter 4: Managing Units 4. 223 The Select Appliance with Available Ports window will appear. Figure 4.78: Add Target Device Connection Wizard - Select Appliance with Available Ports Window (KVM Connection Type Shown) 5. a. Select a DSR switch or CPS appliance from the drop-down menu. b. Click Next. The Select Available Connection window will appear.
224 DSView Installer/User Guide Figure 4.79: Add Target Device Connection Wizard - Select Available Connection Window (KVM Connection Type Shown) 6. a. Select a connection from the drop-down menu. b. Click Next. The Completed Successful window will appear. Click Finish. The Target Device Connections window will appear including the new connection to the target device. To delete a target device connection: 1.
225 CHAPTER 5 Managing DSView Users About DSView Users You must add DSView users in order for them to have access to the DSView 3.0 management software. Users are assigned a default access level when they are added. If you wish to assign DSView users a different access level, you will need to change their permissions. In the DSView software, click Users in the tab bar of the DSView 3.
226 DSView Installer/User Guide Click a DSView user’s name to modify the properties of the DSView user. Internal groups will appear in the side navigation bar. Figure 5.1: User Accounts - All Window Using User Accounts to Display and Modify DSView users All DSView users defined in the DSView system are located beneath User Accounts in the side navigation bar.
Chapter 5: Managing DSView Users 227 A DSView user may also create any number of user-defined groups, which also appear in the side navigation bar. See Managing DSView Users using User Groups on page 329 for more information about built-in and user-defined groups. The properties of a DSView user may be modified by clicking on a DSView user’s name. Links for items that may be modified will appear in the side navigation bar.
228 DSView Installer/User Guide • Preemption Level - Displays the effective preemption level of a DSView user. See User Preemption Levels on page 21 for information on preemption levels. The following fields may be displayed in the User Accounts window by clicking the Customize link: • Authentication Server - Displays the name of the internal or external authentication server. See Managing Authentication Services on page 72 for information on specifying an authentication server.
Chapter 5: Managing DSView Users 229 • Pager - Displays the pager number defined in the DSView user’s properties. See Specifying phone contact information for DSView users on page 236 for information on defining a pager number. • User Preemption Level - Displays the user preemption level defined in the DSView user’s properties.
230 DSView Installer/User Guide NOTE: There may be multiple authentication services in your system. All authentication services in your DSView system will appear in the Select Authentication Service window. • Active Directory - An external authentication service (purchased separately) • DSView Internal - The internal DSView software authentication service that validates users against database tables in the authenticating DSView Server. The DSView Internal authentication service is always available.
Chapter 5: Managing DSView Users 231 Click Next. If you selected Find user on external authentication service, continue to step 5. If you selected Specify user on external authentication service, go to step 6. 5. 6. The Select User from External Authentication Service window displays. a. Select a user from the list. b. Click Next. The Assign User to User Groups window will appear.
232 DSView Installer/User Guide Unlocking DSView User Accounts If lock-out settings have been specified for the DSView Internal authentication service and a DSView user exceeds these settings, the DSView user will not be allowed to attempt another log in until a certain amount of time has passed. DSView users that have been locked out will appear with a lock next to their name in the User Accounts window and Locked will appear in the Status column.
Chapter 5: Managing DSView Users • User preemption levels • Home and business addresses • Home, business, mobile and pager phone numbers • Primary email address and up to five additional email addresses • Notes you wish to add about the DSView user • Up to six custom fields 233 To modify a DSView user account: 1. Click on the name of a DSView user in a User Accounts window.
234 DSView Installer/User Guide 3. Click Save to save your changes. 4. Click Close. The User Accounts window will appear including any modifications. Modifying DSView user passwords NOTE: This property may only be modified for DSView users using Internal Authentication. See Managing Authentication Services on page 72 for more information on authentication services.
Chapter 5: Managing DSView Users 235 Changing DSView user group membership A DSView user is assigned to a user group when the DSView user is added to the DSView software. You may add or remove the DSView user to or from user groups. To change the group membership of a DSView user: 1. From the side navigation bar, click User Groups. The User Group Membership window will appear. 2.
236 DSView Installer/User Guide To specify address information for a DSView user: 1. From the side navigation bar, click Addresses. The User Address Properties window will appear. 2. Type the home address of the DSView user. 3. Type the business address of the DSView user. 4. Click Save to save your changes. 5. Click Close. The User Accounts window will appear including any modifications.
Chapter 5: Managing DSView Users 4. Click Save to save your changes. 5. Click Close. The User Accounts window will appear including any modifications. 237 Creating DSView user notes NOTE: This property may only be modified for DSView users using Internal Authentication. See Managing Authentication Services on page 72 for more information on authentication services. Notes contain information that you may wish to keep about a DSView user for future reference. To create notes about a DSView user: 1.
238 DSView Installer/User Guide group. If johnsmith is removed from the User Administrators group, he will no longer have the rights of the group. Alternatively, if the User Administrators group was not going to be assigned access rights to the DSR1021 switch, access rights could be added for only the user johnsmith.
Chapter 5: Managing DSView Users 3. 239 • If a grey check mark appears, a group to which the DSView user belongs has the right to perform the corresponding action. • If no check mark appears, the indicated action may not be performed because access rights have not been specified on the target device for the DSView user or group to which the DSView user belongs. Click Close when you are finished reviewing the access rights. The User Accounts window will appear.
240 DSView Installer/User Guide
241 CHAPTER 6 Using the Video Viewer Window About the Video Viewer Window The Video Viewer window is used to conduct a KVM session with one or more target devices attached to one or more DSR switches. When you connect to a device using the Video Viewer, the target device desktop appears in a separate window. You will see both the local and the target device cursor. The Video Viewer window supports either a 3- or 5-button mouse.
242 DSView Installer/User Guide Video Viewer window minimum requirements The Video Viewer window requires one of the following operating systems: • Windows 2000 Workstation or Server with Service Pack 2 • Windows Server 2003 Standard, Enterprise or Web Edition • Window NT 4.0 Workstation or Server with Service Pack 6a • Windows XP Home Edition or Professional The Video Viewer window requires Internet Explorer 6.
Chapter 6: Using the Video Viewer Window 2. 243 Click on the KVM Session name or icon. The Video Viewer launches in a new window. Launching an exclusive KVM session If a DSView user needs to access a port while excluding all other DSView users, an Exclusive KVM connection is used. When a port is selected with the Exclusive KVM connection setting enabled, no other DSView user in the system may switch to that port.
244 DSView Installer/User Guide When you click OK on the “Cannot connect to the server” dialog box, the primary DSView user that is currently active will receive a request to allow sharing unless Allow shared connections automatically in the Video Viewer Session Properties window has been selected. See Specifying Video Viewer session settings on page 247 for more information. If they confirm, then you will gain active access to the port.
Chapter 6: Using the Video Viewer Window 245 Session time-out A remote session may time-out if there has been no activity in a Session window for a specified time. The session time-out value is configured by your DSView Administrator at the DSR switch level using the Appliance Session Settings window. See Modifying managed appliance settings on page 165 for more information. You may override this value within the DSView 3.0 Explorer.
246 DSView Installer/User Guide Table 6.1: Video Viewer Window Descriptions Letter Description A Title Bar - Displays the name of the server being viewed. When in Full Screen mode, the title bar disappears and the server name appears between the menu and toolbar. B Thumbtack - Locks the view of the menu and toolbar so that it is visible at all times. C Menu and toolbar: Allows you to access many of the features in the Video Viewer window.
Chapter 6: Using the Video Viewer Window 247 Specifying Video Viewer session settings To specify Video Viewer session settings: NOTE: You must have DSView Administrator or User Administrator privileges to specify Video Viewer session settings. 1. From the DSView 3.0 Explorer, click the System tab. 2. From the top navigation bar, click Global Properties. Video Session Properties is automatically selected in the side navigation bar and the Video Viewer Session Properties window will appear. a.
248 DSView Installer/User Guide To add or remove macros or commands from the toolbar: 1. Select Tools - Session Options from the Video Viewer window menu. -orClick the Session Options button. The Session Options dialog box appears. 2. Click the Toolbar tab. 3. Select or deselect the checkboxes of the commands and macros you wish to display or remove from the toolbar. 4. Click OK to save your changes and dismiss the dialog box.
Chapter 6: Using the Video Viewer Window 249 Adjusting the View Using menus or Task buttons in the Video Viewer window, you may: • Align the mouse cursors. • Refresh the screen. • Enable or disable Full Screen mode. When Full Screen mode is enabled, the image will be adjusted to fit the desktop up to a size of 1024 x 768.
250 DSView Installer/User Guide The desktop window will disappear and only the accessed device desktop will be visible. The screen will be resized up to a maximum of 1024 x 768. If the desktop has a higher resolution, then a black background will surround the full screen image. The floating toolbar will appear. 2. To disable Full Screen mode, click the Full Screen Mode button on the floating toolbar to return to the desktop window.
Chapter 6: Using the Video Viewer Window 251 To enable or disable background refresh: 1. Select Tools - Session Options from the Video Viewer window menu. -orClick the Session Options button. The Session Options dialog box appears. 2. Click the General tab. 3. Select Background Refresh to enable the option. -orUncheck Background Refresh to disable the option. 4. Click OK. Adjusting color depth NOTE: The View - Color command may only be used by the primary DSView user.
252 DSView Installer/User Guide Users may verify the level of packets per second required to support a static screen by observing the packet rate which is located in the lower left-hand corner of the dialog box. To manually adjust the video quality of the window: NOTE: The following video adjustments should be made only on the advice and with the help of Avocent Technical Support. 1. Select Tools - Manual Video Adjust from the Video Viewer window menu.
Chapter 6: Using the Video Viewer Window 253 Table 6.
254 DSView Installer/User Guide Block Noise Threshold and Pixel Noise Threshold The Block Noise Threshold and Pixel Noise Threshold values set the minimum color levels in terms of changed video blocks and pixels per thousand that are allowed. See Adjusting the View on page 249 for information on changing the color depth of a Video Viewer window. The thresholds are described below: • The Block Noise Threshold sets the minimum color change that will occur in a single video block.
Chapter 6: Using the Video Viewer Window 255 Cursor type The Video Viewer window offers five appearance choices for the local mouse cursor. You may also choose no cursor or the default cursor. Single Cursor mode In Single Cursor mode, the display of the local (second) cursor in the Video Viewer window is turned off and only the target device mouse pointer will be visible. The only mouse movements that will appear are those of the target device remote cursor.
256 DSView Installer/User Guide To enter Single Cursor mode: Select Tools - Single Cursor Mode. The local cursor will not appear and all movements will be relative to the target device. -orClick the Single Cursor Mode button. To select a key for exiting Single Cursor mode: 1. Select Tools - Session Options from the Video Viewer window menu. -orClick the Session Options button. The Session Options dialog box appears. 2. Click the Mouse tab. 3.
Chapter 6: Using the Video Viewer Window 257 Alignment Because the DSView software cannot get constant feedback from the mouse, there are times when the mouse on the DSR switch may lose sync with the mouse on the host system. If your mouse or keyboard no longer responds properly, you may align the mouse to re-establish proper tracking. Alignment causes the local cursor to be aligned with the cursor on the remote server.
258 DSView Installer/User Guide Using Scan Mode When the checkboxes of two or more target devices are selected in the DSView 3.0 Explorer, the Scan button will become available. If the Scan button is clicked, Scan mode will be started and the Video Viewer windows will appear in the Thumbnail Viewer. A series of thumbnail frames appear in the Thumbnail Viewer, each containing a small, scaled, non-interactive version of a target device screen image.
Chapter 6: Using the Video Viewer Window 259 Thumbnail Viewer features Figure 6.4 shows the Thumbnail Viewer areas, and descriptions follow in Table 6.3. A B C D E F Figure 6.4: Thumbnail Viewer Table 6.3: Thumbnail Viewer Descriptions Letter Description A Thumbtack - Locks the view of the menu so that it is visible at all times. B Menu: Allows you to access the features in the Thumbnail Viewer. The menu will be in a show/hide state if the thumbtack has not been used.
260 DSView Installer/User Guide Table 6.3: Thumbnail Viewer Descriptions (Continued) Letter Description Status indicator: The device name and status indicator appear below each thumbnail as follows: • A green LED indicates that a device is currently being scanned. E • F Thumbnail image: Interacts with your device through this window. A red X indicates that the last scan of the device was not successful.
Chapter 6: Using the Video Viewer Window 261 To enable a device thumbnail in the scan sequence: Select a device thumbnail. Select Thumbnail - - Enable from the Thumbnail Viewer menu. -orRight-click on a device thumbnail and select Enable from the pop-up menu. Updating of that thumbnail image will resume. To launch a session to a device from the Thumbnail Viewer: Select a device thumbnail. Select Thumbnail - - View Interactive Session from the Thumbnail Viewer menu.
262 DSView Installer/User Guide To specify keyboard pass-through: 1. Select Tools - Session Options from the Video Viewer window menu. -orClick the Session Options button. The Session Options dialog box appears. 2. Click the General tab. 3. Select Pass-through all keystrokes in regular window mode. 4. Click OK.
Chapter 6: Using the Video Viewer Window 263 The Video Viewer window macro function allows you to: • Send multiple keystrokes to a device, including keystrokes that you cannot generate without affecting your local system, such as Ctrl-Alt-Delete. • Send a macro from a predefined macro group. Macro groups for Windows, Novell and Sun are already defined. • Create, edit and delete your own macros.
264 DSView Installer/User Guide 2. Select one of the following: • Select All to view both personal and global macros. • Select Personal to view personal macros only. • Select Global to view global macros only. 3. Select the desired macro from the Defined Macros list and then click Run. 4. Click Close when you are finished to dismiss the dialog box. To create or edit a macro: NOTE: Macros cannot be created or edited if you are using the DSR Remote Operations Software. 1.
Chapter 6: Using the Video Viewer Window 265 Keystrokes unique to Sun keyboards may be added to the macro by selecting the key type from the drop-down menu to the right of the Sun Key button and clicking the button. 7. 8. If necessary, use the following keys to modify the entries in the Keystrokes list box: • Click Reset to remove all entries from the list box. • Click on an entry and click Remove to remove it from the list box.
266 DSView Installer/User Guide 2. Select one of the following: • Select All to view both personal and global macros. • Select Personal to view personal macros only. • Select Global to view global macros only. 3. Select the desired macro from the Defined Macros list and then click Copy. The Copy Macro dialog box will appear. 4. Type a 1-32 character name in the Name of copied macro field. 5. Select whether you wish to make the copied macro a personal or global macro from the Macro Type area.
Chapter 6: Using the Video Viewer Window 267 To add or delete macros in an existing macro group: NOTE: Macros cannot be added to or deleted from macro groups if you are using the DSR Remote Operations Software. 1. Select Macros - Configure - Macro Groups from the Video Viewer window menu. -orClick the Macro Groups button. The Macros Groups dialog box appears. 2. Select one of the following: • Select All to view both personal and global macro groups.
268 DSView Installer/User Guide 2. Select one of the following: • Select All to view both personal and global macro groups. • Select Personal to view personal macro groups only. • Select Global to view global macro groups only. 3. Select the macro group to be altered from the Defined Groups list box. Windows and Sun are the default macro groups. If you have created new groups, they will also be displayed. 4. Click Edit. The Create/Edit Macro Groups dialog box will appear. 5.
Chapter 6: Using the Video Viewer Window 269 To copy a macro group: NOTE: Macro groups cannot be copied if you are using the DSR Remote Operations Software. 1. Select Macros - Configure - Macro Groups from the Video Viewer window menu. -orClick the Macro Groups button. The Macro Groups dialog box appears. 2. Select one of the following: • Select All to view both personal and global macros. • Select Personal to view personal macros only. • Select Global to view global macros only. 3.
270 DSView Installer/User Guide 4. Select Display on Menu if you wish for the macro group to appear in the Macros menu. 5. Click Close to exit the Macro Groups dialog box. Macros in the selected group will appear in the Video Viewer window Macros menu. To display a macro group: NOTE: Macro groups cannot be displayed if you are using the DSR Remote Operations Software.
Chapter 6: Using the Video Viewer Window 271 To power cycle a target device: 1. Select Tools - Power Control from the Video Viewer main window. The Power Control dialog box will appear. 2. Click the Power Cycle the Server button. A warning dialog box will appear. 3. Click OK to power cycle the target device. -orClick No to cancel the command. 4. Click Close to dismiss the dialog box.
272 DSView Installer/User Guide To capture the Video Viewer window to your clipboard: Select File - Capture to Clipboard from the Video Viewer window menu. -orClick the Capture to Clipboard button. The image data is saved to the clipboard. Closing a Video Viewer Window Session To close a Video Viewer window session: Select File - Exit from the Video Viewer window.
273 CHAPTER 7 Using the Telnet/SSH Applet About the Telnet/SSH Applet The DSView 3.0 management software ships bundled with a built-in proprietary Telnet/SSH applet that provides features unavailable in many other Telnet programs. These features include configurable session properties tailored for each device, and configurable user preferences for all sessions.
274 DSView Installer/User Guide A B C D E Figure 7.1: Telnet/SSH Applet Window Table 7.1: Telnet/SSH Applet Window Descriptions Letter Description A Title Bar - Displays the name of the target device being viewed. B Toolbar: Allows you to access many of the features in the Telnet/SSH applet. See Table 7.2 for a description of the toolbar icons. C Virtual Terminal window: Interacts with your target device through this window. By default the window size is 80 characters x 24 lines.
DSView Installer/User Guide 275 Table 7.1: Telnet/SSH Applet Window Descriptions (Continued) Letter Description Status Bar: Displays one of the following: • Connected - Displays during normal terminal emulation in a Telnet/SSH applet session • ESC to return to Terminal mode - Displays when the Telnet/SSH applet screen is in History mode • Logging - Displays when logging is enabled E • Logging Paused - Displays when logging is paused NOTE: The Close button may not be present on all operating systems.
276 DSView Installer/User Guide Table 7.2: Telnet/SSH Applet Window Toolbar Icons (Continued) Icon Description Paste - Pastes the contents of the system clipboard into a DSView software Telnet/SSH applet session Print a screen of Telnet/SSH applet session data or, if History mode is enabled, a screen of Telnet/ SSH applet session history data Security Property A fully functional SSH2 (Secure Shell Version 2) Client is built into the Telnet/SSH applet.
DSView Installer/User Guide 277 Opening a Session A DSView software Telnet/SSH applet session is opened using the DSView 3.0 Explorer by clicking on Telnet Session or Serial Session in the Action column of the target device. If the target device is attached to a CPS appliance or generic appliance port, Telnet Session will appear. If the target device is attached to a CPS appliance or generic appliance that is also attached to a serial device, Serial Session will appear.
278 DSView Installer/User Guide Changing Colors You may change the background color and text color on the DSView software Telnet/SSH applet window at any time. To change the DSView software Telnet/SSH applet window background color: 1. Select Options - Preferences from the menu bar. The Preferences dialog box will appear. 2. In the Colors panel, click the Background/Normal Mode box, and choose a color. The default value is blue. To change the DSView software Telnet/SSH applet window text color: 1.
DSView Installer/User Guide 279 Changing the terminal window size The Terminal Size lists specify the number of rows and columns to display in the virtual terminal window. These values determine the window height and width. To change the DSView Telnet terminal window size: 1. Select Options - Session Properties from the menu bar. -orClick the Session Settings icon in the toolbar. The Session Properties dialog box will appear. 2. Click the Terminal tab. 3. In the Rows list, choose a value of 24 or 48.
280 DSView Installer/User Guide Table 7.3: Arrow Key Sequences Key VT100 ANSI VT52 * Up Arrow [A OA A Down Arrow [B OB B Right Arrow [C OC C Left Arrow [D OD D * When the Terminal Emulation mode is VT52, the Arrow keys are interpreted as indicated in this column, regardless of the value in the Arrow Keys list. To change the DSView software Telnet/SSH applet Arrow key sequences: 1.
DSView Installer/User Guide 281 Table 0.1: Terminal Emulation and Type Terminal Emulation Terminal Type VT52 DEC-VT52 VT100 DEC-VT100 VT100+ DEC-VT100 VT102 DEC-VT102 VT220 DEC-VT220 VT320 DEC-VT320 Changing the linefeed settings When connecting to devices that do not insert a carriage return in incoming or outgoing data, you may instruct the DSView software to automatically insert a line after each line of data. This prevents overwriting data when a new line is received.
282 DSView Installer/User Guide Click the Session Settings icon in the toolbar. The Session Properties dialog box will appear. 2. Click the Terminal tab. 3. Enable or disable the Auto wrap line checkbox. The default value is enabled. Enabling and disabling local echo When you are connected to a device that does not repeat or echo the data that you type, you may enable Local Echo mode. Otherwise, the DSView software Telnet/SSH applet will not display the text you type.
DSView Installer/User Guide 283 list containing the choices: None, CR (carriage return), CR+LF (carriage return and linefeed), ESC (Escape) and CTRL+P (Control and P). The first Expect string indicates what the device will send as its first prompt. The first Send string indicates what the login script will send to the device after it receives the first Expect string.
284 DSView Installer/User Guide To enter the DSView software Telnet/SSH applet’s History mode: Select View - History from the menu bar. -orClick the History icon in the toolbar. To exit the DSView software Telnet/SSH applet’s History mode: Press the Esc key. -orClick the History icon in the toolbar. To go to the beginning of the DSView software Telnet/SSH applet’s history: Select View - Goto Beginning from the menu bar. -orClick the double-left-arrow icon in the toolbar.
DSView Installer/User Guide 285 To change the maximum number of lines in the DSView software Telnet/SSH applet’s history buffer: 1. Select Options - Session Properties from the menu bar. -orClick the Session Settings icon in the toolbar. The Session Properties dialog box will appear. 2. Click the Terminal tab. 3. In the History Buffer Size box, type a value from 1-1000. The default value is 256. To change the background color for the DSView software Telnet/SSH applet’s History mode: 1.
286 DSView Installer/User Guide macro groups from which you may select one group or all defined groups. The macros in the selected group(s) are then available for use during subsequent Telnet/SSH applet sessions with that device/port. After defining a macro or a macro group, you may edit or delete it at any time. When you delete a macro or macro group, you are prompted for confirmation.
DSView Installer/User Guide 9. 287 Click OK. The Configure Macros dialog box returns to its abbreviated view and the macro appears in the Macros area. 10. Click OK to dismiss the Configure Macros dialog box. To edit an existing macro: NOTE: You must have DSView Administrator privileges to edit Global Macros. 1. Select Macros - Configure - Macros from the menu bar. The Configure Macros dialog box appears. 2. In the Macros table, select the macro you wish to edit. 3. Click the Edit button.
288 DSView Installer/User Guide To create a macro group: 1. Select Macros - Configure - Groups from the menu bar. The Configure Macro Groups dialog box appears. 2. Click the Create button. The Configure Macros dialog box expands to display a Create Group area. 3. In the Group Name field, type a 1-64 character name for the macro group. 4. Click Active Group if you wish for the group to appear in the Macro Groups table so other DSView users may edit the group. 5.
DSView Installer/User Guide 289 3. Click the Edit button. The Configure Macro Groups dialog box expands to display an Edit Group area containing the information defined for the macro. 4. Edit the macro group properties as needed. 5. Click OK. The changes are saved and the Configure Macro Groups dialog box returns to its abbreviated view. 6. Repeat steps 2-5 to edit additional macro groups. 7. Click OK to dismiss the Configure Macro Groups dialog box.
290 DSView Installer/User Guide You may view a log file at any time, using a standard text editor. The screen buffer is written to the log file when the buffer is full, or when logging is paused or stopped. To ensure the log file is up-todate, either pause or stop the logging. To change the default log file directory: 1. Select Options - Session Properties from the menu bar. -orSelect the Session Settings icon in the toolbar. The Session Properties dialog box will appear. 2. Click the Logging tab.
DSView Installer/User Guide 4. 291 The Default Directory field displays the current default location for logfiles. If that is the desired directory, click OK. If you wish to change the default log file directory, see the To change the default log directory section. Automatic logging will begin when you initiate the next DSView software Telnet/SSH applet session to that device. At that time, the Logging Status label will indicate Logging. To disable automatic logging: 1.
292 DSView Installer/User Guide To pause logging: Select Options - Logging - Pause from the menu bar. The Logging Status label will change to Logging Paused. To resume logging: Select Options - Logging - Resume from the menu bar. The Logging Status label will change to Logging. To stop logging: Select Options - Logging - Stop from the menu bar. The Logging Status label will disappear.
DSView Installer/User Guide 293 The entire contents of the history buffer are copied to the system clipboard. You may then paste the clipboard contents into this or another application. NOTE: The entire history buffer is copied to the system clipboard, regardless of the amount of data in it. To paste system clipboard contents: 1. Place textual data on the system clipboard, using a text editor or other application. 2. Initiate a DSView software Telnet/SSH applet session. 3.
294 DSView Installer/User Guide The current state of the SPC device outlet appears in the Current Power Status area of the dialog box. As you change the power state, the information is updated in real time. NOTE: Depending on the configuration of an SPC device outlet, an SPC device outlet may not immediately respond to a power change request (for example, an SPC device outlet may be configured to remain off for a specific period of time, and so on). To power up a target device: 1.
295 CHAPTER 8 Grouping About Grouping The DSView 3.0 Explorer automatically groups managed appliances (DSR switches, CPS serial over IP network appliance, EVR1500 environmental monitor and control appliances and generic appliances) by the type of appliance (CPS 1610, DSR1021 and so on). Target devices are automatically grouped based on the type to which they are assigned. You may view the target devices in your DSView 3.0 management software system by clicking Units in the tab bar.
296 DSView Installer/User Guide In addition to these types of groupings, the DSView software also allows you to group units in other ways. You may add or modify the group types and add or delete members to or from the following types of groups: • Personal and global unit groups - Global unit groups may be seen by all DSView users, while personal unit groups are visible only to the DSView user who created the group.
Chapter 8: Grouping Click Sites in the top navigation bar to add, remove and change the names of sites. 297 The site assigned to a unit also appears in the Site column. Click Sites to display a list of sites and then click a site name to display the units assigned to the site. Figure 8.1: Displaying Sites Sites that contain units to which a DSView user does not have access rights will not appear in the side navigation bar.
298 DSView Installer/User Guide Table 8.1: Windows Containing a Site Column Window Link Clicked in Side Navigation Bar Units in Site window Sites Target Devices window A link under Target Devices Appliances window A link under Appliances Units in Group window Groups Units in Custom Fields window A link under Custom Field Recently Accessed Units window Recently Accessed NOTE: The Site column may be turned off using the Customize link.
Chapter 8: Grouping Figure 8.2: Sites Window To add a site: 1. From the Sites window, click Add. The Add Site window will appear.
300 DSView Installer/User Guide Figure 8.3: Add Site Window 2. Type a name for the site. 3. Click Add. The Sites window will appear including the newly added site. To delete a site: 1. From the Sites window, click the checkbox to the left of the sites you wish to delete. -orClick the checkbox to the left of Name at the top of the list to select all sites listed in the window for deletion. 2. Click Delete. A confirmation dialog box will appear. 3. Click Yes to delete the sites.
Chapter 8: Grouping 301 Figure 8.4: Site Name Window 3. Type a new name in the Name field. Names may be 1-64 characters long. 4. Click Save to save your changes. 5. Click Close. The Sites window will appear including the renamed site. Displaying units associated with sites Once a site has been created, it may be displayed. Initially, the site will be empty. You may associate units to the site.
302 DSView Installer/User Guide Figure 8.5: Example Units in Site Window 3. Click on a site link in the side navigation bar to display another site. Associating, changing or removing the association of units with a site Once you have created a site, you may associate existing units with the site. If a unit is already associated with a site, it may be changed so that it will be associated with another site. See Adding Units on page 130 for more information on using the Add Unit Wizard.
Chapter 8: Grouping 303 Table 8.2: Links for Add, Changing or Removing Site Association Link Window Changes Site Associations For...
304 DSView Installer/User Guide Table 8.3: Windows Containing a Department Column Window Link Clicked in Side Navigation Bar Units in Site window Sites Target Devices window A link under Target Devices Appliances window A link under Appliances Units in Group window Groups Units in Custom Fields window A link under Custom Field Recently Accessed Units window Recently Accessed By default, the Department column is not displayed in any of the windows.
Chapter 8: Grouping Figure 8.6: Departments Window To add a department: 1. From the Departments window, click Add. The Add Department window will appear.
306 DSView Installer/User Guide Figure 8.7: Add Department Window 2. Type a name for the department. Department names may be 1-64 characters long. 3. Click Add. The Departments window will appear including the newly added department. To delete a department: 1. From the Departments window, click the checkbox to the left of the departments you wish to delete. -orClick the checkbox to the left of Name at the top of the list to select all departments listed in the window for deletion. 2. Click Delete.
Chapter 8: Grouping 2. 307 Click Name. The Department Name window will appear. Figure 8.8: Department Name Window 3. Type a new name in the Name field. Names may be 1-64 characters long. 4. Click Save to save your changes. 5. Click Close. The Departments window will appear including the renamed department. Associating, changing or removing the association of units with a department Once you have created a department, you may associate units with the department.
308 DSView Installer/User Guide Table 8.4: Links for Adding, Changing or Removing Department Association Link Window Changes Department Associations For... A link under Target Devices Target Devices window Target devices only A link under Appliances Appliances window Managed appliances only Sites Units in Site window Units Groups Units in Group window Units A link under Custom Field Units in Custom Fields window Units Recently Accessed Recently Accessed Units window Units 3.
Chapter 8: Grouping 309 Table 8.5: Windows Containing a Location Column Window Link Clicked in Side Navigation Bar Units in Site window Sites Target Devices window A link under Target Devices Appliances window A link under Appliances Units in Group window Groups Units in Custom Fields window A link under Custom Field Recently Accessed Units window Recently Accessed By default, the Location column is not displayed in any of the windows.
310 DSView Installer/User Guide Figure 8.9: Locations Window To add a location: 1. From the Locations window, click Add. The Add Location window will appear.
Chapter 8: Grouping 311 Figure 8.10: Add Location Window 2. Type a name for the location. 3. Click Add. The Locations window will appear including the newly added location. To delete a location: 1. From the Locations window, click the checkbox to the left of the locations you wish to delete. -orClick the checkbox to the left of Name at the top of the list to select all locations listed in the window for deletion. 2. Click Delete. A confirmation dialog box will appear. 3.
312 DSView Installer/User Guide Figure 8.11: Location Name Window 3. Type a new name in the Name field. Names may be 1-64 characters long. 4. Click Save to save your changes. 5. Click Close. The Locations window will appear including the renamed location. Associating, changing or removing the association of units with a location Once you have created a location, you may associate units with the location.
Chapter 8: Grouping 313 Table 8.6: Links for Adding, Changing or Removing Location Association Link Window Changes Location Associations For... A link under Target Devices Target Devices window Target devices only A link under Appliances Appliances window Managed appliances only Sites Units in Site window Units Groups Units in Group window Units A link under Custom Field Units in Custom Fields window Units Recently Accessed Recently Accessed Units window Units 3.
314 DSView Installer/User Guide Figure 8.12: Personal Unit Groups Window -orFrom the side navigation bar, click Global. The Global Unit Groups window will display.
Chapter 8: Grouping 315 Figure 8.13: Global Unit Groups Window Adding unit groups You may add global and personal unit groups to the DSView system. NOTE: Global unit groups may only be created by DSView users with DSView Administrator, User Administrator or Appliance Administrator privileges. To add a unit group: 1. From the Global Unit Groups or Personal Unit Groups window, click Add. The Welcome window of the Add Unit Group wizard will appear. Click Next.
316 DSView Installer/User Guide Figure 8.14: Add Unit Group Wizard - Select Unit Group Type Window a. Select Personal from the drop-down menu to create a personal unit group. -orSelect Global from the drop-down menu to create a global unit group. b. 3. Click Next. The Type in Unit Group Name window will appear.
Chapter 8: Grouping 317 Figure 8.15: Add Unit Group Wizard - Type in Unit Group Name Window 4. a. Type a name for the unit group. b. Click Next. The Completed Successful window will appear. Click Finish. The Personal Unit Groups (if creating personal unit groups) or Global Unit Groups (if creating global unit groups) window will appear including the newly added unit group.
318 DSView Installer/User Guide Deleting unit groups You may delete global or personal unit groups in the DSView system. Deleting a global or personal unit group deletes the group only. The units still exist on the DSView system. NOTE: Global unit groups may only be deleted by DSView users with DSView Administrator, User Administrator or Appliance Administrator privileges. To delete a unit group: 1.
Chapter 8: Grouping 319 Figure 8.16: Unit Group Name Window 2. Type a new name in the Group field. Group names may be 1-64 characters long. 3. Click Save to save your changes. 4. Click Close. The Personal Unit Groups (if renaming a personal unit group) or Global Unit Groups (if renaming a global unit group) window will appear including the renamed unit group. Adding and removing unit group members You may add and remove units to and from global and personal unit groups.
320 DSView Installer/User Guide 2. From the side navigation bar, click Members. The Unit Group Members window will appear including a list of all units belonging to the unit group. Figure 8.17: Unit Group Members Window 3. Click Assign. The Assign Units to Unit Group window will appear.
Chapter 8: Grouping 321 Figure 8.18: Assign Units to Unit Group Window 4. Add a unit to the unit group: a. Select the unit you wish to add from the Available Units list. Multiple units may be selected by pressing Ctrl while clicking on the unit names. b. Click Add. The units will be moved to the Units to Assign list. -orRemove a unit already assigned to the unit group: a. Select the unit you wish to remove from the Units to Assign list.
322 DSView Installer/User Guide Using Groups to view and modify units NOTE: You may customize the fields that display in the Units in Group window by clicking on the Customize link. See Using the Customize Link in DSView Software Windows on page 15 for information on using the Customize link. The Units in Group window allows you to delete, scan and assign rights to all or specific units in a personal or global group.
Chapter 8: Grouping 323 Figure 8.19: Units in Group Window 3. From the side navigation bar, click on the name of the personal or global group you wish to view. A Units in Group window will appear containing only the units that have been added to the group. Managing Units using Custom Fields Custom fields may be used within the DSView software to organize units. Up to three custom fields may be used in your DSView system.
324 DSView Installer/User Guide Click Customize to display all three custom fields. Custom Field Labels is replaced by the defined name. Click on a link in the side navigation bar to display the units associated with a custom field. Figure 8.20: Units in Custom Field Window To define custom fields: NOTE: You must be a member of the DSView Administrators or Appliance Administrators built-in user groups to define custom fields. 1. From the DSView 3.0 Explorer window, click Units in the tab bar.
Chapter 8: Grouping 325 Figure 8.21: Unit Custom Field Labels Window 3. In Label 1, type the name you wish to define for the first custom field label (1-64 characters). All first-level custom fields for units will appear under this heading in the side navigation bar. 4. In Label 2, type the name you wish to define for the second custom field label (1-64 characters). All second-level custom fields for units will appear under this heading in the side navigation bar. 5.
326 DSView Installer/User Guide 4. From the side navigation bar, click Properties. 5. From the side navigation bar, click Custom Fields. The Unit Custom Fields window will appear, including the custom field names defined in the previous procedure. Figure 8.22: Unit Custom Fields Window 6. In the first field, type the name that you wish to associate with the first label defined for the DSView system (0-64 characters). You may also leave the field blank. 7.
Chapter 8: Grouping 327 Custom fields example In the following example, a DSView Administrator wishes to examine a test configuration of units. The units will be placed in one of two groups. Some units will be placed into an initial configuration group and others that have been examined will be placed into a final configuration grouping. The DSView Administrator also wishes to identify the managers of the units.
328 DSView Installer/User Guide Figure 8.23: Custom Fields Example: Unit Custom Fields Window 3. e. In the Test Configuration field, type Initial Configuration. f. In the Appliances and Target Devices field, type DSR1021 Switches. g. In the Manager field, type John Smith. h. Click Save to save the changes. i. Click Close. The Appliance - All window will appear. The side navigation bar will now include Test Configuration instead of Custom Field Labels.
Chapter 8: Grouping 4. f. In the Manager field, type Mary Jones. g. Click Save to save the changes. h. Click Close. The Appliance - All window will appear. 329 The configuration of a generic appliance has been verified, so the DSView Administrator now wishes to create a group named Final Configuration that will contain the final test units. The group will contain one generic appliance managed by Tim Brown. a. From the Appliances - All window, click on a generic appliance.
330 DSView Installer/User Guide to the DSView system. DSView users may be added to any of the other user groups. The privileges that a DSView user has to perform tasks on the DSView system is dependent on the built-in user group to which the DSView user is a member. • User-defined - You may also define your own custom groups, based on any criteria you wish.
Chapter 8: Grouping 331 Figure 8.25: User Groups - Built-in Window -orFrom the side navigation bar, click User-Defined. The User Groups - User Defined window will display.
332 DSView Installer/User Guide Figure 8.26: User Groups - User Defined Window Adding user-defined user groups If you are using DSView Internal authorization, you may add your own custom user-defined user groups. Once a user-defined user group is created, you may add other DSView users that use DSView Internal authentication as members. NOTE: External user defined user groups may be added, but their membership is not controlled by the DSView software.
Chapter 8: Grouping 333 Figure 8.27: Add User Group Wizard - Select Authentication Service Window The Select Authentication Service window will contain a list of the names of all authentication servers that may be used to authenticate the DSView user group when the DSView user logs in. NOTE: If multiple external authentication services are configured in your system, they will appear in the Select Authentication Service window.
334 DSView Installer/User Guide a. Click on the name of an authentication service. b. Click Next. If you selected DSView Internal as the authentication service, continue to step 3. If you selected any other type of authentication service, go to step 4. 3. The Type in Internal Group Name window will appear. Figure 8.28: Add User Group Wizard - Type in Internal Group Name Window a. Type the name for the new user group you wish to create.
Chapter 8: Grouping 335 Figure 8.29: Add User Group Window - Specify External Group Name Window (LDAP and Active Directory) a. Click Import Everyone to consider any DSView user on the external authentication server as a member of this user group. -orClick Specify a group on external authentication service and type the name of the group in the field. NOTE: User group names may be up to 64 non-case-sensitive characters long.
336 DSView Installer/User Guide Figure 8.30: Add User Account Wizard - Select Group from External Authentication Service Window a. Select a group from the list. b. Click Next.
Chapter 8: Grouping 6. The Select Role window will appear. Figure 8.31: Add User Group Wizard - Select Role Window a. Select one of the following roles for the user group: • None • User • Auditor • Appliance Administrator • User Administrator • DSView Administrator See User Groups on page 19 for information on DSView user roles. b. 7. Click Next. The Select User Group Preemption Level window will appear.
338 DSView Installer/User Guide Figure 8.32: Add User Group Wizard - Select User Group Preemption Level Window 8. a. Type a preemption level (from 1-4) in the field, or select it using the drop-down menu. See User Preemption Levels on page 21 for more information on preemption levels. b. Click Next. The Completed Successful window will appear. Click Finish. The user group has been added.
Chapter 8: Grouping 3. 339 Click Yes to delete the DSView user group(s) -orClick No to cancel the action.
340 DSView Installer/User Guide Figure 8.33: User Group Properties Window 2. Click Close when you are finished. The User Groups - Built-in window will appear. Viewing and modifying user-defined user group properties Each user-defined user group contains the following properties that you may view or modify: • Name - The name of the user-defined user group. • Type - The type of user group, which is always User Defined.
Chapter 8: Grouping 341 users assigned preemption levels of 1, 2 or 3. See User Preemption Levels on page 21 for more information on preemption levels. • To change the role of the user group, select a role from the drop-down menu. If you do not wish to assign a role to the user group, select None. 3. Click Save to save your changes. 4. Click Close. The User Groups - User Defined window will appear including any modifications of the name or preemption level.
342 DSView Installer/User Guide Figure 8.34: User Group Members Window 3. Click Assign. The Assign Users to User Group window will appear.
Chapter 8: Grouping 343 Figure 8.35: Assign Users to User Group Window 4. Add a DSView user to the user group: a. Select the DSView user to add in the Available Users list. Multiple DSView users may be selected by pressing Ctrl while clicking on the DSView users. b. Click Add. The DSView users will be moved to the Members list. -orRemove a DSView user from the user group: a. Select the DSView user which you wish to remove in the Members list.
344 DSView Installer/User Guide Viewing the access rights of user group members Different built-in and user-defined user groups provide different access rights for units. Access rights determine which actions you may or may not perform on a unit. You may view the units that belong to a built-in or user-defined user group and the access rights provided to each by the built-in or user-defined user group.
Chapter 8: Grouping 345 To view the access rights of a target device in a user group: 1. From the User Groups - Built-in window, click on a user group name. -orFrom the User Groups - User Defined window, click on a user group name. The User Group Properties window will appear. 2. From the side navigation bar, click Access Rights. Target Devices is automatically selected in the side navigation bar and the Target Device Access Rights window will appear. Figure 8.
346 DSView Installer/User Guide 3. From the side navigation bar, click Appliances. The Appliance Access Rights window will appear. Figure 8.37: Appliance Access Rights Window 4. Click Close when you are finished. The User Accounts - All window will appear.
347 CHAPTER Using DSView 3.0 Management Software Tools 9 About Tools The DSView software contains tools that may be used to perform various actions on units, which are managed appliances (DSR switches, CPS serial over IP appliances, EVR1500 environmental monitor and control appliances and generic appliances) and target devices. Using Unit Tools The Unit tools window contains tools that allow a DSView user to: • Export unit information into a .csv (comma separated value) file.
348 DSView Installer/User Guide Figure 9.1: Units Tools Window Exporting units The Export Units tool will export information about units into a .csv file with the default name unitproperties.csv. You may change the name of the file when it is saved. The following information may be selected for export: • Name - The name of the unit. See Modifying unit overview information on page 147 for information on assigning a name to a unit.
Chapter 9: Using DSView 3.0 Management Software Tools 349 • Department - The department name assigned to units. See Modifying unit location properties on page 153 for information on assigning a unit to a department. • DSView Server - The name of the DSView Server associated with units. See DSView Server on page 55 for information on the DSView Server. • IP Address - The IP address of units. See Modifying unit network properties on page 157 for information on changing the IP address.
350 DSView Installer/User Guide To export units: 1. From the Unit Tools window, click the Export Units icon or link. The Welcome page of the Export Units Wizard will appear. Click Next. 2. The Select Unit Properties to Export window will appear. Figure 9.2: Export Units Wizard - Select Unit Properties to Export Window 3. Specify the properties you wish to export: a. Select the properties in the Available Properties list.
Chapter 9: Using DSView 3.0 Management Software Tools d. 4. 5. 351 Click Next. The Save Process window will appear. Click Next. The Completed Successful window will appear, along with a File Download dialog box. Click Open. The file will download and open. By default, .csv files are configured to open in Microsoft Excel. If Microsoft Excel is not installed on your computer, you will be prompted to select a text editor to use for opening the .csv file. NOTE: The default file name of the .
352 DSView Installer/User Guide • Local Users - Specifies whether the DSView user or user group has the right to manage local users on the DSR switch or CPS appliance. See Modifying local account settings on DSR switches and CPS appliances on page 204 for information on specifying local users for a DSR switch or CPS appliance. The following information will be exported for target devices: • Target Device - The name of the target device.
Chapter 9: Using DSView 3.0 Management Software Tools 353 Figure 9.3: Export Unit Rights Wizard - Select Unit Type Window a. Select Appliances to export the rights for managed appliances in your DSView system. -orSelect Target Devices to export the rights for target devices in your DSView system. b. Click Next. 3. The Save Process window will appear. Click Next. 4. The Completed Successful window will appear, along with a File Download dialog box. 5. Click Open. The file will download and open.
354 DSView Installer/User Guide 6. Click Finish. The Units Tools window will appear. Merging target devices Use the Merge Target Devices tool to merge two or more target devices into a single target device. Using the Merge Target Devices tool may be necessary if a target device is connected to one or more DSR switches and/or CPS appliances.
Chapter 9: Using DSView 3.0 Management Software Tools 355 NOTE: To remove selected target devices, select the target device you wish to remove from the Target Devices to Merge list (multiple target devices may be selected by pressing Ctrl or Shift while clicking on the target device names) and clicking Remove. The target devices will be moved to the Available Target Devices list. c.
356 DSView Installer/User Guide 6. Click Finish. The Units Tools window will appear.
Chapter 9: Using DSView 3.0 Management Software Tools 357 Figure 9.6: Unit Overview Window Rebooting DSR switches and CPS appliances NOTE: To reboot a DSR Switch or CPS appliance, you must have been granted Reboot Appliance access rights for the DSR Switch or CPS appliance in the Access Rights window. By default, DSView users who are members of the DSView Administrators, User Administrators and Appliance Administrators built-in groups have this access right.
358 DSView Installer/User Guide Upgrading the firmware on DSR switches and CPS appliances You may manually upgrade the firmware on a DSR switch or CPS appliance using the Upgrade Firmware tool in the Unit Overview window. NOTE: A valid FLASH file must exist in the DSView Server’s firmware repository for the DSR switch or CPS appliance to use this command. NOTE: Optionally, one or more DSR switches or CPS appliances may be FLASH upgraded as a task. See Managing Tasks on page 368 for more information.
Chapter 9: Using DSView 3.0 Management Software Tools 359 NOTE: To remove selected firmware files, select the firmware file you wish to remove from the Firmware Files to Update list (multiple firmware files may be selected by pressing Ctrl or Shift while clicking on the firmware file names) and clicking Remove. The firmware files will be moved to the Available Firmware Files list. c.
360 DSView Installer/User Guide 5. Click Finish. The Unit Overview window will appear. 6. The progress of the upgrade task can be checked by clicking the System tab and then clicking Tasks.in the top navigation bar. Resynchronizing DSR switches and CPS appliances When a DSR switch or CPS appliance changes, it may not be properly represented in the DSView system. For example, a target device may be added, removed or moved.
Chapter 9: Using DSView 3.0 Management Software Tools 3. 361 a. Click Allow target devices that contain default names to be added to allow target devices that have default names in the DSR switches and CPS appliances to be added to the DSView software database. b. Click Remove Offline connections to remove any connections to target devices that are offline from the DSView system. c. Click Next.
362 DSView Installer/User Guide Figure 9.11: Resync Appliance Wizard - Cascade Switch Configuration Window 4. From the drop-down menu, select the type of each detected cascade switch.
Chapter 9: Using DSView 3.0 Management Software Tools 7. Click Next. The Completed Successful window will appear. 8. Click Finish. The Unit Overview window will appear. 363 Saving the configuration of DSR switches and CPS appliances You may save the configuration of a DSR switch or CPS appliance to a file using the Save Configuration tool in the Unit Overview window.
364 DSView Installer/User Guide Figure 9.12: Save Appliance Configuration Wizard - Type in File Description Window a. Type a description of the configuration that will be saved and may be used if you wish to restore the configuration at a later time. b. Click Next. 3. The Completed Successful window will appear. 4. Click Finish. The Unit Overview window will appear.
Chapter 9: Using DSView 3.0 Management Software Tools To restore the configuration of a DSR switch or CPS appliance: 1. Click the Restore Configuration icon or link. The Welcome page of the Restore Appliance Configuration Wizard will appear. Click Next. 2. The Select Configuration to Restore window will appear. Figure 9.13: Restore Appliance Configuration Wizard - Select Configuration to Restore Window a. Click the radio button to the left of the file containing the configuration you wish to restore.
366 DSView Installer/User Guide To save the user database of a DSR switch or CPS appliance: 1. Click the Save User Database icon or link. The Welcome page of the Save Appliance User Database Wizard will appear. Click Next. 2. The Type in File Description window will appear. Figure 9.14: Save Appliance User Database Wizard - Type in File Description Window a. Type a description of the user database that will be saved and can be used if you wish to restore the database. b. Click Next. 3.
Chapter 9: Using DSView 3.0 Management Software Tools 367 database file must exist. See Saving the user database of a DSR switch or CPS appliance on page 365 for more information. NOTE: The DSR switch or CPS appliance must be rebooted to enable the restored user database file. To restore the user database of a DSR switch or CPS appliance: 1. Click the Restore User Database icon or link. The Welcome page of the Restore Appliance User Database Wizard will appear. Click Next. 2.
368 DSView Installer/User Guide Managing Tasks The Tasks window allows you to add, delete and modify tasks. The Tasks window lists all existing tasks configured in the DSView software and allows you to manually run tasks. To display the tasks window: 1. From the DSView 3.0 Explorer, click the System tab. 2. From the top navigation bar, click Tasks. The Tasks window will appear. Figure 9.
Chapter 9: Using DSView 3.0 Management Software Tools 369 Table 9.1 lists and describes the status icons that will appear in the Tasks window. Table 9.1: Task Status Icons Icon Task Idle - A task that is not currently running. Running - A task that is currently occurring. Stopping - A task that has run but not completely stopped. Disabled - A task that is prevented from executing. Remote - A task that is scheduled on a remote DSView Server.
370 DSView Installer/User Guide Figure 9.17: Select Task to Add Window Use the Select Task to Add window to choose the type of task you wish to run and to name the task. Clicking Next will allow you to specify information on when and how often to run the task Once you have specified the time and frequency for running the task, the wizard will prompt you for task-specific information required by the DSView software for running the task.
Chapter 9: Using DSView 3.0 Management Software Tools 371 appliance (CPS1610, DSR1021, and so on), followed by the particular DSR switches or CPS appliances. Finally, specify which traps you wish to turn on and off on the selected DSR switches or CPS appliances. To specify SNMP trap settings for other types of DSR switches or CPS appliances, you must create additional tasks.
372 DSView Installer/User Guide Figure 9.18: Add Task Wizard - Select When to Run Task Window Use the Select When to Run Task window to choose when and how often you wish to run the task. Clicking Next will allow you to specify parameters for run the task if you choose any option other than Run task now. You may choose to run tasks at the following times: • Run task now - Choosing this option will run the task immediately after you click Finish when adding the task in the Add Task Wizard.
Chapter 9: Using DSView 3.0 Management Software Tools 373 • Weekly - Choosing this option will run the task once each week or regularly each certain number of weeks (every 2 weeks, every 3 weeks and so on), beginning at a specific time on a specific date. You may also specify which days you wish for the task to run.
374 DSView Installer/User Guide Click Every (hours) and select a number of hours from the drop-down menu. c. Click on the calendar button or the field to the left of the calendar button and select a date to begin running the task. To use the calendar: • Click on the year and select a year from the drop-down menu that will appear. • Click on the month name and select a month from the drop-down menu that will appear. -orUse the arrows at the top of the calendar to move forward and backward by month.
Chapter 9: Using DSView 3.0 Management Software Tools 375 a. Select the hour, minute and half of day from the drop-down menus to select the time to begin running the task. b. Click Every Day to run the task each day of the week (Sunday-Saturday). -orClick Weekdays to run the task once each weekday (Monday-Friday). -orClick Every (days) and select the number of consecutive days (1-365) from the drop-down menu. c.
376 DSView Installer/User Guide Figure 9.21: Add Task Wizard - Specify Weekly Schedule Window a. Select the hour, minute and half of day from the drop-down menus to select the time to begin running the task. b. Click Every (weeks) and select the number of consecutive weeks (1-52) from the drop-down menu. c. Select the day of week to run the task from the list box. Multiple days may be selected by pressing Ctrl while clicking on the days. d.
Chapter 9: Using DSView 3.0 Management Software Tools 377 To run a task monthly: 1. From the Select When to Run the Task window, click Monthly. Click Next. 2. The Specify Monthly Schedule window will appear. Figure 9.22: Add Task Wizard - Specify Monthly Schedule Window a. Select the hour, minute and half of day from the drop-down menus to select the time to begin running the task. b. Click Day and select the day of the month to run the task using the drop-down menu.
378 DSView Installer/User Guide d. Click on the calendar button or the field to the left of the calendar button and select a date to begin running the task. To use the calendar: • Click on the year and select a year from the drop-down menu that will appear. • Click on the month name and select a month from the drop-down menu that will appear. • -or- • Use the arrows at the top of the calendar to move forward and backward by month.
Chapter 9: Using DSView 3.0 Management Software Tools 379 Figure 9.23: Add Task Wizard - Specify DSView System Backup Properties Window a. Type the directory in which to create the system backup, which may be a local drive on the DSView Server or at a network location specified by a UNC path. NOTE: The directory name must be entered in case-sensitive text if your operating system supports casesensitive filenames. b.
380 DSView Installer/User Guide 5. The Completed Successful window will appear. Click Finish. The Tasks window will appear including the new task. To configure SNMP trap settings on an appliance: 1. From the Tasks window, click Add. The Welcome page of the Add Task Wizard will appear. Click Next. 2. The Select Task to Add window will appear. 3. 4. a. Select Configure SNMP trap settings on appliance from the drop-down menu. b. Type a 1-64 character name for the task. c. Click Next.
Chapter 9: Using DSView 3.0 Management Software Tools 381 Select a unit group. b. 5. Click Next. The Select Appliance Type window will appear. Figure 9.25: Add Task Wizard - Select Appliance Type Window 6. a. Select the type of DSR switch or CPS appliance for which to configure SNMP traps. b. Click Next. The Select Appliances window will appear.
382 DSView Installer/User Guide Figure 9.26: Add Task Wizard - Select Appliances Window 7. a. Select the specific DSR switches or CPS appliances for which to configure SNMP traps: • Select the DSR switch or CPS appliance you wish to add from the Available Appliances list. Multiple DSR switches or CPS appliances may be selected by pressing Ctrl or Shift while clicking on the DSR switch or CPS appliance names. • Click Add. The unit(s) will be moved to the Appliances to Configure list. b.
Chapter 9: Using DSView 3.0 Management Software Tools 383 Figure 9.27: Add Task Wizard - Configure SNMP Traps Window a. Modify the state of each SNMP trap by selecting on of the following from the trap’s dropdown menu: • Select No Change if you wish to leave the trap on/off state to the state already configured in the DSR switch or CPS appliance. • Select Enable to turn the trap on. • Select Disable to turn the trap off. -orClick one of the following buttons: 8.
384 DSView Installer/User Guide To perform target device power control operations: 1. From the Tasks window, click Add. The Welcome page of the Add Task Wizard will appear. Click Next. 2. The Select Task to Add window will appear. 3. 4. a. Select Control power of target devices from the drop-down menu. b. Type a 1-64 character name for the task. c. Click Next. The Select When to Run the Task window will appear. a. Select a time to run the task.
Chapter 9: Using DSView 3.0 Management Software Tools 385 Select a particular unit group to configure from the drop-down menu. See Managing Units using Unit Groups on page 313 for information on creating unit groups. b. 5. Click Next. The Select Target Devices window will appear. The Available Target Devices list will contain all target devices available in the unit group specified in the previous step. Figure 9.29: Add Task Wizard - Select Target Devices Window 6. a.
386 DSView Installer/User Guide Figure 9.30: Add Task Wizard - Select Power Control Function Window 7. a. Specify the power control function you wish to perform on the target devices: • Select Turn Power On to power up the specified target devices. • Select Turn Power Off to power down the specified target devices. • Select Cycle Power to power down and then power up the specified target devices. b. Click Next. The Completed Successful window will appear. Click Finish.
Chapter 9: Using DSView 3.0 Management Software Tools c. 3. 4. 387 Click Next. The Select When to Run the Task window will appear. a. Select a time to run the task. See Specifying when to run tasks on page 371 for information on specifying when and how often to run a task. b. Click Next. The Specify Export Audit Log Properties window will appear. Figure 9.31: Add Task Wizard - Specify Export Audit Log Properties Window a.
388 DSView Installer/User Guide c. Click Use date and time for file naming to append the date and time (in military time) to the end of the audit log file. For example, if you are creating the audit log file on October 1, 2004 at 10:04 pm, the file created will be named auditlog1001042204.csv. NOTE: If an audit log exists in the specified directory and you do not use this option, it will be overwritten when the new audit log is created. d. 5. Click Next.
Chapter 9: Using DSView 3.0 Management Software Tools 6. 389 • Select the column you wish to remove from the Columns to Export list. Multiple columns may be selected by pressing Ctrl or Shift while clicking on the column names. • Click Remove. The column(s) will be moved to the Available Columns list. b. To change the order in which exported columns are listed in the output .
390 DSView Installer/User Guide Figure 9.33: Add Task Wizard - Select Unit Group Window a. Select All Appliances from the drop-down menu to upgrade all units. -orSelect a particular unit group to upgrade from the drop-down menu. See Managing Units using Unit Groups on page 313 for information on creating unit groups. b. 5. Click Next. The Select Appliance Type window will appear.
Chapter 9: Using DSView 3.0 Management Software Tools 391 Figure 9.34: Add Task Wizard - Select Appliance Type Window 6. a. Select the type of DSR switch or CPS appliance that you wish to upgrade. b. Click Next. The Select Appliances list will contain all DSR switches and CPS appliances available in the unit group specified in the previous step.
392 DSView Installer/User Guide Figure 9.35: Add Task Wizard - Select Appliances Window 7. a. Select the specific DSR switches or CPS appliances that you wish to upgrade: • Select the DSR switch or CPS appliance you wish to add from the Available Appliances list. Multiple DSR switches or CPS appliances may be selected by pressing Ctrl or Shift while clicking on the DSR switch or CPS appliance names. • Click Add. The unit(s) will be moved to the Appliances to Configure list. b. Click Next.
Chapter 9: Using DSView 3.0 Management Software Tools 3. 4. 393 The Select When to Run the Task window will appear. a. Select a time to run the task. See Specifying when to run tasks on page 371 for information on specifying when and how often to run a task. b. Click Next. The Completed Successful window will appear. Click Finish. The Tasks window will appear including the new task.
394 DSView Installer/User Guide Modifying tasks NOTE: Remote tasks, which are scheduled on another DSView Sever, may not be modified from the DSView Server to which you are logged in. To modify a remote task, you must log in to the DSView Server on which the task was created. You may modify the following for existing tasks: • Schedule - When and how often to run the task and frequency that the task is scheduled to run. • Properties - The task-specific information required to run the task.
Chapter 9: Using DSView 3.0 Management Software Tools 395 To modify the properties of a task: 1. From the Tasks window, click the name of the task you wish to modify. The side navigation bar will include the name of the task that you are modifying. 2. From the side navigation bar, click Properties. A Task Properties window will appear. 3. Modify the properties of the task.
396 DSView Installer/User Guide Customizing the Appliance Firmware Files window By default, the following field displays in the Appliance Firmware Files window: • Version - Displays the version of the firmware. • Firmware Type - Displays the type of firmware (Boot or Application). • Appliance Type - Displays the family of DSR switch or CPS appliance the firmware supports. • Creation Date-Time - Displays the time the firmware was created.
Chapter 9: Using DSView 3.0 Management Software Tools 397 Figure 9.38: Add Firmware File Wizard- Select Firmware File to Import Window 3. Enter the directory and filename of the firmware file you want to add to the DSView software appliance files repository. Alternately, you may browse for the file by clicking the Browse button. 4. Type a description of the firmware file in the Description field. 5. Click Next. The firmware is added and the Completed Successful window appears. 6. Click Finish.
398 DSView Installer/User Guide • The country and language of the firmware You may modify the description of the firmware file. The information in the Firmware File Properties window facilitates system troubleshooting and support. For optimum performance, keep your firmware current. To display firmware information: 1. From the Appliance Firmware Files window, click on the version of a firmware file. The Firmware File Properties window will appear. Figure 9.39: Firmware File Properties Window 2.
Chapter 9: Using DSView 3.0 Management Software Tools Deleting firmware FLASH Firmware may be deleted from the DSView software file repository. To delete firmware: 1. From the Appliance Firmware Files window, select the checkbox(es) of any firmware you wish to delete. 2. Click the Delete button. A confirmation dialog box will appear. 3. Click Yes to delete the firmware files. -orClick No to cancel the action.
400 DSView Installer/User Guide
401 CHAPTER 10 Working with Audit Logs About Audit Logs Whenever an event occurs in the DSView system, the event is saved in the audit log. Examples of events that may be logged include changes in the state of a managed appliance (DSR switch, CPS serial over IP network appliance, EVR1500 environmental monitor or generic appliance), an unsuccessful log in to the DSView software, the completion of run tasks and log outs. The types of audit log entries are predefined in the DSView software.
402 DSView Installer/User Guide Figure 10.1: Audit Log - All Window Clicking on the following links beneath Audit Log Views in the side navigation bar will expand the link and display additional sub links: • Severity Level - Displays links that may be clicked to view audit log entries of a particular severity level (Monitor, Information, OK, Non-Critical, Critical or Non-Recoverable).
Chapter 10: Working with Audit Logs • 403 Severity - Displays information about an audit log entry. Clicking on an audit log entry in this column will display the Audit Log Event Information window, which contains detailed information about the entry. An icon will also appear to the left of the item name. Table 10.1 lists the icons that will appear for various severity levels: Table 10.
404 DSView Installer/User Guide • Detailed Description - Displays detailed information about an audit event. Detailed descriptions may including items such as the name of a target device, DSView Server, DSView user and so on. For example, an MIB-II interface link up trap would contain Appliance change of state in the Description column, while the Detailed Description column would contain Generic link up interface 1. • DSView Server - Displays the name of the DSView Server where the event was logged.
Chapter 10: Working with Audit Logs 405 Table 10.
406 DSView Installer/User Guide Table 10.
Chapter 10: Working with Audit Logs 407 Table 10.
408 DSView Installer/User Guide Table 10.
Chapter 10: Working with Audit Logs • 409 Click Event Category to display a list of audit logs belonging to a specific category in the side navigation bar and then click on one of the following: • Appliance - Displays the Audit Log - Appliance Events window, which displays events related to managed appliances. • System - Displays the Audit Log - System Events window, which displays events related to the DSView software host server, global settings, licenses, tasks or firmware.
410 DSView Installer/User Guide Using the Date Filter When viewing audit log entries, an additional filter is available that allows you to view either all events of a particular type or a series of events between two specific periods. Figure 10.2: Date Filter Window To view all events of a particular type: 1. From an Audit Log window, click Date Filter. The Date Filter window will appear. 2. In the first drop-down menu in the From line, select First Event. 3.
Chapter 10: Working with Audit Logs 3. 411 Click on the calendar button or the field to the left of the calendar button and select a start date. To use the calendar: a. b. Click on the year and select a year from the drop-down menu that will appear. Click on the month name and select a month from the drop-down menu that will appear. -orUse the arrows at the top of the calendar to move forward and backward by month. c.
412 DSView Installer/User Guide Viewing the Details of Audit Log Events You may view all logged information about a specific audit log event. To view the details of an event in the audit log: 1. From an Audit Log window, click on the link in the Severity column for which you wish to view details. The Audit Log Event Information window will appear and contain information about the audit log entry. Figure 10.
Chapter 10: Working with Audit Logs 413 Deleting Audit Log Events To delete an event from the audit log: 1. From an Audit Log window, click the checkbox to the left of the event(s) you wish to delete. -orClick the checkbox to the left of Severity at the top of the list to select all events listed in the window for deletion. 2. Click Delete. A confirmation dialog box will appear. 3. Click OK to delete the event(s) -orClick Cancel to cancel the action.
414 DSView Installer/User Guide Figure 10.5: Enabled Audit Log Events Window 2. Click the checkbox to the left of an enabled event you wish to disable or a disabled event you wish to enable. -orClick the checkbox to the left of Audit Log Event at the top of the list to select all events listed in the window. NOTE: Events may not be enabled until then they are disabled. 3. Click Enable to enable the selected events. -orClick Disable to disable the selected events.
Chapter 10: Working with Audit Logs 415 Retaining the Audit Log By default, an audit log is retained for one week. However, you may specify a retention time of up to one year. NOTE: Audit log information is stored in the DSView software database and is replicated. Increasing the audit log retention time may impact the performance of your DSView system. It is recommended that old audit log entries be archived to .csv files by scheduling tasks. See Managing Tasks on page 368 for more information.
416 DSView Installer/User Guide Configuring Email Notifications NOTE: The Simple Mail Transfer protocol (SMTP) must be configured to receive email notifications about audit events. The DSView software may be configured to send one or more users email notifications when events occur. All configured email notifications will appear in the Email Notifications window. The Email Notifications window is displayed by clicking Email Notifications in the side navigation bar.
Chapter 10: Working with Audit Logs 417 The following columns are displayed in the Email Notifications window and may be turned off by clicking the Customize link: • From Address - Displays the email address of the send of a notification. • To Address - Displays the email addresses of the recipients of a notification. See Using the Customize Link in DSView Software Windows on page 15 for information on using the Customize link. To configure an email notification: 1.
418 DSView Installer/User Guide b. Type the email address of the person you wish to designate as the sender of the notification in the From field. NOTE: The From field has a maximum limit of 64 characters. c. Type a subject heading for the notification in the Subject field. NOTE: The Subject field has a maximum limit of 64 characters. d. 4. Click Next. The Select Events to Trigger Email Notification window will appear. Figure 10.9: Select Events to Trigger Email Notification Window a.
Chapter 10: Working with Audit Logs b. 5. 419 • Select the event you wish to remove from the Events to Notify list. Multiple events may be selected by pressing Ctrl while clicking on the event names. • Click Remove. The events will be moved to the Available Events list. Click Next. The Completed Successful window will appear. Click Finish. Modifying email notifications To modify an email notification: 1. From the side navigation bar, click Email Notifications.
420 DSView Installer/User Guide NOTE: The Send To field has a maximum limit of 1024 characters. b. Modify the email address of the person you wish to designate as the sender of the notification in the From field. NOTE: The From field has a maximum limit of 64 characters. c. Modify the subject heading for the notification in the Subject field. NOTE: The Subject field has a maximum limit of 64 characters. d. Add or remove events that will cause an email to be sent to the specified individual(s).
Chapter 10: Working with Audit Logs 421 Testing email notifications Once an email notification has been created, you may send a test message to ensure that the notification is delivered to the specified recipients. To test an email notification: 1. From the side navigation bar, select Email Notifications. The Email Notifications window will appear. 2. Click the checkbox to the left of the notification(s) you wish to test.
422 DSView Installer/User Guide To create an auditlog .csv file: 1. From the side navigation bar, select Tools. The Audit Log Tools window will appear. Figure 10.11: Audit Log Tools Window 2. Click the Export Audit Log icon or text. The Welcome page of the Export Audit Log Wizard will appear. a. 3. Click Next. The Select Columns to Export window will appear.
Chapter 10: Working with Audit Logs 423 Figure 10.12: Export Audit Log Wizard - Select Columns to Export Window a. Add or remove the columns of information that you wish to export. To add a column of information: • Select the column you wish to export from the Available Columns list. Multiple columns may be selected by pressing Ctrl while clicking on the column names. • Click Add. The columns will be moved to the Columns to Export list.
424 DSView Installer/User Guide 6. From the File Download dialog box, click Open. The file will be downloaded and will open on the DSView Client. By default, .csv files are configured to open in Microsoft Excel. If Microsoft Excel is not installed on your computer, you will be prompted to select a text editor to use for opening the .csv file. -orFrom the File Download dialog box, click Save. The Save As dialog box will appear. Select a directory and file name and click Save to save the .csv file.
425 APP ENDICE S Appendices Appendix A: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: 1. Check the pertinent section of the manual to see if the issue may be resolved by following the procedures outlined. 2. Check our web site at www.avocent.
426 DSView Installer/User Guide Appendix B: TCP Ports The DSView Client accesses the DSView Server and perform commands using a standard web browser. The communication protocol used between the DSView Client web browser and the DSView Server is the HTTPS protocol. By default, TCP/IP port 443 is used for HTTPS connections, but you may change the port using the DSView Server Network Properties window.
Appendices 427 Figure B.1: Ports Used with a DSR Switch Connection (KVM) Without Proxy In a proxied connection, communication with TCP/IP ports 8192 and 2068 occurs between the DSView Server and the DSR switch instead of directly between the DSView Client and the DSR switch. The DSView Client receives information by communicating back and forth with the DSView Server using port 1078. Figure Figure B.2 illustrates the ports used with a proxied DSR switch connection.
428 DSView Installer/User Guide Figure B.2: Ports Used with a DSR Switch Proxy Server Connection (KVM) If the DSView user wishes to establish a session with another port on the DSR switch, the same process is used. For debugging purposes, connection details may be seen by using the console port to place the DSR switch into Debug mode. CPS appliance ports Like a DSR switch, a CPS appliance may use a non-proxied or a proxied connection. CPS appliances use a Secure Shell Protocol (SSH).
Appendices 429 Figure B.3: Ports Used with A CPS Appliance Connection (Serial) Without Proxy In a proxied connection, communication between the DSView Server and CPS appliance occurs over port 22. The SSH connection between the DSView Client and the DSView Server is tunneled over port 1078. Figure B.4 illustrates the ports used with a proxied CPS appliance connection.
430 DSView Installer/User Guide Figure B.4: Ports Used with A CPS Appliance Proxy Server Connection (Serial) DSView Server ports The DSView Server uses the HTTPS port for communication with DSView Clients and Spoke DSView Servers. Changes made to the browse list through the DSView 3.0 management software are transmitted back to the DSView Server host, which refreshes its browse list view over the TCP/ IP port 443 connection.
Appendices 431 Figure B.5: Generic Appliance Session Ports If Active Directory or LDAP external authentication is being used within your DSView system, TCP/IP ports 389 and 636 are used for connections between the DSView Server and the external authentication server. Port 389 is typically used for non-SSL connections and port 636 is used for SSL connections.
432 DSView Installer/User Guide SNMP ports A DSR switch or CPS appliance may be configured to send SNMP traps to the DSView Server in addition to an external SNMP manager. Figure B.7: Ports Used by SNMP (No External SNMP Manager) If an external SNMP manager has been added to your DSView 3.0 management system, communication occurs between the SNMP manager and the DSR switch or CPS appliance, as shown in Figure B.8. Figure B.
Appendices 433 Appendix C: DSR Remote Operations Software The DSR Remote Operations software provides a subset of DSView 3.0 management software functionality that allows access to a DSR switch when an Ethernet connection is not available. For example, if you are in a branch office and your Ethernet network is down, you may still access your remote server network by attaching a v.34, v.90 or v.
434 DSView Installer/User Guide The DSR Remote Operations software uses an SSL-based connection to the DSR switch to authenticate the DSView user. If the DSView Server is unreachable, the switch will use its internal database to perform remote authentication. If the internal database of the DSR switch fails to authenticate the DSView user when a log in is attempted, or the user does not log in before the specified time out of the DSR switch, the modem connection will be disconnected.
Appendices 435 Window features When you have launched the software and successfully logged in, the DSR Remote Operations window will display the list of DSView Servers connected to the DSR switch. Figure C.2 shows the DSR Remote Operations window areas, and descriptions follow in Table C.1. A B E D C Figure C.2: DSR Remote Operations Window Table C.1: DSR Remote Operations Descriptions Letter Description A Menu bar: Allows you to access many of the features in the DSR Remote Operations window.
436 DSView Installer/User Guide Content area views The items displayed in the content area of the DSR Remote Operations window will vary, depending on which link has been selected in the side navigation bar. Servers view When Servers is selected, a list of servers attached to the switch will appear.
Appendices 437 Table C.2: DSR Remote Operations Content Area Icons (Servers View) Icon Description A target device that is powered up and has no established KVM Video Viewer sessions. A target device that has an active KVM Video Viewer session.
438 DSView Installer/User Guide Specific icons also appear in the Power view. These icons are outlined in Table C.3. Table C.3: DSR Remote Operations Content Area Icons (Power View) Icon Description The SPC socket is powered up The SPC socket is powered down Version view Selecting Version in the side navigation bar of the DSR Remote Operations window will display version information for the switch. Figure C.
Appendices 439 displayed by the DSR Remote Operations software. See the installer/user guide for the DSR switch for more information. • Ensure that an external modem is attached to the modem port of the DSR switch. The modem port should have auto-answer turned off (typically a modem’s default setting). • Ensure that the PC containing the DSView Client interface has dial-up software and that the software is configured properly. See your operating system documentation for more information.
440 DSView Installer/User Guide 3. Type the username and password to which you wish to connect and then click OK. If authentication is successful, the DSR Remote Operations window will appear. Figure C.7: DSR Remote Operations Window NOTE: The switch will disconnect the modem connection if there is no activity on the modem connection for the time period specified by the inactivity time-out value. The default inactivity time-out value (15 minutes) may be changed using the Terminal Applications menu.
Appendices 441 To display the Servers view: From the menu bar, select View - Servers. -orFrom the side navigation bar, click Servers. To refresh the Server view: From the menu bar when the Servers View is displayed, select View - Refresh. To connect to a server: NOTE: DSView users with a User level account may connect to a server only when given access to a switch. See User Groups on page 19 for more information. 1. From the Servers view, select a server and select Tools - Connect from the menu bar.
442 DSView Installer/User Guide To refresh the Power view: From the menu bar when the Power view is displayed, select View - Refresh. To power up an SPC socket: 1. From the side navigation bar, select Power. A list of SPC sockets attached to the switch will appear in the content area. 2. Select an SPC socket that has not been powered up and select Tools - Power On from the menu bar. -orSelect an SPC socket that has not been powered up and click the Power On toolbar button.
Appendices 443 To cycle the power of an SPC socket: 1. From the side navigation bar, select Power. A list of SPC sockets attached to the switch will appear in the content area. 2. Select an SPC socket that is powered up and select Tools - Cycle Power from the menu bar. -orSelect an SPC socket that is powered up and click the Cycle Power toolbar button. -orRight-click on an SPC socket that is powered up and select Cycle Power from the shortcut menu.
444 DSView Installer/User Guide Appendix D: Terminal Emulation This appendix contains information about the keys, sequences, encoding and decoding for the DSView 3.0 management software Terminal Emulation modes when using the Telnet/SSH applet window. Encode refers to how the Client interface processes typed keys. Decode refers to how the Client interface processes data coming from the target device.
Appendices 445 VT100+ terminal emulation The VT100+ Emulation mode provides compatibility with the Microsoft headless server EMS serial port interface. The DSView software Telnet/SSH applet VT100+ terminal emulation works identically to VT100, with the exception of support for the function keys listed in the following table. Table D.
446 DSView Installer/User Guide VT100 terminal emulation The following table lists the VT100 special key and control (Ctrl) key combinations and indicates Avocent encoding/decoding support, where Yes = supported and No = not supported. Table D.
Appendices 447 Table D.
448 DSView Installer/User Guide The following table lists the VT100 PF1-PF4 key definitions. Encoding of each listed key is supported; decoding is not applicable. Table D.6: VT100 PF1-PF4 Key Definitions Key Code Sequence F1 Esc [ O P F2 Esc [ O Q F3 Esc [ O R F4 Esc [ O S The following table lists the ANSI mode control sequences for VT100 terminal emulation and indicates Avocent encoding/decoding support, where Yes = supported and No = not supported. Table D.
Appendices Table D.7: VT100 ANSI Mode Control Sequences (Continued) Control Sequence Definition Esc H Horizontal Tabulation Set Encode/Decode Yes/Yes Esc [ Pn; Pn f Horizontal and Vertical Position No/Yes Esc D Index No/Yes Esc E Next Line No/Yes Esc M Reverse Index No/Yes Esc c Reset to Initial State No/No Esc [ Ps; Ps;..;Ps 1 Reset Mode No/No Esc ( A Select Character Set GØ U.K. No/No Esc ) A Select Character Set G1 U.
450 DSView Installer/User Guide Table D.7: VT100 ANSI Mode Control Sequences (Continued) Control Sequence Definition Esc [ g or Esc [ Ø g Clear tab at current column Encode/Decode Yes/Yes Esc [ 3 g Clear all tabs Yes/Yes Esc [ 2 Ø h Modes to Set - New Line Only supports Linefeed/New Line Column mode wraparound No/Yes Esc [ 2 Ø l Modes to Reset - Linefeed Only supports Linefeed/New Line Column mode wraparound No/Yes Esc [ ? 1 h Modes to Set - Cursor Key Mode Appl.
Appendices Table D.
452 DSView Installer/User Guide VT220 terminal emulation The following table lists the keystroke mapping (encoding) for VT220 emulation. Table D.8: VT220 Encoding VT220 Keyboard PC Keyboard VT220 Keyboard Byte Sequence Delete Delete Øx7F Left Arrow Left Arrow Esc [ D Right Arrow Right Arrow Esc [ C Up Arrow Up Arrow Esc [ A Down Arrow Down Arrow Esc [ B Keypad / Keypad / / Keypad * Keypad * * Keypad - Keypad - - Keypad + Keypad + + Keypad . Keypad . . Keypad Ø..
Appendices The following table lists the DSView software decoding for VT220 terminal emulation. Table D.
454 DSView Installer/User Guide Table D.9: VT220 Decoding (Continued) VT220 Keyboard Function VT220 Keyboard Byte Sequence Device status report Esc [ Pn n What are you? Esc [ Pn c Sat Mode Esc [ Pn h Delete Pn Characters Esc [ Pn P Insert Pn Characters Esc [ Pn L Delete Pn Lines Esc [ Pn M Insert Character Esc [ Pn @ Erase Pn Characters Esc [ Pn X VT52 terminal emulation The following table lists the DSView software keystroke mapping (encoding) for VT52 terminal emulation. Table D.
Appendices 455 Table D.11: VT52 Decoding (Continued) VT52 Keyboard Function VT52 Keyboard Byte Sequence Erase to end of screen Esc J Erase to end of line Esc K The following table lists the VT52 and ANSI auxiliary keypad definitions. Encoding of each listed keypad key is supported; decoding is not applicable. Table D.
456 DSView Installer/User Guide VT320 terminal emulation The following table lists the DS Management Software keystroke mapping (encoding) for VT320 terminal emulation. Table D.
Appendices 457 Table D.13: VT320 Encoding (Continued) VT320 Keyboard PC Character Sequence VT320 Keyboard Byte Sequence Down Arrow Down Arrow Esc [ B Left Arrow Left Arrow Esc [ D Right Arrow Right Arrow Esc [ C The following table lists the DS Management Software decoding for VT320 terminal emulation. Table D.
458 DSView Installer/User Guide Table D.
459 Glossary Access Control Refers to mechanisms and policies that restrict access to computer resources. Active Directory Active Directory is the directory service included with Microsoft Windows 2000 and later versions of Windows operating systems. It extends the features of previous Windows-based directory services and contains new features that ease the navigation and management of large amounts of information, which may generate savings for both Administrators and end users.
460 DSView Installer/User Guide ASMP (Avocent Secure Management Protocol) A protocol used to securely configure managed appliance settings. This TCP based protocol uses an SSL encrypted communications link. AMSP uses TCP port 3211. NOTE: Port 3211 is non-configurable. Auditing The process of tracking DSView user activities by recording selected types of events in the audit log of the DSView Server. Authentication Server An authentication server is a network device that provides authentication services.
Glossary 461 Cascade Switch An analog KVM switch that is connected to a DSR switch port or DSRIQ. A cascade switch expands the number of connections allowed on a DSR switch if the DSR switch supports the cascade protocol. Certificate Authentication Certificate authentication is the process of authenticating with a digital certificate. CPS Appliance An Avocent managed appliance that provides a Telnet server for accessing serially attached devices over a standard TCP/IP connection.
462 DSView Installer/User Guide DSR Switch Avocent’s digital KVM switch series of products that allow KVM signals to be transmitted over a standard TCP/IP connection. DSRIQ A smart module that uses CAT 5 cabling to attach a target device to a DSR switch. The DSRIQ significantly reduces cable bulk in the rack and is well suited for high-density installations. DSView Client A customer provided PC with an installed web browser.
Glossary 463 Encryption The translation of data into a secret code. Encryption is the most effective way to achieve data security. To read an encrypted file, you must have access to a secret key or password that enables you to decrypt the file. Unencrypted data is called plain text. Encrypted data is referred to as cipher text. There are two main types of encryption: • Asymmetric encryption (also called public-key encryption) • Symmetric encryption.
464 DSView Installer/User Guide Hypertext Transfer Protocol (HTTP) The underlying protocol by which WWW clients and servers communicate. HTTP is an application-level, generic, stateless, object-oriented protocol for distributed, collaborative, hypermedia information systems. A feature of HTTP is the typing and negotiation of data representation, allowing systems to be built independently of the data being transferred.
Glossary 465 Local Port The physical connection through which a DSR switch or CPS appliance can be accessed without accessing a network connection. For a DSR switch, the local port is typically the KVM connection at which a keyboard, mouse and monitor can be connected directly to the DSR switch. An onscreen display may be invoked to control the DSR switch and access switched KVM ports.
466 DSView Installer/User Guide On-Screen Configuration and Activity Reporting (OSCAR) A tool that is built in to Avocent appliances that allows a DSView user connected to the local KVM port to view and change settings in a DSR switch or CPS appliance. OSCAR also allows a local user to connect to target devices.
Glossary 467 Site A location that contains a managed appliance, DSView Server or both. Simple Network Management Protocol (SNMP) A set of protocols for managing complex networks. SNMP works by sending messages to different parts of a network. SNMP-compliant devices, called agents, store data about themselves in MIBs and return this data to the SNMP requesters.
468 DSView Installer/User Guide Telnet A terminal emulation program for TCP/IP networks such as the Internet that is commonly used to remotely control web servers. The Telnet program runs on your PC and connects your PC to a server on the network. Commands may then be entered through the Telnet program and will be executed as if being entered directly on the server console, which enables you to control the server and communicate with other servers on the network.
Glossary 469 Wide Area Network (WAN) Typically refers to a network that is distributed at multiple sites and connected by a relatively slow link between the sites. The WAN is frequently implemented using a VPN on the Internet. Web Application (Webapp) Groups of server-side Web resources that make up an interactive online application.
470 DSView Installer/User Guide
471 INDE X Index Symbols .
472 DSView Installer/User Guide modifying the Active Directory domain modifying the encryption method modifying user browsing 92 92 92, 95 Active Directory domain modifying for Active Directory authentication 92 Active Sessions link Unit Views window ActiveX 243 generic appliance license keys 142 114 local user account (DSR switch or CPS serial over IP network appliance) 206 locations 309, 310 sites 298, 299 106 Spoke DSView Servers 103 target device 145 tasks 369 unit group members 319 unit
Index mouse (Video Viewer window) 254 assigning target device access rights to a local user account (DSR switch or CPS serial over IP network appliance) 211 adjusting color depth (Video Viewer window) Video Viewer window 251 249 user group members adjustment 254 manual video (Video Viewer window) 252 video (Video Viewer window) 251 automatic video (Video Viewer window) ADSAP (Avocent DS Authentication Protocol) 459 AES cipher 276 AIDP (Avocent Install and Discover Protocol) 459 alignment mous
474 DSView Installer/User Guide authentication server IP address defining (DSR switch or CPS serial over IP network appliance) 167 authentication services 70 Backup DSView database and system files task 370 87 removing 103 viewing 73 modifying 378 adding base DN 101 100 modifying (LDAP group) authentication settings modifying (LDAP user) modifying for local OSCAR (DSR switch) 178 460 automatic logging 291 enabling (Telnet/SSH applet) 290 disabling (Telnet/SSH applet) 85 base DN (LDAP user)
Index viewing properties 339 asset tag number 475 152 307 association of units with locations 312 association of units with sites 302 association of units with departments C CA (Certificate Authority) 23, 61, 461 cascade devices 3, 460 cascade switches 6, 461 Cast cipher 276 35, 48, 56, 60, background window color (Telnet/SSH applet) 278 color scheme colors (Telnet/SSH applet) certificate authentication 461 Certificate Authority (CA) 23, 61, 461 certificates 461 35, 48, 56, 60, 278 CPS seri
476 DSView Installer/User Guide target device Telnet port target device type 158 149 target device web browser URL 158 Terminal Emulation mode 279 Terminal Emulation mode arrow key sequences 279 terminal type (Telnet/SSH applet) 280 terminal window size (Telnet/SSH applet) 279 the names of unit groups 318 thumbnail size (Thumbnail Viewer) 260 157 customizing PPP (CPS serial over IP network appliance) 193 188, 193 pasting (Telnet/SSH applet) 157 293 closing 154 Telnet/SSH applet session 29
Index configuration Contrast 253 restoring (DSR switch or CPS serial over IP network appliance) 364, 365 Control power of target devices task saving (DSR switch or CPS serial over IP network appliance) 363 cookies selecting a DSView Server role 37 Configure SNMP trap settings on an appliance task 370 adding 380 copying a history buffer screen 275 history buffer (Telnet/SSH applet) 292 session data (Telnet/SSH applet) 292 copying a history buffer screen 275 configuring appliance local user acco
478 DSView Installer/User Guide 210 disconnecting a DSView session 197 deleting a local user account displaying 170 enabling SNMP system settings 169 enabling SNMP traps 173 icon 11 managing Serial port settings 186 merging target devices when adding 136, 141 modifying a local user account 210 modifying DSView session settings 198 modifying network properties 159 modifying network settings 165 modifying port settings 174 modifying session settings 194 modifying SNMP settings 168 ports 428 enabling SNMP m
479 Index D demilitarized zone (DMZ) daily running tasks department 374 Data Terminal Ready/Data Carrier Detect (DTR/ DCD) 191 changing for a unit 154 departments 304, 305 database replication 461 adding date filter associating units with using with the audit log Debug mode changing the name of 428 defining 304, 306 managing units 303 modifying 304 removing the association of units with 188 307 304 DES encryption 199 viewing 324 exit macros 200 custom fields description information
480 DSView Installer/User Guide line wrap (Telnet/SSH applet) 281 local echo (Telnet/SSH applet) displaying DSR switch information 282 DSR switches used with 250 64 exiting proxy server installing unit status polling 69 disabling Full Screen mode CPS serial over IP network appliance 170, 173 169, disconnecting a DSView session (DSR switch or CPS serial over IP network appliance) 197 displaying DSR switch information using DSR Remote Operations Software 443 57 DSView users using user accoun
Index modifying a local user account 210 199 modifying local account settings 204 modifying DSView session settings modifying local OSCAR authentication settings 178 179 modifying network properties 159 modifying network settings 165 modifying port settings 174 modifying session settings 194 modifying SNMP settings 168 ports 426 modifying modem port settings preventing target devices with default names from being added 136, 141 rebooting 357 rebooting using DSR Remote Operations Software 440 renaming
482 DSView Installer/User Guide 28 overview of working with 8 product overview 1 running 48 uninstalling 53 using tools 347 using with a firewall 24 87 modifying account policies 87 modifying custom field labels 87, 88 specifying lockout policies 88 specifying password policies 88 DSView Server 3, 55, 462 certificates 22 minimum requirements DSView Internal authentication using with a network address translation device 26 using with a virtual private network 25 viewing the license key 113 10 dis
483 Index modifying the address 117 modifying the port number 117 DTR/DCD (Data Terminal Ready/Data Carrier Detect) 191 112 DSView system 462 components 2 dynamic host configuration protocol (DHCP) DSView users E removing dynamic logging starting (Telnet/SSH applet) 225 adding 229 about 291 editing 235 changing the preemption level 235 creating user notes 237 deleting accounts 231 changing group membership displaying connected to video sessions 271 managing 225 managing using user groups 46
484 DSView Installer/User Guide Secure mode 131 exiting DSR Remote Operations Software thumbnail in scan sequence (Thumbnail Viewer) 261 unit status polling encryption Export audit log to a comma separated values (.csv) file task 199 199 DES 199 adding 3DES modifying for Active Directory authentication 92 entering History mode 284 establishing viewer sessions allowing users Export audit log to comman separated values (.
Index Telnet/SSH applet 273 modifying (LDAP user) 259 Video Viewer window 245 features and benefits 1 Thumbnail Viewer full scaling 250 246, 248, 249, 250, 261 enabling and disabling 249 enabling and disabling Full Screen mode files 353 appliance_rights.csv 351 auditlog.csv 371, 386, 421, 422 setup.exe 29, 45 target_device_rights.csv 351, 353 unitproperties.csv 348, 351 applance_rights.csv filtering information in the DSView 3.
486 DSView Installer/User Guide 318 deleting moving to the beginning of the history buffer 275, 284 318 removing members 319 viewing 313 viewing members 318 modifying members moving to the end of the history buffer 284 276 276 hmac-md5-96 276 hmac-ripemd160 276 hmac-sha1 276 hmac-sha1-96 276 hotkey 463 HP OpenView 168 printing a screen hmac-md5 group object class 85 preemption level 21 85 group schema 96, 101 schema grouping about 295 HTML (hypertext markup language) groups changing DSView u
Index updating the certificate on the Spoke DSView Server 118 Image Capture Horizontal Position 253 updating the Spoke DSView Server certificate Image Capture Width 253 117 Image Capture Vertical Position 253 importing 463 hypertext transfer protocol (HTTP) 464 hypertext markup language (HTML) self-signed certificate icon changing for a target device 149 CPS serial over IP network appliance 11 11 227 EVR1500 environmental monitor and control appliance 11 in use 11 defining (DSR switch or CPS
488 DSView Installer/User Guide 128 KVM Session 464 modifying the user full name attribute KVM session modifying the user object class blocked icon modifying the user key attribute 100 connecting to an existing 243 launching modifying the user schema 96, 242 registering certificates selecting a browsing method launching from the Unit Overview window user base DN 84 242 user full name attribute 9, 129, 149 100 100 98 launching from the DSView 3.
489 Index adding for external authentication group base DN 85 group member attribute group object class group schema 282 81 Local Echo mode 85 local OSCAR authentication settings 85 modifying (DSR switch) 178 85 modifying the group base DN 282 local port 101 local user accounts modifying the group members attribute 101 101 modifying the group schema 96, 101 modifying the user base DN 100 modifying the group object class modifying the user full name attribute 465 assigning target devic
490 DSView Installer/User Guide 292 stopping (Telnet/SSH applet) 292 Telnet/SSH applet 289 logging out 53 login credentials 68 login scripts 282 building 283 editing (Video Viewer window) 264 resuming (Telnet/SSH applet) executing (Telnet/SSH applet) exit 200 283 enabling automatic login (Telnet/SSH applet) 283 57 M MAC address 165 macro groups adding macros (Video Viewer window) 262 personal (Video Viewer window) 262 sending (Video Viewer window) 263 Telnet/SSH applet 285 Macros menu (Video Vi
Index Software 440 MIB-II (Management Information Base) 168 SPC power control device settings 180 Microsoft Active Directory SPC power control device using DSR Remote Operations Software 441 Microsoft Windows NT Spoke DSView Servers tasks 103 49 Video Viewer window Hub DSView Server 70 manual backup using the Backup and Restore Utility Hub DSView Server 71 manual restoration using the Backup and Restore Utility Hub DSView Server 72 manual scaling enabling and disabling 250 manual video adjustm
492 DSView Installer/User Guide Use SSL in Certificate-based Trust 82, 83, 93, 98 75, 76, Use SSL in Trust All 75, 76, 82, 83, 93, 97, 98 VT100 ANSI DSView user password 447 237 234 DSView users using user accounts email notifications 226 419 encryption method (Active Directory authentication) 92 445 modifying 87, 89, 92, 96 VT100+ Emulation encryption method (LDAP authentication) access rights of managed appliances 164 access rights of target devices DSView user custom field properties
493 Index 158 target device overview information 149 task properties 395 task schedule 394 tasks 394 unit access rights 161 unit contact properties 154 unit custom field properties 155 unit group members 318 unit identity properties 151 unit location properties 153 unit network properties 157 unit note properties 156 unit overview information 147 unit properties 150 target device network properties aligning cursors (Video Viewer window) alignment (Video Viewer window) 257 choosing a local cursor (Video
494 DSView Installer/User Guide icon 128 passively sharing a connection Novell LDAP Services 72 passwords changing O object class 84, 51 modifying for DSView users 85 101 modifying (LDAP user) 100 OK event icon 403 modifying (LDAP group) On-Screen Configuration and Activity Reporting (OSCAR) 27, 466 modifying local authentication settings (DSR switch) 178 opening DSView Client session 49 Telnet/SSH applet opening a session 277 Telnet/SSH applet session 277 operating systems 28, 44, 49, 242
495 Index sending 263 managing settings (SPC power control device) using (Video Viewer window) 180 262 modifying (DSView Spoke Server) personal unit groups adding modifying modem settings (DSR switch) 179 315 adding members SNMP 319 changing the names of deleting TCP/IP power control allowing users to perform 164 target device (Telnet/SSH applet) target device task target device (Telnet/SSH applet) modifying (DSR switch or CPS serial over IP network appliance) 174 ports 428 customizing
496 DSView Installer/User Guide preempting a DSView user connection preemption level 21, 244 modifying location (unit) 153 22 changing for a DSView user modifying network (CPS serial over IP network appliance) 159 235 modifying network (DSR switch) 231 effective user 21 group 21 user 21 DSView user modifying network (generic appliance) 160 modifying network (target device) preventing target devices with default names from being added when adding a CPS serial over IP network appliance or DSR swit
Index using DSR Remote Operations Software 440 refresh screen (Video Viewer window) 249 Register Spoke Server Wizard 242 resetting Regained Communication (RCM) SNMP trap 57 107 232 DSView user account passwords resolution changing (Video Viewer window) registering 248 restart certificates for Active Directory certificates for LDAP 94 Regular Desktop mode 98 256, 261 369 restoring removing configuration of CPS serial over IP network appliances 364 access rights 163 association of units
498 DSView Installer/User Guide resynchronizing automatic CPS serial over IP network appliance DSR switches 360 360 250 250 manual 250 full RTS/CTS (Request to Send/Clear to Send) 191 256, 257 Scan mode 195, 214, 258, 260, 441 using 258 running scan preferences retaining mouse (Video Viewer window) audit log 415 393 the software 48 Running icon 369 tasks manually setting (Thumbnail Viewer) 260 scan sequence disabling a thumbnail (Thumbnail Viewer) 260 S enabling a thumbnail (Thumbnail
Index 55 DSView Spoke Servers 57 enabling the proxy 64 Hub DSView 27 managing 114 security DSView Spoke Server Telnet/SSH applet 276 security alert certificates 35, 36, 56 self-signed certificates 61 importing 61 creating managing Spoke DSView Server macros (Video Viewer window) 263 serial number changing for a unit customizing communication properties (CPS serial over IP network appliance) 189 customizing general properties (CPS serial over IP network appliance) 187 managing (CPS serial over I
500 DSView Installer/User Guide network appliance) 194 CPS serial over IP network appliance) 171 viewing (DSR switch or CPS serial over IP network appliance) 194 session time-out specifying SNMP destinatioin (DSR switch or CPS serial over IP network appliance) 172 245 setting up a DSView Server Video Viewer window size 248 56 viewing (SPC power control device) 182, 183 settings setup.
501 Index removing the association of units with viewing 302 298 SMTP (simple mail tranfer protocol) 68 SMTP (simple mail transfer protocol) SMTP server uninstalling 57 updates 68 login credentials 53 29 sorting information in the DSView 3.
502 DSView Installer/User Guide Spoke DSView Servers 103 time-out value for DSView Clients 66 Video Viewer session settings 247 specifying the number of items displayed in a window 17 specifying when to run tasks 371 Spoke DSView Server adding 27, 103, 467 106 115 deleting displaying licenses T 113 managing 103 467 145 target device managing certificates for 117 116 adding adding connections modifying network settings registering a Hub DSView Server as status icons 244 Stealth mode 124
503 Index power cycle (Telnet/SSH applet) 294 368 modifying 394 power cycle (Video Viewer window) modifying properties Video Viewer window power cycle target devices 271 power down (Telnet/SSH applet) 294 modifying schedule power control task 384 managing power down (Video Viewer window) Video Viewer window power down target devices 270 power up (Telnet/SSH applet) 294 Video Viewer window power up target devices 270 preventing from adding with default names when adding a DSR switch or CPS serial
504 DSView Installer/User Guide 292 creating macro groups 288 creating macros 286 copying the history buffer customizing session properties deleting macros 278 289 deleting macro groups 287 disabling 7-bit ASCII 282 disabling automatic logging 291 disabling automatic login 283 disabling line wrap 281 disabling local echo 282 disabling the exit warning prompt 278 9 editing macro groups 288 editing macros 287 enabling 7-bit ASCII 282 displaying the window Telnet/SSH applet window displaying 290
Index changing the thumbnail size 260 specifying destinations 260 enabling a thumbnail in a scan sequence 261 exiting 261 features 259 launching a device session 261 pausing a scan sequence 260 performing tasks 260 restarting a scan sequence 260 setting scan preferences 260 tiered switch 468 time-out 245 specifying for DSView Clients 66 disabling a thumbnail in a scan sequence toolbar adding macros or commands (Video Viewer window) 248 modifying (Video Viewer window) 247 modifying hide time (Video Vi
506 DSView Installer/User Guide side navigation bar Tools link 123 127 managing 121, 147 hiding 124 348, 351 unitproperties.
Index Upgrade Appliance Firmware Wizard Upgrade Appliance Firmware 358 Upgrade Firmware tool 358 upgrading 176 upgrading firmware CPS serial over IP network appliance DSR switches 358 358 Use SSL in Certificate-based Trust mode 82, 83, 93, 98 Use SSL in Trust All mode 97, 98 19 built-in 329 deleting 338 Auditors wizards DSRIQ modules 507 75, 76, 75, 76, 82, 83, 93, 19 modifying members 339 modifying properties 340 removing from units 162 removing members 341 User Administrators 19 user-defi
508 DSView Installer/User Guide Users user group 19 allowed operations using manual (Video Viewer window) 19 Video Viewer window 23 video FPGA Audit Log tool 421 background refresh certificates 250 468 proxy port 32 22 specifying session settings date filter with the audit log 410 DSR Remote Operations Software 439 347 global macros (Video Viewer window) 262 Integrated Windows Authentication 23 keyboard pass-through 261 locations to manage units 308 personal macros (Video Viewer window) 2
509 Index deleting macro groups 268 deleting macros from macro groups displaying 267 9 displaying DSView users 271 displaying macro group 270 editing a macro 264 features 245 250 full scaling 246, 248, 249, 250, 261 global macros 262 Image Capture Horizontal Position 253 Image Capture Vertical Position 253 Image Capture Width 253 Keyboard Pass-through mode 261 Macros menu 269 manual scaling 250 manual video adjustment 252 minimum requirements 242 modifying the toolbar 247 modifying the toolbar hid
510 DSView Installer/User Guide the first page in the DSView 3.
Index Resync Appliance 360 363 Save Appliance User Database 366 Update DSView Server 61 511 working with the audit log Save Appliance Configuration 401 with the DSView 3.0 management software 8 X X.
