Rack Power Manager Installer/User Guide c
Rack Power Manager Installer/User Guide Emerson, Emerson Network Power and the Emerson Network Power logo are trademarks or service marks of Emerson Electric Co. Avocent, the Avocent logo, AlterPath, Cyclades, DSR and DSView are trademarks or service marks of Avocent Corporation or its affiliates in the U.S. and other countries. All other marks are the property of their respective owners.
i TA B LE OF C ON TE N TS Product Overview System Components Third party products 1 1 2 Supported Units 2 Power devices 3 Installation About Installation 5 5 Minimum requirements for the Rack Power Manager software 5 Before installing and configuring the Rack Power Manager software 6 Installing the Rack Power Manager Software 6 Configuring the Rack Power Manager Software 8 Running the Rack Power Manager Software 9 Minimum client requirements 10 Opening a client session 10 Uninstalli
ii Rack Power Manager Installer/User Guide Install Rack Power Manager Hub Server 24 Importing the Data 25 Configure RPM Hub and Spoke server Rack Power Manager Explorer Windows Using the Side Navigation Bar Using Windows 26 27 28 29 Sorting information in a window 29 Filtering information in a window 29 Using the Customize link in windows 30 Displaying pages 32 Printing a window 32 Refreshing a window 32 Using keyboard commands 33 Basic Operations Rack Power Manager Help 35 35 Config
Table of Contents iii Internet Explorer Considerations 45 Managing ActiveX® controls 45 Security zones 46 Advanced Internet options 48 Certificates System certificate policy and trust store 49 50 Integrated Windows Authentication 52 Firewalls 53 VPNs 54 NAT Devices 56 Licenses 58 Adding a new license key System Information Rack Power Manager Servers Server Properties 60 60 61 61 Server certificates 63 Server trap destinations 68 Client session information 69 Email 70 Unit
iv Rack Power Manager Installer/User Guide TACACS+ external authentication service 101 RSA SecurID external authentication service 105 User Authentication Services Window 107 Units View Windows Types of Units View windows 109 109 Topology view 110 Accessing Units View windows 111 Showing and hiding units 112 Units View windows fields 113 Multiple unit operations from a Units View window 115 Unit Overview Windows 116 Unit Status Window 117 Adding and Deleting Units Adding Units 119 1
Table of Contents v Automatic Inheritance for Group Memberships and Properties Managing Units Appliance Configuration Templates 131 133 133 Saving appliance configuration templates 133 Modifying appliance configuration template properties 134 Applying appliance configuration templates 135 Unit Properties 136 Unit Overview Settings 140 About Access Rights 143 How access rights can be assigned 144 Unit Access Rights 144 Managed Appliance Settings 145 Managed Appliance SNMP Settings 1
vi Rack Power Manager Installer/User Guide Customizing the Appliance Sessions window Connections to Units 165 166 SSH Passthrough Sessions Configuring SSH Passthrough 167 167 Enabling SSH Passthrough 167 SSH port sharing 168 SSH Passthrough Sessions 169 Establishing an SSH Passthrough connection to a unit 170 Escape key sequence 172 Break sequences 173 Transferring read/write access 174 Disconnecting a session 175 Displaying session output 175 Grouping Units Site, Department and Loca
Table of Contents vii Transferring units to a zone 199 Managing zone properties 200 Using Zones 202 Units actions in a zone 202 Managing User Accounts User Accounts Windows 209 209 Adding User Accounts 211 Deleting User Accounts 214 Unlocking User Accounts 214 Resetting a User Account Password 214 Changing User Account Properties 215 Username 215 User certificates 216 User SSH key 216 User password 217 User account restrictions and expiration settings 217 User group member
viii Rack Power Manager Installer/User Guide About the Telnet Viewer 231 Telnet Viewer Window Features 232 Telnet Viewer window toolbar 233 Security Property 234 Opening a Session 235 Customizing the Telnet Viewer 235 Customizing Session Properties 236 Login scripts 239 Reviewing Session Data 240 Macros 241 Macro groups 243 Logging 245 Copying, Pasting and Printing Session Data 248 Power Control of Devices Attached to Power Devices 249 Closing a Telnet Viewer Session 250 Usin
Table of Contents ix Adding tasks 262 Specifying when to run tasks 262 Adding Tasks Using the Add Task Wizard 265 Task: Backup Rack Power Manager software database and system files 265 Task: Configure SNMP trap settings on a managed appliance 266 Task: Exporting an event log .csv file 267 Task: Exporting an Asset Report to a .csv file 269 Task: Exporting a Usage Report to a .
x Rack Power Manager Installer/User Guide Adding Plug-ins 292 Displaying Plug-in Information 293 Managing Plug-ins 295 Upgrading a plug-in 295 Disabling and activating a plug-in 295 Appendix A: Technical Support 297 Appendix B: Terminal Emulation 298 Appendix C: Regaining Access to the Rack Power Manager Software 316
1 1 Product Overview Rack Power Manager software is a stand-alone web browser-based, centralized Rack PDU Management solution. It provides all centralized management capabilities related to Rack PDU devices, ability to perform power control actions as well as run power consumption reports for outlets, PDU's, racks, rows etc. as well as for all custom groups of equipment. NOTE: Unless otherwise specified, all references to DSView™ software refer to DSView software version 4 or higher.
2 Rack Power Manager Installer/User Guide Spoke servers are primarily used for redundancy of all PDU management and to have improved scalability. They perform database replication with the hub server. The hub server acts as the coordinator for database replication between itself and all of the other spoke servers in a Rack Power Manager software system. A hub server and a spoke server both offer the same Rack Power Manager software functionality to a user.
Chapter 1: Product Overview 3 The Rack Power Manager software supports the managed appliances listed in this section. Other appliances may be supported by plug-ins; see the Avocent web site, www.avocent.com, for a list of plug-ins that may currently ship with the Rack Power Manager software and/or that can be added to the Rack Power Manager software. See Plug-ins on page 291 for information about adding and managing plug-ins in the Rack Power Manager software system.
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5 2 Installation This chapter describes the installation sequence for the Rack Power Manager software: • What you should do before installing the software • How to install the software • Configuring the software, plus considerations when upgrading • Starting a client session Final sections describe how to change your password, uninstall the software, end a Rack Power Manager software session and install Java.
6 Rack Power Manager Installer/User Guide Before installing and configuring the Rack Power Manager software Before installing the Rack Power Manager software, install the managed appliance hardware. If the computer will be a hub server, you will need the license key obtained from Emerson and provide a username and password to use for initial log in.
Chapter 2: Installation 7 b. Double-click on the downloaded installation package (setup.exe). A dialog box will indicate that the server will be verified to ensure it meets the minimum requirements for installing the Rack Power Manager software. c. For Linux, enter the following command to access the readme file: less //RPM/readme. For example, the following command accesses the readme file on the /media/cdrom mount point. less /media/cdrom/Rack Power Manager/readme 4.
8 Rack Power Manager Installer/User Guide 9. b. Enter the port number. c. Enter the password. d. Click Install. For an existing database installation, click the checkbox to Use Existing Database. 10. Click Next. a. Entert the database IP address, listening port number and the database username and password. b. On the Installation Settings Confirmation screen, click Install. 11. The Installation Complete window will open.
Chapter 2: Installation 9 2. A security alert box will appear containing certificate information. See Certificates on page 49. 3. The Select RPM Server Role window opens. • Click Hub to assign the dedicated server as the hub server, then click Next. Go to step 4. • Click Spoke to assign the dedicated server as a spoke server, then click Next. Go to step 8. 4. Follow the on screen instructions. 5. Click Finish. 6. The User Login window will open in the Rack Power Manager Explorer.
10 Rack Power Manager Installer/User Guide The Rack Power Manager software uses Secure Sockets Layers (SSL) encryption to send data between the Rack Power Manager software host and the web browser on the client to ensure data integrity and privacy. When a user attempts to log in to a Rack Power Manager software client session, the authentication service configured in the Rack Power Manager software by the Rack Power Manager software administrator verifies the credentials of the user.
Chapter 2: Installation 11 Depending on the settings specified by the administrator, you may be required to change your password before being allowed to complete the login process. See Adding User Accounts on page 211. 4. Click Login. The window that appears depends on the rights assigned to the Rack Power Manager user that is logging in. If the client machine uses an onboard video controller and experiences video problems, be sure the BIOS is updated to the latest version.
12 Rack Power Manager Installer/User Guide 2. Insert the Rack Power Manager software DVD into your DVD drive. If AutoMount is supported and enabled, open a command window and continue with step 3. -orIf your system does not support AutoMount, issue the following command to mount the DVD volume: mount , where and are the names of your server’s DVD Linux device and mount point directory, respectively.
Chapter 2: Installation 13 operating systems, you must update Java and install the JRE using the Macintosh software updates. Refer to the Macintosh operating system documentation for more information. To install the JRE on a Windows client: 1. In a Rack Power Manager software Units View window (see Accessing Units View windows on page 111), click an Action link. 2. A window will open, containing a link for downloading the JRE installer. Download the JRE installer, then close all browser windows. 3.
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15 3 Transition This chapter describes the steps for transitioning to Rack Power Manager software. • Transitioning from DSView 3 management software and DSView 3 Power Manager Plug-in to Rack Power Manager software • Transitioning from DSView software version 4 or higher to the Rack Power Manager software DSView™ 3 Software and Power Manager Plug-in to RPM software NOTE: In this document, DSView 3 software refers to DSView software versions 3.7.2.x or 3.7.3.x.
16 Rack Power Manager Installer/User Guide Back up the DSView 3 Software Using the DSView 3 software backup and restore utility or the command line, back up the hub and each spoke server. The backup includes the database, plug-ins, firmware, appliance templates and system properties. You may manually create a backup of your hub server. Two methods are available: • From a command line in an MS-DOS window. This method may be used for DSView 3 software hub servers on supported Windows® systems.
Chapter 3: Transition 3. 17 To backup the DSView 3 software hub server, enter DSViewBackupRestore.sh -backup archive -passwd -overwrite. For example, entering the following in a command prompt window will create a backup named dbasebackup.zip with the password test1. DSViewBackupRestore.sh backup -archive dbasebackup.zip -passwd test1 To manually back up a hub server using the Backup and Restore Utility dialog box on a supported Windows system: 1.
18 Rack Power Manager Installer/User Guide a UNC (Universal Naming Convention) path. The Location field cannot be set to a mapped network drive. The directory name must be entered in case sensitive text if your operating system supports case sensitive filenames. b. If the specified directory location is a network path that requires a login, enable the Login required to access shared drive location checkbox.
Chapter 3: Transition 9. 19 For an existing PostgreSQL server, enter the IP address, port, username and password and click Next. -orFor a new instance, enter the install folder, port, and password and click Next. Click Install on the confirmation screen. 10. Click Ok on the Service Startup message. 11. Click Done. Migration Utility Exporting the Data The DSView data migration utility was installed with the RPM software.
20 Rack Power Manager Installer/User Guide To export the DSView 3 software data from a Linux® operating system: 1. Navigate to the DSViewDataMigrationUtility folder, By default this folder is located at /usr/local/Emerson/RackPowerManager/DSViewDataMigrationUtility. To launch the migration utility, enter ./DataMig.sh from the command line. 2. Choose option number two to export the data. 3. From the menu, enter the server type. 4. a. Choose Hub, if you are exporting data from the hub. b.
Chapter 3: Transition 8. Enter the database name in the DB Name field. 9. Click Next. 21 10. In the DSView Hub Database field, enter or browse to the location that you saved the DSView 3 software export file. 11. In the PMP Database field, enter the path or browse to the location of the exported PMP database file. 12. Click Next. 13. Assign the data from servers on your DSView System to your RPM System and click Next. 14. Confirm the server assignments and click Next. 15.
22 Rack Power Manager Installer/User Guide 13. Assign the data from servers on your DSView System to your RPM System and click Next. 14. Confirm the server assignments and click Next. 15. In case you have assigned data to RPM spoke server, you will be prompted for the DB server port, user name and password of the spoke DB server. Enter these details and click Next. 16. Click Finish. Configure RPM Hub and Spoke servers To configure the hub server: 1. Stop the RPM service on the hub server. 2.
Chapter 3: Transition 3. 23 Check the checkbox to the left of the Database Replication task and then click Run Now. Back up the DSView Software Using the DSView software backup and restore utility or the command line, back up the hub and each spoke server. The backup includes the database, plug-ins, appliance templates and system properties. You may manually create a backup of your hub server. Two methods are available: • From a command line in an MS-DOS window.
24 Rack Power Manager Installer/User Guide 4. Click Browse and use the Save As dialog box to specify a directory and name for the backup file. Click Save when you are finished. 5. Click Backup. The DSView software system backup files are saved. 6. Click Close to close the DSView Backup/Restore Utility dialog box. Extract the PostgreSQL data file To extract PostgreSQL data file: 1. Decompress the backup file previously generated. 2. Navigate to the bin folder and copy the postgresbackup.
Chapter 3: Transition 25 Importing the Data To Import DSView database from a Windows Operating System: 1. To launch the migration utility, from the Windows server, click Start - All Programs Emerson - RPM1.0 - RPMDataMigrationUtility. 2. Click Next to continue. 3. Select DSView4 to RPM 1.0 and click Next. 4. Enter the server IP address of the RPM software hub server. 5. Enter the listening port for your hub server in the DB Server Port field. 6. Enter the database name in the DB Name field. 7.
26 Rack Power Manager Installer/User Guide 9. Browse or enter the location of the DSView4 Database in the DSView4 DB field. This is the postgresbackup.tar file that was extracted from the DSView4 backup 10. Click Next. 11. Assign the servers for migration and click Next. 12. Confirm the server assignments and click Next. 13. Click Finish. Configure RPM Hub and Spoke server To configure the hub server: 1. Stop the RPM service on the hub server. 2.
27 4 Rack Power Manager Explorer Windows When a user is logged in and authenticated, the Emerson Rack Power Manager Explorer window opens. From the Rack Power Manager Explorer window, you may view, access and manage units. Figure 4.1: Example EmersonRack Power Manager Explorer Window Areas Table 4.
28 Rack Power Manager Installer/User Guide Number Description 1 Top option bar - Use the top option bar to bookmark a Rack Power Manager software window, refresh a window display, print a page, log out of a software session or access online help. The name of the logged in user appears on the left side of the top option bar. 2 Tab bar - Use the tab bar to display and manage units, user accounts, reports, system settings and session profiles.
Chapter 4: Rack Power Manager Explorer Windows Number 29 Description 1 Expand All Nodes - Click this arrow in the upper right corner to expand all nodes and display additional links. 2 Collapse All Nodes - Click this arrow in the upper right corner to collapse all nodes and their links. 3 Collapse Node - Click this arrow to collapse an opened tree branch and its links. 4 Expand Node - Click this arrow to expand a closed tree branch and display its links.
30 Rack Power Manager Installer/User Guide Typed in the Filter Field Results Entering a string displays a filtered list of items that contain the ‘word’ (that is, it will find matching strings that are followed by anything other than a letter or number). For example, typing email will list any items that contain the string email, followed by a space or punctuation mark.
Chapter 4: Rack Power Manager Explorer Windows 31 By clicking the Customize link, you can also show units that have been hidden in a Units View window. NOTE: If you are in a Units View window, the link is displayed as “Custom Fields and Filter” and this window contains additional filtering options. On any other window, the link is displayed as “Customize”. The term “Customize link” is used throughout this document to refer to both links.
32 Rack Power Manager Installer/User Guide 7. (Units View windows only) To specify which fields are included in a filter, select the field (s) from the Available Fields list and click the Add button. To remove fields from a filter, select the fields from the Filter on these fields list and click Remove. 8. To set the Fields to Show and List Items as the default, click Set as Default. This button will appear only if you are a Rack Power Manager software administrator.
Chapter 4: Rack Power Manager Explorer Windows Using keyboard commands In addition to using a mouse, certain keyboard commands may be used to select and change items in windows. Table 4.5: General Keyboard Commands Key Description Tab Transfers focus to the next control in the window, including the calendar Shift-Tab Transfers focus to the previous HTML control Table 4.6 lists the keyboard commands that may be used when a calendar is enabled and has focus. Table 4.
34 Rack Power Manager Installer/User Guide Key Description Up Arrow Increments the spinner number by one Down Arrow Decrements the spinner number by one
35 Basic Operations 5 This chapter describes basic operations and settings, including global system properties, profiles, built-in user groups and preemption levels. Rack Power Manager Help The Rack Power Manager help is hosted on the Avocent web site. If you do not have continuous access to the Internet, you may wish to install the help on the local Rack Power Manager server.
36 Rack Power Manager Installer/User Guide NOTE: If your Rack Power Manager software version is several versions prior to the current version, the help may not be available on the Avocent web site. In this case, when you access the help from the web, you are prompted to save a .zip file of the help to the local device. Installing Rack Power Manager help on a local server You can automatically download the help from the Avocent web site using the Rack Power Manager software, or you can visit www.avocent.
Chapter 5: Basic Operations 37 • Power settings - see Power Settings on page 38 • Automatic inheritance - see Automatic Inheritance for Group Memberships and Properties on page 131 Legal Notice Administrators may enable or disable the display of a legal caption and disclaimer prior to users logging in to the Rack Power Manager software. When enabled, the legal disclaimer is displayed every time a user logs in.
38 Rack Power Manager Installer/User Guide • Weak SSL ciphers are disabled. This setting prevents the potential loss of data integrity. NOTE: When PCI compliance is enabled, the exporting of the Rack Power Manager server CSR files, PEM certificates and SSH keys does not submit the request to the client's browser; instead the files are saved in the Rack Power Manager server user's home directory. The CSR filename is the name of the Rack Power Manager server with extension .
Chapter 5: Basic Operations 4. Enter a number of seconds between 0 and 60 to specify the amount of time for the Rack Power Manager server to wait for power operations to complete. The preset value is 60 seconds. 5. Click Save. 39 Profiles Profile information contains features and tasks that may affect actions when using the Rack Power Manager software.
40 Rack Power Manager Installer/User Guide 4. Select a refresh rate or Never. By default, windows automatically refresh every 30 seconds. If you select Never, windows will only be refreshed when you click the REFRESH icon or text in the top option bar. 5. Click Save. Changing the color scheme When the color scheme is changed, it is changed only for the logged in user. To change the color scheme: 1. Click the Profile tab. 2. Click Preferences in the top navigation bar. 3.
Chapter 5: Basic Operations 41 Choosing the serial session application You may specify the application to be used for serial sessions to Rack PDUs. • Rack Power Manager software Telnet Viewer (Emerson Session Viewer) • Win32 PuTTY Telnet/SSH application • Third party application NOTE: If you use a third party Telnet application, the first time you attempt to launch a session, you will be prompted to confirm the use of that application.
42 Rack Power Manager Installer/User Guide To enable user settable certificates: NOTE: Only Rack Power Manager software administrators may access this procedure. 1. Check the Allow user to set own certificate checkbox. 2. Click Save. To specify a user certificate: NOTE: A user may access this procedure only if a Rack Power Manager software administrator has allowed it. 1. Click the Profile tab. Preferences will automatically be selected in the top navigation bar. 2.
Chapter 5: Basic Operations 4. 43 Click Save. An updated SSH Key window will open. The SSH key file will be uploaded to the Rack Power Manager server for use in authenticating the user. Enabling user credential caching User credential caching provides a single sign-on method for accessing units supported by certain plug-ins. If enabled, the credentials used to log in to the Rack Power Manager software are maintained in a secure internal cache.
44 Rack Power Manager Installer/User Guide Built-In User Group Operation Software Administrator User Administrator Appliance Configure Rack Power Manager software system-level settings Yes No Add, change, import and delete Rack Power Manager software Yes Auditors Users No No No Yes No No No Backup and restore the Rack Power Manager soft- Yes ware database No No No No Register a spoke server Yes No No No No Add, change and delete units Yes No Yes No No Add, change and dele
Chapter 5: Basic Operations 45 Internet Explorer Considerations When the Internet Explorer web browser is used, specific settings are required to enable the Rack Power Manager software to operate correctly. • SSL (Secure Sockets Layer) certificates - Used for secure authentication between the Rack Power Manager software client and Rack Power Manager software hub server; see Certificates on page 49. • ActiveX controls - Used to display Telnet application and serial sessions.
46 Rack Power Manager Installer/User Guide 2. Select Always trust content from Avocent Huntsville Corporation. 3. Click Yes to download the ActiveX control. When the control has been downloaded, a serial session will start in a Telnet Viewer window. To download an ActiveX control on a Rack Power Manager software hub server using Windows XP with Service Pack 2: 1.
Chapter 5: Basic Operations 47 To ensure that the Rack Power Manager software works correctly in security zones: Specify settings for the Local Intranet and Internet security zones. When a Rack Power Manager software client accesses a hub server using a host name (for example, https://avocent), the Local Intranet security zone will be used. When a client accesses a hub server using a web address with periods (for example, https://www.avocent.com), the Internet security zone will be used.
48 Rack Power Manager Installer/User Guide 4. Type the web site address, in standard dot notation (xxx.xxx.xxx.xxx), for the Rack Power Manager software hub server (for example, https://10.0.0.1). 5. Click Add. The web site address will appear in the web sites list box. 6. Ensure that Require server verification (https:) for all sites in this zone is selected. 7. Click OK to save the settings and close the Trusted Sites dialog box. 8. Click OK to close the Internet Options dialog box.
Chapter 5: Basic Operations 49 Certificates The Rack Power Manager software system uses certificates to provide secure transactions between components and to uniquely identify components in the system. System certificate and SSH key The Rack Power Manager software system generates and manages a system certificate and SSH key. The system certificate or SSH key may be exported to a local directory - the certificate’s public key may then be used to validate the signature of data log files.
50 Rack Power Manager Installer/User Guide Client certificates Rack Power Manager software client certificates (also known as user certificates) are used to authenticate client users during login when the Rack Power Manager software internal authentication service is configured in their user accounts. See Adding User Accounts on page 211.
Chapter 5: Basic Operations Feature 51 Value when enabled Chain Building Authority Info Access (AIA) Permits the Rack Power Manager software to use the AIA certificate extension to locate a certificate’s issuer. Max chain length Maximum allowable number of certificates (inclusive) between the leaf certificate and a trusted certificate. Valid range is 1-16. Chain Validation Partial chains Allows partial chains.
52 Rack Power Manager Installer/User Guide To display and manage the trust store: 1. Click the System tab. 2. Click Global Properties in the top navigation bar. 3. In the side navigation bar, click X.509 Certificates, and then click Trust Store. The System Trust Store window will open, listing all trusted certificate authorities known to the Rack Power Manager software. By default, the list contains the standard CAs from Java. 4. To view or change information about a certificate, click on its name.
Chapter 5: Basic Operations 53 To use Integrated Windows Authentication for authentication, a Rack Power Manager software administrator must first enable it. See Client session information on page 69. Firewalls In a typical network configuration, as shown in Figure 5.1, the Rack Power Manager software client is located outside of the firewall and the Rack Power Manager server and managed appliances reside inside the firewall.
54 Rack Power Manager Installer/User Guide Figure 5.1: Typical Rack Power Manager Software System Firewall Configuration Table 5.
Chapter 5: Basic Operations 55 Several factors related to the network setup, including the Rack Power Manager software database replication schedule and methods of device access, can affect the speed of a multi-site VPN network. The trade-off must be made based on the network setup. Frequent replication of the Rack Power Manager software database will increase WAN/VPN traffic but provide steady data reception at the local sites.
56 Rack Power Manager Installer/User Guide Number Description Number Description 3 Site A 9 Rack Power Manager Software Client 4 Target Devices 10 Site B 5 Hub Server 11 Target Devices 6 Spoke Server NAT Devices NAT devices enable a company to use more internal IP addresses than they have assigned to managed appliances. The IP addresses are not exposed outside of the NAT device. NAT devices are typically used with a DSL broadband router.
Chapter 5: Basic Operations Number Description Number Description 4 Client 10 Managed Appliance 5 Public 11 Corporate 6 VPN Another scenario, shown in Figure 5.4, is when the corporate site also uses a NAT device to save IP addresses (double-NAT). Since the Rack Power Manager software client is trying to access a private resource inside the corporate site, the TCP/IP ports used for HTTPS and the proxy server must be configured to be exposed on the corporate NAT device. Figure 5.
58 Rack Power Manager Installer/User Guide NOTE: NAT devices may not be connected between the Rack Power Manager server and any managed appliances. Licenses License keys permit the operation of the Rack Power Manager software on the hub server. They also specify the number of managed devices that may be controlled by the software and spoke servers allowed on a system.
Chapter 5: Basic Operations Section Field Description Licensed Total number of Auditor appliances licensed to be added as managed appliances. Currently in Use Number of Auditor appliance licenses currently enabled. Web Services API Licensed Status of the Web Services API licensing; may be enabled or disabled. For more information, see the Rack Power Manager SDK GUI Access API and Web Services API Installer/User Guide. DS Zones Licensed Total number of DS zones that can be created.
60 Rack Power Manager Installer/User Guide Adding a new license key To add a new license key: 1. Click the System tab. 2. Click Licenses in the top navigation bar. 3. Click License Keys in the side navigation bar. The License Keys window will open. 4. Click Add. The Add License Key window will open. 5. Type a valid new add-on license key in the License Key field. 6. Click Save. The License Keys window opens, containing a new row with the new license key.
61 6 Rack Power Manager Servers This chapter describes how to configure Rack Power Manager server properties, backup and restore hub servers and manage spoke servers. Server Properties Table 6.1 lists the Rack Power Manager server properties. Table 6.1: Server Properties Property Description Identity Name of the Rack Power Manager server and the server’s role (hub or spoke). IP address (*) and port used by clients to access the server using the HTTPS (SSL) protocol.
62 Rack Power Manager Installer/User Guide Property Description Proxy Server When the Avocent proxy server is used, Rack Power Manager software client KVM and serial session requests are sent through the Rack Power Manager server rather than directly to the KVM switch or serial console appliance, which prevents the exposure of the internal address of the managed appliance. You may change the proxy server configuration.
Chapter 6: Rack Power Manager Servers To change server network properties: 1. Click the System tab. 2. Click Network in the side navigation bar. The Rack Power Manager Server Network Properties window will open. 3. Type a new Rack Power Manager server port number in the HTTPS Port field. If the default value (443) is modified, the port number in the URL must be specified when accessing the Rack Power Manager software. For example, if the IP address of the hub server is 10.0.0.
64 Rack Power Manager Installer/User Guide Manager software administrator may create a Certificate Signing Request (CSR) to submit to a trusted third party Certificate Authority (CA) for signature. The administrator may then replace the generated certificate with the new one. If the generated certificate is not replaced, the web browser will prompt a user whether to trust the generated certificate when a Rack Power Manager software client session is started.
Chapter 6: Rack Power Manager Servers 65 that is set to an invalid time, the following warning will appear in the Security Alert dialog box: “The security certificate date is invalid.” Serial session security alerts The Serial Session Viewer, which is used during a serial session, is a Java-based applet.
66 Rack Power Manager Installer/User Guide 2. Click Certificate in the side navigation bar. The RPM Server Certificate Properties window will open. 3. Click Get CSR. A File Download dialog box will appear. 4. Click Open. The CSR is downloaded and displays in the configured text editor. -orClick Save. The Save As dialog box will appear. Select a directory and filename and click Save to save the CSR. 5. Submit the CSR generated request to a CA to obtain a signed server certificate. 6.
Chapter 6: Rack Power Manager Servers 6. 67 c. Type the name of the organizational division or name under which the organization is doing business. d. Type the complete city or location name. The City or Location field is required for organizations registered only at the local level. e. Type the complete name of the state or province where the organization is located. f. Type the two-character ISO country code for the country where the organization is located. g. Click Next. Go to step 7.
68 Rack Power Manager Installer/User Guide 3. In the Spoke Servers window, click Certificate. The Spoke Server Certificate window will open including information about the spoke server certificate (Actual Certificate) and the certificate registered for this spoke server on the hub server (Registered Certificate). 4. The window displays the certificate on the spoke server and the certificate registered on the hub server.
Chapter 6: Rack Power Manager Servers 69 3. In each address field, type the IP addresses in standard dot notation (xxx.xxx.xxx.xxx) or the domain name for the computer that handles traps. Up to four computers may be specified. 4. Click Save to store the trap information in the Rack Power Manager software database on the host. Client session information To specify client session information: 1. Click the System tab. 2. Click RPM Client Sessions in the side navigation bar.
70 Rack Power Manager Installer/User Guide found to log the user in. When disabled, if a user belongs to multiple authentication services, the attempt to log in to the Rack Power Manager software fails. When enabled, if a user has different access rights within each authentication service he belongs to, the user is granted access rights based on the first authentication service found by the Rack Power Manager server. In this case, a user may be granted different access rights at different login times.
Chapter 6: Rack Power Manager Servers 6. 71 Click Save to store unit status information in the Rack Power Manager software database on the host. Backing up and Restoring Hub Servers Manually You may manually create a backup of your hub server. Two methods are available: • From a command line in an MS-DOS window. This method may be used for Rack Power Manager software hub servers on supported Windows or Linux systems.
72 Rack Power Manager Installer/User Guide To restore the Rack Power Manager software hub server, enter RPMBackupRestore restore -archive “” -passwd . “” - Name of the archive, which must be enclosed by quotation marks (for example, “myarchive”). The -archive option and an archive name are required. - A password that encrypts the archive. The password is optional when creating a backup.
Chapter 6: Rack Power Manager Servers 73 For example, entering the following in a command prompt window will create a backup named dbasebackup.zip with the password test1. RPMBackupRestore.sh backup -archive dbasebackup.zip -passwd test1 Entering the following in a command prompt window will restore a backup named dbasebackup.zip with the password test1. RPMBackupRestore.sh restore -archive dbasebackup.
74 Rack Power Manager Installer/User Guide Spoke Servers Information on the hub server is replicated on one or more spoke servers. Information about each spoke server, such as IP address, port number and certificate, is stored in the hub server’s database. You may specify up to 15 computers as spoke servers. Contact Avocent for information about spoke server licenses. To install licenses, see Licenses on page 58.
Chapter 6: Rack Power Manager Servers 75 Status Cause Not responding The hub and spoke servers cannot communicate with each other using HTTPS. This typically indicates a network communication error. Ensure that network connectivity is occurring between the two servers. Hub/Spoke Versions Not Compatible The versions of Rack Power Manager software on the hub and spoke servers are not compatible. Certificates Do Not Match Certificates on the hub server and spoke servers do not match.
76 Rack Power Manager Installer/User Guide b. Type the port number for the hub server. If the default hub server port value (443) is modified, you must specify it when registering a spoke server so that register requests will be sent to the correct port on the hub server. For example, if the IP address of the hub server is 10.0.0.1 and the port number is changed to 444, type https://10.0.0.1:444/RPM in the Address field of the Register Spoke Server Wizard. c. Click Next. 6.
Chapter 6: Rack Power Manager Servers • 6. 77 Type a new port number for the spoke server. Click Save and then click Close. The Spoke Servers window will open. To delete a spoke server: 1. On the hub server, click the System tab. 2. Click RPM Server in the top navigation bar. The side navigation bar will include the name of the server to which you are logged in. 3. Click Properties in the side navigation bar, and then click Spoke Servers. The Spoke Servers window will open. 4.
78 Rack Power Manager Installer/User Guide 4. Follow the prompts and heed the cautionary warnings in the wizard. The spoke server on which the wizard is running will become the hub server, and the other spoke servers will be advised of the changed configuration. Replication Replication is a task that synchronizes the hub and spoke server databases. By default, replication runs every 12 hours on each spoke server.
Chapter 6: Rack Power Manager Servers 79 The exception to the last-change rule is when one of the actions deletes an item - in that case, the deletion is accepted and replicated, regardless of timing. For example, if a unit was deleted on the hub server, and then the contact information for the same unit was changed on the spoke server a minute later, the unit will be deleted when the replication task is run.
80 Rack Power Manager Installer/User Guide 3. Select the Database Replication task for the spoke server you wish to view. The Task Schedule - Database Replication window will open.
81 7 Authentication Services Users must be authenticated before they may access or perform any tasks in the Rack Power Manager management software system. When users log in, they will be prompted for a username and password. The Rack Power Manager software will look up the login, determine the authentication service to use and forward the login credentials to the appropriate authentication service for verification. All authentication is performed over an HTTPS (SSL) encrypted link.
82 Rack Power Manager Installer/User Guide * Uses LDAP V3 If the Rack Power Manager server is configured for external authentication, login requests are re-directed to the configured external authentication server. The Rack Power Manager software obtains external group membership and external user information when a user logs in. If a user’s group membership changes or the user is deleted externally, the Rack Power Manager software will not see these changes until the next time the user logs in.
Chapter 7: Authentication Services 83 2. Click Authentication Services in the top navigation bar. The User Authentication Services window will open. 3. Click RPM Internal. The side navigation bar will change to include RPM Internal at the top and, below the name, the information you may define. 4. Click Account Policies. The Authentication Service User Account Policies - RPM Internal window will open. 5. Specify the password policies for the authentication service: 6. a.
84 Rack Power Manager Installer/User Guide To change custom field labels for user accounts that use internal authentication: 1. Click the Users tab. 2. Click Authentication Services in the top navigation bar. The User Authentication Services window will open. 3. Click RPM Internal. The side navigation bar will change to include RPM Internal at the top and, below the name, information you may define. 4. Click Custom Field Labels in the side navigation bar.
Chapter 7: Authentication Services b. 85 In the User Container field, specify the name of the container to search for user accounts. This will limit the search scope to that container. The name may be entered in several forms, optionally including a sub-domain. Valid forms are explained below by example. Assume an Active Directory domain name of “sunrise.mycompany.com” with users in subfolder “sun/myusers.” The User Container field may be entered as: Example 1 (no sub-domain): “sun.
86 Rack Power Manager Installer/User Guide Manager software for transmitting data. This SSL method provides medium security. This encryption mode is not recommended for wide area networks (WANs). • f. Click Use SSL in Certificate-based Trust Mode to use SSL encryption for data transmission. The Rack Power Manager management software will approve the server and then the certificate before transmitting data. This SSL method provides maximum security.
Chapter 7: Authentication Services 87 i. Click Allow users and groups from newly discovered trusted forests to allow logins by users that belong to the authentication service forest or its discovered trusted forests. If enabled, the Rack Power Manager will discover all trusted forests in the Active Directory service. j. Click Next. If you selected Use SSL in Certificate-based Trust Mode, go to step 6. If you selected Do Not Use SSL or Use SSL in Trust All Mode, go to step 8. 6.
88 Rack Power Manager Installer/User Guide NOTE: If the authentication service has trusted forests, the settings configured for the authentication service in the Add Authentication Service Wizard will be applied to the discovered trusted forests. However, the settings for each trusted forest can later be changed in the Authentication Service Connection Settings window. See User Authentication Services Window on page 107 for more information about trusted forests.
Chapter 7: Authentication Services • 89 Click Use SSL in Certificate-based Trust Mode to use SSL encryption for data transmission. The Rack Power Manager software will approve the server and then the certificate before transmitting data. This SSL method provides maximum security. 10. Click Use Kerberos for User Authentication to use the Kerberos protocol for authentication requests, including the browsing. If enabled, you must use DES encryption types for this account.
90 Rack Power Manager Installer/User Guide 14. Click Save to save your changes. • If you selected Use SSL in Certificate-based Trust Mode, the Certificates heading will appear in the side navigation bar. Go to step 13. • If you selected Do Not Use SSL or Use SSL in Trust All Mode, go to step 16. 15. Click Certificates. The Authentication Service Certificate Management - AD window opens and list all servers in that domain.
Chapter 7: Authentication Services 91 3. Click the name of the AD service. The side navigation bar will change to include the name of the AD service at the top and, below the name, the information you may define. 4. From the side navigation bar, click User Browsing. The Authentication Service User Browsing - AD window will open. 5. Click Browse Anonymously to browse users on the external Active Directory authentication server.
92 Rack Power Manager Installer/User Guide Click Browse Anonymously to browse users on the external Windows NT authentication server. -orClick Browse with user credentials to browse users on the external Windows NT authentication based on credentials configured on the server. If this option is selected, do the following: a. Type the username for a Windows NT account that has browse rights in the User Name field. b. Type the password for a Windows NT account that has browse rights in the Password field.
Chapter 7: Authentication Services 93 3. Click the name of the Windows NT service. The side navigation bar will change to include the name of the Windows NT service at the top and, below the name, the information you may define. 4. Click User Browsing in the side navigation bar. The Authentication Service User Browsing - NT window will open. 5. Click Browse Anonymously to anonymously browse users on the external Windows NT authentication server.
94 Rack Power Manager Installer/User Guide • Click Do Not Use SSL to have authentication performed using unencrypted clear text instead of SSL encryption. This method is the least secure and automatically sets the Port Number field to a default port number of 389. • Click Use SSL in Trust All Mode to use SSL encryption for data transmission. All server certificates will be trusted and automatically accepted by the Rack Power Manager software for transmitting data.
Chapter 7: Authentication Services a. Type the Base distinguished name (DN) from which to begin searches. This is a required field unless the Directory Service has been configured to allow anonymous search. Each Search DN value must be separated by a comma. b. Type the object class. The default value is group. c. Type the member attribute. The default value is member. d. Type the username member attribute (only the username, not the full LDAP object DN).
96 Rack Power Manager Installer/User Guide 4. Click Connection in the side navigation bar. The Authentication Service Connection Settings - LDAP window will open. 5. Type a name in the Service Name field to change the name of the service that appears in the Name column of the User Authentication Services window. 6. Type the address of the LDAP host, in dot notation format (xxx.xxx.xxx.xxx) in the Host Address field. 7.
Chapter 7: Authentication Services 97 13. Click Save to store the certificate values to the Rack Power Manager software database on the host. The Certificate Management window will open if only one certificate was selected. If more than one certificate was selected, each will appear in order in subsequent Accept SSL Certificate windows. 14. To unregister one or more certificates, check the checkbox to the left of the server IP address(es).
98 Rack Power Manager Installer/User Guide 3. Click the name of the LDAP service. The side navigation bar will change to include the name of the LDAP service at the top and, below the name, the information you may define. 4. Click Schema in the side navigation bar, and then click Groups. The Authentication Service Group Schema - LDAP window will open. 5. Type the Base distinguished name (DN) from which to begin searches.
Chapter 7: Authentication Services 99 RADIUS external authentication service To add a RADIUS external authentication service: 1. On the RADIUS server that will be used as an external authentication service, add the Rack Power Manager server as a RADIUS client. Make a note of the configured shared secret and the available authentication type(s) on the RADIUS server. 2. From the Rack Power Manager Explorer, Click the Users tab. 3. Click Authentication Services in the top navigation bar.
100 Rack Power Manager Installer/User Guide allows up to 128 ASCII characters for the shared secret; other servers may have a different limit. c. Re-enter the shared secret in the Confirm Shared Secret field. d. Click Next. 8. If the external authentication service is added successfully, the Completed Successful window will open. 9. Click Finish. The User Authentication Services window will open with the new service listed. To change settings for the RADIUS external authentication service: 1.
Chapter 7: Authentication Services 6. 101 b. In the Shared Secret field, type the shared secret, which is a password protected field. Microsoft’s implementation allows up to 128 ASCII characters for the shared secret; other servers may have a different limit. c. Re-enter the shared secret in the Confirm Shared Secret field. d. Click Save. Click Close. The User Authentication Services dialog box will appear.
102 Rack Power Manager Installer/User Guide 7. a. Type the address of the TACACS+ host or type the DNS host name in the Server Address field. b. Type the number of the port (from 1-65535) connecting to the TACACS+ host in the Port Number field. The default port is 49. c. Click Next. The Establish Connection with Authentication Service window will open briefly. If the external authentication service is contacted successfully, the Specify TACACS+ Authentication Settings window will open. a.
Chapter 7: Authentication Services 9. 103 If you selected RPM internal groups and the external authentication service was added successfully, the Completed Successful window will open. -orIf you selected any other option, the Specify TACACS+ Server Group Authorization Settings window will open. a. In the Service field, type the appropriate TACACS+ service. If you selected the privilege level attribute method in step 8, the default value shell will appear in the field by default.
104 Rack Power Manager Installer/User Guide 5. b. Type the address of the TACACS+ host in dot notation format (xxx.xxx.xxx.xxx) or type the DNS host name in the Server Address field. c. Type the number of the port (from 1-65535) for connecting to the TACACS+ host in the Port Number field. The default is port 49. d. Click Save. To change the authentication type and/or shared secret, click Settings in the side navigation bar.
Chapter 7: Authentication Services 105 If TACACS+ privilege level attribute is the method, the default value is privlvl. If TACACS+ custom attribute for group names is the method, the default value is group_name. d. 7. Click Save. Click Close. The User Authentication Services dialog box will appear.
106 Rack Power Manager Installer/User Guide the RSA Authentication Manager, but is located on the Rack Power Manager software client machine.) Then, click Next. The sdconf.rec file will be uploaded from the Rack Power Manager software client to the Rack Power Manager server. This file will be used as the initial RSA configuration file for all Rack Power Manager software servers. If some Rack Power Manager servers require a different configuration, a different sdconf.rec file must be configured.
Chapter 7: Authentication Services 7. b. Click Clear Node Secret. A confirmation dialog box will appear. c. Confirm or cancel the operation. 107 To update the RSA configuration files used by one or more Rack Power Manager servers to communicate with the RSA Authentication Manager software: a. Click the checkbox to the left of the server name. To select all Rack Power Manager servers on the page, click the checkbox to the left of RPM Server at the top of the list. b. Click Update.
108 Rack Power Manager Installer/User Guide To disable the trusted forest service, click Disable. NOTE: All new authentication services are enabled by default, with the exception of new trusted forests which are disabled by default. To refresh trusted forests: NOTE: Refresh Trusted Forests is only applicable for Active Directory services for which discovering trusted forests was enabled. 1. Click the User tab, then click Authentication Services to open the User Authentication Services window. 2.
109 8 Units View Windows Units View windows display list of units that have been added to the Rack Power Manager software database. A user must have unit view access rights to open Units View windows; see About Access Rights on page 143. Units are displayed in a table format with column headings. Use the checkbox to the left of each unit name to select/deselect the unit for an operation.
110 Rack Power Manager Installer/User Guide An appliance type will only be listed in the side navigation bar if an appliance of that type has been added to the Rack Power Manager software database and the user has access to it. For example, if a PM 3000 24 outlet switch has not been added, that type will not appear in the side navigation bar. • Mixed Views: Mixed view windows may contain managed appliances, target devices or both.
Chapter 8: Units View Windows 111 If a port has a cascade switch or power control device attached, the unit name for that port will include an arrow that can be used to expand/collapse the display of either all the ports on the cascade switch or all the sockets on the power control device. Ports on an appliance or a cascade switch that do not have units attached are also listed.
112 Rack Power Manager Installer/User Guide a. Click Appliances in the side navigation bar. The Appliances - All window will open. b. To display an Appliance Type window, click one of the appliance type links in the side navigation bar. • To display a list of units that you have accessed most recently, click Recently Accessed in the side navigation bar. • To display units by groupings (if available), click the link in the side navigation bar. • Click Sites to open the Units in Sites window.
Chapter 8: Units View Windows 113 To show hidden units: 1. In a Units View window (see Accessing Units View windows on page 111) click Customize. The Units View Customization window will open. 2. Click Visibility in the Available Fields column and then click Add. Visibility will be moved to the Fields to Show column. 3. Click Show hidden items. 4. Click Save and then click Close. The Units View window will open, containing the hidden items and the Visibility column.
114 Rack Power Manager Installer/User Guide • Action - Type of session that may be initiated. Although a unit may have multiple actions that may be performed, only one action will be displayed. NOTE: Actions are also available from Connections windows. Table 8.2: Action Links Action link Displays Session interface Valid for* Appliances and/or TDs supported by plug-ins that define this connection type.
Chapter 8: Units View Windows • 115 Secure Mode - Displays a locked icon if secure mode is enabled on an appliance or an unlocked icon if it is not. Secure mode is set when an appliance is added (see Adding Units on page 119) and can be changed from the Operations menu (see Managed Appliance Settings on page 145). NOTE: WebUI status and DCHP status fields are also available for supported DSR switches; see the DSR switch plug-in help for more information.
116 Rack Power Manager Installer/User Guide To view the results of the operation, click Click here to view results. 3. The Operations Results window will open, listing all multiple unit operations and any unit tasks that have been initiated (see Using Tasks on page 261).
Chapter 8: Units View Windows • 117 Managed appliances - Name and type of managed appliances and the tools that may be used to: • Reboot • Upgrade firmware • Resynchronize • Save or restore the configuration • Save or restore the user database The available tasks depend on the type of managed appliance and the user’s access rights on the managed appliance. (Custom tools defined by a plug-in may also be available.
118 Rack Power Manager Installer/User Guide 5. You can view the Unit Overview window by double-clicking the unit name, or rightclicking the unit name and selecting Show Unit Overview.
119 9 Adding and Deleting Units This chapter describes how to add and delete units in the Rack Power Manager management software. Adding Units You may add: • A single managed appliance • Multiple managed appliances based on a range of IP addresses • A generic appliance When a managed appliance is added, Rack Power Manager software administrator, user administrator and appliance administrator privileges are automatically assigned to the managed appliance.
120 Rack Power Manager Installer/User Guide IPv4 and IPv6 network protocols The Rack Power Manager software is a dual stack host that simultaneously supports both IPv4 and IPv6 network protocols. NOTE: IPv6 is not supported by all appliance models. See the corresponding product or plug-in documentation for a list of specific appliance models that support IPv6.
Chapter 9: Adding and Deleting Units 121 If the appliance has not yet been configured with an IP address, select Appliance does not have an IP address assigned yet. Complete the following steps: 4. a. Plug in the appliance and turn it on. b. (IPv4 addresses) Type the subnet mask in the field provided. c. Enter a gateway in the field provided. d. (IPv6 addresses) Select the prefix length from the menu. The preset value is 64 bits. e. Click Next. The Select Options window will open.
122 Rack Power Manager Installer/User Guide -orIf you do not want to apply a configuration template to the appliance, select None and click Next. NOTE: For more information about configuration templates, see Appliance Configuration Templates on page 133. 7. Click Finish. Adding managed appliances from a range or list of IP addresses To add a managed appliance from a range or list of IP addresses: 1.
Chapter 9: Adding and Deleting Units 123 For appliances that are supported by plug-ins, the content of this window may differ; see the appropriate documentation. a. Click Enable secure mode if you want the managed appliance to only be accessible by this Rack Power Manager software system. In non-secure mode, the managed appliance may be added to multiple Rack Power Manager software systems.
124 Rack Power Manager Installer/User Guide 5. Click Finish. Deleting Units When you delete a unit, it is removed from the Rack Power Manager software database, and all associated connections will also be deleted. You may also choose to delete target devices that are no longer connected when you run the Resync Wizard; see Topology synchronization options in the Resync Wizard on page 130. To delete a power device, see Power Devices on page 157. To delete a unit: 1.
125 10 Synchronizing the Rack Power Manager Software Database This chapter describes how to synchronize the Rack Power Manager software database with changes that occur on units. Name Synchronization Units and connections in the Rack Power Manager software system have a “Name in RPM”, which is the name stored in the Rack Power Manager software database.
126 Rack Power Manager Installer/User Guide Unit Effect Appliance serial ports If the target device for the serial port in the Rack Power Manager software database has a single appliance connection, the target device name will be pushed to the appliance.
Chapter 10: Synchronizing the Rack Power Manager Software Database 127 Unit Effect Appliance serial ports If the target device for the serial port in the Rack Power Manager software database has a single appliance connection, the target device name will be pulled from the appliance to update the target device name in the Rack Power Manager software database.
128 Rack Power Manager Installer/User Guide Manual name push You may initiate a manual name push from a Units View window (see below) and from the following windows: • Power Device window - see Power Devices on page 157 • Power Device Sockets window - see Power Device Sockets on page 160 To initiate a name push operation from a Units View window: 1. In a Units View window (see Accessing Units View windows on page 111), click the checkboxes next to one or more units.
Chapter 10: Synchronizing the Rack Power Manager Software Database 129 To initiate a name pull operation from a Units View window: 1. In a Units View window (see Accessing Units View windows on page 111), click the checkboxes next to one or more units. To select all units on the page, click the checkbox to the left of the heading at the top of the list. 2. Click Operations, then select Pull Names from Appliance from the drop-down menu. 3.
130 Rack Power Manager Installer/User Guide To disable automatic topology synchronization, disable the Update Rack Power Manager with topology changes from appliances automatically checkbox and go to the last step. 5. Click Save. Topology synchronization options in the Add Unit Wizard The Select Options window in the Add Unit Wizard allows you to specify the access mode and certain topology synchronization options. • Enable/disable secure mode This window is described in Adding Units on page 119.
Chapter 10: Synchronizing the Rack Power Manager Software Database 131 To change the default values of the options in the Resync Wizard: 1. Click the System tab. 2. Click Global Properties in the top navigation bar. 3. Click Wizard Defaults in the side navigation bar, then click Resync Wizard. 4. The Resync Wizard Default Options window will open. 5.
132 Rack Power Manager Installer/User Guide • When you use the Add Unit Wizard to add an appliance, you can specify the group for which you want the appliance to belong. Attached target devices will inherit these group memberships. Or, you can select Do not inherit group membership. See Adding a single managed appliance on page 120. Properties are not inherited at this time because the new appliance does not yet have any properties assigned.
133 11 Managing Units This chapter describes how to manage unit properties and settings, access rights and local account settings, and how to view unit asset and usage reports. Appliance Configuration Templates Appliance configuration templates allow Rack Power Manager administrators to quickly configure new units or replace failed units. You can create an appliance configuration template based on any supported unit in the Rack Power Manager software system.
134 Rack Power Manager Installer/User Guide To save an appliance configuration template: NOTE: This procedure creates an appliance configuration template than can be applied to any unit of the same family as the model unit. 1. In a Units View window containing appliances (see Accessing Units View windows on page 111), select the appliance you want to use as the model for the appliance configuration template. The Unit Overview window opens. 2. Click the Save Configuration Template icon or link.
Chapter 11: Managing Units 5. To view the properties of an appliance configuration template, click the name of the template. 6. The appliance configuration template properties are displayed, including the name, supported unit type, creation date and the unit that created the template. To change the name, enter a new name and click Save. 7. Click Close. 135 Applying appliance configuration templates Applying appliance configuration templates generates a Rack Power Manager event.
136 Rack Power Manager Installer/User Guide In a Units View window containing appliances, select the checkbox next to the appliance for which you want to apply the appliance configuration template. From the Operations menu, select Appliance Replacement. 2. Enter the IP address of the failed appliance. 3. From the list, select the appliance configuration template you want to apply. Click Save. 4. The Completed Successful window opens. Click Finish.
Chapter 11: Managing Units 137 columns, or specify which columns are displayed by clicking Select Columns. Select the properties that you want to be displayed, click Add, then click Save. 4. To edit unit properties, type the values in the appropriate fields. To quickly navigate the spreadsheet, use the Tab and Shift + Tab keystrokes to move right and left and the Enter and Shift + Enter keystrokes to move down and up. 5. Click Save.
138 Rack Power Manager Installer/User Guide 4. Type or use the menus to specify the site, department and/or location for the units. 5. Click Save and then click Close. The Units View window will open. To change the contact properties for a unit: 1. In a Units View window (see Accessing Units View windows on page 111), click on the appliance. 2. Click Properties in the side navigation bar and then click Contacts in the side navigation bar. The Unit Contacts window will open.
Chapter 11: Managing Units 139 checkbox to the left of Name at the top of the list. (If the page contains units that do not support custom fields, they will not be affected.) 2. Click Operations, then select Properties from the drop-down menu. 3. The Multiple Unit Properties window will open. Click Custom Fields. 4. Type the information in each of the custom fields. 5. Click Save and then click Close. The Units View window will open. To change the note properties for a unit: 1.
140 Rack Power Manager Installer/User Guide 3. • Type the Telnet port number to use for Telnet connections to the target device. If this field is left blank, Telnet will not be enabled for the target device. • Type the URL for a web browser connection to the target device. • Select the Rack Power Manager server that is in charge of the target device. Click Save and then click Close. The Units View window will open. To change the network properties for a managed appliance: 1.
Chapter 11: Managing Units 141 To view the status: 1. Click the Units tab. 2. Click Units in the top navigation bar. 3. Click Power Manager or Infrastructure in the side navigation bar. 4. Click on an infrastructure level or power device. The Unit overview window opens. 5. Click Power Manager in the side navigation bar. 6. Click Status in the side navigation bar. The latest power monitoring data gathered for the unit is displayed.
142 Rack Power Manager Installer/User Guide 2. Click Units in the top navigation bar. 3. Click Power Manager or Infrastructure in the side navigation bar. 4. To modify thresholds for a unit, click on the name of a row of racks, rack or power device. The Unit Overview window opens. Click Power Manager in the side navigation bar.
Chapter 11: Managing Units 7. 143 To move all members of the selected rack or row of racks to the same RPM server, select the server name from the menu and click Save. To configure data monitoring for racks: 1. Click the Units tab. 2. Click Units in the top navigation bar. 3. Click Power Manager or Infrastructure in the side navigation bar. 4. Click on an infrastructure level or power device. The Unit overview window opens. 5. Click Power Manager in the side navigation bar. 6.
144 Rack Power Manager Installer/User Guide For example, you may allow users to configure settings on a managed appliance, but not allow them to reboot and disconnect sessions on it. Access rights may also be specified for all units in the Rack Power Manager software system or for a specific unit. By default, supported embedded units have the same access rights as generic units. How access rights can be assigned There are several ways you may assign access rights.
Chapter 11: Managing Units 145 • To add one or more users or user groups, select the users or user groups from the Available list, then click Add. The users and/or user groups will be moved to the List to Update list. • To remove one or more users or user groups, select the users or user groups from the List to Update list, then click Remove. The users and user groups will be moved to the Available list. Click OK. The Unit Access Rights window will contain the current list of users/user groups.
146 Rack Power Manager Installer/User Guide If you change the appliance IP address in the Appliance Network Settings window, you must then also change the address in the Unit Network Properties window. See Unit Properties on page 136. (When changing an IP address, always change it in the Appliance Network Settings window before changing it in the Unit Network Properties window.) 3. • Type a subnet, in standard dot notation (xxx.xxx.xxx.xxx). • Type a gateway, in standard dot notation (xxx.xxx.xxx.
Chapter 11: Managing Units 147 The Boot Version field contains the boot firmware version. If a unit does not support a boot version but has an appliance version, N/A will be displayed. Dashes will be displayed if a unit does not support either appliance or boot firmware. The Status field indicates the result of the display (for example, Show Versions complete or Show Versions not supported). To display version information for a managed appliance: 1.
148 Rack Power Manager Installer/User Guide The traps must be also configured on each managed appliance using the Command Line Interface (CLI). The address of the server running the Rack Power Manager software must be configured as a trap recipient, the proper community must be set and each desired trap must be enabled. SNMP traps are logged in the event log file. See Displaying the Event Log on page 284. SNMP traps may also be configured from a system task.
Chapter 11: Managing Units 149 To modify individual power device settings: 1. Click on the Units tab. 2. Select the power device. 3. From the Operations tab, select Configuration - Bulk Edit. 4. Modify any of the following settings: 5. a. Name b. Maximum Total Current c. Maximum Power Consumption d. Maximum Current Per-Phase/Circuit e. Maximum Power Consumption Per-Phase/Circuit Click Save to save the changes or Close to quit without saving the changes.
150 Rack Power Manager Installer/User Guide In an infrastructure organization, a row of racks contains racks that each contain power and/or environmental devices. For RPM systems consisting of hub and spoke servers, a row of racks and the racks and devices it contains must be assigned to the same RPM server. For example, a row of racks assigned to a hub server must not contain racks that are assigned to a spoke server.
Chapter 11: Managing Units 151 Unit Reports Unit reports display power, energy, costs, percentage load and other power management data for a single infrastructure level or power device. To view unit reports: 1. Click the Units tab. 2. Click Units in the top navigation bar. 3. Click Power Manager or Infrastructure in the side navigation bar. 4. Click on an infrastructure or power or environmental device name. The unit Overview window opens. 5. Click Power Manager in the side navigation bar. 6.
152 Rack Power Manager Installer/User Guide Asset To view Asset reports: 1. Click the Reports tab, then click Asset in the top navigation bar. 2. Select one of the following reports in the side navigation bar: • Appliance Models - Displays the number of units for each appliance model the user has added to the Rack Power Manager software. • Appliance Versions - Displays the firmware version(s) for each appliance model managed by the Rack Power Manager software.
Chapter 11: Managing Units 153 Scheduled Reports The schedule reports feature allows schedule creation of every report selected by the user, options to decide on the frequency, the option to save the reports and the option to email the reports. To create a scheduled report: 1. Click the System tab. 2. Click on Scheduled Reports in the top navigation bar. 3. Click Add. 4. Enter or select the following: 5. a. Schedule b. Frequency c. Type of report d. Email recipients e. Chart type f.
154 Rack Power Manager Installer/User Guide To modify/update a scheduled report: 1. Click the System tab. 2. Click on Scheduled Reports in the top navigation bar. 3. Click on the task to be modified/updated. 4. Make modifications/updates. 5. Click Save and Close. Segregated Temperature Readings Two separate reports are available for displaying internal and external temperatures for selected PDUs, racks or rows of racks.
Chapter 11: Managing Units 155 Tiered Energy Cost Setting NOTE: Peak hours and off peak hours cannot overlap. Off peak hour energy rate cannot be more than the peak hour energy rate. To modify peak/off peak hour rate and time: 1. Click the Units tab. 2. Select the data center from the side navigation bar. 3. Click Power Manager - Settings - Configuration. 4. Enter the Maximum Power Consumption. 5. Enter the Peak Rate Cost per kilowatt Hour and set the desired timeframe.
156 Rack Power Manager Installer/User Guide
157 Power Devices and Power Device Sockets 12 See Power devices on page 3 for information about the power device types and models that are supported on Avocent appliances. This section applies to PDUs that are connected serially through an ACS or KVM switch. Power Devices To display a list of power devices attached to an appliance or initiate a push/pull name operation: 1. In a Units View window containing appliances (see Accessing Units View windows on page 111), click on the appliance name. 2.
158 Rack Power Manager Installer/User Guide • Status NOTE: To successfully add or remove a power device, the power device must be in an online state. To add or remove a power device: 1. In a Units View window containing appliances (see Accessing Units View windows on page 111), click on the appliance name. The Unit Overview window will open. 2. Click Manage Power Devices in the Tools area. The Power Management Wizard will appear.
Chapter 12: Power Devices and Power Device Sockets 159 Some fields are read-only. For fields that can be modified, enter or select new values. (If you change the appliance name and the automatic name pull feature is enabled, see Automatic name pull on page 126 for the effect.) 4. Select a voltage and enter a power factor in the fields provided. These values are required if you wish to monitor power data on a power device. 5. Click Save and then click Close.
160 Rack Power Manager Installer/User Guide 4. Click Input Feeds in the side navigation bar. The Power Device Input Feeds window will open. Customizing the Power Device Input Feeds window The following fields may be displayed in the Power Device Input Feeds window. For detailed field descriptions, see the product documentation. Use the Customize link to add or remove fields in the display. See Using the Customize link in windows on page 30.
Chapter 12: Power Devices and Power Device Sockets 161 2. Click Appliance Settings, click Ports and then Power devices in the side navigation bar. The Power Devices Attached to Appliance window will open. 3. Click on the name of a power device. 4. Click Sockets in the side navigation bar. The Power Device Sockets window will open. If you change the IP address of a managed appliance that is attached to a power device, the appliance may need rebooting.
162 Rack Power Manager Installer/User Guide Some fields are read-only. For fields that can be modified, enter or select new values. (If you change the appliance name and the automatic name pull feature is enabled, see Automatic name pull on page 126 for the effect.) 6. Click Save and then click Close. The Power Device Sockets window will open. 7. Click Close. The Power Devices Attached to Appliance window will open. 8. Click Close. The Units View window will open.
Chapter 12: Power Devices and Power Device Sockets 163 To control power from a Units View window: 1. In a Units View window containing power devices, click the checkbox next to the power device(s). To select all power devices in the page, click the checkbox to the left of Name at the top of the list. (If any of the selected units are not power devices, the operation will be ignored for them.) 2. Click Operations, then select Wall Power On, Wall Power Off or Wall Power Cycle from the drop-down menu. 3.
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165 13 Unit Sessions and Connections This chapter describes how to view and manage unit sessions and connections in the Rack Power Manager software. Managed Appliance Session Settings From the Appliance Sessions window, you may display session information and change appliance session settings. Exit macros may be used by and reside on certain switches. Customizing the Appliance Sessions window The following fields may be displayed in the Appliance Sessions window for managed appliances.
166 Rack Power Manager Installer/User Guide Connections to Units The Connections link displays managed appliance connections. • The Appliance Connections window lists all connections from the managed appliance to cascade switches or target devices. You may rename the units which are part of the connection path through this window. NOTE: Merged target devices appear as separate connections in the Connections window.
167 14 SSH Passthrough Sessions An SSH Passthrough session is a serial session opened to a unit without the use of a web browser. From an SSH client, a user with access rights can establish a connection to any PDU managed by the Rack Power Manager software that supports Secure Shell 2 (SSH2) and Emerson DS Authentication 2 Protocol (ADSAP2) protocol. The Rack Power Manager server provides user authentication and, if events are enabled, logs SSH Passthrough session events.
168 Rack Power Manager Installer/User Guide 3. Click SSH Passthrough in the side navigation bar. The SSH Passthrough Properties window opens. 4. To enable SSH Passthrough, select the Enable SSH Passthrough checkbox. -orTo disable SSH Passthrough, uncheck the Enable SSH Passthrough checkbox. 5. In the event of a network failure, you may establish an SSH Passthrough session to the target device through Modem Dial-Up. To allow this capability, select the Enable Modem Dial-Up Connections checkbox.
Chapter 14: SSH Passthrough Sessions 5. 169 To allow simultaneous shared SSH Passthrough sessions from multiple Rack Power Manager servers, select the Enable Hub/Spoke Forwarding checkbox. If hub/spoke forwarding is enabled, shared SSH Passthrough sessions are centralized to the Rack Power Manager server that owns the appliance to which the session is opened. NOTE: The appliance is owned by the Rack Power Manager server to which it was first added.
170 Rack Power Manager Installer/User Guide preemption rights will be determined based on the preemption levels set in the Rack Power Manager software. Logging in with a User SSH key A user SSH key may be used instead of a password to authenticate the user before establishing an SSH Passthrough session. See User SSH key on page 216 to configure the key.
Chapter 14: SSH Passthrough Sessions 171 To connect to an appliance console using the Linux or Unix SSH command, enter a command in the following format: :@ For example, a command to open an SSH session to an appliance console may look like this: s s h -p 4 1 2 2 zone 1 /js m ith:zone 2 /A C S_ La b:@ 1 7 2 .3 0 .1 9 .
172 Rack Power Manager Installer/User Guide :@ 4. The SSH client attempts to establish an SSH connection to the appliance or target device. If a successful connection is established, the Rack Power Manager server acts as a proxy between the user and target device. If an SSH Passthrough session to the same appliance or target device is already open, your session is shared with the previously connected users.
Chapter 14: SSH Passthrough Sessions 173 To enter an escape key sequence: From an SSH Passthrough session, enter a command in the following format: ^Ec[escape key] For example: ^Ecl? displays the break sequence list. After entering an escape key sequence, the SSH client displays a message indicating success or failure. Break sequences NOTE: SSH port sharing must be enabled before you can configure break sequences.
174 Rack Power Manager Installer/User Guide To configure break sequences: 1. Click the System tab. 2. Click RPM Server in the top navigation bar. 3. Click SSH Passthrough in the side navigation bar. The SSH Passthrough Properties window opens. 4. In the Delay field, you may enter the number of milliseconds to delay a command if \d is entered. 5. Enter the break sequence description in the Description field, then enter the break sequence in the Break Sequence field.
Chapter 14: SSH Passthrough Sessions 175 You now have sole read/write privileges to the SSH Passthrough or Avocent Session Viewer session. Transferring read/write access generates Rack Power Manager software system events. Disconnecting a session To disconnect an SSH session: 1. From an SSH Passthrough session, enter the following command: ^Ec. 2. Your session is closed. If you had read/write access to the session, read/write access is granted to a randomly selected user who is sharing the session.
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177 Grouping Units 15 The Rack Power Manager Explorer automatically groups managed appliances by the type of appliance (PM3000 24 Outlet switch, Liebert® MPH). Target devices are automatically grouped based on the type to which they are assigned.
178 Rack Power Manager Installer/User Guide 2. To add a site, click Sites in the top navigation bar. The Sites window will open. To add a department, click Departments in the top navigation bar. The Departments window will open. To add a location, click Locations in the top navigation bar. The Locations window will open. 3. Click Add. The Add Site, Add Department or Add Location window will open. 4. Type a name, then click Add. The Sites, Departments or Locations window will open.
Chapter 15: Grouping Units 5. 179 Click Save and then click Close. The Sites, Departments or Locations window will open. To associate or change the association of an existing unit to a site, department or location: 1. Click the Units tab. 2. Click one of the links listed in Table 15.1 in the side navigation bar to display the corresponding window for the units you wish to associate, change or remove the association. Table 15.
180 Rack Power Manager Installer/User Guide To display units associated with a location, click Locations in the side navigation bar. The Units in Location window will open, with a list of units associated with the first alphabetically-listed location. 3. Click on a site, department, location link in the side navigation bar to display another entry in the unit list. Custom Fields Ten custom fields are available.
Chapter 15: Grouping Units 181 Example: Custom fields In the following example, a Rack Power Manager software administrator wants to examine a unit test configuration. The units will be placed in one of two categories: an initial configuration or a final configuration category. The administrator also wants to identify the unit’s managers.
182 Rack Power Manager Installer/User Guide g. 3. 4. Click Save and then click Close. The Appliance - All window will open. The side navigation bar will now include Test Configuration instead of Custom Field Labels. The test configuration will also include an EVR1500 environmental monitor that is managed by Mary Jones. The EVR1500 environmental monitor has also not been verified for the final configuration, so the administrator will include it in the Initial Configuration category. a.
Chapter 15: Grouping Units 183 Figure 15.1: Custom Fields Example: Side Navigation Bar Table 15.2: Custom Fields Example: Side Navigation Bar Descriptions Number Description 1 System-wide first-level custom field label 2 Unit first-level custom field labels 3 Unit second-level custom field labels Unit Groups Unit groups may be used to organize units. You may create nested unit groups (unit groups within unit groups) to organize units hierarchically. Units may belong to multiple groups.
184 Rack Power Manager Installer/User Guide There are two top-level system-defined unit group containers: global root and personal root. These group containers cannot be deleted. They can contain other unit groups, but not individual units. All global unit groups are descendents of global root. All personal unit groups are descendents of personal root. There is also a system-defined unit group named Unassigned, which is a descendent of the global root.
Chapter 15: Grouping Units Can change rights? Can have subgroups? Can add units as members? Global Root Yes Yes No, can only add groups Unassigned Yes No No Personal Root No Yes No, can only add groups Global Groups Yes Yes Yes Personal Groups No Yes Yes Group Type 185 System Defined User Defined Unit group hierarchy There are two primary ways to view unit groups: • Unit Groups window - clicking the Units tab and then Groups in the top navigation bar • Units View Groups window
186 Rack Power Manager Installer/User Guide Figure 15.3: Unit Group Hierarchy Example Table 15.
Chapter 15: Grouping Units 187 To display a list of unit groups in the Unit Groups window: 1. Click the Units tab. 2. Click Groups in the top navigation bar. The Unit Groups window will open. If a unit group has subgroups (children), an arrow will be displayed next to its name. • To display a list of groups in the global root group, click Global Root. The first global unit group listed will automatically be selected. Click on the arrow next to a group to expand it and display subgroup names.
188 Rack Power Manager Installer/User Guide To display information about a unit group: 1. Click the Units tab. 2. Click Groups in the top navigation bar. 3. Click the group container or the parent group of the unit group you want to display information about. 4. Click on the unit group name. 5. The side navigation bar will contain information links about the selected unit group. 6. • Click Name in the side navigation bar to display the unit group name.
Chapter 15: Grouping Units 8. 189 If you want to add another unit group in the same hierarchy, click Add/New. The Add Unit Group window opens. -orIf you do not want to add another group, click Add/Close. The Unit Groups window closes. To delete a unit group: NOTE: Deleting a unit group deletes the group only; the units still exist in the Rack Power Manager software system. You cannot delete any system-defined unit groups (global root, personal root and unassigned.) 1. Click the Units tab. 2.
190 Rack Power Manager Installer/User Guide be members of the unit group “Huntsville.” (This unique name restriction does not apply to personal unit groups that are owned by different users.) 5. If you do not want the unit group (or any of its child unit groups) to appear in the side navigation bar, enable the Do not display this unit group nor any child unit groups as unit views checkbox. 6. If you do not want the units in the unit group to belong to any other unit group, select Exclusive. 7.
Chapter 15: Grouping Units 191 To add or remove access rights for one or more unit groups: 1. Click the Units tab. 2. Click Groups in the top navigation bar. The Unit Groups window will open. 3. Click the checkbox to the left of one or more unit groups, then click Rights. The Unit Group Access Rights window will open.
192 Rack Power Manager Installer/User Guide If the unit group contains both appliances and target devices, all rights will be displayed and may be enabled, even though they may not necessarily be valid for the unit. 6. Repeat the preceding steps to change access rights for other users or user groups. 7. Click Save and then click Close.
Chapter 15: Grouping Units 4. Click the checkbox next to the unit group to be deleted. 5. Click Delete. A confirmation dialog box will appear. 6. Confirm or cancel the deletion. 193 Changing the custom group properties To modify a custom group name: 1. Click the Units tab. 2. Click Groups in the top navigation bar. 3. Click the Custom Group menu. The Custom Group window will open. 4. To modify the name of the group, click on the custom group name and make the necessary changes. 5.
194 Rack Power Manager Installer/User Guide settings indicated both Allow and Deny, the inherited value is Deny, which takes precedence. To disable the inherit functionality, uncheck the Inherit checkbox. If none of the checkboxes are checked, the access right is neither allowed nor denied. 7. Repeat the preceding steps to change access rights for other users or user groups. 8. Click Save and then click Close.
Chapter 15: Grouping Units 195 8. (Optional) If you selected an energy report, click the dollar sign ($) icon to view cost information. The cost is calculated based on the cost per kilowatt hour rate configured for the data center. 9. Click Export Data if you wish to export and save the report data as .csv file. 10. Click Close. To generate comparative reports and export data for a custom group: 1. Click the Reports tab, then click Power in the top navigation bar. 2. Select the Comparative Report.
196 Rack Power Manager Installer/User Guide 4. Click Run Now.
197 16 DS Zones DS Zones provide virtual segregation of data center resources, including appliances, target devices and virtual machines. Each zone operates as an independent subset of the Rack Power Manager software system, and units can be transferred to different zones. Users belong to a single zone, but may switch to other zones if they have access rights.
198 Rack Power Manager Installer/User Guide 2. Select the checkbox next to the zone to which you want to add a sublevel zone. Click Add. The Add Zone Wizard opens. 3. Enter a unique zone name. Click Next. 4. The Assign Zone Licenses window opens. For each license type, enter the number of licenses that can be used by this zone in the Assigned Licenses field. The number of available licenses is listed in the Available Licenses column.
Chapter 16: DS Zones 3. 199 Specify the highest level zone for which you have access rights by typing the zone in the Zone field. -orSpecify the highest level zone for which you have access rights by selecting a zone name from the Zone menu. NOTE: If you do not specify a zone, Rack Power Manager software attempts to log you in to the top level zone. If you do not have access rights to the top level zone, the login attempt fails. 4. Click Login. To switch zones: Click the System tab, then click Zones.
200 Rack Power Manager Installer/User Guide Managing zone properties Once you have created a zone, you can modify the zone name, license distribution and access rights. To modify the zone name: 1. Click the System tab, then click Global Properties. 2. Select Zones in the side navigation bar. 3. Click the name of zone you wish to modify. 4. Click Name in the side navigation bar. 5. Enter a unique zone name in the field. The current zone path in relation to higher level zones is displayed. 6.
Chapter 16: DS Zones 201 Managing zone access rights When operating a Rack Power Manager software system with zones, there are multiple layers of access rights to consider. First, you can allow or deny access rights per zone. If you deny an access right group for a zone, no users in that zone, including administrative users, can perform the associated actions. In addition, a user cannot create a sublevel zone with access rights that were denied in the parent zone.
202 Rack Power Manager Installer/User Guide 3. Click the name of zone you wish to modify. 4. Click Access Rights in the top navigation menu. 5. The Assign Zone Rights window opens. For each access rights group, select Allow or Deny. 6. Click Save. Using Zones Zones operate as independent subsets of the Rack Power Manager software system. When logged into a zone, most actions only affect your active zone, even if you have access rights to other zones.
Chapter 16: DS Zones Action User Status Required for Action 203 Zone(s) Affected Active zone only. Add unit groups Any qualified user NOTE: The user group name must be unique within the active zone, but can be duplicated in other zones. When a zone is created, three groups are automatically created: global root, unassigned and personal root. Active zone only.
204 Rack Power Manager Installer/User Guide Action User Status Required for Action Zone(s) Affected Active zone only. Add or delete users Any qualified user NOTE: When adding a user, the username must be unique within the active zone, but can be duplicated in other zones. When using the Add User Wizard, only authentication services and groups that belong to the active zone can be selected. Users and user groups cannot be moved user to another zone.
Chapter 16: DS Zones Action Add authentication services 205 User Status Required for Action Zone(s) Affected Any qualified user Active zone only. The same authentication service cannot be reused in multiple zones. The authentication service must be added to each zone where it will be used. As a result, virtual users may end up in multiple zones, but each instance of the user in a zone is treated as unique user in the Rack Power Manager software system.
206 Rack Power Manager Installer/User Guide Action User Status Required for Action Zone(s) Affected View or export data logs Any qualified user Active zone only. View and modify email notifications Any qualified user Active zone only. Modify log retention Super users only All zones. Modify events Super users only All zones. View usage and asset reports Any qualified user Active zone only. Modifying system settings in a zone Table 16.
Chapter 16: DS Zones 207 Action User Status Required for Action Zone(s) Affected Manage plug-ins Super users only All zones. Configure SNMP trap settings Any qualified user Active zone only. Import system settings Super users only To the top level zone only. The top level zone must be active at the time of import.
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209 17 Managing User Accounts This chapter describes how to manage user accounts.
210 Rack Power Manager Installer/User Guide Icon Authentication Method Status Face All Enabled - The user can log in and use the Rack Power Manager software. Face with a red X Internal Disabled - The user cannot log in to the Rack Power Manager software. See User account restrictions and expiration settings on page 217.
Chapter 17: Managing User Accounts 211 • Business Phone - Business phone number defined in the user’s properties. See Phone contact on page 219. • Default E-Mail - Default email account defined in the user’s properties. See Email contact on page 219. • E-Mail 1-E-Mail 5 - Up to five additional email accounts defined in the user’s properties. See Email contact on page 219. • Custom Field 1- Custom Field 6 - Custom fields for the user.
212 Rack Power Manager Installer/User Guide You must have Rack Power Manager software administrator or user administrator rights to add a user. To add a user account: 1. Click the Users tab. 2. Click Add. The Add User Account Wizard will appear. 3. The Select Authentication Service window will open. This window lists the Rack Power Manager software internal service and all the external authentication services that have been added, which may be used to authenticate users when they log in.
Chapter 17: Managing User Accounts 213 NOTE: A service account may only be created if you selected the Rack Power Manager software internal authentication service in step 3. d. 5. Click Next. Go to step 6. The Specify User Name window will open. If you selected RADIUS, TACACS+ or RSA SecurID in step 3: a. Enable the Specify user on external authentication service radio button. b. Type the username that is configured on the RADIUS, TACACS+ or RSA SecurID server. c. Click Next.
214 Rack Power Manager Installer/User Guide externally, the Rack Power Manager software will not see those changes until the next time that user logs in. Deleting User Accounts To delete one or more user accounts: 1. Click the Users tab. 2. Click the checkbox to the left of the username(s). To delete all users on the page, click the checkbox to the left of User Name at the top of the list. 3. Click Delete. A confirmation dialog box will appear. 4. Confirm or cancel the deletion.
Chapter 17: Managing User Accounts 4. 215 Confirm or cancel the reset.
216 Rack Power Manager Installer/User Guide 3. Type the username for the user. 4. Type the full name of the user. 5. Click Save and then click Close. User certificates Certificates may be changed only for internal authentication users. If the system certificate policy is enabled for user certificates (see System certificate policy and trust store on page 50), the user certificate used at login must meet the policy requirements.
Chapter 17: Managing User Accounts 217 3. Click Credentials in the side navigation bar and then click SSH Key. The User SSH Key window will open. 4. Type the 1-256 character name of the file containing the public SSH key that was generated by a third party key generator or browse to the file location. 5. Click Save and then click Close. The SSH key file will be uploaded to the Rack Power Manager server for use in authenticating the user.
218 Rack Power Manager Installer/User Guide • To force a user to define a new password during the next login, enable the User must change password at next login checkbox. • To prevent the user from changing the password, enable the User cannot change password checkbox. • To prevent a user’s password from expiring, enable the Click Password never expires checkbox. • To designate the account as a service account, enable the Service Account checkbox.
Chapter 17: Managing User Accounts 5. To remove the user from one or more groups, select the group(s) in the Member Of list, then click Remove. The groups will be moved to the Available Groups list. 6. Click Save and then click Close. 219 The Rack Power Manager software obtains external group membership and external user information when a user logs in.
220 Rack Power Manager Installer/User Guide 2. In a User Accounts window, click on a username. The User Name window will open. 3. Click E-Mail Addresses in the side navigation bar. The User E-Mail Properties window will open. 4. Type the primary email address of the user and up to five additional email addresses. 5. Click Save and then click Close. User notes User notes may be changed only for internal authentication users. To specify notes about a user: 1. Click the Users tab. 2.
Chapter 17: Managing User Accounts 221 You may assign access control rights from a user perspective. You select a user account, specify the units for which rights will be assigned, then indicate the permission to perform the action (none, allow, deny or inherit) for each unit. That procedure is described in this section.
222 Rack Power Manager Installer/User Guide 4. To add or remove a unit or unit group from the Unit and Unit Groups list, click Edit List. The User Access Rights Unit Selection window will open. • To add one or more units/unit groups, select the units/groups in the Available list, then click Add. The units/unit groups will be moved to the List to Update list. • To remove one or more units/unit groups, select the units/groups in the List to Update list, then click Remove.
223 18 User Groups Users that have been added to the Rack Power Manager software system may be added to the following two types of user groups: • Built-In - The Rack Power Manager management software is delivered with six predefined user groups: Appliance Administrators, Auditors, Rack Power Manager software administrators, Everyone, User Administrators and Users. All users are automatically included in the Everyone user group when they are added to the Rack Power Manager software system.
224 Rack Power Manager Installer/User Guide 2. Click Groups in the top navigation bar. Built-In will automatically be selected in the side navigation bar and the User Groups - Built-in window will open. To display the userdefined groups, click User-Defined in the side navigation bar. The User Groups - User Defined window will open.
Chapter 18: User Groups 225 Rack Power Manager software internal, RADIUS, LDAP, Windows NT or Active Directory authentication services To add a user-defined user group: 1. Click the Users tab. Click Groups in the top navigation bar. Click User-Defined in the side navigation bar. The User Groups - User Defined window will open. 2. Click Add. The Add User Group wizard will appear. 3. The Select Authentication Service window will open.
226 Rack Power Manager Installer/User Guide • Click Find a group on external authentication service to choose from the list of groups on the external authentication service. If the list of groups contains more than 5000 entries, a message will indicate that not all items are displayed. You may filter the list by using the Filter button and the adjacent text field. If you are using an Active Directory Server, you can choose the filter method.
Chapter 18: User Groups 227 -orIf the TACACS+ service you selected is configured to use the group name custom attribute method, the Specify External Group Name window will open and display a Name field. Type the name for the external user group on the external authentication service. The group name must correspond to one of the values configured in the TACACS+ service. Click Next. 5. Select a role for the user group(s), then click Next.
228 Rack Power Manager Installer/User Guide To display or change the properties of a user-defined user group: 1. Click the Users tab. Click Groups in the top navigation bar. Click User-Defined in the side navigation bar. The User Groups - User Defined window will open. 2. Click on a user group name. The User Group Properties window will open. 3. To change the name of the user group, type a new 1-256 character name in the Name field.
Chapter 18: User Groups 9. 229 Click Close. The User Groups - Built-In or User Groups - User Defined window will open (depending on which groups you were working with). You may also add or remove a user from a built-in or user-defined user group by clicking on a username in a User Accounts window and changing its user group membership. See Changing User Group Members on page 228.
230 Rack Power Manager Installer/User Guide 5. Click Close when you are finished. The User Accounts - All window will open. To add or remove user group access rights: 1. Click the Users tab. 2. Click Groups in the top navigation bar. 3. Built-In will automatically be selected in the side navigation bar and the User Groups Built-in window will open. To display the User Groups - User Defined window, click User-Defined in the side navigation bar. 4. Click on a user group name. 5.
231 19 Using the Telnet Viewer The Rack Power Manager management software ships bundled with a built-in proprietary Telnet Viewer that provides features unavailable in many other Telnet programs. These features include configurable session properties tailored for each device, configurable user preferences for all sessions, a scripting function for automatic device login, a macro function and a logging function. About the Telnet Viewer Telnet Viewer is supported for managed PDUs only.
232 Rack Power Manager Installer/User Guide Telnet Viewer Window Features A new Telnet Viewer window will open for each new Telnet session established by a user. The Telnet Viewer window contains menus, a toolbar and a window that provides virtual terminal emulation. Figure 19.1: Telnet Viewer Window Table 19.1: Telnet Viewer Window Descriptions Number Description 1 Title Bar: Displays the name of the target device being viewed.
Chapter 19: Using the Telnet Viewer 233 Number Description 2 Toolbar: Allows you to access many of the features in the Telnet Viewer. See Table 19.2 for a description of the toolbar icons. 3 Virtual Terminal window: Interacts with your target device through this window. By default the window size is 80 characters x 24 lines. 4 Viewer window: Resizes the window when you click and hold on the frame. Although the window may be resized, the Virtual Terminal window will remain the same size.
234 Rack Power Manager Installer/User Guide Icon Description Copy Text - Copies highlighted text in a Telnet Viewer session screen to the system clipboard Restore - Restores the ability to highlight screen text when autoscaling is enabled and the virtual terminal window has been scaled Paste - Pastes the contents of the system clipboard into a Telnet Viewer session Prints a screen of Telnet Viewer session data Security Property A fully functional SSH2 (Secure Shell Version 2) Client is built into the
Chapter 19: Using the Telnet Viewer 235 Viewer then passes the RSA public key from the session certificate when establishing the SSH connection. Finally, the virtual terminal window will open using an SSH2 shell over SSH connection. SSH2 settings may be viewed by clicking on an appliance name in the Rack Power Manager Explorer and selecting Appliance Settings - Sessions - Settings in the side navigation bar to display the Properties - Sessions - Settings window.
236 Rack Power Manager Installer/User Guide 3. To change the text color, click the Text/Normal Mode box in the Colors section and select a color. The default color is white. To change the cursor appearance: 1. Select Options - Preferences from the menu. The Preferences dialog box will appear. 2. In the Caret list, choose Block to display the cursor as a block or choose Underline to display the cursor as an underline. The default value is Underline.
Chapter 19: Using the Telnet Viewer 237 To change the terminal emulation mode: 1. Select Options - Session Properties from the menu or click the Session Settings icon in the toolbar. The Session Properties dialog box will appear. 2. Click the Terminal tab. 3. From the Terminal Emulation list, choose one option. The default value is VT100. Terminal Emulation on page 298 contains encoding and decoding information for each of the terminal emulation types.
238 Rack Power Manager Installer/User Guide 3. In the Terminal Type box, enter a value of up to 40 characters, beginning with a letter and ending with a letter or digit. Valid characters are the letters A-Z, digits 0-9, forward slash, dash, left parenthesis and right parenthesis. The terminal type must be entered in the Terminal Type field exactly as shown in Table 19.4. Table 19.
Chapter 19: Using the Telnet Viewer 3. 239 Enable or disable the Auto wrap line checkbox. When line wrap is enabled, characters wrap onto the next line when a new character is received and the cursor is at the end of the line. When disabled, new characters will overwrite the last character on the current line when the cursor is at the end of the line. The default value is enabled. To enable/disable local echo: 1.
240 Rack Power Manager Installer/User Guide To build a login script and enable/disable automatic login: 1. Select Options - Session Properties from the menu or click the Session Settings icon in the toolbar. The Session Properties dialog box will appear. 2. Click the Login Scripts tab. 3. Enable or disable the Automate login checkbox. The default value is disabled. 4.
Chapter 19: Using the Telnet Viewer 241 2. To change the background color, click the Background/History Mode box in the Colors section and select a color. The default color is blue. 3. To change the text color, click the Text/History Mode box in the Colors section and select a color. The default color is white. Macros NOTE: Three additional types of macros are available in the Rack Power Manager software.
242 Rack Power Manager Installer/User Guide 2. Click Create. The Configure Macros dialog box expands to display an Edit Macro area. 3. In the Macro Name field, Type a 1-64 character name for the macro. 4. To define a hotkey for the macro, choose one from the Key list. To add a modifier to the hotkey, check the Control, Shift or Alt boxes. (A macro’s hotkey is accessible only when the macro belongs to the active macro group.) 5.
Chapter 19: Using the Telnet Viewer 1. Select Macros - Configure - Macros from the menu. The Configure Macros dialog box appears. 2. In the Macros table, select the macro you wish to edit. 3. Click Edit. The Configure Macros dialog box expands to display an Edit Macro area containing the information defined for the macro. 4. Edit the macro properties as needed. 5. Click OK. The changes are saved and the Configure Macros dialog box returns to its abbreviated view. 6.
244 Rack Power Manager Installer/User Guide 3. In the Group Name field, type a 1-64 character name for the macro group. 4. To add one or more macros to the macro group, select the macro(s) from the Macros Available list, then click Add. The macros will be moved to the Macros In Group list. 5. To remove one or more macros from the macro group, select the macro(s) from the Macros In Group list, then click Remove. The macros will be moved to the Macros Available list. 6.
Chapter 19: Using the Telnet Viewer 245 5. Click OK. The changes are saved and the Configure Macro Groups dialog box returns to its abbreviated view. 6. Repeat steps 2-5 to edit additional macro groups. 7. Click OK to close the Configure Macro Groups dialog box. To delete a macro group: NOTE: You must have Rack Power Manager software administrator privileges to delete global macro groups. 1. Select Macros - Configure - Groups from the menu. The Configure Macro Groups dialog box appears. 2.
246 Rack Power Manager Installer/User Guide You may display a log file at any time, using a standard text editor. The screen buffer is written to the log file when the buffer is full, or when logging is paused or stopped. To ensure the log file is up-to-date, either pause or stop the logging. To change the default log file directory: 1. Select Options - Session Properties from the menu or click the Session Settings icon in the toolbar. The Session Properties dialog box will appear. 2.
Chapter 19: Using the Telnet Viewer 247 To disable automatic logging: 1. Select Options - Session Properties from the menu or click the Session Settings icon in the toolbar. The Session Properties dialog box will appear. 2. Click the Logging tab. 3. Disable the Logging checkbox. 4. Click OK. Automatic logging will stop when you close the Telnet Viewer session. When logging stops, the Logging Status label disappears. To start dynamic logging: 1. Select Options - Logging - Start from the menu.
248 Rack Power Manager Installer/User Guide To resume logging: Select Options - Logging - Resume from the menu. The Logging Status label will change to Logging. To stop logging: Select Options - Logging - Stop from the menu. The Logging Status label will disappear.
Chapter 19: Using the Telnet Viewer 2. 249 Select Options - Copy Text from the menu. -orClick the Copy Text icon in the toolbar. -orRight-click and select Copy Text from the pop-up menu. The highlighted text will be copied to the system clipboard. You may then paste the clipboard contents into a Telnet Viewer session or into another application. To paste system clipboard contents: 1. Place textual data on the system clipboard, using a text editor or other application. 2.
250 Rack Power Manager Installer/User Guide To power up, power down, or power cycle a target device: 1. Select Options - Power from the Telnet Viewer main window. The Power Control dialog box will appear. 2. Click On, Off or Cycle. 3. Click Close to close the dialog box. Closing a Telnet Viewer Session To close a Telnet Viewer session: Select File - Exit from the Telnet Viewer window.
251 20 Using Tools The Rack Power Manager management software contains tools that may be used to perform various actions on units. This chapter describes the available tools and how to use them. Using Unit Tools The Unit Tools window contains tools that allow a user to: • Export unit information to a .csv (comma separated value) file • Export unit access rights information to a .
252 Rack Power Manager Installer/User Guide You may also export a topology report, regardless of any properties selected for export. A topology report contains the following columns: • Port - (target devices or cascade switches only) Port number on the appliance to which the target device or cascade switch is connected. • Type - (managed appliances only) Appliance type, if known. • Level - Level of connection from the appliance. A managed appliance is level 0.
Chapter 20: Using Tools 253 Click Save. The Save As dialog box will appear. Select a directory and filename and click Save to save the .csv file. 12. Click Finish. The Units Tools window will open. Exporting access rights The Export Access Rights tool will export permission information about units from the Rack Power Manager management software host. The unit name and the user/user group to which the unit has access rights will be exported.
254 Rack Power Manager Installer/User Guide Importing data You can use the Import Data Wizard to migrate data from the AlterPath™ Manager to the Rack Power Manager software. First, you will need to export the data from the AlterPath Manager into an XML format that is recognized by Rack Power Manager software. See the AlterPath Manager Data Migration Technical Bulletin for more information. To import data: 1. Click the Units tab. 2. Click Tools in the side navigation bar. The Unit Tools window will open.
Chapter 20: Using Tools 255 Although data has been imported from the AlterPath Manager to the Rack Power Manager software system, the units are not yet compatible with the Rack Power Manager software. To complete the configuration and import process, you must use the Migrate Units task. When creating the Migrate Units task, it is recommend that you select Enable Secure Mode for the units.
256 Rack Power Manager Installer/User Guide 2. Click Operations, then select Reboot from the menu. A confirmation dialog box will appear. 3. Confirm or cancel the reboot. If confirmed, all active sessions will be disconnected. A Multiple Unit Operation window will open, containing a link to another window where results may be viewed; see Multiple unit operations from a Units View window on page 115.
Chapter 20: Using Tools 257 appliance, select one or more firmware files in the Firmware Files to Update list and use the up and down arrows to move the selected firmware files up or down in the listing. Click Next. 3. The Type in Task Name window will open. Type a 1-64 character name for the upgrade firmware task, then click Next. 4. The Completed Successful window will open. To check the progress of the upgrade task, click the Click here to view results link.
258 Rack Power Manager Installer/User Guide 3. b. Enable the Delete target devices that no longer have connections checkbox to delete those target devices permanently from the Rack Power Manager software database. c. Enable the Allow target devices with the same name to be merged into a single target device checkbox to allow the Rack Power Manager software to treat multiple target devices with the same name as one unit with multiple access methods. d.
Chapter 20: Using Tools 259 For information on restoring a configuration file, see Restoring a managed appliance configuration on page 259. To save a managed appliance configuration to a file: 1. In the Unit Overview window, click the Save Configuration icon or link. The Save Appliance Configuration Wizard will appear. 2. Type a description of the configuration that will be saved and may be used if you wish to restore the configuration at a later time, and then click Next. 3.
260 Rack Power Manager Installer/User Guide To save the user database of a managed appliance: 1. In the Unit Overview window, click the Save User Database icon or link. The Save Appliance User Database Wizard will appear. 2. Type a description of the user database that will be saved and can be used if you wish to restore the database, and then click Next. 3. The Completed Successful window will open. 4. Click Finish. The Unit Overview window will open.
261 21 Using Tasks You may add, delete and change tasks from the Tasks window. The Tasks window lists all tasks configured in the Rack Power Manager management software system and allows you to manually run tasks. Using the Tasks Window To display the Tasks window: 1. Click the System tab. 2. Click Tasks in the top navigation bar. The Tasks window will open.
262 Rack Power Manager Installer/User Guide Icon Task Idle - Task is not currently running Running - Task is currently running Stopping - Task has run but has not completely stopped Disabled - Task was prevented from executing Remote - Task is scheduled on a remote Rack Power Manager server Adding tasks You may use the Add Task Wizard to run the following tasks: • Backup the Rack Power Manager software database and system files • Configure SNMP trap settings on appliance • Control power of target de
Chapter 21: Using Tasks 263 • Run task now - Runs the task immediately after you click Finish when adding the task in the Add Task Wizard. The Status column will indicate Running and the running icon will appear to the left of the task name. • One time only - Runs the task once at a specific time on a specific date. • Periodic - Runs the task a certain number of times per hour or day, beginning at a specific time on a specific date.
264 Rack Power Manager Installer/User Guide b. Click Every Day to run the task each day of the week (Sunday-Saturday). -orClick Weekdays to run the task once each weekday (Monday-Friday). -orClick Every (days) and select the number of consecutive days (1-365). c. Click on the calendar button or the field to the left of the calendar button and select a date to begin running the task. To use the calendar: • Click on the year and select a year.
Chapter 21: Using Tasks b. 265 Click Day and select the day of the month to run the task. -orClick The and select a week and a day of the week to run the task. For example, if you wish to run the task each second Tuesday of the month, select second from the first menu and Tuesday from the second menu. c. Select the month to run the task from the list box. Multiple months may be selected by pressing Ctrl while clicking on the months. d.
266 Rack Power Manager Installer/User Guide 4. Select Backup RPM database and system files from the drop-down menu. Type a 1-64 character name for the task. 5. Select a time to run the task, then click Next. See Specifying when to run tasks on page 262. 6. The Specify RPM System Backup Properties dialog box will appear. a.
Chapter 21: Using Tasks 267 2. Click Tasks in the top navigation bar. The Tasks window will open. 3. Click Add. The Add Task Wizard will appear. 4. Select Configure SNMP trap settings on appliance from the drop-down menu. Type a 1-64 character name for the task. 5. Select a time to run the task (see Specifying when to run tasks on page 262), then click Next. 6. The Select Unit Group window will open. Select All Appliances or select a unit group, then click Next. 7.
268 Rack Power Manager Installer/User Guide Once this task is added, you may run it on demand at any time; see Running tasks manually on page 274. You may also save an event log using the Export Event Log tool. See Creating an Event Log .csv File on page 288. To add the task: 1. Click the System tab. 2. Click Tasks in the top navigation bar. The Tasks window will open. 3. Click Add. The Add Task Wizard will appear. 4. Select Export event log to a comma separated values (.
Chapter 21: Using Tasks 9. 269 To remove one or more columns to export, select the column(s) from the Columns to Export list, then click Remove. The column(s) will be moved to the Available Columns list. 10. To change the order in which exported columns are listed in the output .csv file, select one or more columns in the Columns to Export list and use the up and down arrows to move the selected columns up or down in the listing. 11. Click Finish. Task: Exporting an Asset Report to a .
270 Rack Power Manager Installer/User Guide c. To append the date and time (in military time) to the end of the file name, enable the Use date and time for file naming checkbox. For example, if you are creating the file on October 1, 2010 at 10:04 pm, the file created will be named assetreport1001102204.csv. If an exported report file exists in the specified directory and you do not enable this option, it will be overwritten when the new file is created. 7. Click Finish.
Chapter 21: Using Tasks c. 271 To append the date and time (in military time) to the end of the file name, enable the Use date and time for file naming checkbox. For example, if you are creating the file on October 1, 2010 at 10:04 pm, the file created will be named usagereport1001102204.csv. If an exported report file exists in the specified directory and you do not enable this option, it will be overwritten when the new file is created. d. Click Next. 7.
272 Rack Power Manager Installer/User Guide 7. The Select Appliance Type window will open. Select the type of managed appliance that you wish to upgrade, then click Next. 8. The Select Appliances window will open. Select one or more managed appliance to be upgraded from the Available Appliances list, then click Add. The appliances will be moved to the Appliances to Configure list. 9. Click Finish.
Chapter 21: Using Tasks 273 Once this task is added, you may run it on demand at any time; see Running tasks manually on page 274. To add the task: 1. Click the System tab. 2. Click Tasks in the top navigation bar. The Tasks window opens. 3. Click Add. The Add Task Wizard appears. 4. Select Pull Names from selected units from the drop-down menu. Type a 1-64 character name for the task. 5. Select a time to run the task (see Specifying when to run tasks on page 262), then click Next. 6.
274 Rack Power Manager Installer/User Guide 5. Select a time to run the task (see Specifying when to run tasks on page 262), then click Next. 6. The Select Unit Group window opens. Select All Units or select a unit group, then click Next. 7. The Select Unit window opens. Select the units to be included in the topology update, click Add, then click Next. 8. The Select Options window opens. 9. a.
Chapter 21: Using Tasks 275 Remote tasks that are scheduled on another Rack Power Manager server may not be run from the Rack Power Manager server to which you are logged in. To run a remote task, you must log in to the Rack Power Manager server on which the task was created. 4. Click Run Now. The icon to the left of the task name will change to the running icon and the status of the task will change to Running.
276 Rack Power Manager Installer/User Guide 5. Confirm or cancel the deletion. Changing tasks NOTE: Remote tasks, which are scheduled on another Rack Power Manager server, may not be modified from the Rack Power Manager server to which you are logged in. To change a remote task, you must log in to the Rack Power Manager server on which the task was created. You may change the schedule and properties for existing tasks.
Chapter 21: Using Tasks 277 Customizing the Appliance Firmware Files window The Version, firmware Type, Appliance Type, Creation Date and Time, Description, Language and Country fields may appear in the display. Use the Customize link to add or remove fields in the display. See Using the Customize link in windows on page 30. To add a firmware file: 1. Click the System tab. 2. Click Appliance Files in the top navigation bar. The Appliance Firmware Files window will open. 3. Click Add.
278 Rack Power Manager Installer/User Guide 4. Click Delete. A confirmation dialog box will appear. 5. Confirm or cancel the deletion.
279 22 Events and Event Logs When an enabled, defined event occurs in the Rack Power Manager software system, it is saved in the event log. You may display the event log content, view details about an individual event log entry or delete an event log entry. You may have an email notification sent to one or more addresses when an event occurs. You may change the event log’s retention period and export the event log’s content.
280 Rack Power Manager Installer/User Guide Severity icons For users who are members of the Rack Power Manager software administrators or auditor user groups, the non-critical, critical and non-recoverable icons also appear near the right edge of the top navigation bar in the RPM Explorer window when events of that severity occur. Each icon is accompanied by a total count of new events of that severity.
Chapter 22: Events and Event Logs • 281 You may also specify one or more unit groups - an email notification will be sent only when a specified unit-related event occurs on a unit that is a member of the specified unit group(s). If a specified event that is not tied to a unit occurs (for example, Rack Power Manager server started), an email notification will be sent, regardless of the any specified unit groups.
282 Rack Power Manager Installer/User Guide • To add one or more unit groups, select the unit group(s) from the Available Unit Groups list, then click Add. The unit group(s) will be moved to the Selected Unit Groups list. • To remove one or more unit groups, select the unit group(s) from the Selected Unit Groups list, then click Remove. The unit group(s) will be moved to the Available Unit Groups list. Click Next. 7. The Completed Successful window will open. Click Finish.
Chapter 22: Events and Event Logs • 6. 283 To remove one or more unit groups, select the unit group(s) from the Selected Unit Groups list, then click Remove. The unit group(s) will be moved to the Available Unit Groups list. Click Save and then click Close. The Email Notifications window will open. To test an email notification: Once an email notification has been created, you may send a test message to ensure that the notification is delivered to the specified recipients. 1.
284 Rack Power Manager Installer/User Guide To enable or disable logging of one or more events: 1. Click the Reports tab. 2. Click Enabled Events in the side navigation bar. The Enabled Log Events window will open, listing all enabled and disabled log events. If you want to display only the events in a particular category, click the category link in the side navigation bar. 3. Click the checkbox to the left of one or more events.
Chapter 22: Events and Event Logs 285 contain Appliance change of state in the Description column, while the Detailed Description column contains Generic link up interface 1. • Rack Power Manager Server - Name of the Rack Power Manager server where the event was logged. • Event ID - Unique event identifier, which can be useful for sorting displays. • Trap Enterprise - Enterprise object identifier for a received SNMP trap.
286 Rack Power Manager Installer/User Guide 2. In an Event Log window, click on a link in the Severity column. The Event Information window will open. See Event log display fields on page 284 for descriptions of information in the Event Details section of the display. The Event History table contains any state change information. This includes when the state was changed, the type of change (for example, Changed from New to Acknowledged), and who (username) made the state change. 3. Click Close.
Chapter 22: Events and Event Logs 3. 287 Click Set State and then select Acknowledged or New from the drop-down list. Using the date filter The event log retains all events occurring in the Rack Power Manager software system for the specified retention time. By default, the 5000 most recent events are displayed. You may use the date filter to display older events or to display events from any interval in the retention time. To use the date filter: 1. Click the Reports tab. 2.
288 Rack Power Manager Installer/User Guide NOTE: Event log information is stored in the Rack Power Manager software database and is replicated. Increasing the event log retention time may impact the performance of the Rack Power Manager software system. It is recommended that old event log entries be archived to .csv files by scheduling tasks; see Task: Exporting an event log .csv file on page 267. You may also export event logs at any time; see Creating an Event Log .csv File on page 288.
Chapter 22: Events and Event Logs 289 6. The Completed Successful window will open, along with a File Download dialog box. 7. From the File Download dialog box, click Open. The file will be downloaded and will open on the Rack Power Manager software client. By default, .csv files are configured to open in Microsoft Excel. If Microsoft Excel is not installed on your computer, you will be prompted to select a text editor to open the .csv file. -orFrom the File Download dialog box, click Save.
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291 Plug-ins 23 A plug-in provides support for a specific appliance type (model) in the Rack Power Manager software. A plug-in is packaged into a single archive file that can be shipped and added independently of the Rack Power Manager software. Rack Power Manager supports 3rd party rack PDUs using an appliance plug-in. Although plug-ins are created independently, a particular Rack Power Manager software release may include one or more plug-ins that have already been added to the software.
292 Rack Power Manager Installer/User Guide • To upgrade a plug-in, see Upgrading a plug-in on page 295. 5. Add or upgrade the plug-in on each spoke server. All spoke servers should have the same plug-ins at the same version. 6. Perform a replication operation on every spoke server. 7. Perform a backup of the Rack Power Manager software database. 8. If you changed the replication schedule in step 1, you may change it back to its original values.
Chapter 23: Plug-ins 293 6. The Adding Plug-in page will open while the plug-in is added to the Rack Power Manager software system. 7. The Completed Successful window will open. Click Finish. NOTE: If you added a plug-in for a Cyclades™ appliance, you must disable the Cyclades Web Manager to maintain security standards. For information about how to disable the Cyclades Web Manager, see the online help for the Cyclades appliance plug-in.
294 Rack Power Manager Installer/User Guide Field Description Administrative status on this server. Valid values are: • RPM server not responding - (This value is valid only when a single plug-in has been selected.) The Rack Power Manager software could not obtain plug-in status on this server. To examine server status, click the System tab, then RPM Server in the top navigation bar. If you are on a hub server, click Spoke Servers in the side navigation bar and then select the appropriate server.
Chapter 23: Plug-ins 295 Managing Plug-ins After a plug-in has been added, you may upgrade it to another (generally, newer) version. You may also disable a plug-in if necessary for troubleshooting, and then (re)activate it. • You may initiate an action only for plug-ins on the Rack Power Manager server you are currently logged into.
296 Rack Power Manager Installer/User Guide To disable a plug-in: 1. Click the System tab. 2. Click Plug-ins in the top navigation bar. The Plug-ins window will open. 3. Click on the name of plug-in to be disabled. The plug-in overview window will open. 4. In the RPM Servers area, click the checkbox next to the Rack Power Manager server you are currently logged into. 5. Click Disable. A confirmation dialog box will appear. 6. Confirm or cancel the action. To activate a plug-in: 1.
297 APPENDICES Appendix A: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: To resolve an issue: 1. Check the pertinent section of the manual to see if the issue can be resolved by following the procedures outlined. 2. Check our web site at www.avocent.
Appendices 298 Appendix B: Terminal Emulation This appendix contains information about the keys, sequences, encoding and decoding for the Rack Power Manager management software terminal emulation modes when using the Telnet Viewer. Encode refers to how the client interface processes typed keys. Decode refers to how the client interface processes data coming from the target device.
299 Rack Power Manager Installer/User Guide VT100+ terminal emulation The VT100+ emulation provides compatibility with the Microsoft headless server EMS serial port interface. The Rack Power Manager software Telnet Viewer VT100+ terminal emulation works identically to VT100, with the exception of support for the function keys listed in Table B.2. Table B.
Appendices 300 VT102 Receive Code Insert Line (IL) Inserts n lines at the line where the cursor is currently positioned. Lines displayed below the cursor position move down. Lines moved past the bottom margin are lost. Delete Line (DL) Deletes n lines starting with the line where the cursor is currently positioned. As lines are deleted, lines below the cursor position move up. VT100 terminal emulation Table B.
301 Rack Power Manager Installer/User Guide Keys Hex Code Function Mnemonic Encode/Decode Ctrl+H 08 BS Yes/Yes Ctrl+I 09 HT Yes/Yes Ctrl+J 0A LF Yes/Yes Ctrl+K 0B VT Yes/No Ctrl+L 0C FF Yes/No Ctrl+M 0D CR Yes/No Ctrl+N 0E SO Yes/No Ctrl+O 0F SI Yes/No Ctrl+P 10 DLE Yes/No Ctrl+Q 11 DC1 or XON Yes/No Ctrl+R 12 DC2 Yes/No Ctrl+S 13 DC3 or XOFF Yes/No Ctrl+T 14 DO4 Yes/No Ctrl+U 15 NAK Yes/No Ctrl+V 16 SYN Yes/No Ctrl+W 17 ETB Yes/No Ctrl+X
Appendices 302 Table B.5 lists the VT100 ANSI mode and cursor keys for set and reset modes. Encoding and decoding is supported for all the cursor keys listed. Table B.5: VT100 ANSI Set and Reset Mode Cursor Keys Cursor Key Mode Reset Mode Set Up Esc [ A Esc O A Down Esc [ B Esc O B Right Esc [ C Esc O C Left Esc [ D Esc O D Table B.6 lists the VT100 PF1-PF4 key definitions. Encoding of each listed key is supported; decoding is not applicable. Table B.
303 Rack Power Manager Installer/User Guide Control Sequence Definition Encode/Decode Esc [ Pn; Pn H Cursor Position No/Yes Esc [ Pn A Cursor Up No/Yes Esc [ Pn c Device Attributes No/No Esc # 8 Screen Alignment Display No/Yes Esc # 3 Double Height Line - Top Half No/No Esc # 4 Double Height Line - Bottom Half No/No Esc # 6 Double Width Line No/No Esc Z Identify Terminal No/No Esc = Keypad Application Mode No/No Esc > Keypad Numeric Mode No/No Esc [ Ps q Load LEDs No/No
Appendices 304 Control Sequence Definition Encode/Decode Esc D Index No/Yes Esc E Next Line No/Yes Esc M Reverse Index No/Yes Esc c Reset to Initial State No/No Esc [ Ps; Ps;..;Ps 1 Reset Mode No/No Esc ( A Select Character Set G0 U.K. No/No Esc ) A Select Character Set G1 U.K No/No Esc ( B Select Character Set G0 ASCII Yes/Yes Esc ) B Select Character Set G1 ASCII Esc ( 0 Select Character Set G0 Spec. Graphics Esc ) 0 Select Character Set G1 Spec.
305 Rack Power Manager Installer/User Guide Control Sequence Definition Encode/Decode Esc [ K or Esc [ 0 K Erase from cursor to end of line No/Yes Esc [ 1 K Erase from beginning of line to cursor No/No Esc [ 2 K Erase entire line containing cursor No/No Esc [ J or Esc [ 0 J Erase from cursor to end of screen No/Yes Esc [ 1 J Erase from beginning of screen to cursor No/No Esc [ 2 J Erase entire screen No/No Esc [ Ps;Ps;..
Appendices Control Sequence Definition Encode/Decode Esc [ ? 7 h Modes to Set - Wraparound On No/No Esc [ ? 7 l Modes to Reset - Wraparound Off No/No Esc [ ? 8 h Modes to Set - Auto Repeat On No/No Esc [ ? 8 l Modes to Reset - Auto Repeat Off No/No Esc [ ? 9 h Modes to Set - Interlace On No/No Esc [ ? 9 l Modes to Reset - Interlace Off No/No Esc [ 6 n Report Cursor Position - Invoked by No/No Esc [ P1; Pc R Report Cursor Position - Response is No/No Esc [ 5 n Status Report - Inv
307 Rack Power Manager Installer/User Guide VT220 Keyboard PC Keyboard VT220 Keyboard Byte Sequence Right Arrow Right Arrow Esc [ C Up Arrow Up Arrow Esc [ A Down Arrow Down Arrow Esc [ B Keypad / Keypad / / Keypad * Keypad * * Keypad - Keypad - - Keypad + Keypad + + Keypad . Keypad . . Keypad 0..9 Keypad 0..9 >0..
Appendices VT220 Keyboard PC Keyboard VT220 Keyboard Byte Sequence F16 Ctrl - F8 Esc [ 2 9 ~ F17 Ctrl - F9 Esc [ 3 1 ~ F18 Ctrl - F10 Esc [ 3 2 ~ F19 Ctrl - F11 Esc [ 3 3 ~ F20 Ctrl - F12 Esc [ 3 4 ~ Table B.9 lists the decoding for VT220 terminal emulation. Table B.
309 Rack Power Manager Installer/User Guide VT220 Keyboard Function VT220 Keyboard Byte Sequence Erase from cursor to end of screen Esc [ j Programmable LEDs Esc [ q What are You? Esc [ c Set Mode Esc [ ? Delete 1 Character Esc [ P Insert 1 Line Esc [ L Delete 1 Line Esc [ M Up Arrow Esc [ O A Down Arrow Esc [ O B Right Arrow Esc [ O C Left Arrow Esc [ O D Fill Screen with Es Esc # 8 Up Arrow amount specified by Pn Esc [ Pn A Down Arrow amount specified by Pn Esc [ Pn B Right
Appendices VT220 Keyboard Function VT220 Keyboard Byte Sequence Device status report Esc [ Pn n What are you? Esc [ Pn c Sat Mode Esc [ Pn h Delete Pn Characters Esc [ Pn P Insert Pn Characters Esc [ Pn L Delete Pn Lines Esc [ Pn M Insert Character Esc [ Pn @ Erase Pn Characters Esc [ Pn X 310 VT52 terminal emulation Table B.10 lists the keystroke mapping (encoding) for VT52 terminal emulation. Table B.
311 Rack Power Manager Installer/User Guide VT52 Keyboard Function VT52 Keyboard Byte Sequence Cursor Up Esc A Cursor Down Esc B Cursor Right Esc C Cursor Left Esc D Cursor Home Esc H Reverse Linefeed Esc I Erase to end of screen Esc J Erase to end of line Esc K Table B.12 lists the VT52 and ANSI auxiliary keypad definitions. Encoding of each listed keypad key is supported; decoding is not applicable. Table B.
Appendices Keys Keypad Numeric Code VT52 Keypad ANSI Keyboard , (comma) , (comma) Esc ? l Esc O l . (period) . (period) Esc ? n Esc O n Enter Same as Return key Esc ? m Esc O m VT320 terminal emulation Table B.13 lists the keystroke mapping (encoding) for VT320 terminal emulation. Table B.
313 Rack Power Manager Installer/User Guide VT320 Keyboard PC Character Sequence VT320 Keyboard Byte Sequence F16 Ctrl - F8 Esc [ 2 9 ~ F17 Ctrl - F9 Esc [ 3 1 ~ F18 Ctrl - F10 Esc [ 3 2 ~ F19 Ctrl - F11 Esc [ 3 3 ~ F20 Ctrl - F12 Esc [ 3 4 ~ Insert Insert Esc [ 1 ~ Home Home Esc [ 2 ~ Delete Delete Hex 7 F End End Esc [ 5 ~ Up Arrow Up Arrow Esc [ A Down Arrow Down Arrow Esc [ B Left Arrow Left Arrow Esc [ D Right Arrow Right Arrow Esc [ C Table B.
Appendices VT320 Keyboard Function VT320 Keyboard Byte Sequence Up Arrow Esc [ A Down Arrow Esc [ B Right Arrow Esc [ C Left Arrow Esc [ D Set cursor to home position Esc [ H Set cursor to home position Esc [ f Character Attributes Esc [ m Erase from cursor to end of line Esc [ K Erase from cursor to end of screen Esc [ J Programmable LEDs Esc [ q What are You? Esc [ c Set Mode Esc [ ? Delete 1 Character Esc [ P Insert 1 Line Esc [ L Delete 1 Line Esc [ M Up Arrow Esc O A
315 Rack Power Manager Installer/User Guide VT320 Keyboard Function VT320 Keyboard Byte Sequence Left Down Arrow amount specified by Pn Esc [ Pn D Erase parts of current line Esc [ Pn K Erase parts of current screen Esc [ Pn J Direct Cursor Addressing Esc [ Pn H Direct Cursor Addressing Esc [ Pn f Programmable LEDs Esc [ Pn q Scrolling Region Esc [ Pn r Clear tabs Esc [ Pn g Device status report Esc [ Pn n What are you? Esc [ Pn c Sat Mode Esc [ Pn h Delete Pn Characters Esc [ Pn
Appendices 316 Appendix C: Regaining Access to the Rack Power Manager Software Access to a Rack Power Manager software system may be lost due to reasons such as: • Being locked out by the Rack Power Manager software • Deleting the last Rack Power Manager software administrator • Forgetting the Rack Power Manager software administrator password To regain access to a Rack Power Manager software system: 1. Contact Avocent Technical Support. You will be provided with the resetpassword.zip archive file.
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For Technical Support: www.avocent.
