User guide

Video Viewer management
When the DSView software is updated, new video viewers are added. The new viewers must be
accepted and downloaded. Administrators have the option to disable the viewer upgrades.
NOTE: If no viewer was previously installed, the latest viewer will be downloaded.
To disable the viewer upgrade:
1. Click Global Properties in the top navigation bar.
2. Click Viewer Upgrade in the side navigation bar.
3. Check the Disable the Viewer Upgrade box.
4. Enter the Minimal DSView Viewer Version required, which is the minimum version
needed for the client side viewer. The format of the field is A.x.x.x, where A is a number
that is greater than or equal to three and x is a number that is greater than or equal to zero.
For example:
If your client viewer is version 4.0.0.98 but version 4.0.0.134 is the minimum version
required, then the client viewer will automatically be upgraded.However, if your client
viewer is version 4.0.0.134 and 4.0.0.98 is the minimum version required, then there is
no need for an upgrade and version 4.0.0.134 will still be used.
5. Click Save.
NOTE: Administrators will need to follow these steps for the hub and each spoke.
Security zones
Internet Explorer restricts actions performed by the web browser, based on the security zone
membership of the web site being accessed. Each security zone typically has its own security
restrictions. The following four security zones are available in Internet Explorer:
Trusted Sites - Web sites contained in the list of trusted sites.
Restricted Sites - Web sites contained in the list of restricted sites.
Local Intranet - Web sites accessed using a host name (for example, https://sun-e2-callisto).
Internet - All other web sites, including those accessed using standard dot notation (for
example, https://10.0.0.1).
By default, the DSView software operates correctly in the Internet, Local Intranet and Trusted
Sites security zones when accessing a hub server.
NOTE: A DSView software hub server installed on a PC running the Windows 2003 Server will not operate
correctly in the Internet security zone.
48 DSView 4 Installer/User Guide