User guide

Use the following procedures if you are permitted to install software.
To download an ActiveX control on a DSView software hub server using Windows
(all operating systems except Windows XP with Service Pack 2):
1. In a Units View window that contains target devices (see Accessing Units View windows
on page 118), click the link in the Action field or select an alternate action, if available.
You can also access a Unit Overview window for a target device and click the icon or
link for the session type.
If this is the first time the ActiveX control has been requested by the DSView
software, an Avocent Session Viewer message box will appear, followed by a Security
Warning dialog box.
2. Select Always trust content from Avocent Huntsville Corporation.
3. Click Yes to download the ActiveX control. When the control has been downloaded, a
KVM session will start in a Video Viewer window or a serial session will start in a Telnet
Viewer window, depending on the supported action for the managed appliance.
If the required ActiveX control could not be loaded, a red X will appear in the
Avocent Session Viewer message box. The ActiveX control may fail to load for one of
the following reasons:
• The user did not select Always trust content from Avocent Huntsville Corporation.
• The DSView software client security zone settings are not correct.
• The ActiveX control failed to properly install.
To download an ActiveX control on a DSView software hub server using Windows
XP with Service Pack 2:
1. In a Units View window that contains target devices (see Accessing Units View windows
on page 118), click the link in the Action field or select an alternate action, if available.
You can also access a Unit Overview window for a target device and click the icon or
link for the session type (see Unit Overview Windows on page 126).
If this is the first time the ActiveX control has been requested by the DSView
software, an Avocent Session Viewer message box will appear.
2. Click in the top yellow bar. A pop-up menu will appear. Click Install. A Security Warning
dialog box will appear.
3. Click Install to install the ActiveX control.
Chapter 4: Basic Operations 47