User guide

RSA SecurID login
When an RSA SecurID external authentication service has been added to the DSView software,
the login credentials include a username and a passcode. The passcode includes a PIN and an
RSA SecurID tokencode. The login request is sent to the RSA Authentication Manager.
Depending on the user configuration and state on the RSA Authentication Manager, the user
may be prompted for a second successive tokencode.
The user configuration also specifies how the 4-6 digit PIN will be generated:
• User defined - the user must enter a PIN
• System generated - the user cannot enter a PIN; it must be generated by the RSA server
• User selectable - the user may choose to enter a PIN or allow the RSA server to generate it
If a PIN has not yet been assigned to the user or if security policy requires a PIN change, the
user will be prompted accordingly. If the RSA server generates the PIN, the user will be given a
brief interval to memorize it.
Regaining access
If access to a DSView software system is lost, contact Avocent technical support.
Uninstalling the DSView Software
To uninstall the DSView software on a supported Windows system:
1. Select Start - Settings - Control Panel. The Control Panel will appear.
2. From the Control Panel, click Add/Remove Programs. The Add/Remove Programs dialog
box will appear.
3. Select Avocent DSView 4 and then click Change/Remove. The Uninstall Avocent DSView
window will open.
4. Click Uninstall.
To uninstall the DSView software on a supported Linux or Solaris system:
1. Log in to the server as root.
2. Insert the DSView software DVD into your DVD drive. If AutoMount is supported and
enabled, open a command window and continue with step 3.
-or-
If your system does not support AutoMount, issue the following command to mount
the DVD volume: mount <device> <mount point>, where <device> and <mount
Chapter 2: Installation 21