User guide

The Event History table contains any state change information. This includes when the
state was changed, the type of change (for example, Changed from New to
Acknowledged), and who (username) made the state change.
3. Click Close. The Event Log window will open.
To delete one or more event log entries:
1. In an Event Log window, click the checkbox to the left of the event(s) to delete. To select
all events on the page, click the checkbox to the left of Severity at the top of the list.
2. Click Delete. A confirmation dialog box will appear.
3. Confirm or cancel the deletion.
Event states
When an event first occurs and is placed in the event log, it is considered to be in a New state,
You may delete the event, which will remove it from displays and from the event log.
However, if you wish to prevent an event from being displayed but not delete it from the event
log, you may acknowledge the event, which will change its state from New to Acknowledged.
You may also change an event’s state from Acknowledged to New again. This can be useful if
you mistakenly changed an event’s state to Acknowledged. The Event Information window for
each event contains an Event History that indicates when that events state was changed and
by whom.
When you change a non-recoverable, critical or non-critical event’s state to Acknowledged, the
counter next to that severity icon in the top navigation bar will be decremented. If you change
one of these events from Acknowledged to New, the counter is incremented.
In an event log display, if the Show All button is not enabled, the display will only include
events with a New state. If the Show All button is enabled, events in any state (New or
Acknowledged) will be included. Acknowledged events will be grayed-out.
To change the state of one or more event log entries:
1. Click the Reports tab. The Event Log - All window will open. You may tailor the display
by severity, category or date, if desired.
2. Click the checkbox to the left of the events whose state you wish to change. To select all
events on the page, click the checkbox in the heading at the top of the list.
3. Click Set State and then select Acknowledged or New from the drop-down list.
386 DSView 4 Installer/User Guide