User guide

Java Runtime Environment version 1.6 u24
For more information visit http://www.avocent.com/software-requirements.
Opening a client session
Before opening a client session
• Enable cookies and JavaScript on the client’s web browser.
• Configure the web browser. If you are using Internet Explorer, see Internet Explorer
Considerations on page 46.
To open a client session:
NOTE: If DSView Software Client Certificate Authentication or DSView Software Client Integrated Windows
Authentication is being used, the user will not be required to log in. See Certificates on page 51.
1. From the DSView software client web browser, enter the URL of the server host in the
address bar in the format:
https://<servername>/dsview
In this case, <servername> is the DNS name of the host system, or the IP address in
standard dot notation (xxx.xxx.xxx.xxx).
NOTE: To avoid multiple security warnings, enter the DNS name.
-or-
If you are opening the session on the DSView server, you may select Start - Programs
- Emerson - DSView 4 Software.
2. Accept all security alerts that may appear as the client computer connects to the DSView
server. The DSView Explorer User Login window will open.
If an RSA SecurID external authentication service has been added to the DSView
software, see RSA SecurID login on page 21 below for the login procedure.
3. Type a valid username and password in the fields provided.
Depending on the settings specified by the administrator, you may be required to
change your password before being allowed to complete the login process. See Adding
User Accounts on page 263.
4. Click Login. The window that appears depends on the rights assigned to the DSView user
that is logging in.
If the client machine uses an onboard video controller and experiences video problems, be sure
the BIOS is updated to the latest version.
20 DSView™ 4 Installer/User Guide