User guide

14. Enter the license key in the fields provided.
15. Ensure that you use all capital letters, but do not include the dashes.
16. Your add-on component license is now entered in DSView software.
Before software installation
When installing a hub server, you will need the license key obtained from the ACE account,
and you will create an initial DSView administrator account. A hub server must be installed
before spoke servers can be added to it. When installing a spoke server, you will need to
provide the hub server address and a valid username/password for the DSView hub server.
Installing the DSView Software
The DSView management software may be installed using the DSView software DVD or by
downloading the software in a self-extracting .zip file from the Avocent web site. DSView does
not support network drive installations. The software must be installed on a hard drive
partition. In addition, the installation is not supported on a domain controller. As a
recommendation, install DSView on a server with a properly configured hostname, which
resolves to the IP address of the server where the application is installed. The IP address of the
DSView server should never be changed.
NOTE: If you are upgrading the DSView software from a previous version, it is strongly recommended that you
perform a database synchronization between the hub and spoke servers; see Replication on page 84. You should
also back up the hub server prior to upgrading the DSView software; see Backing up and Restoring Hub Servers
Manually on page 77. Failure to perform synchronization and backup may have detrimental effects. A backup
should be performed both before the upgrade and immediately following the upgrade.
NOTE: If you are upgrading from DSView 3 software, see the DSView Transition Guide for more information.
To install the DSView software:
1. Log on to the dedicated server as local administrator.
2. Using your web browser, download the DSView software from the Avocent web site. Go
to www.avocent.com/download and choose DSView Software Upgrades.
3. Click Click here to download Installers, Plug-ins and Utilities.
4. After download is complete, double-click on the downloaded installation package
(setup.exe). Click Next.
5. The Introduction window will open. Click Next.
6. The License Agreement window will open.
Chapter 2: Installation 15