User guide

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Status Cause

Hub/Spoke Versions

Not Compatible

The versions of DSView software on the hub and spoke servers are not compatible.

Certificates Do Not

Match

Certificates on the hub server and spoke servers do not match. See Managing hub and

spoke server certificates on page 71 for information about updating the server cer-

tificates so that they will match.

Invalid Server or Ver-

sions Not Com-

patible

A server responded, but it is not compatible with the DSView software. This typically

occurs when communication is attempted with a server that does not contain the soft-

ware, or if either server contains an older version of the software. Ensure that both

servers are running the same DSView software version.

To add a spoke server:

1. Install the DSView software on the computer that will be used as a spoke server. See

Installing the DSView Software on page 15.

2. Configure the computer as a spoke server. See Configuring the DSView Software on page

17.

To register a hub server as a spoke server:

Only DSView software administrators may access this procedure.

NOTE: When registering a hub server as a spoke server on another DSView software system, the information on

the hub server being registered will be lost. Its database will be updated to match the new hub server to which it is

being registered.

1. Click the System tab.

2. Click DSView Server in the top navigation bar. The side navigation bar will include the

name of the server to which you are logged in.

3. Select Tools in the side navigation bar. The DSView Server Tools window will open.

4. Click the Register as Spoke Server icon or text. The Register Spoke Server Wizard will

appear.

5. The Type in Hub DSView Server Address window will open.

a. Type the IP address of the hub server in standard dot notation (xxx.xxx.xxx.xxx) or the

domain name of the hub server.

b. Type the port number for the hub server.

If the default hub server port value (443) is modified, you must specify it

when registering a spoke server so that register requests will be sent to the

Chapter 5: DSView Servers 81