User guide

28 DSView Installer/User Guide
If the certificate is trusted and has not expired, but there is a mismatch of the name on the
DSView software client certificate and the name on the DSView software hub server
certificate, a Warning - HTTPS dialog box will appear. Contact the issuer of your certificate.
3. Click Always to add the certificate to the Java certificate store.
If you click No, a connection will not be made with the CPS or CCM appliance. If you click
Yes, a connection will be made with the appliance and the viewer will open, but the warning
dialog box will continue to appear each time you connect to the managed appliance.
Managing ActiveX
®
controls
The DSView management software uses the two following ActiveX controls to provide
interactive content:
• Java 1.5.0_02 - Used to display a Telnet Viewer window during a Telnet application or
serial session.
• Avocent Video Viewer - Used to display a Video Viewer window during a KVM session.
The functionality of the ActiveX controls is determined by the settings for the security zone being
used by the DSView management software. See Specifying security zones on page 29 for
more information.
To download an ActiveX control on a DSView software hub server using Windows
(all operating systems except Windows XP using Service Pack 2):
1. From a Unit Views window Action column for a CPS or CCM appliance, click Serial Session.
-or-
From a Unit Views window, click on the name of a CPS or CCM appliance. Overview will
automatically be selected, the name of the appliance will appear at the top of the side
navigation bar and the Overview window will open. Click the Serial Session icon or text.
-or-
From a Unit Views window Action column for a DS1800 digital switch or DSR switch, click
KVM Session.
-or-
From a Unit Views window, click on the name of a DS1800 digital switch or DSR switch.
Overview will automatically be selected, the name of the DS1800 digital switch or DSR switch
will appear at the top of the side navigation bar and the Overview window will open. Click the
KVM Session icon or text.
If this is the first time the ActiveX control has been requested by the DSView management
software, an Avocent Session Viewer message box will appear, followed by a Security
Warning dialog box.
2. Select Always trust content from Avocent Huntsville Corporation.
3. Click Yes to download the ActiveX control. When the control has been downloaded, a KVM
session will start in a Video Viewer window or a serial session will start in a Telnet Viewer
window, depending on the supported action for the managed appliance.