User guide
252 DSView Installer/User Guide
Upgrading firmware
To upgrade the firmware on a managed appliance:
NOTE: A valid Flash file must exist in the DSView software server’s firmware repository for the DS1800 digital
switch, DSI5100, CPS or CCM appliance or DSR switch to use this command. Optionally, one or more managed
appliances may be Flash upgraded as a task. See Managing Tasks on page 255 for more information.
1. In the Unit Overview window, click the Upgrade Firmware icon or link. The Upgrade Appli-
ance Firmware Wizard will appear. Click Next.
2. The Select Firmware Files window will open. Select the Flash files to which you wish to
upgrade the managed appliance:
a. Select the Flash files in the Available Firmware Files list. Multiple firmware files may be
selected by pressing
Ctrl or Shift while clicking on the firmware filenames.
b. Click Add. The properties will be moved to the Firmware Files to Update list.
To remove selected firmware files, select the firmware file you wish to remove from the
Firmware Files to Update list (multiple firmware files may be selected by pressing
Ctrl or
Shift while clicking on the firmware filenames) and clicking Remove. The firmware files
will be moved to the Available Firmware Files list.
c. To change the order in which firmware files are installed on the managed appliance, select
the firmware files in the Firmware Files to Update list and use the up and down arrows to
move the selected firmware files up or down in the listing. Multiple firmware files may be
selected by pressing
Ctrl or Shift while clicking on the firmware filenames.
d. Click Next.
When multiple firmware files are selected, the firmware on each managed appliance will
be upgraded in the order shown in the Update list. A reboot will be automatically
performed between each firmware update.
3. The Type in Task Name window will open. Type a name for the upgrade firmware task (1-64
characters), then click Next.
4. The Completed Successful window will open.
5. Click Finish. The Unit Overview window will open.
6. The progress of the upgrade task can be checked by clicking the System tab and then clicking
Tasks in the top navigation bar.
Resynchronizing managed appliances
When a DS1800 digital switch, DSI5100, CPS or CCM appliance or DSR switch changes its
configuration, it may not be properly represented in the DSView software system. For example, a
target device may be added, removed or moved. Resynchronizing will update these and other
changes made to the managed appliance within the DSView software system.
Resynchronizing will force a check of the entire DSView software system. The process requires a
large amount of time and network bandwidth and should only be performed when necessary.