User guide

172 DSView Installer/User Guide
Video Viewer minimum requirements
The Video Viewer requires one of the following operating systems:
• Windows 2000 Workstation or Server with Service Pack 2
• Windows Server 2003 Standard, Enterprise or Web Edition
• Window NT 4.0 Workstation or Server with Service Pack 6a
• Windows XP Home Edition or Professional
• Red Hat Enterprise Linux
The Video Viewer may use any of the browsers supported for the DSView Explorer; see Web-
based access and control on page 1 for more information.
The Video Viewer client requires Java when launched from Mozilla, Netscape or Firefox browsers.
The supported Java version is 1.5.0_02. The Video Viewer requires this version. The DSView
software client automatically downloads and installs the JRE (Java Runtime Environment) the first
time the Video Viewer or Telnet Viewer is launched. See Java Installation on page 47 for
more information.
To launch a KVM session, a user must be individually assigned rights or belong to a user group
which has been assigned rights to establish a KVM session. See Changing Unit Access Rights on
page 102 for more information. You may review which users may establish KVM session
connections at the user level. See Displaying User Access Rights on page 161 for
more information.
Launching a KVM Session
NOTE: When using a non-proxied connection, video performance over a slower network connection may be less
than optimal. Since certain color settings (such as grayscale) use less network bandwidth than others (such as
Best Color), changing the color settings may increase video performance. For optimal video performance over a
slower network connection, a color setting such as Grayscale/Best Compression or Low Color/High
Compression is recommended. See Adjusting color depth on page 181 for more information.
To launch a KVM session from the DSView Explorer:
1. Display a Target Devices, Units in Site, Units in Custom Field, Topology or Recently
Accessed Units window. See About Unit Views on page 81 for more information.
2. Click the KVM Session link in the Action column of the target device you wish to view.
The Video Viewer launches in a new window.
To launch a KVM session using the Unit Overview window:
1. Display a Target Devices, Units in Site, Units in Custom Field, Topology or Recently
Accessed Units window. See About Unit Views on page 81 for more information.
2. Click on the name of a target device connected to a DS1800 digital switch or DSR switch. The
side navigation bar will contain the name of the target device at the top and Overview will
automatically be selected. The Unit Overview window will open.