DSView ® Installer/User Guide For Technical Support: www.avocent.com/support Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent International Ltd.
INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. POWER ON This symbol indicates the principal on/off switch is in the on position.
DSView® Management Software Installer/User Guide Avocent, the Avocent logo, The Power of Being There, DSView, DSR, AutoView, OutLook, OSCAR, AVWorks and Dambrackas Video Compression are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2005 Avocent Corporation. All rights reserved.
iii T A B L E O F C ON T E N T S Table of Contents List of Figures ................................................................................................................. xi List of Tables ................................................................................................................. xiii Chapter 1: Product Overview.......................................................................................... 1 Features and Benefits ..................................................
iv DSView Installer/User Guide Using the software through a firewall ...................................................................................... 32 Using a VPN ............................................................................................................................. 33 Using a NAT device .................................................................................................................. 34 Chapter 2: Installation .................................................
Table of Contents v Managing Units ............................................................................................................................... 95 Changing Unit Overview Information ............................................................................................. 95 Changing Embedded Unit Credentials ............................................................................................ 98 Changing Unit Properties.........................................................
vi DSView Installer/User Guide Specifying user address information ...................................................................................... 159 Specifying user phone contact information ............................................................................ 160 Specifying email contact information for users ...................................................................... 160 Specifying user notes .....................................................................................
Table of Contents vii Performing Thumbnail Viewer tasks ...................................................................................... 190 Using Keyboard Pass-through....................................................................................................... 191 Using Global and Personal Macros .............................................................................................. 192 Power Controlling Target Devices ...............................................................
viii DSView Installer/User Guide IPMI Viewer Window features................................................................................................ 230 Refreshing the IPMI Viewer window...................................................................................... 233 Closing an IPMI Viewer window............................................................................................ 233 Displaying Sensor Information by Selecting an IPMI 1.5 Target Device ..............................
Table of Contents ix About Event Logs ........................................................................................................................... 275 DSView management software events .................................................................................... 277 Displaying Event Logs ................................................................................................................... 281 Using the Date Filter .........................................................
x DSView Installer/User Guide
xi LIST OF FIGU RES List of Figures Figure 1.1: Example System Configuration Using the DSView Management Software ................... 7 Figure 1.2: Avocent DSView Explorer Window ................................................................................ 8 Figure 1.3: Launching DSView Management Software Sessions.................................................... 11 Figure 1.4: Side Navigation Bar......................................................................................................
xii DSView Installer/User Guide Figure B.9: Ports Used by DSI5100 Appliances ........................................................................... 300 Figure C.1: Using the DSR Remote Operations Software with a DSR Switch.............................. 302 Figure C.2: DSR Remote Operations Window .............................................................................. 303 Figure C.3: DSR Remote Operations Window (Servers View) ..................................................... 304 Figure C.
xiii LIST OF TABLES List of Tables Table 1.1: DSView Explorer Window Area Descriptions.................................................................. 8 Table 1.2: Managed Appliance Icons ................................................................................................ 9 Table 1.3: DSView Explorer Window Links ...................................................................................... 9 Table 1.4: Side Navigation Bar Icons........................................................
xiv DSView Installer/User Guide Table 7.3: Arrow Key Sequences ................................................................................................... 213 Table 7.4: Terminal Emulation and Type ...................................................................................... 214 Table 8.1: IPMI Viewer Window Descriptions.............................................................................. 231 Table 8.2: IPMI Viewer Window Status Icons..............................................
List of Tables xv Table D.8: VT220 Encoding .......................................................................................................... 319 Table D.9: VT220 Decoding .......................................................................................................... 320 Table D.10: VT52 Encoding .......................................................................................................... 322 Table D.11: VT52 Decoding .......................................................
xvi DSView Installer/User Guide
1 CHAPTER 1 Product Overview The DSView® 3.1.1 management software is a secure, web browser-based, centralized enterprise management solution that allows users to remotely access, manage, monitor and control target devices through Avocent managed appliances. A session may be launched to a target device with a single point of access.
2 DSView Installer/User Guide Devices connected to a DSI5100 proxy appliance may be accessed using an IPMI Viewer window. Secure authentication and communication Secure Socket Layer (SSL) encryption may be used to encrypt data traveling within the DSView software system.
Chapter 1: Product Overview 3 DSView software server The DSView software server contains the DSView management software that enables users to securely access, manage, monitor and control remote target devices through managed appliances. The DSView software server provides a centralized database repository for storing configuration and user, unit and system information. The software server also provides services for authentication, access control, logging events, monitoring and license management.
4 DSView Installer/User Guide Supported Units A managed appliance may provide KVM, serial over IP or IPMI connectivity to target devices. The DSView management software supports the following managed appliances. CPS and CCM appliances The CPS and CCM appliances allow users to access serially attached devices over a standard TCP/ IP connection using a Telnet Viewer or a third party Telnet viewer.
Chapter 1: Product Overview 5 These managed appliances also support SPC devices. The DS1800 digital switches and DSR switches allow the cascading of legacy analog KVM switches from DS1800 digital switch or DSR switch ports, which may be managed in a DSView software system.
6 DSView Installer/User Guide Target devices Target devices encompass a wide range of data center components such as servers and routers that a DSView software administrator may manage virtually through the DSView software system. A target device is added automatically to your DSView software system when the supported managed appliance is added. A target device may also be added individually when not attached to a supported managed appliance.
Chapter 1: Product Overview (*) Optional (#) SPC devices are supported by DSR1021, 1022, 1024, 1020, 1031, 2020, 2035, 4020, 8020 and 8035 switches DSView Software Client Hub DSView Software Server Spoke DSView Software Servers (*) External Authentication Servers (*) TCP/IP SNMP Manager (*) Replication DS1800/DSR Switch (#) CPS/CCM Appliance OSCAR Interface SPC Device SPC Device Generic Appliance DSRIQ Module Cascade Target Switch Devices EVR1500 Environmental Monitor Target Devices DSI5100 IPMI
8 DSView Installer/User Guide About the DSView Explorer Windows When a user has been logged in and authenticated, the Avocent DSView Explorer window appears. From the DSView Explorer window, users may view, access and manage units. Custom groupings may be created for managed appliances. The window may also be used to specify system settings, display report information and change profile settings. Figure 1.2 shows the DSView Explorer window areas. A B C D E Figure 1.
Chapter 1: Product Overview 9 Table 1.1: DSView Explorer Window Area Descriptions (Continued) Letter Description C Top navigation bar - The selections in the top navigation bar vary, depending on the active tab in the tab bar. These options display in the side navigation bar D Side navigation bar - Use the side navigation bar to display the system information you wish to display or edit, which displays in the content area.
10 DSView Installer/User Guide Table 1.3: DSView Explorer Window Links (Continued) Clicking this link Displays Associated with IPMI Session IPMI Viewer window IPMI 1.
Chapter 1: Product Overview Access the Video Viewer window by clicking KVM Session in a Unit Views window. DSView Explorer Window Access a web browser by clicking Browser Session in a Unit Views window. Access a Telnet Viewer window by clicking Telnet Session or Serial Session in a Unit Views window. Access an IPMI Viewer window by clicking IPMI Session in a Unit Views window. Figure 1.
12 DSView Installer/User Guide You may also connect to a target device attached to a DS1800 digital switch or DSR switch with a KVM session from the Unit Overviews window. See Changing Unit Overview Information on page 95 for more information. Using the side navigation bar The side navigation bar may be used to display windows to specify settings or perform operations.
Chapter 1: Product Overview 13 Table 1.4 describes the icons that may appear in the side navigation bar. Table 1.4: Side Navigation Bar Icons Icon Description Expand All Nodes - Click this button in the upper right corner of the side navigation bar to expand all nodes and display additional links. Collapse All Nodes - Click this button in the upper right corner of the side navigation bar to collapse all nodes and their links.
14 DSView Installer/User Guide If the Topology window is filtered, both parent and child units will display in the filtered view. For example, if you filter for a child named target device 1 that is attached to a DSR1021 switch, target device 1 will appear below the DSR1021 switch in the filtered view. When filtering, you may use an asterisk (*) before and/or after text strings as a wildcard.
Chapter 1: Product Overview 15 To filter the list in the current window: 1. From a window containing a Filter field, type a text string in the field. Searches are not case sensitive. 2. Click Filter. A filtered list of the information in the window will be displayed. 3. Click Clear to return to a non-filtered list. Saving information in a window When you change information in a DSView Explorer window, you must click Save in order to apply the changes.
16 DSView Installer/User Guide b. Use the up or down arrow to change its order in the list. Multiple fields may be selected by pressing Ctrl or Shift while clicking on the field names. To remove a field from displaying in the window: a. Select the field from the Fields to Show list. Multiple fields may be selected by pressing Ctrl or Shift while clicking on the field names. b. Click Remove. The field(s) will be moved to the Available Fields list.
Chapter 1: Product Overview 17 Bookmarking a window Many DSView Explorer windows contain a bookmark icon and text in the top option bar. Bookmarking a window will add a link to the window in the Favorites drop-down menu. You may select the link at any time to quickly access the bookmarked window. If you bookmark a window and information related to the window changes, this new information will appear in the window when you next display the bookmarked window.
18 DSView Installer/User Guide Table 1.7 lists general keyboard commands that may be used in DSView Explorer windows. Table 1.7: General Keyboard Commands Key Description Tab Transfers focus to the next control in the window, including the calendar Shift-Tab Transfers focus to the previous HTML control Table 1.8 lists the keyboard commands that may be used in DSView Explorer windows when a calendar is enabled and has focus. Table 1.
Chapter 1: Product Overview 19 Profiles Profile information contains features and tasks that may affect actions when using the DSView Explorer. These include: • User options • Color scheme • Changing a password • Enabling/disabling use of a third party Telnet application • Specifying a user certificate • Specifying a user SSH key Changing user options User options enable/disable features or affect actions when using the DSView Explorer. To change user options: 1. Click the Profile tab.
20 DSView Installer/User Guide To change the color scheme of the DSView Explorer: 1. Click the Profile tab. 2. Click Preferences in the top navigation bar. 3. Click Color Scheme in the side navigation bar. The Color Scheme window will open. 4. Click a color scheme to use. 5. Click Save. The color scheme will be applied to the DSView Explorer window.
Chapter 1: Product Overview 21 %PORT% - The port number will be substituted. %TNAME% - The target name of the unit will be substituted. 6. If the third party application does not automatically launch a command window, enable the Launch in Command Window checkbox. 7. Click Save. To disable use of a third party Telnet application: 1. Click the Profile tab. Preferences will automatically be selected in the top navigation bar. 2. Click Applications in the side navigation bar. 3.
22 DSView Installer/User Guide Specifying an SSH key A user may specify an SSH key, if the administrator has allowed it. As an alternative to this method, the administrator may specify the SSH key in the user account properties. See Specifying a user SSH key on page 157 for more information. To enable user settable SSH keys: NOTE: Only Administrators may access this procedure. 1. Click the System tab. 2. Click User Credential Properties in the side navigation bar. 3.
Chapter 1: Product Overview Table 1.10 lists the operations that may or may not be performed by users that are members of a build-in user group. Table 1.10: Built-in User Groups and Allowed Operations Built-in User Groups Operations S/W Admin. User Admin. Appl. Admin.
24 DSView Installer/User Guide Table 1.10: Built-in User Groups and Allowed Operations (Continued) Built-in User Groups Operations S/W Admin. User Admin. Appl. Admin.
Chapter 1: Product Overview 25 group with a preemption level of 4 may preempt other level 4 users or user groups, as well as those with a level 1, 2 or 3 setting. Table 1.11: User and User Group Preemption Levels Preemption Level Description 4 The default preemption level for a new local user of a DS1800 digital switch, CPS appliance, CCM appliance or DSR switch.
26 DSView Installer/User Guide • Integrated Windows Authentication® • A firewall • A Virtual Private Network (VPN) • A Network Address Translation (NAT) device Configuring Internet Explorer When the Internet Explorer web browser is used, specific settings are required to enable the DSView software to operate correctly. • SSL (Secure Sockets Layer) certificates - Used for secure authentication between the DSView software client and DSView software hub server.
Chapter 1: Product Overview 27 To correct certificate security alerts for client and hub server connections: 1. From the DSView software client server, connect to the DSView software hub server using Internet Explorer. The Security Alert dialog box will appear. 2. In the Security Alert dialog box, click View Certificate. The Certificate dialog box will appear. If you click No, a connection will not be made with the DSView software hub server and the DSView software User Login window will open.
28 DSView Installer/User Guide If the certificate is trusted and has not expired, but there is a mismatch of the name on the DSView software client certificate and the name on the DSView software hub server certificate, a Warning - HTTPS dialog box will appear. Contact the issuer of your certificate. 3. Click Always to add the certificate to the Java certificate store. If you click No, a connection will not be made with the CPS or CCM appliance.
Chapter 1: Product Overview 29 If the required ActiveX control could not be loaded, a red X will appear in the Avocent Session Viewer message box. The ActiveX control may fail to load for one of the following reasons: • The user did not select Always trust content from Avocent Huntsville Corporation. • The DSView software client security zone settings are not correct • The ActiveX control failed to properly install.
30 DSView Installer/User Guide NOTE: A DSView software hub server installed on a PC running the Windows 2003 Server will not operate correctly in the Internet security zone. The current security zone appears in the lower right corner of the DSView Explorer window. To ensure that the DSView management software works correctly: Specify settings for the Local Intranet and Internet security zones.
Chapter 1: Product Overview 5. Type the web site address, in standard dot notation (xxx.xxx.xxx.xxx), for the DSView software hub server (for example, https://10.0.0.1). 6. Click Add. The web site address will appear in the web sites list box. 7. Ensure that Require server verification (https:) for all sites in this zone is selected. 8. Click OK to save the settings and close the Trusted Sites dialog box. 9. Click OK to close the Internet Options dialog box.
32 DSView Installer/User Guide Server certificate A DSView software server certificate is used to: • Uniquely identify the DSView software server to DSView software clients connecting to the server using web browsers • Uniquely identify the DSView software server to other DSView software servers in the system and provide for secure transactions between them • Provide for secure transactions between DSView software clients and the DSView software server By default, a self-signed certificate that uniq
Chapter 1: Product Overview 33 One TCP port (default=443) is used for the HTTPS web browser connection between the DSView software client and the DSView software server. The other TCP port (default=1078) is used for the Avocent Proxy Protocol to tunnel video and Telnet traffic. Both ports are configurable.
34 DSView Installer/User Guide Several factors related to the network setup, including the DSView software database replication schedule and methods of device access, can affect the speed of a multi-site VPN network. The trade-off must be made based on the network setup. Frequent replication of the DSView software database will increase WAN/VPN traffic but provide steady data reception at the local sites.
35 Chapter 1: Product Overview Private Private Public DSView Software Server Firewall VPN DSView Software NAT Device Client Managed Appliance Client Corporate Figure 1.7: Single NAT Configuration (Client Only) Another scenario, shown in Figure 1.8, is when the corporate site also uses a NAT device to save IP addresses (double-NAT).
36 DSView Installer/User Guide
37 CHAPTER 2 Installation This chapter describes the following installation sequence: • What you should do before installing the DSView software • Installing the DSView software • Configuring the DSView software, plus considerations when upgrading • Installing the Remote Operations software (if you will be using it) • Running the DSView software, that is, start a client session Final sections describe how to change your password, uninstall the software, end a DSView software session and instal
38 DSView Installer/User Guide • Install the managed appliance hardware. • Access the mouse settings on each server connected to a DS1800 digital switch, DSI5100, CPS or CCM appliance or DSR switch and set mouse acceleration to Slow or None.
Chapter 2: Installation 3. 39 b. Double-click on the downloaded installation package (setup.exe). c. A dialog box will indicate that the server will be verified to ensure it meets the minimum requirements for installing the DSView management software. If the current or an earlier version of the DSView software is already installed, the Installed Product Found: Same Version message box will appear. Click OK to reinstall the DSView management software. -orClick Cancel to exit setup. 4.
40 DSView Installer/User Guide The DSView management software license agreement may also be viewed from the User Login window by clicking the Avocent DSView End User License Agreement link. The agreement will appear in a separate web browser window. 8. If the default TCP port used by the dedicated server hosting the DSView software (TCP port 443) is not available, the Define Web Application Server TCP port window will open. Type the port you want to use in the TCP port # field, then click Next.
Chapter 2: Installation 41 To install the DSView software on a supported Linux system: 1. Log in to the server as root. 2. Insert the DSView software CD into your CD-ROM drive. If AutoMount is supported and enabled, open a command window and continue with step 2. -orIf your system does not support AutoMount, issue the following command to mount the CD volume: mount Where and are the names of your server’s CD and mount point, respectively.
42 DSView Installer/User Guide A security alert box will appear containing certificate information. See Using certificates on page 31 for more information. The DSView Explorer will open with the Welcome page of the DSView Server Configuration Wizard. Click Next. 2. The Select DSView Server Role window opens. Click Hub to assign the dedicated server as the hub server, then click Next. Continue to step 3. -orClick Spoke to assign the dedicated server as a spoke server, then click Next. Continue to step 8.
Chapter 2: Installation 43 10. The Type in Hub Administrator Credentials window will open. Type a valid username and password for a user with DSView software administrator privileges on the DSView software hub server. Click Next. 11. The Registering Spoke Server window will open with the message Request In Progress Please Wait. The configuration of the spoke server will be saved to the database of the hub server and the spoke server’s certificates will be installed on the hub server. 12.
44 DSView Installer/User Guide To install the DSR Remote Operations software: 1. Log on to the host system as Administrator. 2. Insert the DSView Management software CD. An autorun file will bring up a menu of installation options. 3. Click Install DSR Remote Operations. -orIf autorun is not enabled, type \DSR Remote Operations\win32\setup.exe, where is the letter of your CD-ROM drive. 4.
Chapter 2: Installation 45 Running the DSView Management Software DSView software clients access the DSView management software host using a web browser. Any software required by the client, such as applets and the Java Runtime Environment (JRE), will be automatically installed by the DSView software server host.
46 DSView Installer/User Guide To open a client session: NOTE: If DSView Software Client Certificate Authentication or DSView Software Client Integrated Windows Authentication is being used, the user will not be required to log in. See Using certificates on page 31 for more information. 1.
Chapter 2: Installation 47 If your system does not support AutoMount, issue the following command to mount the CD volume: mount Where and are the names of your server’s CD and mount point, respectively. For example, to mount a CD which is the second IDE unit on /media/cdrom, enter the command: mount /dev/cdrom /media/cdrom 3. Enter the following command to access the readme file.
48 DSView Installer/User Guide 3. Click on the JRE icon to launch the installer. 4. Restart the browser, and click an Action link that will launch the Telnet Viewer or the Video Viewer. • If you chose a Telnet or Serial Session Action link, the Telnet Viewer will launch immediately. • If you chose a KVM Session Action link, Java Web Start is launched and will download its own JRE for running the Video Viewer. (This registers the JRE with Web Start; it does not install the JRE a second time.
49 CHAPTER DSView Software Servers 3 This chapter describes how to: • Configure DSView software server properties • Backup and restore hub servers • Manage spoke servers • Manage DSView software licenses Server Properties Table 3.1 lists the DSView software server properties. Table 3.1: Server Properties Property Description Identity Name of the DSView software server and the server’s role (hub or spoke).
50 DSView Installer/User Guide Table 3.1: Server Properties (Continued) Property Description Trap Destinations The DSView software server polls DS1800 digital switches, DSI5100, CPS and CCM appliances and DSR switches to determine if they are responding. If the managed appliance does not respond, the DSView software server sends an SNMP Loss Of Communication (LCM) trap or alert to the external SNMP manager.
Chapter 3: DSView Software Servers 51 and the port number is changed to 444, https://10.0.0.1:444/dsview must be typed in the Address field of the web browser to access the DSView software. The selected port must be available on the DSView software server. If DSView software clients are located on an external connection, the specified port must be open on the firewall. 3. Click Save. A confirmation dialog box will appear. A web browser error message will appear when Save is clicked.
52 DSView Installer/User Guide 3. The Select Operation to Perform window will open. 4. Select Create a new self-signed SSL server certificate to create a minimal security SSL certificate without incurring the costs and overhead involved with a Certificate Authority (CA). Continue to step 5. -orSelect Import a signed SSL server certificate to import a more secure SSL certificate that has been approved (perhaps by a CA).
Chapter 3: DSView Software Servers 8. 53 Click Finish. The DSView Server Certificate Properties window will open containing updated certificate information. Proxy servers To specify a proxy server: NOTE: This procedure is valid for the following managed appliances: DS1800 digital switches, CPS appliances, CCM appliances and DSR switches. 1. Click Proxy Server in the side navigation bar. The DSView Server Proxy Properties window will open. a.
54 DSView Installer/User Guide Server trap destinations To specify trap destinations: 1. Click Trap Destinations in the side navigation bar. The DSView Server Trap Destinations window will open. 2. In each address field, type the IP addresses in standard dot notation (xxx.xxx.xxx.xxx) or the domain name for the computer that handles traps. Up to four computers may be specified. 3. Click Save to store the trap information in the DSView software database on the host.
Chapter 3: DSView Software Servers 55 Email To specify email properties: 1. Click Email in the side navigation bar. The DSView Server Email Server Properties window will open. 2. Type a new address for the SMTP server that sends email notifications as a domain name or an IP address in standard dot notation (xxx.xxx.xxx.xxx). 3. If your SMTP server requires login credentials, select Login required to access SMTP server and type a user name and password, then confirm the password. 4.
56 DSView Installer/User Guide Hub server backups may also be automatically created as a task within the DSView software. If you use the Backup DSView database and system files task, client sessions will not be temporarily disconnected. See Managing Tasks on page 255 for more information. To manually backup or restore a hub server using a command line on a supported Windows system: NOTE: This procedure requires DSView software administrator privileges. 1.
Chapter 3: DSView Software Servers 57 2. Change directories to the directory where the DSView software is installed, which is typically /usr/local/dsviewserver/bin. 3. To backup the DSView software hub server, enter DSViewBackupRestore.sh -backup -archive -passwd -overwrite. 4. To restore the DSView software hub server, enter DSViewBackupRestore.sh -restore -archive -passwd . - Name of the archive.
58 DSView Installer/User Guide 2. From the DSView 3 Backup/Restore Utility dialog box, click Restore the database from a file. 3. If the backup file is password-protected, click Enabled and type its password in the Password field. 4. Click Browse and use the Save As dialog box to find the backup file. 5. Click Restore. The DSView software system is restored from the backup files. 6. Click Close to close the DSView 3.0 Backup/Restore Utility dialog box.
Chapter 3: DSView Software Servers 59 The User Authentication Services window may be customized by using the Customize link. See Using the Customize link in windows on page 15 for more information. You may schedule a task that will automatically verify LDAP and Active Directory external authentication servers to ensure that accounts are still valid. See Managing Tasks on page 255 for more information. To display configured authentication services: 1. Click the Users tab. 2.
60 DSView Installer/User Guide c. In the Group Container field, specify the name of the container to search for user groups. This will limit the search scope to that container. The name may be entered in several forms, optionally including a sub-domain. Valid forms are explained in step 3b above. d. In the Username Type drop-down menu, select the type of username. Each choice in the menu contains an example. A Full Windows 2000 username is specified as username@domain.
Chapter 3: DSView Software Servers 61 Click Browse Anonymously to browse users on the external Active Directory authentication server. -orClick Browse with user credentials to browse users on the external Active Directory authentication based on credentials configured on the server. If this option is selected, do the following: a. Type the username for an Active Directory account that has browse rights in the User Name field.
62 DSView Installer/User Guide b. Type the password for a Windows NT account that has browse rights in the Password field. c. Click Next. 5. The Establish Connection with Authentication Service window will briefly appear. If the external authentication service is added successfully, the Completed Successful window will open. 6. Click Finish. The User Authentication Services window will open with the new service listed. To add an LDAP external authentication service: 1.
Chapter 3: DSView Software Servers 5. Click Next to accept the certificate. 6. The Specify LDAP User Schema window will open. 7. 8. 63 a. Type the Base distinguished name (DN) from which to begin searches. This is a required field unless the Directory Service has been configured to allow anonymous search. Each Search DN value must be separated by a comma. b. Type the key attribute. The default value is common name (cn). c. Type the object class. The default value is person. d.
64 DSView Installer/User Guide 4. 5. a. Type a 1-64 character name for the RADIUS authentication service. b. Select RADIUS from the Type drop-down menu. c. Click Next. The Specify RADIUS Connection Settings window will open. a. Type the address of the RADIUS host in dot notation format (xxx.xxx.xxx.xxx) or type the DNS host name in the Server Address field. b. Type the number of the port (from 1-65535) for connecting to the RADIUS host in the Port Number field. The default is port 1812. c.
Chapter 3: DSView Software Servers 5. 65 a. Type the address of the TACACS+ host in dot notation format (xxx.xxx.xxx.xxx) or type the DNS host name in the Server Address field. b. Type the number of the port (from 1-65535) connecting to the TACACS+ host in the Port Number field. The default is port 49. c. Click Next. The Establish Connection with Authentication Service window will open briefly.
66 DSView Installer/User Guide d. 4. Select Passwords must contain both lower and upper case characters if new passwords must contain at least one uppercase and one lowercase letter. Specify the lockout policy for the authentication service: a. Select Lockout users after invalid login attempts to assign a specific number of user login attempts. Continue to step b. -orLeave the checkbox unselected to specify unlimited user login attempts. Go to step 6. b.
Chapter 3: DSView Software Servers 4. Type the name of the Windows NT domain in the Domain Name field. 5. Click Save and then click Close. The User Authentication Services window will open. 67 To change user browsing settings for Windows NT external authentication services: 1. In the User Authentication Services window, click the name of the Windows NT service.
68 DSView Installer/User Guide • Click Do Not Use SSL to have authentication performed using unencrypted clear text instead of SSL encryption. This method is the least secure. • Click Use SSL in Trust All Mode to use SSL encryption for data transmission. All server certificates will be trusted and automatically accepted by the DSView management software for transmitting data. This SSL method provides medium security.
Chapter 3: DSView Software Servers 69 -orb. To unregister all certificates, click the checkbox to the left of the IP Address heading. c. Click the Unregister button to unregister the certificates. d. A confirmation message box will appear. Click OK to unregister the server. -orClick Cancel to cancel the action. 14. Click Close. The User Authentication Services window will open. To change user browsing settings for Active Directory external authentication services: 1.
70 DSView Installer/User Guide 5. Type the number of the port you with to use for connecting to the LDAP host in the Port Number field. 6. Specify a Secure Socket Layer (SSL) Encryption mode: • Click Do Not Use SSL to have authentication performed using unencrypted clear text instead of SSL encryption. This method is the least secure and automatically sets the Port Number field to a default port number of 389. • Click Use SSL in Trust All Mode to use SSL encryption for data transmission.
Chapter 3: DSView Software Servers 71 13. Click the Unregister button to unregister the certificates. 14. A confirmation message box will appear. Click OK to confirm or Cancel to cancel. 15. Click Close. The User Authentication Services window will open. To change user schema settings for LDAP external authentication services: 1. In the User Authentication Services window, click the name of the LDAP service.
72 DSView Installer/User Guide Click Browse with User Credentials to browse users on the external LDAP authentication based on credentials configured on the server. If this option is selected, do the following: 4. a. Type a log in ID in the User Name field, in one of two forms: a fully qualified distinguished name or the username of an account in the base user DN. b. Type the password for the LDAP user account in the Password field. Click Save and then click Close.
Chapter 3: DSView Software Servers 3. 73 a. Type a 1-64 character name for the TACACS+ authentication service. b. Type the address of the TACACS+ host in dot notation format (xxx.xxx.xxx.xxx) or type the DNS host name in the Server Address field. c. Type the number of the port (from 1-65535) for connecting to the TACACS+ host in the Port Number field. The default is port 49. d. Click Save. To change the authentication type and/or shared secret, click Settings in the side navigation bar.
74 DSView Installer/User Guide NOTE: The DSView management software versions of the spoke server and hub server must match in order to register a spoke server. For example, you may not register a spoke server running DSView management software version 3.0 with a hub server running DSView management software 3.1. A spoke server may be created by: • Specifying a spoke server when installing the DSView management software.
Chapter 3: DSView Software Servers 75 You may remove some fields from the display by using the Customize link. See Using the Customize link in windows on page 15 for more information. To add a spoke server: 1. Install the DSView management software on the computer you wish to use as a spoke server. See Installing the DSView Management Software on page 38 for more information. 2. Configure the computer as a spoke server. See Configuring the DSView Management Software on page 41 for more information.
76 DSView Installer/User Guide 10. The Operation In Progress window will open with the message Request In Progress Please Wait. The configuration of the spoke server will be saved to the database of the hub server and the spoke server’s certificates will be installed on the hub server. 11. The Completed Successful window will open when the spoke server has been added. 12. Click Finish. The Audit DSView Server Tools window will open.
Chapter 3: DSView Software Servers 77 window. The message states: Remote server is not responding. Information displayed may not match remote side. If the certificate information does not match, continue to step 5. - or If the certificate information matches, go to step 6. 5. Click Update. The spoke server certificate information will be updated on the hub server. 6. Click Close. The Spoke Servers window will open. To update the certificate of a hub server on the spoke server: 1.
78 DSView Installer/User Guide when the spoke server is added to the DSView software system. You may change the interval that the replication task runs on each spoke server, or you may initiate an immediate replication. During replication, the spoke server sends all of its database changes since the last replication to the hub server.
Chapter 3: DSView Software Servers 79 By default, the replication task runs every 12 hours. You may change the schedule type, start time, date and interval. 5. If you change the schedule, click Save and then Close. You may also display the replication schedule from the hub server, but you cannot change it. To initiate an immediate replication on a spoke server: 1. From the spoke server, click the System tab. 2. Click Tasks in the top navigation bar. The Tasks window will open. 3.
80 DSView Installer/User Guide • Master License Key - The key used when the software was initially installed on the dedicated server. • Adds Spoke Servers - A key that adds spoke servers. • Adds Client Session(s) - A key that enables simultaneous DSView software client sessions across all servers. • Client Session Site License - A key that is installed as a site license, which allows an unlimited number of DSView software client sessions.
81 CHAPTER 4 Managing Units From the Units windows, you may: • Add, delete, change and scan units • Add access rights to units • Export units or the rights associated with them • Group units by site, department, location, unit or custom fields About Unit Views Only the units for which the user has been assigned privileges will display in the content area. Units will also not display if they are hidden. See Showing and hiding units on page 83 for more information.
82 DSView Installer/User Guide Target device types are defined by users. If a type has been assigned to a target device, the type name will appear under Target Devices in the side navigation bar. For example, if you assign a type of Windows 2000 program to three target devices, a Windows 2000 link will appear in the side navigation bar. Clicking on the link will display the three target devices, as well as any other existing target devices assigned that type.
Chapter 4: Managing Units • 83 Clicking a link under Sites or a custom field displays a list of appliances associated with the site or custom field. A site or custom field will not appear in the side navigation bar unless at least one site or custom field has been defined, at least one unit is associated with the site or custom field and the user has access to the unit. Showing and hiding units Figure 4.1 explains some shown and hidden displays window features.
84 DSView Installer/User Guide 4. Click Show hidden items if you wish to display hidden units in the Unit Views Customization window with a transparent icon. 5. Click Save and then click Close. The window will open containing the Visibility column. The Visibility column will display Hide for each unit. 6. Click Hide for each unit. The display of the selected unit will be turned off in the Unit Views window if Show hidden items was not selected in the Unit Views Customization window.
Chapter 4: Managing Units 85 for a power status for both of these connections. If both connections do not reply with ON or OFF, the power status will display as Partial Power. The Not Responding status ID may display for managed appliances only. In this case, the managed appliance did not provide status information. This may occur for multiple reasons, such as the appliance is not powered up or it is disconnected from the DSView software system.
86 DSView Installer/User Guide Click on the Alternate Actions arrow to display a list of all available connection actions. Click on an action to launch the corresponding window. Figure 4.2: Alternate Actions Arrow in a Unit Views Window Table 4.2 describes the types of sessions (actions) and the precedence of each action. Table 4.
Chapter 4: Managing Units 87 Table 4.2: Actions to Initiate DSView Software Sessions (Continued) * Exclusive KVM Session or Reserved Virtual Media Session appears in a Unit Views window only when the Alternate Actions arrow is selected in the Action column. An exclusive KVM or reserved virtual media session is shown immediately after its associated KVM or virtual media session.
88 DSView Installer/User Guide The NEC IPF embedded unit has nine target ports and one appliance for each embedded appliance. Port names default to “Blade” plus the port number. The Compaq iLO embedded unit has one target device. In the DSView software, each of these appliance types will contain specific information about the target as well as the embedded appliance itself. All KVM connections are initiated through the target port/device.
Chapter 4: Managing Units • 89 A single target device that is not attached to a managed appliance NOTE: A DSI5100 appliance may be attached to only one DSView software system at a time. When a managed appliance is added, DSView software administrator, user administrator and appliance administrator privileges are automatically assigned to the managed appliance.
90 DSView Installer/User Guide Click No, the does not have an address if the managed appliance does not have an existing address. Continue to step 5. -orClick Yes, the does have an address and either type the address or the fully qualified domain name for the managed appliance. Go to step 7. 5. The Configure Appliance Network Settings window will open. a. Type the IP address and subnet mask, in standard dot notation (xxx.xxx.xxx.
Chapter 4: Managing Units 9. 91 a. Select the type of cascade switch for each row from the drop-down menu in the Cascade Switch Type column. b. If you wish, type a name for each row in the Name column. c. If two or more rows of a multiuser cascade switch are discovered, you may merge the rows by selecting the checkboxes of those rows and clicking Merge. To undo the merge, click the row of the merged switch and click Split. d. Click Next. The Completed Successful window will open.
92 DSView Installer/User Guide 5. 6. 7. g. The embedded device discovery will verify that a web server exists at the specified IP address. If successful, the Select Option window will open. h. Enable or disable the Allow target devices with the same name to be merged into a single target device checkbox. i. Click Next. Continue to step 8. For DRAC 4 embedded appliances: a. The Configure DELL DRAC4 Settings window will open. b. In the Appliance Name field, type a 1-64 character appliance name.
Chapter 4: Managing Units 93 d. In the Password field, type a 1-64 character password to be used to log in to the embedded appliance. Passwords are case sensitive. e. Click Next. f. The embedded device discovery will verify that the embedded appliance’s product ID matches the appliance type. If successful, the Select Options window will open. g. The Appliance Name field contains the name stored in the embedded appliance. You may change this to a 1-256 character unique name.
94 DSView Installer/User Guide a. Click Enable secure mode if you want the managed appliance to only be accessible by this DSView software system. In non-secure mode, the managed appliance may be added to multiple DSView software systems. This checkbox will not appear when adding a DSI5100 appliance, which may only be added in Secure mode. This checkbox will not appear when adding a CCM appliance that is using firmware compatible with AVWorks software.
Chapter 4: Managing Units d. (Optional) Type the web browser URL. e. Click Next. 5. The Completed Successful window will open. 6. Click Finish. 95 To add a target device: 1. Click Add in a Unit Views window. The Add Unit Wizard will open. Click Next. 2. The Select Add Unit Procedure window will open. Click Add a single target device. Click Next. 3. The Type in Device Settings window will open, where you may type the name and other optional information. a. Type the name. b.
96 DSView Installer/User Guide • Target Devices - This window contains the name, type and icon associated with the target device. You may also use this window to connect to the target device. The available connection methods are determined by the type of target device. Power information appears only if the target device is connected to an SPC device outlet and the user has power control rights. In this case, the user may power up, power down or cycle the power of the target device.
Chapter 4: Managing Units 97 5. Select a new icon for the target device using the arrows. 6. Click Save and then click Close. The Unit Views window will open, including the new information for the target device. If you added a type that was not previously defined, it will appear under Target Devices in the side navigation bar. To start a session with a target device from the Unit Overview window: 1. Click Units in the tab bar.
98 DSView Installer/User Guide Changing Embedded Unit Credentials You may change the login credentials for the IBM ASM RSA II, DRAC 4 and NEC IPF embedded units. To change login credentials for an IBM ASM RSA II embedded appliance: 1. Click Units in the tab bar. 2. Click Appliances in the side navigation bar, and then click on the appliance type in the side navigation bar. 3. Click on the embedded appliance name. 4.
Chapter 4: Managing Units 99 To change login credentials for an NEC IPF embedded appliance: 1. Click Units in the tab bar. Units will automatically be selected in the top navigation bar. 2. Click Appliances in the side navigation bar. 3. Click the embedded appliance name. 4. Click the Credentials link in the side navigation bar and then click Credentials in the side navigation bar. 5. The NEC IPF Settings window will open. 6. In the Name field, type a 1-64 character appliance name.
100 DSView Installer/User Guide 3. Click a unit type in the side navigation bar, if configured. 4. Click on the appliance or target device name. 5. Click Properties in the side navigation bar. Identity will automatically be selected and the Unit Identification Properties window will open. 6. Type a part number, serial number, model number and/or asset tag number. 7. Click Save and then click Close. The Unit Views window will open, including any changes.
Chapter 4: Managing Units 101 5. Click Properties in the side navigation bar, then click Custom Fields in the side navigation bar. The Unit Custom Fields window will open. 6. Type the information in each of the three custom fields. 7. Click Save and then click Close. The Unit Views window will open, including any changes. To change the note properties of a unit: 1. Click Units in the tab bar. 2. Click Appliances or Target Devices in the side navigation bar. 3.
102 DSView Installer/User Guide 5. Click Properties in the side navigation bar and then click Network in the side navigation bar. The Unit Network Properties window will open. 6. Type the address or the fully qualified domain name. If you are changing the appliance IP address, you should first change it in the Appliance Network Settings window before changing it in the Unit Network Properties window. See Changing Managed Appliance Settings on page 106 for more information. 7.
Chapter 4: Managing Units • Configure managed appliance settings • Configure local user accounts (valid only on CPS and CCM appliances and supported DSR switches) 103 For example, you may allow users to configure settings on a managed appliance, but not allow them to reboot and disconnect sessions on it. Instead, you may allow a user who has appliance administrator privileges on the target devices to establish a Video Viewer session, but not allow that user to perform power control operations.
104 DSView Installer/User Guide 4. To add/remove access rights for a user/user group, select a user or group in the User and User Groups list, then enable or disable the Allow checkbox next to the access right. Select one or more of the following: a. Reboot Appliance and Disconnect Sessions - enables the user or members of the group to reboot the appliance and disconnect active sessions. b.
Chapter 4: Managing Units 105 To change the access rights of all devices, click the Rights button. The Unit Access Rights window will open. Go to step 4. -orTo change the access rights of a selected target device, click the checkboxes next to the target device names and then click the Rights button. Go to step 3. 2. From the side navigation bar, click Access Rights. The Unit Access Rights window will open. 3. To add or remove a user or user group from the list, click Edit List.
106 DSView Installer/User Guide 6. Click Save and then click Close. The Unit Views window will open. If enabled, a KVM Session, Virtual Media Session or Serial Session link will appear in the Action column. If enabled, a power control option will appear in the Unit Overview window.
Chapter 4: Managing Units 107 more information. (When changing an IP address, always change it in the Appliance Network Settings window before changing it in the Unit Network Properties window.) 6. Type a subnet, in standard dot notation (xxx.xxx.xxx.xxx). 7. Type a gateway, in standard dot notation (xxx.xxx.xxx.xxx) 8. Use the drop-down menu to specify a LAN speed. This network setting will not appear for CPS appliances. 9.
108 DSView Installer/User Guide d. 6. Choose the log file rotation type by enabling one of the radio buttons Do not rotate. Append data to end of file or Create new file each day at midnight. Click Save and then click Close. The Unit Views window will open. The NFS Status section of the Appliance NFS Settings window may contain one of the values described in Table 4.3. Table 4.3: CCM Appliance NFS Status Values Status Description Not mounted NFS is not currently enabled.
Chapter 4: Managing Units 109 a. Type an address in the Primary NTP Server Address and optionally, the Secondary NTP Server Address field. The primary address is required if NTP is being enabled for the first time. b. Select or type the frequency for time updating in the Update Interval (hours) field. The valid range is 0-99 hours. A zero value indicates that the time should be requested and the clock updated when the CCM appliance reboots.
110 DSView Installer/User Guide 4. Click Appliance Settings in the side navigation bar and then click SNMP. System will automatically be selected in the side navigation bar and the Appliance SNMP System Settings window will open. 5. Select Enabled in the Enable SNMP drop-down menu to enable logging of SNMP traps. 6. Change the name and description of the managed appliance and type a contact. 7. Click Save and then click Close. The Unit Views window will open.
Chapter 4: Managing Units 111 To enable or disable SNMP traps for a managed appliance: NOTE: SNMP traps may also be configured from a system task. See Managing Tasks on page 255 for more information. 1. Click Units in the tab bar. 2. Click Appliances in the side navigation bar. The Unit Views - Appliances - All window will open. 3. Click on the appliance name. 4. Click Appliance Settings in the side navigation bar and then click SNMP and then Traps.
112 DSView Installer/User Guide 2. Click Appliances in the side navigation bar. The Unit Views - Appliances - All window will open. 3. Click on the appliance name. 4. Click Appliance Settings in the side navigation bar and then click Ports. IQ Modules will automatically be selected in the side navigation bar and the Appliance IQ Modules window will open. This window lists all modules with their EID, status, port number, application version, hardware version and interface type. 5.
Chapter 4: Managing Units 7. 113 Click OK to confirm or Cancel to cancel. If the upgrade is confirmed, a yellow LED icon will appear to the left of the upgrading modules. You may click on the name of a DSRIQ module in the EID column to display its upgrade status in the Appliance Settings - Ports - IQ Modules - Settings window. When the upgrade is completed, a green circle will appear next to the modules and they may once again be selected. -orClick Cancel to cancel.
114 DSView Installer/User Guide 7. Click Save and then click Close. The Unit Views window will open. To change modem port settings: NOTE: This procedure is valid for the following managed appliances: DSR1020, 1021, 1022, 1024, 1030, 2020, 2030, 2035, 4020, 4030, 8020, 8030 and 8035 switches. 1. Click Units in the tab bar. 2. Click Appliances in the side navigation bar. The Unit Views - Appliances - All window will open. 3. Click on the appliance name. 4.
Chapter 4: Managing Units 115 Customizing the SPC Sockets window By default, the following fields display in the SPC Sockets window and may be removed using the Customize link: • Power - Whether an SPC device outlet is powered up or powered down. • Control - Status of the relay (which controls the physical power to the outlet) in comparison to the controller (which controls the relay). The relay and controller are typically in sync.
116 DSView Installer/User Guide 7. Type a new total minimum amp load for the SPC or use the arrow buttons to specify a new value. 8. Type a new total maximum amp load for the SPC or use the arrow buttons to specify a new value. 9. Type a polling rate in milliseconds, or use the arrow buttons to specify a new value. 10. Click Save and then click Close. The SPC Devices Attached to Appliances window will open. 11. Click Close. The Unit Views window will open.
Chapter 4: Managing Units 117 2. Click Appliances in the side navigation bar. The Unit Views - Appliances - All window will open. 3. Click on the appliance name. 4. Click Appliance Settings in the side navigation bar and then click Ports and then click SPC. The SPC Devices Attached to Appliance window will open. 5. Click on the name of an SPC device. Settings will automatically be selected in the side navigation bar and the SPC Settings window will open.
118 DSView Installer/User Guide 4. Click Appliance Settings in the side navigation bar and then click Ports and then click Serial. The Appliance Serial Ports window will open. 5. Click on the name of a serial port. The Appliance Serial Port General Settings window will open and the name of the port will appear under the appliance in the side navigation bar. 6. Type a new name for the serial port. 7.
Chapter 4: Managing Units 9. 119 From the drop-down menu, select a parity rate for the serial port. 10. From the drop-down menu, select a the number of stop bits per character. 11. From the drop-down menu, select a flow control for the serial port. 12. Click Save and then click Close. The Appliances Serial Ports window will open. 13. Click Close. The Unit Views window will open. To change the CLI/console settings for a CPS or CCM appliance: 1. Click Units in the tab bar. 2.
120 DSView Installer/User Guide To change the PPP settings for a CPS or CCM appliance: 1. Click Units in the tab bar. 2. Click Appliances in the side navigation bar. The Unit Views - Appliances - All window will open. 3. Click on the appliance name. 4. Click Appliance Settings in the side navigation bar and then click Ports. The Appliance Serial Ports window will open. 5. Click CLI in the side navigation bar.
Chapter 4: Managing Units 121 Specify a 0-3584 byte threshold for writing of serial data in the Buffer Size field. If the Buffer Size and Buffer Interval values are both zero, data is written immediately. If both Buffer Size and Buffer Interval are nonzero, the first threshold that is reached will cause the write. Specify a 0-65536 second interval for writing of serial data in the Buffer Time Interval field. The NFS History Status area contains the current descriptive status. 7.
122 DSView Installer/User Guide • Normal - An interactive session that may be shared with other users. When two or more users are sharing the session, the mode will change to Sharing Interactive. • Exclusive - A private session that does not allow sharing by other users. • Sharing Interactive - A DSView software session that is being shared by two or more users. Interactive users have full control of the video, mouse and keyboard.
Chapter 4: Managing Units 123 To display session information: NOTE: This procedure is valid on the following managed appliances: DS1800 switches, CPS appliances, CCM appliances and DSR switches. 1. Click Units in the tab bar. 2. Click Appliances in the side navigation bar. The Unit Views - Appliances - All window will open. 3. Click on the appliance name. 4. Click Appliance Settings in the side navigation bar and then click Sessions.
124 DSView Installer/User Guide To change the KVM session settings on a DS1800 digital switch or DSR switch: 1. Click Units in the tab bar. 2. Click Appliances in the side navigation bar. The Unit Views - Appliances - All window will open. 3. Click on the appliance name. 4. Click Appliance Settings in the side navigation bar and then click Sessions. Active will automatically be selected in the side navigation bar and the Appliance Sessions window will open. 5.
Chapter 4: Managing Units 125 6. In the Session Lock area, enable the Virtual Media locked to KVM session checkbox if you wish to close the virtual media session when the associated KVM session is closed. When this feature is disabled an active virtual media session will remain active when the associated KVM session is closed. 7. In the Drive Mappings area, choose an access mode from the Virtual Media Access Mode drop-down menu: read-only or read-write.
126 DSView Installer/User Guide 3. Click on the appliance name. 4. Click Appliance Settings in the side navigation bar and then click Sessions. Active will automatically be selected in the side navigation bar and the Appliance Sessions window will open. 5. Click Exit Macros in the side navigation bar. The Appliance Exit Macros window will open. 6. Click the number of a macro. The Appliance Exit Macro Settings window will open. 7. Enter a unique description for the global macro in the Name field.
Chapter 4: Managing Units 127 Changing local account settings NOTE: This procedure is valid on the following managed appliances: CPS appliances, CCM appliances and all DSR switches except the DSR800, 1161, 2161 and 4160 switches (which do not support local accounts). Local accounts allow a user to log in to a managed appliance locally if it has a server configured as an authentication server. You may assign the user administrator, appliance administrator or user level to a local user.
128 DSView Installer/User Guide DSR1010, DSR2010 and DSR4010 switches support local accounts, but the Appliance Administrator access level cannot be changed; therefore, this menu will not appear for these switches. If you selected User, continue to step 5. -orIf you selected Appliance Administrator or User Administrator, go to step 6. 5. The Assign target devices window will open.
Chapter 4: Managing Units 129 account appears under the name of the managed appliance. The Appliance Local User Account Settings window will open. 2. Type a new name for the local user. 3. Use the drop-down menu to select a preemption level (1-4) for the local user. See Preemption Levels on page 24 for more information. 4. If available, use the drop-down menu to select an access level: User Administrator, Appliance Administrator or User. 5.
130 DSView Installer/User Guide Customizing the Active Sessions window The following field is always displayed in the Active Sessions window: • Start-Date-Time - Time when the target device session was started. By default, the following fields display in the Active Sessions window and may be removed using the Customize link: • Duration - Length of the DSView software session. • User - User who initiated the session, which may be a user, a local port user or a user with a local user account.
Chapter 4: Managing Units • 131 Scan - A temporary non-exclusive DSView software session that displays connected target devices in a thumbnail viewer. • Owner - Name of the user who launched the session, which may be a user, a local port user or a user with a local user account. • Preemption Level - Effective user preemption level for the user that is connected to the target device session. See Preemption Levels on page 24 for more information.
132 DSView Installer/User Guide 4. Click Appliance Settings in the side navigation bar and then click Sessions. Active will automatically be selected in the side navigation bar and the Appliance Sessions window will open. 5. To disconnect one or more sessions, click the checkbox to the left of the sessions you wish to disconnect. -orTo disconnect all sessions, click the checkbox to the left of Server at the top of the list. 6. Click Disconnect. A confirmation dialog box will appear.
Chapter 4: Managing Units 133 devices using DSRIQ modules. The DSRIQ with an EID of 520255-044F6F is connected to target device td-john, while 520255-03F757 is connected to td-mary and 520255-016BE0 is connected to td-tim.
134 DSView Installer/User Guide See Using the Customize link in windows on page 15 for more information. To display a connections window: 1. In a Unit Views window, click on a unit name. Overview will automatically be selected in the side navigation bar and the Unit Overview window will open. 2. Click Connections in the side navigation bar. If you selected a target device, the Target Device Connections window will open, including all connections to the target device.
Chapter 4: Managing Units 135 5. The Select Available Connection window will open. Select a connection from the drop-down menu, then click Next. 6. The Completed Successful window will open. Click Finish. The Target Device Connections window will open, including the new connection to the target device. To delete a target device connection: 1. In the Target Device Connections window, click the checkbox to the left of the target device connection you wish to delete.
136 DSView Installer/User Guide Sites that contain units to which a user does not have access rights will not appear in the side navigation bar. Figure 4.3 explains how site information can be displayed. Click Sites in the top navigation bar to add, remove and change the names of sites. Click Sites in the side navigation bar to display a list of sites and then click a site name to display the units assigned to the site. Figure 4.3: Displaying Sites Table 4.
Chapter 4: Managing Units 137 Table 4.4: Windows Containing a Site, Department or Location Column (Continued) Window Link Clicked in Side Navigation Bar Recently Access Units Recently Accessed Topology Topology To display the Sites window: 1. Click Units in the tab bar. 2. Click Sites in the side navigation bar. Sites will automatically be selected in the side navigation bar and the Sites window will open. To add a site: 1. In the Sites window, click Add. The Add Site window will open. 2.
138 DSView Installer/User Guide 3. Click on a site link in the side navigation bar to display another site. To associate or change the association of an existing unit to a site: 1. Click Units in the tab bar. Units will automatically be selected in the top navigation bar. 2. Click one of the links listed in Table 4.5 in the side navigation bar to display the corresponding window for the units you wish to associate, change or remove the association. Table 4.
Chapter 4: Managing Units 139 To use a department: 1. Add the department. 2. Associate units with the department. To display the Departments window: 1. Click Units in the tab bar. 2. Click Departments in the top navigation bar. Departments will automatically be selected in the side navigation bar and the Departments window will open. To add a department: 1. In the Departments window, click Add. The Add Department window will open. 2. Type a name for the department.
140 DSView Installer/User Guide 5. Using the drop-down menu, select the department to associate with the unit. If you do not wish to associate the unit with any department, choose the top (empty) item from the dropdown menu. 6. Click Save and then click Close. The Department column will display the new department name. Grouping units by location A location may be named anything you wish. For example, you may wish to assign location names such as Lab Room 101, System Administrator’s Office and so on.
Chapter 4: Managing Units 2. Click Name. The Location Name window will open. 3. Type a new 1-64 character name in the Name field. 4. Click Save and then click Close. The Locations window will open including the renamed location. 141 To associate or change the association of an existing unit to a location: 1. Click Units in the tab bar. 2. Click one of the links listed in Table 4.
142 DSView Installer/User Guide 1. In the Global Unit Groups or Personal Unit Groups window, click Add. The Add Unit Group wizard will appear. Click Next. If you are a member of the DSView software administrators, user administrators or appliance administrators built-in user groups, continue to step 2. -orIf you are a member of any other user group, go to step 3. 2. The Select Unit Group Type window will open. a. Select Personal Unit Groups from the drop-down menu to create a personal unit group.
Chapter 4: Managing Units 143 To add or remove unit group members: NOTE: Removing a unit from a global or personal unit group does not delete the unit from the DSView software system or any other group to which it belongs. Members may only be added to global unit group properties by users with administrator, user administrator or appliance administrator privileges. 1. In the Global Unit Groups or Personal Unit Groups window, click on the name of a unit group.
144 DSView Installer/User Guide 3. In the side navigation bar, click on the name of the personal or global group you wish to view. A Units in Group window will open, containing only the units that have been added to the group. Managing units by custom fields Three custom fields are available. You may change the default custom field labels (Custom Field 1, Custom Field 2 and Custom Field 3) and then associate units to the custom fields. Figure 4.4 illustrates the custom field feature.
Chapter 4: Managing Units 145 3. In Label 1, type the 1-64 character name for the first custom field label. All first-level custom fields for units will appear under this heading in the side navigation bar. 4. In Label 2, type the 1-64 character name for the second custom field label. All second-level custom fields for units will appear under this heading in the side navigation bar. 5. In Label 3, type the 1-64 character name for the third custom field label.
146 DSView Installer/User Guide b. Click Custom Field Labels in the side navigation bar. The Unit Custom Field Labels window will open. c. In Label 1, type Test Configuration. All first-level custom fields for units will appear under this heading in the side navigation bar. d. In Label 2, type Appliances and target devices. All second-level custom fields for units will appear under this heading in the side navigation bar. e. In Label 3, type Manager.
Chapter 4: Managing Units 4. 147 The configuration of a generic appliance has been verified, so the administrator now wishes to create a group named Final Configuration that will contain the final test units. The group will contain one generic appliance managed by Tim Brown. a. In the Appliances - All window, click on a generic appliance. The Unit Overview window will open. The side navigation bar will include the name of the generic appliance at the top and a list of items below it. b.
148 DSView Installer/User Guide
149 CHAPTER 5 Managing User Accounts The DSView software allows you to: • Add, change and delete user accounts • Unlock user accounts • Specify user account restrictions • Change user group membership • Display user and user group access rights to target devices and managed appliances • Add and delete user-defined user groups • Display, assign and remove user group members from built-in or user-defined user groups About the User Accounts Windows User accounts are displayed and managed thro
150 DSView Installer/User Guide Click a user’s name to change the properties of the user. Internal groups will appear in the side navigation bar. Figure 5.1: User Accounts - All Window Clicking on one of the links under User Accounts in the side navigation bar will display a User Accounts window containing a list of all users belonging to the particular type of user account.
Chapter 5: Managing User Accounts 151 To display the User Accounts window: 1. Click the Users tab. Accounts will automatically be selected in the top navigation bar, User Accounts - All will automatically be selected in the side navigation bar and the User Accounts All window will open including all users in your DSView software system. By default, the User Accounts - All window includes a Preemption Level column.
152 DSView Installer/User Guide • Status- Displays whether the user account is Enabled, Disabled, Locked or Suspicious. One of the icons in Table 5.1 will appear to the left of the user in the User Name column, reflecting the status of the user account. • Preemption Level - Displays the effective preemption level of a user. See Preemption Levels on page 24 for more information.
Chapter 5: Managing User Accounts 153 Adding User Accounts The following information is configured when a user account is created: • Whether the user will be authenticated using the DSView internal authentication or an external authentication server. • The user groups in which the user will be included. Each user group contains specific access rights that allow a user to perform specific actions. • The preemption level for interrupting or disconnecting serial or KVM sessions.
154 DSView Installer/User Guide 4. The Specify User Name window will open. Type the username on the RADIUS or TACACS+ server (74 UTF-8 characters as recommended in RFC 2865), then click Next. Continue to step 7. 5. Click Specify user on external authentication service and type the name of the user in the field. Usernames may contain up to 64 characters. Usernames may or may not be case sensitive, depending on the requirements of your external authentication server.
Chapter 5: Managing User Accounts 155 Deleting User Accounts To delete user accounts: 1. In a User Accounts window, click the checkbox to the left of the users you wish to delete. -orClick the checkbox to the left of User Name at the top of the list to select all users listed in the window for deletion. 2. Click Delete. A confirmation dialog box will appear. 3. Click Yes to confirm or No to cancel.
156 DSView Installer/User Guide • The user (login) name and full name • The certificate associated with the user • The SSH key associated with the user • Login password • Account login restrictions • The user groups to which the user is assigned • User preemption levels • Home and business addresses • Home, business, mobile and pager phone numbers • Primary email address and up to five additional email addresses • Notes you wish to add about the user • Up to six custom fields To ch
Chapter 5: Managing User Accounts 157 To change the certificate associated with a user: 1. In a User Accounts window, click on a username. Name will automatically be selected in the side navigation bar and the User Name window will open. 2. Click Credentials in the side navigation bar and then click Certificate. The User Certificate window will open. 3. Type the path and name of the certificate or use the Browse button and select a certificate using the Choose File dialog box. 4.
158 DSView Installer/User Guide To change the password of a user: 1. In a User Accounts window, click on a username. Name will automatically be selected in the side navigation bar and the User Name window will open. 2. Click Password in the side navigation bar. The User Password window will open. 3. Type the new password you wish to assign to the user and verify the password. 4.
Chapter 5: Managing User Accounts 159 a. In the Available Groups list, select the group to which you wish to add a user. Multiple groups may be selected by pressing Ctrl or Shift while clicking on the group names. b. Click Add. The columns will be moved to the Member of list. -or- To remove the user from one or more groups: 4. a. In the Member of list, select the group from which to remove the user. Multiple groups may be selected by pressing Ctrl or Shift while clicking on the group names. b.
160 DSView Installer/User Guide Specifying user phone contact information NOTE: This property may only be modified for users using internal authentication. See Managing Authentication Services on page 58 for more information. You may specify home, business, mobile and business mobile phone numbers and a pager number for a user. The numbers will appear in the User Accounts window. Assigning phone contact information may be helpful for quickly locating the person if an issue or question arises.
Chapter 5: Managing User Accounts 161 To specify notes about a user: 1. In a User Accounts window, click on a username. Name will automatically be selected in the side navigation bar and the User Name window will open. 2. Click Notes in the side navigation bar. The User Notes window will open. 3. Type the information you wish to note about the DSView user. 4. Click Save and then click Close. The User Accounts window will open including any changes.
162 DSView Installer/User Guide Customizing Appliance and Target Device Access Rights windows By default, the Name field is always displayed in the target device Access Rights window. The following fields also display and may be removed by clicking the Customize link: • Viewer Sessions - Specifies whether the user may display KVM sessions using a Video Viewer window or Serial sessions using a Telnet Viewer window.
Chapter 5: Managing User Accounts 3. 163 Click Close when you are finished reviewing the access rights. The User Accounts window will open. To display a user’s access rights to a managed appliance: 1. In a User Accounts window, click on a username. Name will automatically be selected in the side navigation bar and the User Name window will open. 2. Click Access Rights in the side navigation bar and then click Appliances. The Appliance Access Rights window will open: 3.
164 DSView Installer/User Guide See Using the Customize link in windows on page 15 for more information. Group naming in external authentication services Groups in Active Directory (AD) external authentication services are specified using a combination of their Active Directory folder and group name, minus the group container specified in the DSView software. The group container defaults to the AD domain root if it is unspecified. For example, if you have an AD external authentication service for the “sw.
Chapter 5: Managing User Accounts 165 To add a user-defined user group: NOTE: You must have DSView software administrator or user administrator rights to add user-defined user groups. 1. Click Users in the tab bar. Click Groups in the top navigation bar. Click User-Defined in the side navigation bar. 2. In the User Groups - User Defined window, click Add. The Add User Group wizard will appear. Click Next. 3. The Select Authentication Service window will open.
166 DSView Installer/User Guide Select a group from the list and then click Next. You may filter the list by using the Filter button and the adjacent text field. See Filtering information in a window on page 13 for more information. 7. The Select Role window will open. Select a role for the user group: None, User, Auditor, Appliance Administrator, User Administrator or DSView software administrator, then click Next. See Built-in User Groups on page 22 for information about user roles. 8.
Chapter 5: Managing User Accounts 167 2. Click on a user group name. The User Group Properties window will open. The side navigation bar includes the name of the user group at the top. 3. To change the name of the user group, type a new name in the Name field. To change the preemption level, type a number (from 1-4) in the Preemption Level field, or select a value in the drop-down menu. The higher the number, the higher the preemption level. See Preemption Levels on page 24 for more information.
168 DSView Installer/User Guide 8. Click Close. The User Group - Built-In or User Group - User Defined window will open (depending on which groups you were working with). NOTE: You may also add or remove a user from a built-in or user-defined user group by clicking on a username in a User Accounts window and changing its user group membership. See Changing user group membership on page 158 for more information.
Chapter 5: Managing User Accounts 2. 169 Click Groups in the top navigation bar. Built-In will automatically be selected in the side navigation bar and the User Groups - Built-in window will open. -orClick User-Defined in the side navigation bar. The User Groups - User Defined window will open. 3. Click on a user group name. The User Group Properties window will open. 4. Click Access Rights in the side navigation bar.
170 DSView Installer/User Guide
171 CHAPTER 6 Using the Video Viewer The Video Viewer is used to conduct a KVM session with one or more target devices attached to one or more DS1800 digital switches or DSR switches. When you connect to a device using the Video Viewer, the target device desktop appears in a separate window. You will see both the local and the target device cursor. The Video Viewer window supports either a 3 or 5 button mouse.
172 DSView Installer/User Guide Video Viewer minimum requirements The Video Viewer requires one of the following operating systems: • Windows 2000 Workstation or Server with Service Pack 2 • Windows Server 2003 Standard, Enterprise or Web Edition • Window NT 4.
Chapter 6: Using the Video Viewer 3. 173 Click on the KVM Session name or icon. The Video Viewer launches in a new window. Launching an exclusive KVM session If a user needs to access a port while excluding all other users, an exclusive KVM connection is used. When a port is selected with the Exclusive KVM connection setting enabled, no other user in the system may switch to that port.
174 DSView Installer/User Guide • Actively share a connection - When the dialog box contains a statement prompting you to share a connection to the server and you click Share with the other user and do not click Passive Share, an active connection will be established. When sharing access to a port actively, all users may monitor the port and take control if no other user is currently active.
Chapter 6: Using the Video Viewer Window Features Figure 6.1 shows the Video Viewer window areas, and descriptions follow in Table 6.1. B C A H I Figure 6.
176 DSView Installer/User Guide Table 6.1: Video Viewer Window Descriptions Letter Description A Title Bar: Displays the name of the server being viewed. When in Full Screen mode, the title bar disappears and the server name appears between the menu and toolbar. B Thumbtack: Locks the display of the menu and toolbar so that it is visible at all times. C Menu and toolbar: Allows you to access many of the features in the Video Viewer window.
Chapter 6: Using the Video Viewer 177 Specifying Video Viewer Session Settings To specify Video Viewer session settings: NOTE: You must have DSView software administrator or user administrator privileges to specify Video Viewer session settings. 1. Click the System tab. 2. Click Global Properties in the top navigation bar. Video Session Properties will automatically be selected in the side navigation bar and the Video Viewer Session Properties window will open. a.
178 DSView Installer/User Guide To add or remove macros or commands from the toolbar: 1. Select Tools - Session Options from the Video Viewer window menu. -orClick the Session Options button. The Session Options dialog box appears. 2. Click the Toolbar tab. 3. Select or deselect the checkboxes of the commands and macros you wish to display or remove from the toolbar. 4. Click OK to save your changes and close the dialog box.
Chapter 6: Using the Video Viewer 179 Adjusting the View Using menus or Task buttons in the Video Viewer window, you may: • Align the mouse cursors. • Refresh the screen. • Enable or disable Full Screen mode. When Full Screen mode is enabled, the image will be adjusted to fit the desktop up to a size of 1024 x 768. If the desktop has a higher resolution, the following will occur: • The full screen image will be centered in the desktop and the areas surrounding the Video Viewer window will be black.
180 DSView Installer/User Guide The desktop window will disappear and only the accessed device desktop will be visible. The screen will be resized up to a maximum of 1024 x 768. If the desktop has a higher resolution, then a black background will surround the full screen image. The floating toolbar will appear. 2. To disable Full Screen mode, click the Full Screen Mode button on the floating toolbar to return to the desktop window.
Chapter 6: Using the Video Viewer 181 To enable or disable background refresh: 1. Select Tools - Session Options from the Video Viewer window menu. -orClick the Session Options button. The Session Options dialog box appears. 2. Click the General tab. 3. Select Background Refresh to enable the option. -orUncheck Background Refresh to disable the option. 4. Click OK. Adjusting color depth NOTE: The View - Color command may only be used by the primary user.
182 DSView Installer/User Guide • If sharing is enabled for the non-primary user, video settings are read from the DS1800 digital switch or DSR switch. See Connecting to an existing session on page 173 for information about session sharing. Users may verify the level of packets per second required to support a static screen by observing the packet rate which is located in the lower left-hand corner of the dialog box.
Chapter 6: Using the Video Viewer 183 Table 6.
184 DSView Installer/User Guide Block noise threshold and pixel noise threshold The Block Noise Threshold and Pixel Noise Threshold values set the minimum color levels in terms of changed video blocks and pixels per thousand that are allowed. • The Block Noise Threshold sets the minimum color change that will occur in a single video block. Increasing the value will reduce the network bandwidth. Decreasing the value will make the size of these artifacts smaller.
Chapter 6: Using the Video Viewer 185 Cursor Type The Video Viewer window offers five appearance choices for the local mouse cursor. You may also choose no cursor or the default cursor. Single cursor mode NOTE: Single cursor mode is available only on supported Windows system clients. In Single Cursor mode, the display of the local (second) cursor in the Video Viewer window is turned off and only the target device mouse pointer will be visible.
186 DSView Installer/User Guide To enter single cursor mode: Select Tools - Single Cursor Mode from the Video Viewer window menu. The local cursor will not appear and all movements will be relative to the target device. -orClick the Single Cursor Mode button. To select a key for exiting single cursor mode: 1. Select Tools - Session Options from the Video Viewer window menu. -orClick the Session Options button. The Session Options dialog box appears. 2. Click the Mouse tab. 3.
Chapter 6: Using the Video Viewer • 187 In a 1:2 scaling ratio, the value will be 1/2X. To set mouse scaling: 1. Select Tools - Session Options from the Video Viewer window menu. -orClick the Session Options button. The Session Options dialog box appears. 2. Click the Mouse tab. 3. To use one of the preconfigured settings, check the appropriate radio button. 4. To set custom scaling, click the Custom radio button. The X and Y fields become enabled.
188 DSView Installer/User Guide When you first launch the Thumbnail Viewer, each frame will be filled with a white background until a device image is displayed. An indicator light at the bottom of each frame displays the device status. The default thumbnail size is based on the number of devices in the scan list. Scan mode has a lower priority than an active connection.
Chapter 6: Using the Video Viewer A B C 189 D E F Figure 6.4: Thumbnail Viewer Table 6.3: Thumbnail Viewer Descriptions Letter Description A Thumbtack: Locks the display of the menu so that it is visible at all times. B Menu: Allows access to Thumbnail Viewer features. The menu will be in a show/hide state if the thumbtack has not been used. Place your cursor over the toolbar to display the menu.
190 DSView Installer/User Guide NOTE: The Close button may not be present on all operating systems. Performing Thumbnail Viewer tasks To set scan preferences: 1. Select Options - Preferences from the Thumbnail Viewer menu. The Scan Mode Preferences dialog box appears. 2. In the View Time Per Server field, enter the time each thumbnail will be active during the scan, in the range 10-60 seconds. 3.
Chapter 6: Using the Video Viewer 191 Right-click on a device thumbnail and select View Interactive Session from the Thumbnail Viewer menu. That target device desktop will appear in a Video Viewer window. -orDouble-click on the thumbnail image. To exit the Thumbnail Viewer: Select File - Exit. -orClick the Close button. Using Keyboard Pass-through Keystrokes that a user enters when using a Video Viewer window may be interpreted in two ways, depending on the screen mode of the Video Viewer window.
192 DSView Installer/User Guide Using Global and Personal Macros NOTE: Macros may not be created, edited, copied or deleted if the DSR Remote Operations software is being used to connect to the DSR appliance viewing the target device. See DSR Remote Operations Software on page 301 for more information. NOTE: You must have Appliance Administrator privileges to create and change Global Macros. See Built-in User Groups on page 22 for more information.
Chapter 6: Using the Video Viewer 193 individual systems. You may group macros by selecting the Macros - Configure - Macro Groups command in the Video Viewer window and specifying the macro group to display in the Macro Groups dialog box. The Macro Groups dialog box may also be used to switch between using Global and Personal Macros at any time during a session. The Video Viewer window contains grouping commands that allow you to: • Create, edit and delete your own macro groups.
194 DSView Installer/User Guide 2. To create a macro, click Create. -orTo edit a macro, click Edit. The Create Macro or Edit Macro dialog box appears. 3. If you are creating a macro, type a 1-32 character name in the Macro Name field. 4. Select whether you wish to edit or create a personal or global macro from the Macro Type area. 5. Select the type of keyboard you wish to use to create or edit the macro from the Keyboard Type drop-down menu. Available keyboard types are: U.S.
Chapter 6: Using the Video Viewer 195 Global - displays global macros only. 3. Select the desired macro from the Defined Macros list and then click Delete. You are prompted to confirm the deletion. 4. Click Yes to confirm or No to cancel. 5. Click Close to exit the Macros dialog box. To copy a macro: NOTE: Macros cannot be copied if you are using the DSR Remote Operations software. 1. Select Macros - Configure - Macros from the Video Viewer window menu. -orClick the Macros button.
196 DSView Installer/User Guide -orClick Personal if you wish to create a personal macro group. 5. Click OK to save the name and return to the Macro Groups dialog box. -orClick Cancel to leave the dialog box without saving changes. 6. Click Close to exit the Macro Groups dialog box. To add or delete macros in an existing macro group: NOTE: Macros cannot be added to or deleted from macro groups if you are using the DSR Remote Operations software. 1.
Chapter 6: Using the Video Viewer 197 To rename a macro group: NOTE: Macro groups cannot be renamed if you are using the DSR Remote Operations software. 1. Select Macros - Configure - Macro Groups from the Video Viewer window menu. -orClick the Macro Groups button. The Macro Groups dialog box appears. 2. Select one of the following: All - displays both Personal and Global Macro groups. Personal - displays Personal Macro groups only. Global - displays Global Macro groups only. 3.
198 DSView Installer/User Guide To copy a macro group: NOTE: Macro groups cannot be copied if you are using the DSR Remote Operations software. 1. Select Macros - Configure - Macro Groups from the Video Viewer window menu. -orClick the Macro Groups button. The Macro Groups dialog box appears. 2. Select one of the following: All - displays both personal and global macros. Personal - displays personal macros only. Global - displays global macros only. 3.
Chapter 6: Using the Video Viewer 199 Macros in the selected group will appear in the Video Viewer window Macros menu. To display a macro group: NOTE: Macro groups cannot be displayed if you are using the DSR Remote Operations software. Select Macros - Display on Menu and then select one of the macro groups Sun or Windows. Power Controlling Target Devices NOTE: You must have Appliance Administrator privileges to use the Tools - Power Control command.
200 DSView Installer/User Guide You may select the View - Connected Users command or click the Connected Users button to display the current users connected to a Video Viewer window session. To display current Video Viewer users: 1. Select View - Connected Users from the Video Viewer window menu. -orClick the Connected Users button. The Users Connected to dialog box appears, containing a list of all users connected to the Video Viewer window session. 2.
Chapter 6: Using the Video Viewer 201 You may have one CD drive and one mass storage device mapped concurrently. • A CD/DVD drive, disk image file (such as an ISO or floppy image file) is mapped as a virtual CD drive. • A floppy drive, USB memory device or other media type is mapped as a virtual mass storage device. Requirements Virtual media is supported on DSR1030, 1031, 2030, 2035, 4030, 8030 and 8035 switches. The target device must be connected to the DSR switch with a DSRIQ-USB2 module.
202 DSView Installer/User Guide Virtual Media dialog box The Virtual Media dialog box is a program that manages the mapping and unmapping of virtual media. The dialog box displays all the physical drives on the client’s workstation that can be mapped as virtual drives. You may also add ISO and floppy image files and then map them using the Virtual Media dialog box.
Chapter 6: Using the Video Viewer 203 Opening a virtual media session NOTE: The following procedures are valid only on DSR1030, 1031, 2030, 2035, 4030, 8030 and 8035 switches that are connected with DSRIQ-USB modules. To launch a virtual media session: From the Video Viewer toolbar, select Tools - Virtual Media. The Virtual Media dialog box will appear. If you wish to make this a reserved session, click Details, then enable the Reserved checkbox. To map a virtual media drives: 1.
204 DSView Installer/User Guide displayed. If you still wish to map a new drive, you must first unmap an existing mapped drive, then map the new drive. After a physical drive or image is mapped, it may be used on the target device. To unmap a virtual media drive: 1. In the Virtual Media dialog box, uncheck the Mapped checkbox next to the drive you wish to unmap. 2. You will be prompted to confirm the unmapping. Click Yes to confirm or No to cancel. 3.
Chapter 6: Using the Video Viewer 205 Troubleshooting If the Video Viewer or the Virtual Media dialog box does not start, the local Java cache may be corrupted. You can easily clear the cache without losing any data. To clear the local Java cache: 1. Start the Java Control panel. On supported Windows systems, this will be an item in the Control Panel. On supported Linux systems, from a shell prompt, change directory to the bin directory where Java is installed. Then type ./ControlPanel.
206 DSView Installer/User Guide
207 CHAPTER 7 Using the Telnet Viewer The DSView management software ships bundled with a built-in proprietary Telnet Viewer that provides features unavailable in many other Telnet programs. These features include configurable session properties tailored for each device, configurable user preferences for all sessions, a scripting function for automatic device login, a macro function and a logging function.
208 DSView Installer/User Guide Telnet Viewer Window Features A new Telnet Viewer window will open for each new Telnet session established by a user. The Telnet Viewer window contains menus, a toolbar and a window that provides virtual terminal emulation. Figure 7.1 shows the Telnet Viewer and descriptions follow in Table 7.1. A B C D E Figure 7.1: Telnet Viewer Window Table 7.1: Telnet Viewer Window Descriptions Letter Description A Title Bar: Displays the name of the target device being viewed.
Chapter 7: Using the Telnet Viewer 209 Table 7.1: Telnet Viewer Window Descriptions (Continued) Letter Description D Viewer window: Resizes the window when you click and hold on the frame. Although the window may be resized, the Virtual Terminal window will remain the same size.
210 DSView Installer/User Guide Security Property A fully functional SSH2 (Secure Shell Version 2) Client is built into the Telnet Viewer. The SSH2 Client is Java-based and provides a secure method for accessing target devices.
Chapter 7: Using the Telnet Viewer 2. From the side navigation bar, click a link to display the Appliances, Units in Site, Units in Custom Field, Topology or Recently Accessed Units window. 3. In the Action column for the appliance, click Telnet Session. The Telnet Viewer window will appear. 211 -orIn the Action column for the appliance, click Serial Session. The Telnet Viewer window will appear.
212 DSView Installer/User Guide 2. In the Caret list, choose Block to display the cursor as a block or choose Underline to display the cursor as an underline. The default value is Underline. To enable/disable an exit warning prompt for Telnet Viewer sessions: 1. Select Options - Preferences from the menu bar. The Preferences dialog box will appear. 2. Enable or disable the Prompt on Exit checkbox. When the exit warning prompt is enabled, a message appears when you select Telnet - Exit.
Chapter 7: Using the Telnet Viewer 3. 213 From the Terminal Emulation list, choose one option. The default value is VT100. Terminal Emulation on page 311 contains encoding and decoding information for each of the terminal emulation types. NOTE: When connecting to an appliance, the terminal type setting must match the terminal emulation type.
214 DSView Installer/User Guide dash, left parenthesis and right parenthesis. The terminal type must be entered in the Terminal Type field exactly as shown in Table 7.4. Table 7.4: Terminal Emulation and Type Terminal Emulation Terminal Type VT52 DEC-VT52 VT100 DEC-VT100 VT100+ DEC-VT100 VT102 DEC-VT102 VT220 DEC-VT220 VT320 DEC-VT320 To change the linefeed settings: 1. Select Options - Session Properties from the menu bar. -orClick the Session Settings icon in the toolbar.
Chapter 7: Using the Telnet Viewer 215 When disabled, new characters will overwrite the last character on the current line when the cursor is at the end of the line. The default value is enabled. To enable/disable local echo: 1. Select Options - Session Properties from the menu bar. -orClick the Session Settings icon in the toolbar. The Session Properties dialog box will appear. 2. Click the Terminal tab. 3.
216 DSView Installer/User Guide To build a login script and enable/disable automatic login: 1. Select Options - Session Properties from the menu bar. -orClick the Session Settings icon in the toolbar. The Session Properties dialog box will appear. 2. Click the Login Scripts tab. 3. Enable or disable the Automate login checkbox. The default value is disabled. 4.
Chapter 7: Using the Telnet Viewer 217 To change the background and/or text color when reviewing session data: 1. Select Options - Preferences from the menu bar. The Preferences dialog box will appear. 2. To change the background color, click the Background/History Mode box in the Colors section and select a color. The default color is blue. 3. To change the text color, click the Text/History Mode box in the Colors section and select a color. The default color is white.
218 DSView Installer/User Guide 3. In the Macro Name field, Type a 1-64 character name for the macro. 4. To define a hotkey for the macro, choose one from the Key list. To add a modifier to the hotkey, check the Control, Shift or Alt boxes. (A macro’s hotkey is accessible only when the macro belongs to the active macro group.) 5. By default, the Include in Menu box is checked, indicating the macro will appear in the Macros menu.
Chapter 7: Using the Telnet Viewer 5. Click OK. The changes are saved and the Configure Macros dialog box returns to its abbreviated view. 6. Repeat steps 2-5 to edit additional macros. 7. Click OK to close the Configure Macros dialog box. 219 To delete a macro: NOTE: You must have DSView software administrator privileges to delete Global Macros. 1. Select Macros - Configure - Macros from the menu bar. The Configure Macros dialog box appears. 2.
220 DSView Installer/User Guide 5. • Select the macro you wish to remove from the Macros In Group list. Multiple macros may be selected by pressing Ctrl while clicking on the macro names. • Click Remove. The macros will be moved to the Macros Available list. In the Access Rights area, specify whether you wish for the macro group to be a Global Macro group (available to all users) or a Personal Macro group (available only to the current user).
Chapter 7: Using the Telnet Viewer 2. Select the macro group in the Macro Groups table that you wish to delete. 3. Click the Delete button. A dialog box appears, prompting you to confirm the deletion. 4. Click Yes to confirm or No to cancel. 221 Logging The Telnet Viewer has a logging function that saves the contents of a Telnet Viewer session to a file. You may enable automatic logging or dynamically start logging at any time.
222 DSView Installer/User Guide a. Click the Create New Folder button. A new directory named New Folder appears in the directory list. b. Click the New Folder entry in the directory list to highlight it. Then, click the entry again to edit its name. Type in a new name. Press Enter. The directory appears in alphabetical order in the directory list. c. Select the newly-created directory in the directory list. The Filename field will now contain the name of the new directory. 5.
Chapter 7: Using the Telnet Viewer 223 To start dynamic logging: 1. Select Options - Logging - Start from the menu bar. The Log dialog box appears. 2. The Look in list contains the default log file directory and the Filename field contains the default log filename. Using this filename format is recommended; however, you may change it for the duration of this DSView management software Telnet Viewer session. If you choose to use the default log filename, skip to step 4. 3.
224 DSView Installer/User Guide • Paste the contents of the system clipboard into a Telnet Viewer session or into another application • Print a screen of the Telnet Viewer session data Information that is copied from a DSView software Telnet Viewer session may be pasted into other applications. Similarly, information copied from other applications may be pasted into a Telnet Viewer session. NOTE: Only textual data may be copied and pasted in the DSView software Telnet Viewer.
Chapter 7: Using the Telnet Viewer 3. 225 At the point where you wish to paste the clipboard contents, select Options - Paste from the menu bar. -orClick the Paste icon in the toolbar. To print a Telnet Viewer window screen: 1. Select Options - Print Screen from the menu bar. -orClick the Print Screen icon in the toolbar. 2. The operating system’s print dialog box appears. Make the appropriate settings. The screen contents will then be sent to the printer.
226 DSView Installer/User Guide To power cycle a target device: 1. Select Options - Power from the Video Viewer main window. The Power Control dialog box will appear. 2. Click Cycle. 3. Click Close to close the dialog box. Closing a Telnet Viewer Session To close a Telnet Viewer session: Select File - Exit from the Telnet Viewer window.
227 CHAPTER 8 Working with IPMI 1.5 Target Devices An IPMI 1.5 target device is a server containing one or more BMCs (Baseboard management controllers) that are used to monitor internal sensor information such as temperature, fan speed and battery voltage. The BMCs in IPMI 1.5 target devices are added to your DSView software system using a DSI5100 IPMI proxy appliance, which provides a secure interface to all IPMI 1.5 target devices in your enterprise.
228 DSView Installer/User Guide Adding BMCs for use with a DSI5100 appliance To add an IPMI 1.5 target device: 1. Click Add in the Appliance BMC Ports window. The Add IPMI BMC Wizard will appear. Click Next. 2. The Select a Target Device Option window will open. a. Click Browse for an existing target device if you wish to associate the BMC with an existing target device. -orClick Create a new target device and type a name for the target device to which the BMC is attached.
Chapter 8: Working with IPMI 1.5 Target Devices 229 • Username - The username that will be used when communicating with the BMC. • Privilege Level - The privilege level of the BMC user, as specified in the BMC (administrator and so on). See Using the Customize link in windows on page 15 for more information. To display or change BMC identity settings: 1. Click Appliance Settings in the side navigation bar, and then click BMCs. The Appliance BMC Ports window will open. 2.
230 DSView Installer/User Guide 3. Click Delete. A confirmation dialog box will appear. 4. Click OK to confirm or Cancel to cancel. Displaying Sensor Information Using the IPMI Viewer The IPMI Viewer window is used to graphically display reported sensor information in the DSView management software. When you click IPMI Session in a Unit View window, the IPMI Viewer window appears in a separate web browser window.
Chapter 8: Working with IPMI 1.5 Target Devices B C D A E Figure 8.1: IPMI Viewer Window Table 8.1 describes the IPMI Viewer window areas. Table 8.1: IPMI Viewer Window Descriptions Letter Description A Title Bar: Displays the name of the IPMI 1.5 target device being viewed. B Auto-Refresh Rate: Allows you to specify how often the IPMI Viewer window gauges are updated. The default value is 60 seconds C Refresh: Manually updates the IPMI Viewer window gauges.
232 DSView Installer/User Guide Table 8.1: IPMI Viewer Window Descriptions (Continued) Letter Description E IPMI Viewer display area: Contains gauges that display numeric readings from the BMC sensors in the IPMI 1.5 target device. Depending on the sensors on the BMC, any of the following gauges may appear in the IPMI Viewer window: Voltage - The voltages in the IPMI 1.5 target device. Current - The currents in the IPMI 1.5 target device.
Chapter 8: Working with IPMI 1.5 Target Devices 233 Upper and lower threshold areas appear in color. Figure 8.2: Upper and Lower Threshold Values Refreshing the IPMI Viewer window To specify an automatic refresh rate for the IPMI Viewer window: From the IPMI Viewer window, select one of the following refresh rates: 30 seconds, 60 seconds or 90 seconds. -orSelect Continuous to update in real-time the values that dynamically change in the IPMI 1.5 target device BMC.
234 DSView Installer/User Guide (FRUs) in the target device, in addition to discrete and numeric sensor information and system events read from the BMC. Clicking the name of a supported IPMI 1.5 target device in a target devices, Units in Site, Units in Custom Field, Topology or Recently Accessed Units window will display an IPMI link in the side navigation bar.
Chapter 8: Working with IPMI 1.5 Target Devices 235 Displaying LAN configuration information The BMC LAN Configuration window displays information related to all BMCs in the IPMI 1.5 target device. The following information will appear for each BMC: • IP Address - BMC IP address in standard dot notation (xxx.xxx.xxx.xxx). • LAN MAC - BMC MAC address. • Default Gateway IP - IP gateway (router) address used to send BMC messages or alerting a party on a different subnet.
236 DSView Installer/User Guide bar will contain the name of the target device at the top and Overview will automatically be selected. The Unit Overview window will open. 2. Click IPMI in the side navigation bar, and then click FRU Info. The Field Replacement Unit Information window will open. 3. Click Close when you are finished, to return to the Target Devices, Units in Site, Units in Custom Field, Topology or Recently Accessed Units window. Displaying IPMI 1.
Chapter 8: Working with IPMI 1.5 Target Devices 3. Click on the name of a sensor. The IPMI Discrete Sensor Details window will open. 4. Click Close when you are finished to return to the IPMI Discrete Sensors window. 5. Click Close when you are finished to return to the Target Devices, Units in Site, Units in Custom Field, Topology or Recently Accessed Units window. 237 Displaying IPMI 1.
238 DSView Installer/User Guide Customizing the IPMI Numeric Sensors window By default, the following fields display in the IPMI Numeric Sensors window and may be removed using the Customize link: • Name - The numeric sensor name. An icon representing the numeric sensor type will appear to the left of the name. Clicking on the name of the numeric sensor or its icon will display the IPMI Numeric Sensor Detail window.
Chapter 8: Working with IPMI 1.5 Target Devices 239 Critical Non-critical Normal Pointer Figure 8.3: Numeric Sensor Threshold Gauge NOTE: A gray gauge will appear if the numeric sensor values are invalid. The following fields are not displayed by default, but may be displayed using the Customize link: • Lower Critical - Lower critical numeric sensor value. • Lower Non-Critical - Lower non-critical numeric sensor value. • Lower Non-Recoverable - Lower non-recoverable numeric sensor value.
240 DSView Installer/User Guide If a user or a user group to which to a user belongs has Configure Unit Settings access rights for the IPMI 1.5 target device, the Clear Log button will appear in the System Event Log window. Clicking the Clear Log button clears all entries from the system event log on the IPMI 1.5 target device and writes the name of the IPMI 1.5 target device and the user who cleared the system event log to the event log.
Chapter 8: Working with IPMI 1.5 Target Devices 5. Click Close when you are finished to return to the Target Devices, Units in Site, Units in Custom Field, Topology or Recently Accessed Units window.
242 DSView Installer/User Guide
243 CHAPTER Using Tools 9 The DSView management software contains tools that may be used to perform various actions on managed appliances and target devices. This chapter describes the available tools and how to use them. It also explains how to set up and use tasks in the DSView software. Using Unit Tools The Unit tools window contains tools that allow a user to: • Export unit information into a .csv (comma separated value) file • Export the access rights information for units in to .
244 DSView Installer/User Guide IP address Status (at time of export) Location Telnet port Model number Type Part number Visibility (show or hide) The output .csv file may be viewed in a text editor or spreadsheet application, such as Microsoft Excel. To export units: 1. In the Units Tools window, click the Export Units icon or link. The Export Units Wizard will appear. Click Next. 2. The Select Unit Properties to Export window will open. 3. Specify the properties you wish to export: a.
Chapter 9: Using Tools 245 Exporting unit rights The Export Unit Rights tool will export permission information about units from the DSView management software host. Managed appliance information will be exported into a .csv file with the default name appliance_rights.csv. Target device information will be exported into a .csv file with the default name target_device_rights.csv. You may change the names of the files when they are saved.
246 DSView Installer/User Guide Select Target Devices to export the rights for target devices in your DSView software system. b. Click Next. 3. The Save Process window will open. Click Next. 4. The Completed Successful window will open, along with a File Download dialog box. 5. Click Open. The file will download and open. By default, .csv files are configured to open in Microsoft Excel.
Chapter 9: Using Tools 247 up or down in the listing. Multiple target devices may be selected by pressing Ctrl or Shift while clicking on the target device names. Once the order has been specified, select Merge missing properties to the target device based on the order of the devices in the “Target Devices to Merge” list. The merged target devices will contain the name of the first target device in the Target Device to Merge list.
248 DSView Installer/User Guide If a user had any other type rights in the DSView 2.x software, the user will be added as a member of the user group in the DSView management software. Access rights are set for units to which the user has access as follows: • A user with “user” rights to a target device in the DSView 2.x software will be assigned the Establish Viewer Sessions access right in the DSView management software. • A user with “admin” rights to a target device in the DSView 2.
Chapter 9: Using Tools 249 3. Click Backup. The Save As dialog box will appear. 4. Select a directory and filename and click Save to save the DSView 2.x software database backup. The Status area of the DSAuth Migration Utility dialog box will contain messages about the DSView 2.x software database backup as it is created. A Finished message box will appear when the backup is completed. 5. Click OK in the Finished message box. To import DSView 2.x software databases: 1. 2.
250 DSView Installer/User Guide option is not selected, the service will be added to the DSView software system as a Windows NT Domain service. e. Type the case-insensitive names of any DSView 2.x software database nodes that you do not wish to import, separated by commas (,), in the Node Names to Ignore field. Any children within the parent nodes listed in the field are also ignored (that is, not imported).
Chapter 9: Using Tools 251 The following actions may be performed on a DS1800 digital switch, CPS appliance, CCM appliance or DSR switch: • Save or restore the configuration • Save or restore the database of local users These tools are accessed from the Unit Overview window, which is displayed when you click on the name of the managed appliance. To access the managed appliance tools: 1. Click Units in the tab bar.
252 DSView Installer/User Guide Upgrading firmware To upgrade the firmware on a managed appliance: NOTE: A valid Flash file must exist in the DSView software server’s firmware repository for the DS1800 digital switch, DSI5100, CPS or CCM appliance or DSR switch to use this command. Optionally, one or more managed appliances may be Flash upgraded as a task. See Managing Tasks on page 255 for more information. 1. In the Unit Overview window, click the Upgrade Firmware icon or link.
Chapter 9: Using Tools 253 To resync a managed appliance: 1. In the Unit Overview window, click the Resync icon or link. The Resync Appliance Wizard will appear. Click Next. 2. The Select Resync Options window will open. 3. a. Click Allow existing target devices to be renamed to allow target devices to be renamed in the DSView software with target device name changes in the managed appliance. b.
254 DSView Installer/User Guide • SNMP trap settings • SNMP manager settings • The names of connected target devices For information on restoring a configuration file, see Restoring a managed appliance configuration on page 254. To save a managed appliance configuration to a file: 1. In the Unit Overview window, click the Save Configuration icon or link. The Save Appliance Configuration Wizard will appear. Click Next. 2. The Type in File Description window will open.
Chapter 9: Using Tools 255 You may save the local user database on a DSR switch (except as noted above), CPS appliance or CCM appliance. For information on restoring a user database, see Restoring the user database of a managed appliance on page 255. To save the user database of a managed appliance: 1. In the Unit Overview window, click the Save User Database icon or link. The Save Appliance User Database Wizard will appear. Click Next. 2. The Type in File Description window will open.
256 DSView Installer/User Guide To display the Tasks window: 1. Click the System tab. 2. Click Tasks in the top navigation bar. The Tasks window will open. Customizing the Tasks window By default, the following fields display in the Tasks window: NOTE: The Next Run and Last Run fields will be blank for a task scheduled on a remote DSView software server. • Runs On - Displays the server(s) on which the task will run.
Chapter 9: Using Tools • Configure SNMP trap settings on appliance • Control power of target devices • Export event log to comma separated values (.csv) file • Migrate units (configures and upgrades DSView 2.x or AVWorks software units) 257 DSView 2.
258 DSView Installer/User Guide • Click on the year and select a year from the drop-down menu that will appear. • Click on the month name and select a month from the drop-down menu that will appear. -orUse the arrows at the top of the calendar to move forward and backward by month. • Click on a day in the calendar to close the calendar and fill the field to the left of the calendar with the date you have selected. To run a task daily: 1. In the Select When to Run the Task window, click Daily.
Chapter 9: Using Tools d. 259 Click on the calendar button or the field to the left of the calendar button and select a date to begin running the task. To use the calendar: • Click on the year and select a year from the drop-down menu. • Click on the month name and select a month from the drop-down menu. -orUse the arrows at the top of the calendar to move forward and backward by month. • Click on a day in the calendar.
260 DSView Installer/User Guide If a backup is restored to a server with a different IP address, managed appliances may not be able to authenticate until the new DSView software server IP address has been programmed into the managed appliances. To add the task: 1. In the Tasks window, click Add. The Add Task Wizard will appear. Click Next. 2. The Select Task to Add window will open. 3. 4. a. Select Backup DSView database and system files from the drop-down menu. b.
Chapter 9: Using Tools 2. 261 The Select Task to Add window will open. a. Select Configure SNMP trap settings on appliance from the drop-down menu. b. Type a 1-64 character name for the task. c. Click Next. 3. The Select When to Run the Task window will open. Select a time to run the task (see Specifying when to run tasks on page 257 for more information), then click Next. 4. The Select Unit Group window will open. Select All Appliances or select a unit group, then click Next. 5.
262 DSView Installer/User Guide 2. The Select Task to Add window will open. a. Select Control power of Target Devices from the drop-down menu. b. Type a 1-64 character name for the task. c. Click Next. 3. The Select When to Run the Task window will open. Select a time to run the task (see Specifying when to run tasks on page 257 for more information), then click Next. 4. The Select Unit Group window will open. a.
Chapter 9: Using Tools 2. 263 The Select Task to Add window will open. a. Select Export event log to a comma separated values (.CSV) file from the dropdown menu. b. Type a 1-64 character name for the task. c. Click Next. 3. The Select When to Run the Task window will open. Select a time to run the task (see Specifying when to run tasks on page 257 for more information), then click Next. 4. The Specify Export Event Log Properties window will open. a.
264 DSView Installer/User Guide e. 6. Click Next. The Completed Successful window will open. Click Finish. The Tasks window will open, including the new task. Task: Migrating DSView 2.x units to DSView software compatible units NOTE: This task is valid only when the DSView 3 software is installed on a supported Windows system. This task updates DS1800 digital switches, CPS appliances or DSR switches within the unit group, or any of those managed appliances using firmware compatible with DSView 2.
Chapter 9: Using Tools 265 DSR switch to migrate from the Available Appliances list, and then click Next. Multiple switches or appliances may be selected by pressing Ctrl while clicking on the managed appliance names. Click Add. The switches or appliances will be moved to the Appliances to Configure list. 7. The Select Options for Migration window will open. a.
266 DSView Installer/User Guide A CCM appliance that has been migrated to DSView management software compatible firmware may be returned to AVWorks software compatibility. See the CCM Installer/User Guide for more information. To add the task: 1. In the Tasks window, click Add. The Add Task Wizard will appear. Click Next. 2. The Select Task to Add window will open. 3. 4. a. Select Migrate Units from the drop-down menu. b. Type a 1-64 character name for the task. c. Click Next.
Chapter 9: Using Tools 267 -orUncheck Enable target devices that contain default names to be added to exclude them. c. Select Allow target devices with the same name to be merged into a single target device if you wish to have them merged. -orUncheck Allow target devices with the same name to be merged into a single target device if you do not wish to have them merged. d. 8. Click Next. The Select Firmware Files for Migration window will open.
268 DSView Installer/User Guide b. Type a 1-64 character name for the task. c. Click Next. 3. The Select When to Run the Task window will open. Select a time to run the task (see Specifying when to run tasks on page 257 for more information). Click Next. 4. The Select Unit Group window will open. a. Select All Target Devices from the drop-down menu to configure the IPMI chassis control on all target devices. -orSelect a particular unit group to configure from the drop-down menu.
Chapter 9: Using Tools 269 Firmware must be available before using this command. See Firmware Management on page 272 for more information. To add the task: 1. In the Tasks window, click Add. The Add Task Wizard will appear. Click Next. 2. The Select Task to Add window will open. 3. 4. a. Select Update firmware of selected appliances of the same type from the dropdown menu. b. Type a 1-64 character name for the task. c. Click Next. The Select When to Run the Task window will open.
270 DSView Installer/User Guide a. Select Validate external authentication server user accounts from the drop-down menu. b. Type a 1-64 character name for the task. c. Click Next. 3. The Select When to Run the Task window will open. Select a time to run the task (see Specifying when to run tasks on page 257 for more information), then click Next. 4. The Completed Successful window will open. Click Finish. The Tasks window will open, including the new task.
Chapter 9: Using Tools 271 display, containing information about the task run. The side navigation bar will include the name of the task that you are viewing. Deleting tasks NOTE: Remote tasks, which are scheduled on another DSView software server, may not be deleted from the DSView software server to which you are logged in. To delete a remote task, you must log in to the DSView software server on which the task was created. To delete a task: 1.
272 DSView Installer/User Guide Firmware Management The Flash firmware files for DS1800 digital switches, DSI5100, CPS and CCM appliances and DSR switches may be added, viewed and deleted using the Appliance Firmware Files window. Once a Flash firmware file(s) has been added, you may use the file(s) to upgrade the managed appliance. To display the Appliance Firmware Files window: 1. Click the System tab. 2. Click Appliance Files in the top navigation bar.
Chapter 9: Using Tools 273 To delete firmware: 1. In the Appliance Firmware Files window, select the checkbox(es) of any firmware you wish to delete. 2. Click the Delete button. A confirmation dialog box will appear. 3. Click Yes to confirm or No to cancel.
274 DSView Installer/User Guide
275 CHAPTER 10 Event Logs Whenever a defined event occurs in the DSView management software system, it is saved in the event log. Examples of events that may be logged include changes in the state of a managed appliance, an unsuccessful login to the DSView management software, the completion of tasks and logouts. This chapter describes how to manage event logs and how to configure email notifications when events occur.
276 DSView Installer/User Guide • Severity Level - Displays links that may be clicked to display event log entries of a particular severity level (Monitor, Information, OK, Non-Critical, Critical or Non-Recoverable). • Event Category - Displays links that may be clicked to display event log entries in a particular event category (System, Authentication, Users, Units, Tasks, Unit Status, Access Control or Sessions).
Chapter 10: Event Logs 277 By default, the following column displays in an Event Log window and may be removed by clicking the Customize link: • Description - Displays a short description of an event. See DSView management software events on page 277 more information. By default, the following columns do not display in the Event Log window and may be added by clicking the Customize link: • Category - Displays the category of an event log entry.
278 DSView Installer/User Guide Table 10.2: Appliance Events (Continued) Event ID Description Event ID Description 1:7 Appliance component removed 1:18 Appliance command issued 1:8 Appliance component restarted 1:19 Appliance incorrect state detected 1:9 Appliance change of state 1:20 Appliance threshold exceeded 1:10 Appliance upgrade started Table 10.3 lists the system events that may occur within a DSView software system. Table 10.
Chapter 10: Event Logs 279 Table 10.3: System Events (Continued) Event ID Description Event ID Description 2:37 A client license violation was detected (final) 2:129 Database backup failed, {0} 2:48 SSL server certificate updated 2:130 Database restore successful 2:64 DSView software server configuration was updated 2:131 Database restore failed 2:65 DSView software server deleted Table 10.4 lists the authentication events that may occur within a DSView software system. Table 10.
280 DSView Installer/User Guide Table 10.
Chapter 10: Event Logs 281 Table 10.8 lists the unit status events that may occur within a DSView software system. Table 10.8: Unit Status Events Event ID Description Event ID Description 7:1 Loss of communication 7:2 Regained communication (RCM) Table 10.9 lists the access control events that may occur within a DSView software system. Table 10.9: Access Control Events Event ID Description 8:1 Access rights modified Event ID Description Table 10.
282 DSView Installer/User Guide • Information - Displays the Event Log - Information Events window, which displays events that are neither periodic nor problematic. • OK - Displays the Event Log - OK Level Events window, which displays events that are in a normal or cleared state. This value typically appears at event start up or after leaving a previous event state.
Chapter 10: Event Logs 283 Click one of the icons in table Table 10.11 to display the specific type of event. Table 10.11: Top Navigation Bar Event Log Icons Icon Description This icon indicates non-recoverable events. Clicking it displays the Event Log - NonRecoverable Events window. This icon indicates critical events. Clicking it displays the Event Log - Critical Events window. This icon indicates non-critical events. Clicking it displays the Event Log - Non-Critical Events window.
284 DSView Installer/User Guide c. Click on a day in the calendar to close the calendar and fill the field to the left of the calendar with the date you have selected. 4. Select an hour, minute and which half of the day for the start date. 5. In the first drop-down menu in the To line, select Events On to pick the end date and time for event log entries you wish to view. 6. Repeat steps 3 and 4 to specify the end date period. 7. Click Apply.
Chapter 10: Event Logs 285 You may change the number of items that display in the Enabled Log Events window by clicking the Customize link. See Using the Customize link in windows on page 15 for more information. To enable or disable an event in the event log: 1. Click Enabled Events in the side navigation bar. The Enabled Log Events window will open and display a listing of all enabled and disabled log events. 2.
286 DSView Installer/User Guide defined users any time one of the specified events occurs. See DSView management software events on page 277 more information. Customizing the Email Notifications window The Email Subject column is always displayed in the Email Notifications window: You may add the From Address and To Address, using the Customize link. See Using the Customize link in windows on page 15 for more information. To configure an email notification: 1.
Chapter 10: Event Logs 287 Changing email notifications To change an email notification: 1. Click Email Notifications in the side navigation bar. The Email Notifications window will appear. 2. Click on the email subject of the notification you wish to change. The Email Notification Properties window will appear. 3. Change the notification: a. Type the names of (or remove) any individuals that you wish to receive the notification in the Send To field.
288 DSView Installer/User Guide Testing email notifications Once an email notification has been created, you may send a test message to ensure that the notification is delivered to the specified recipients. To test an email notification: 1. Click Email Notifications in the side navigation bar. The Email Notifications window will appear. 2. Click the checkbox to the left of the notification(s) you wish to test.
Chapter 10: Event Logs b. 289 Click Remove. The columns will be moved to the Available Columns list. 6. To change the order in which exported columns are listed in the output .csv file, select the columns in the Columns to Export list and use the up and down arrows to move the selected columns up or down in the listing. Multiple columns may be selected by pressing Ctrl while clicking on the column names. 7. Click Next. 8. The Save Process window will open explaining how the file will be saved.
290 DSView Installer/User Guide
291 APP ENDICE S Appendices Appendix A: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: 1. Check the pertinent section of the manual to see if the issue may be resolved by following the procedures outlined. 2. Check our web site at www.avocent.
292 DSView Installer/User Guide Appendix B: TCP and UDP Ports The DSView software client accesses the server and performs commands using a standard web browser. The communication protocol used between the client web browser and the server is the HTTPS protocol. By default, TCP/IP port 443 is used for HTTPS connections, but you may change the port using the DSView Server Network Properties window. NOTE: The port used for the HTTPS connection may be changed using the DSView Server Network Properties window.
Appendices 293 DSView Software Server DSView Software Client TCP/IP HTTPS Port 443 TCP/IP Port 2068 Keyboard/ Mouse TCP/IP Port 8192 Video TCP/IP HTTPS Port 443 UDP Port 3211 TCP/IP Port 3211 Firewall with Tunnel TCP/IP Port 3871 Router TCP/IP Port 8192 TCP/IP Port 2068 DSR Switch Figure B.
294 DSView Installer/User Guide DSView Software Server DSView Software Client TCP/IP HTTPS TCP/IP Port 1078 UDP Port 3211 TCP/IP HTTPS TCP/IP Port 1078 KVM TCP/IP Port 3211 TCP/IP Port 3871 Firewall with Tunnel TCP/IP Port 8192 Router TCP/IP Port 2068 DSR Switch Figure B.2: Ports Used with a DS1800 Digital Switch or DSR Switch Proxy Server Connection (KVM) If the user wishes to establish a session with another port on the DS1800 digital switch or DSR switch, the same process is used.
Appendices 295 DSView Software Server DSView Software Client TCP/IP HTTPS TCP/IP HTTPS TCP/IP Port 22 SSH UDP Port 3211 TCP/IP Port 3211 Firewall with Tunnel Router TCP/IP Port 3871 TCP/IP Port 22 CPS Appliance or CCM Appliance Figure B.3: Ports Used with a CPS or CCM Appliance Connection (Serial) Without Proxy In a proxied connection, communication between the DSView software server and CPS or CCM appliance occurs over port 22.
296 DSView Installer/User Guide DSView Software Server DSView Software Client TCP/IP HTTPS TCP/IP Port 1078 TCP/IP HTTPS Port 443 TCP/IP 1078 Serial UDP Port 3211 TCP/IP Port 3211 TCP/IP Port 3871 Firewall with Tunnel TCP/IP Port 22 Router CPS Appliance or CCM Appliance Figure B.4: Ports Used with a CPS or CCM Appliance Proxy Server Connection (Serial) DSView software server ports The DSView software server uses the HTTPS port for communication with clients and spoke servers.
Appendices 297 DSView Software Server DSView Software Client TCP/IP HTTPS TCP/IP Port 23 HTTP Port 80 Generic Appliance Figure B.5: Generic Appliance Session Ports If Active Directory or LDAP external authentication is being used within your DSView software system, TCP/IP ports 389 and 636 are used for connections between the DSView software server and the external authentication server. Port 389 is typically used for non-SSL connections and port 636 is used for SSL connections.
298 DSView Installer/User Guide External authentication ports DSView Software Server DSView Software Client TCP/IP HTTPS TCP/IP Port 389 LDAP/AD (No SSL) TCP/IP Port 636 LDAP/AD (SSL) UDP Port 88 AD (Kerberos) UDP Port 1812 RADIUS External Authentication Server (Optional) TCP/IP Port 49 TACACS+ TCP/IP Port 139 NT Figure B.
Appendices 299 If an external SNMP manager has been added to your DSView software system, communication occurs between the SNMP manager and the DS1800 digital switch, DSR switch, CPS appliance or CCM appliance as shown in Figure B.8. SNMP Manager (Optional) TCP/IP Port 162 DSR Switch, CPS Appliance or CCM Appliance TCP/IP Port 161 Figure B.
300 DSView Installer/User Guide DSView Software Server DSView Software Client TCP/IP HTTPS UDP Port 3211 TCP/IP HTTPS Port 443 TCP/IP Port 3871 Firewall with Tunnel TCP/IP Port 3502 UDP Port 623 Router DSI5100 Proxy Appliance Figure B.
Appendices 301 Appendix C: DSR Remote Operations Software NOTE: The DSR Remote Operations software is supported only on the following DSR switches: DSR1020, 1021, 1022, 1024, 1030, 1031, 2020, 2030, 2035, 4020, 4030, 8020, 8030 and 8035 switches. The DSR Remote Operations software provides a subset of DSView management software functionality that allows access to a supported DSR switch when an Ethernet connection is not available.
302 DSView Installer/User Guide If the DSView software server is unreachable, the switch will use its internal database to perform remote authentication. If the internal database of the DSR switch fails to authenticate the user when a login is attempted, or the user does not log in before the specified time-out of the DSR switch, the modem connection will be disconnected. NOTE: Users may be managed within the internal database of the DSR switch using the PPP Configuration menu.
Appendices 303 A B E D C Figure C.2: DSR Remote Operations Window Table C.1: DSR Remote Operations Descriptions Letter Description A Menu bar: Allows you to access many of the features in the DSR Remote Operations window. B Toolbar: Provides shortcut buttons for quickly accessing commands in the Tools menu. C Status Bar: Displays the tips for selected menu items and the progress of operations.
304 DSView Installer/User Guide • EID - The Electronic ID (EID) number of the DSRIQ module attached to the server Figure C.3: DSR Remote Operations Window (Servers View) Specific icons also appear in the Server view. These icons are outlined in Table C.2. Table C.
Appendices 305 Figure C.4: DSR Remote Operations Window (Power View) Specific icons also appear in the Power view. These icons are outlined in Table C.3. Table C.3: DSR Remote Operations Content Area Icons (Power View) Icon Description The SPC device socket is powered up The SPC device socket is powered down Version view Selecting Version in the side navigation bar of the DSR Remote Operations window will display version information for the switch.
306 DSView Installer/User Guide Figure C.5: DSR Remote Operations Window (Versions View) Before you begin The following actions should be performed before using the DSR Remote Operations command: • Ensure that the switch is configured. See the installer/user guide for the DSR switch for more information. • Ensure that users have been added to the internal database of the DSR switch. If the DSView software server is not available, the appliance database is used for appliance authentication.
Appendices 307 NOTE: Windows displays a dialog box that prompts the user for a username and password when a dial-up connection is established. It is not necessary to enter a username or password in the dialog box. When this dialog box appears, click OK to close the dialog box. 2. Once the connection has been established, select Start - Programs - Avocent DSView 3.0 - DSR Remote Operations to start the DSR Remote Operations software on the PC. The Login dialog box will appear.
308 DSView Installer/User Guide To refresh the Server view: In the menu bar when the Servers view is displayed, select View - Refresh. To connect to a server: NOTE: Users with a User level account may connect to a server only when given access to a switch. See Built-in User Groups on page 22 for more information. From the Servers view, select a server and select Tools - Connect from the menu bar. -orSelect a server and click the Connect toolbar button.
Appendices 309 -orSelect an SPC device socket that has not been powered up and click the Power On toolbar button. -orRight-click on an SPC device socket that has not been powered up and select Power On from the shortcut menu. The SPC device socket will power up and the icon for the SPC device socket in the content area will change. To power down an SPC device socket: 1. Click Power in the side navigation bar. A list of SPC device sockets attached to the switch will appear in the content area. 2.
310 DSView Installer/User Guide -orIn the side navigation bar, click Version. The versions of the following items will appear in the content area: • Application • Boot • Digital/Application • Digital/Hardware • Hardware To refresh the Versions view: In the menu bar when the Versions view is displayed, select View - Refresh. Exiting DSR Remote Operations To exit DSR remote operations: In the menu bar, select File - Exit.
Appendices 311 Appendix D: Terminal Emulation This appendix contains information about the keys, sequences, encoding and decoding for the DSView management software terminal emulation modes when using the Telnet Viewer. Encode refers to how the client interface processes typed keys. Decode refers to how the client interface processes data coming from the target device.
312 DSView Installer/User Guide VT100+ terminal emulation The VT100+ emulation provides compatibility with the Microsoft headless server EMS serial port interface. The DSView software Telnet Viewer VT100+ terminal emulation works identically to VT100, with the exception of support for the function keys listed in Table D.2. Table D.
Appendices 313 VT100 terminal emulation Table D.4 lists the VT100 special key and control (Ctrl) key combinations and indicates Avocent encoding/decoding support, where Yes = supported and No = not supported. Table D.
314 DSView Installer/User Guide Table D.4: VT100 Special Keys and Control Keys (Continued) Keys Hex Code Function Mnemonic Encode/Decode Ctrl+R 12 DC2 Yes/No Ctrl+S 13 DC3 or XOFF Yes/No Ctrl+T 14 DO4 Yes/No Ctrl+U 15 NAK Yes/No Ctrl+V 16 SYN Yes/No Ctrl+W 17 ETB Yes/No Ctrl+X 18 CAN Yes/No Ctrl+Y 19 EM Yes/No Ctrl+Z 1A SUB Yes/No Ctrl+[ 1B Esc Yes/No Ctrl+\ 1C FS Yes/No Ctrl+] 1D GS Yes/No Ctrl+^ 1E RS Yes/No Ctrl+_ 1F US Yes/No Table D.
Appendices Table D.6 lists the VT100 PF1-PF4 key definitions. Encoding of each listed key is supported; decoding is not applicable. Table D.6: VT100 PF1-PF4 Key Definitions Key Code Sequence F1 Esc [ O P F2 Esc [ O Q F3 Esc [ O R F4 Esc [ O S Table D.7 lists the ANSI mode control sequences for VT100 terminal emulation and indicates Avocent encoding/decoding support, where Yes = supported and No = not supported. Table D.
316 DSView Installer/User Guide Table D.
Appendices 317 Table D.7: VT100 ANSI Mode Control Sequences (Continued) Control Sequence Definition Encode/Decode Esc ) 2 Select Character Set G1 Alt. Character ROM Special Graphics No/No Esc [ Ps;..; Ps m Select Graphic Rendition No/No Esc Ps;..;Ps h Set Mode No/No Esc [ Ps g Tabulation Clear No/No Esc [ Ps;Ps;..
318 DSView Installer/User Guide Table D.
Appendices 319 VT220 terminal emulation Table D.8 lists the keystroke mapping (encoding) for VT220 emulation. Table D.8: VT220 Encoding VT220 Keyboard PC Keyboard VT220 Keyboard Byte Sequence Delete Delete 0x7F Left Arrow Left Arrow Esc [ D Right Arrow Right Arrow Esc [ C Up Arrow Up Arrow Esc [ A Down Arrow Down Arrow Esc [ B Keypad / Keypad / / Keypad * Keypad * * Keypad - Keypad - - Keypad + Keypad + + Keypad . Keypad . . Keypad 0..9 Keypad 0..9 0..
320 DSView Installer/User Guide Table D.8: VT220 Encoding (Continued) VT220 Keyboard PC Keyboard VT220 Keyboard Byte Sequence F15 Ctrl - F7 Esc [ 2 8 ~ F16 Ctrl - F8 Esc [ 2 9 ~ F17 Ctrl - F9 Esc [ 3 1 ~ F18 Ctrl - F10 Esc [ 3 2 ~ F19 Ctrl - F11 Esc [ 3 3 ~ F20 Ctrl - F12 Esc [ 3 4 ~ Table D.9 lists the decoding for VT220 terminal emulation. Table D.
Appendices Table D.
322 DSView Installer/User Guide Table D.9: VT220 Decoding (Continued) VT220 Keyboard Function VT220 Keyboard Byte Sequence Erase Pn Characters Esc [ Pn X VT52 terminal emulation Table D.10 lists the keystroke mapping (encoding) for VT52 terminal emulation. Table D.
Appendices 323 Table D.12 lists the VT52 and ANSI auxiliary keypad definitions. Encoding of each listed keypad key is supported; decoding is not applicable. Table D.
324 DSView Installer/User Guide Table D.
Appendices Table D.
326 DSView Installer/User Guide Table D.
Appendices 327 Appendix E: Regaining Access to the DSView Software Access to a DSView software system may be lost due to reasons such as: • Being locked out by the DSView management software • Deleting the last DSView software administrator • Forgetting the DSView software administrator password To regain access to a DSView software system: 1. Contact Avocent Technical Support. You will be provided with the resetpassword.zip archive file. 2. Extract the resetpassword.
328 DSView Installer/User Guide Appendix F: Glossary Access control Access control refers to mechanisms and policies that restrict access to computer resources. Active Directory Active Directory is the directory service included with Microsoft Windows 2000 and later versions of Windows operating systems.
Appendices 329 A protocol used to transfer keyboard, video and mouse information between a DS1800 digital switch or DSR switch and a remote Video Viewer. AVSP operates over SSL encrypted TCP links. TCP/IP ports 8192 and 2068 are used by default, but may be configured to different port numbers. Browser session A type of target device session in which the target device contains a web server. The DSView software client connects directly to the target device using a web browser.
330 DSView Installer/User Guide • Deliver TCP/IP stack configuration parameters, such as the subnet mask and default router • Provide other configuration information, such as printer addresses Digital Certificate A digital certificate is an attachment to an electronic message used for security purposes. The most common use of a digital certificate is to verify that users sending a message are who they claim to be, and to provide the receiver with the means to encode a reply.
Appendices 331 A DSView software client session may contain multiple target device sessions. DSView software hub server A DSView software hub server is responsible for maintaining the master copy of the DSView software system database. Only one server in a DSView software system can be configured as the hub server. Spoke servers in a DSView software system perform database replication with the hub server.
332 DSView Installer/User Guide There are two main types of encryption: asymmetric (also called public-key encryption) and symmetric. External authentication server The external authentication server is an optional component(s) outside of the DSView software system that enables you to select an authentication method. The DSView software server brokers authentication requests (LDAP, RADIUS and so on).
Appendices 333 using either the Kerberos V5 authentication protocol or its own challenge/response authentication protocol. This authentication method works best in an intranet environment where the types of web browsers that your network users access may be controlled. If you are already logged on to Windows, Integrated Windows Authentication uses your logon information for authentication, so it will not prompt for a username and password [known as Single Sign-On (SSO)].
334 DSView Installer/User Guide Managed appliances include DS1800 digital switches, DSI5100 IPMI proxy appliances, DSR switches, CPS appliances, CCM appliances, EVR1500 environmental monitor and control appliances and generic appliances (such as routers). MIB (Management Information Base) MIB is a database of objects that can be monitored by a network management system (NMS). SNMP uses standardized MIB formats that allow any SNMP tools to monitor any device defined by an MIB.
Appendices 335 Positive hysteresis is the unsigned number of counts subtracted from the raw threshold value, which creates the re-arm point for all sensor thresholds that are greater than zero (0). A positive hysteresis value of 0 indicates that any thresholds greater than zero do not contain hysteresis.
336 DSView Installer/User Guide SPC power control device The SPC power control device is an Avocent cascade device that allows the remote controlling of target device power using a serial connection. SSL (Secure Sockets Layer) SSL is a protocol that supplies secure data communication through data encryption and decryption. SSL enables private communications over networks by using a combination of public key cryptography and bulk data encryption.
Appendices 337 VPN is a means of implementing a private network on a public network such as the Internet. By encrypting data and assigning addresses, the impression is given to networks at each end of the VPN that they are connected by a private physical network instead of across a public network. (WAN) Wide Area Network WAN typically refers to a network that is distributed at multiple sites and connected by a relatively slow link between the sites.
338 DSView Installer/User Guide
339 INDE X Index A Access about target device access rights 104 access control events 281 changing unit access rights 102 displaying user access rights to a managed appliance 163 displaying user access rights to a target device 162 mode (virtual media) 125 regaining access to DSView software 327 types 85 Active Directory authentication service adding a service 59 changing service settings 67 changing user browsing settings 69 group naming 164 removing 73 ActiveX control about 28 downloading using Windows
340 DSView Installer/User Guide actions before opening a client session 45 supported for client 45 C Cascade switches displaying port settings 113 supported 5 CCM appliances about 4 TCP ports used 294 See also Managed Appliances Certificates about 31 changing a certificate associated with a user 21, 156 correcting security alerts 26 creating a CSR 51 updating a spoke server certificate on the hub server 76 updating on a server 51 updating the hub server certificate on a spoke server 77 Color changing col
Index for the Appliance Sessions window 121 for Unit Access Rights windows 168 for Unit views windows 84 for Units in Group window 143 for Units views windows 87 for User Accounts window 151 for User Groups windows 163 using 15 D Departments 138 DRAC 4 embedded units about 87 accessing 9, 85 adding 91 changing credentials 98 session considerations 88 supported versions 5 DS1800 digital switches about 4 TCP ports used 292 See also Managed appliances DSI5100 appliances about 5 adding BMCs 227 changing BMC c
342 DSView Installer/User Guide system 247 migrating units to DSView 3 software compatible units 264 DSView Explorer bookmarking a window 17 changing the color scheme 19 changing user options 19 customizing information in a window 15 displaying pages 16 filtering information in a window 13 Internet Explorer configuration 26 printing a window 17 refreshing a window 17 saving information in a window 15 sorting information in a window 13 using keyboard commands 17 using the side navigation bar 12 window area
Index 343 specifying role during configuration 42 updating a spoke server certificate on the hub server 76 updting the hub server certificate on a spoke server 77 user and user group 279 EVR1500 environmental monitors about 5 adding 94 changing network properties 102 F I Features and benefits 1 Firewalls 32, 292 Firmware adding a firmware file 272 deleting 273 displaying appliance version information 111 displaying information about 272 updating the firmware of an appliance type using the Add Task Wiz
344 DSView Installer/User Guide changing custom field labels 66 Internet Explorer ActiveX controls 28 adding a hub server to the Trust Sites list 30 changing security zone restrictions 30 configuring 26 correcting certificate security alerts 26 correcting serial session security alerts 27 specifying advanced Internet options 31 specifying security zones 29 J Java installation 47 L LDAP authentication service adding 62 changing connections 69 changing group schema settings 71 changing user browsing setti
Index Overview window 97 changing local account settings 127 changing network properties 101 changing network settings 106 changing NFS settings (CCM appliances) 107 changing NTP settings (CCM appliances) 108 changing session settings 121 changing SNMP settings 109 configuring network settings 93 deleting firmware 273 displaying firmware information 272 displaying in Appliances window 81 displaying the Appliance Firmware Files window 272 displaying user access rights 163 displaying version information 111
346 DSView Installer/User Guide settings 113 changing modem port settings 114 changing PPP settings (CPS and CCM appliances) 120 changing PPP setttings (CPS and CCM appliances) 120 changing serial port general properties 117 displaying cascade switch port settings 113 TCP 292 Preemption about 24 changing in a user account 159 considerations in virtual media sessions 201 preempting a Video Viewer session 173 specifying for user-defined user group 166 specifying level in user account 154 Profile about 19 ch
Index specifying 29 Servers about properties 49 backing up and restoring a hub 55 changing hub server network properties 50 configuring unit status polling 55 creating a CSR 51 deleting a spoke server 77 displaying properties 50 managing authentication services 58 managing spoke servers 73 registering a hub server as a spoke server 75 replication 77 specifying a proxy server 53 specifying client session information 54 specifying email notification properties 55 specifying role (hub or spoke) during configu
348 DSView Installer/User Guide Attached to Appliance window 116 power controlling from the Unit Overview window 97 power controlling from the Video Viewer 199 power controlling using the Add Task wizard 261 Spoke servers about 3 adding 75 changing network properties 76 deleting 77 displaying a list 74 managing 73 registering a hub server as a spoke server 75 replication 77 specifying role during configuration 42 status icons 74 updating a spoke server certificate on the hub server 76 updating the hub ser
Index enabling/disabling use of a third party application 20 See also Telnet Viewer Telnet Viewer about 207 changing the cursor 211 changing the linefeed settings 214 changing the terminal emulation mode 212 changing the terminal window size 212 changing window and background colors 211 changing window and background colors when reviewing session data 217 closing a session 226 copying, pasting and printing session data 223 customizing session properties 212 enabling/disabling 7-bit ASCII 215 enabling/disab
350 DSView Installer/User Guide grouping by unit group 141 grouping units by sites 135 groups 135 hiding a unit 83 information in Overview window 95 managing by custom fields 144 managing connections 132 managing port settings 111 showing and hiding 83 showing hidden units 84 status icons 85 status IDs 84 tools 243 unit groups 141 unit status events 281 views 81 See also Tools, Managed appliances, Target devices and SPC devices User accounts adding a user 153 changing a password 20, 158 changing a user’s
Index closing a session 200 connecting to an existing KVM session 173 displaying current users 199 enabling scaling types 180 enabling/disabling full screen mode 179 Java requirements 47 launching a KVM session 172 launching an exclusive KVM session 173 macros 192 minimum requirements 172 preempting connections 173 refreshing the screen 179 selecting the cursor type 185 session time-out 174 sharing connections 173 specifying a toolbar hide time 177 specifying scaling 186 specifying session settings 177 tog
352 DSView Installer/User Guide Add Unit Group 142 Add User 153 Add User Group 165 Export Event Log 288 Export Unit Rights 245 Export Units 244 Import DSView 2.
INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. POWER ON This symbol indicates the principal on/off switch is in the on position.
DSView ® Installer/User Guide For Technical Support: www.avocent.com/support Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent International Ltd.
