User guide

Table 5.2: DSView 3 Software Spoke Server Status
Status Cause
Responding
Normal operation. The hub and spoke servers are communicating with each other using
HTTPS.
Not responding
The hub and spoke servers cannot communicate with each other using HTTPS. This
typically indicates a network communication error. Ensure that network connectivity is
occurring between the two servers.
Hub/Spoke Versions
Not Compatible
The versions of DSView 3 software on the hub and spoke servers are not compatible.
Certificates Do Not
Match
Certificates on the hub server and spoke servers do not match. See Managing hub and
spoke server certificates on page 71 for information about updating the server
certificates so that they will match.
Invalid Server or
Versions Not
Compatible
A server responded, but it is not compatible with the DSView 3 software. This typically
occurs when communication is attempted with a server that does not contain the
software, or if either server contains an older version of the software. Ensure that both
servers are running the same DSView 3 software version.
To add a spoke server:
1. Install the DSView 3 software on the computer that will be used as a spoke server. See
Installing the DSView 3 Software on page 13.
2. Configure the computer as a spoke server. See Configuring the DSView 3 Software on page
17.
To register a hub server as a spoke server:
Only DSView 3 software administrators may access this procedure.
NOTE: When registering a hub server as a spoke server on another DSView 3 software system, the information on
the hub server being registered will be lost. Its database will be updated to match the new hub server to which it is
being registered.
1. Click the System tab.
2. Click DSView Server in the top navigation bar. The side navigation bar will include the
name of the server to which you are logged in.
3. Select Tools in the side navigation bar. The DSView Server Tools window will open.
4. Click the Register as Spoke Server icon or text. The Register Spoke Server Wizard will
appear.
5. The Type in Hub DSView Server Address window will open.
Chapter 5: DSView 3 Servers 81