User guide

Internet Explorer Considerations
When the Internet Explorer web browser is used, specific settings are required to enable the
DSView 3 software to operate correctly.
SSL (Secure Sockets Layer) certificates - Used for secure authentication between the
DSView 3 software client and DSView 3 software hub server; see Certificates on page 52.
ActiveX controls - Used to display Telnet application, serial and KVM sessions.
Security Zones - Used to control the actions that may be performed within Internet
Explorer. For example, the operation of JavaScript, which is used by the DSView 3
software, is dependent on security zone settings.
Advanced Internet options - Used for miscellaneous settings that enhance the use of the
DSView 3 software.
Managing ActiveX
®
controls
The DSView 3 software uses ActiveX controls to provide interactive content for viewers. (The
Avocent Telnet Viewer uses Java; see Java Installation on page 23 for information.)
The functionality of the ActiveX controls is determined by the settings for the security zone
being used by the DSView 3 software. See Security zones on page 49.
Administrators may prevent users from installing software on their computers. In this case, the
Windows domain administrators may choose to “push an MSI installer using a Group Policy.
This will silently install the Avocent Session Viewers without requiring the user to install the
software themselves. This will install only the viewers for Internet Explorer. The MSI file is
located on the DSView 3 software DVD and in the webapp/applets directory on the DSView 3
server.
Use the following procedures if you are permitted to install software.
To download an ActiveX control on a DSView 3 software hub server using Windows
(all operating systems except Windows XP with Service Pack 2):
1. In a Units View window that contains target devices (see Accessing Units View windows
on page 118), click the link in the Action field or select an alternate action, if available.
You can also access a Unit Overview window for a target device and click the icon or
link for the session type.
If this is the first time the ActiveX control has been requested by the DSView 3
software, an Avocent Session Viewer message box will appear, followed by a Security
Warning dialog box.
2. Select Always trust content from Avocent Huntsville Corporation.
48 DSView® 3 Software Installer/User Guide