User guide

1. From the DSView 3 software client web browser, enter the URL of the server host in the
address bar in the format:
https://<servername>/dsview
In this case, <servername> is the DNS name of the host system, or the IP address in
standard dot notation (xxx.xxx.xxx.xxx).
NOTE: To avoid multiple security warnings, enter the DNS name.
-or-
If you are opening the session on the DSView 3 server, you may select Start -
Programs - Avocent DSView 3 - DSView Software.
2. Accept all security alerts that may appear as the client computer connects to the DSView 3
server. The DSView 3 Explorer User Login window will open.
If an RSA SecurID external authentication service has been added to the DSView 3
software, see RSA SecurID login on page 21 below for the login procedure.
3. Type a valid username and password in the fields provided.
Depending on the settings specified by the administrator, you may be required to
change your password before being allowed to complete the login process. See Adding
User Accounts on page 263.
4. Click Login. The window that appears depends on the rights assigned to the DSView 3
user that is logging in.
If the client machine uses an onboard video controller and experiences video problems, be sure
the BIOS is updated to the latest version.
RSA SecurID login
When an RSA SecurID external authentication service has been added to the DSView 3
software, the login credentials include a username and a passcode. The passcode includes a PIN
and an RSA SecurID tokencode. The login request is sent to the RSA Authentication Manager.
Depending on the user configuration and state on the RSA Authentication Manager, the user
may be prompted for a second successive tokencode.
The user configuration also specifies how the 4-6 digit PIN will be generated:
• User defined - the user must enter a PIN
• System generated - the user cannot enter a PIN; it must be generated by the RSA server
• User selectable - the user may choose to enter a PIN or allow the RSA server to generate it
Chapter 2: Installation 21