User guide

To upgrade the DSView 3 software:
1. Ensure that you are able to upgrade the hub server and any spoke servers during the same
upgrade time. The expected time to perform this procedure is 30 minutes. However, due to
differences in DSView 3 configurations and amounts of data, your time may vary.
2. Verify that the installer files for both the new and old versions (in case recovery is needed)
are available to you.
3. Perform a replication of all spoke servers. See Replication on page 84.
4. Backup all hub and spoke servers. See Backing up and Restoring Hub Servers Manually on
page 77. It is advised that all DSView 3 backup files be stored on an external device or
network drive.
5. Verify basic functionality by navigating to a few DSView 3 windows and launching
sessions to a few target devices.
6. Run the DSView 3 installer for the new version on the hub server.
7. Run the DSView 3 installer on all spoke servers.
NOTE: The hub server must be upgraded prior to the upgrading the spoke servers.
8. Verify basic functionality again by navigating to a few DSView 3 windows and launching
sessions to a few target devices.
9. Perform another backup of the hub and spoke servers to have a baseline database of the
upgraded environment. See Backing up and Restoring Hub Servers Manually on page 77.
10. Run replication to validate that there are no errors. Errors will either be displayed in the
status panel for the replication task or in the Events Log. See Replication on page 84.
11. The firmware for the appliances may also need to be upgraded in order to support new
functionality in the DSView 3 software. See Upgrading firmware on page 358.
12. Verify basic functionality one last time by navigating to a few DSView 3 window and
launching sessions to a few target devices.
Configuring the DSView 3 Software
After the DSView 3 software has been installed, it must be configured using a web browser.
During configuration, you specify whether the computer will be a hub server or a spoke server.
If this is your first DSView 3 server installation, hub should be selected in the Select DSView
Server Role window. The hub server should be installed before any spoke servers are added.
Chapter 2: Installation 17