DS1800 Installer/User Guide i
INSTRUCTIONS The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
DS1800 Installer/User Guide Avocent, the Avocent logo and “The Power of Being There” are trademarks of Avocent Corporation. AutoView is a trademark of Cybex Computer Products Corporation. All other marks are trademarks or registered trademarks of their respective owners. © 2001 Avocent Corporation. All rights reserved.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
DS1800 Installer/User Guide Contents Chapter 1 - Introduction/Product Overview DS1800 Overview/Features . . . . . . . . . . . . . . . . . . . . . 1 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Chapter 2 - Installing the DS1800 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Verification of Connections. . . . . . . . . . . . . . . . . . . . . . Setting up your Network . . . . . . . . . . . . . . . . . . . . . . . .
1 Product Overview Contents DS1800 Overview - Features . . . . . . . . . . . . . . . . . . . 1 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1: Product Overview 1 Chapter 1: Introduction/Product Overview DS1800 Overview/Features Overview The DS1800 digital solution provides secure, non-blocked KVM connections to virtually any number of servers using a standard LAN connection. Operators can connect to servers no matter where they are located with performance that meets the requirements of both local and remote operators. Because the DS1800 leverages industry standard LAN equipment, complex wired configurations are no longer necessary.
2 DS1800 Installer/User Guide Safety Precautions To avoid potential video and/or keyboard problems when using Avocent products: • If the building has 3-phase AC power, ensure that the computer and monitor are on the same phase. For best results, they should be on the same circuit. • Use only Avocent-supplied cable to connect computers and KVM switches. Avocent warranties do not apply to damage resulting from usersupplied cable.
Chapter 1: Product Overview 3 Rack mount safety considerations • Elevated Ambient Temperature: If installed in a closed rack assembly, the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the unit. • Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.
2 Installing the DS1800 Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Verification of Connections . . . . . . . . . . . . . . . . . . . . 8 Setting Up your Network . . . . . . . . . . . . . . . . . . . . . . 8 Installing the DS1800 Unit . . . . . . . . . . . . . . . . . . . .
Chapter 2: Installing the DS1800 7 Chapter 2: Installing the DS1800 The DS1800 system requires that the DSView, DSAdmin and DSAuthentication Service software be installed prior to use. DSView is the application which allows a user to view and control a server attached to the DS1800 system. DSAdmin is used to configure and maintain the system. DSAuthentication is a Windows NT or 2000 service used to prevent unauthorized access to the DS1800 system.
8 DS1800 Installer/User Guide Verification of Ethernet/Computer Connections The front panel of the DS1800 features two LEDs describing the Ethernet connection. The top LED is the Link indicator. It will illuminate when a valid connection to the network is established and blink when there is activity on the port. The lower amber LED, labeled 100Mbps, will indicate that you are communicating at the 100BaseTspeed.
Chapter 2: Installing the DS1800 9 Terminal applications 1. You will see the Terminal Applications menu with seven options. Select Option 1, Network Configuration. This will activate the Network Configuration menu. 2. Select Option 1 to set your network speed. When possible, you should set your connection manually without relying on the auto negotiate feature. Once you enter your selection, you will be returned to the Network Configuration menu. 3.
10 DS1800 Installer/User Guide For Sun: a. From the common desktop environment, go to Desktop Controls - Mouse Style Manager. b. Set the mouse acceleration to 1.0. 6. Begin connecting servers directly to the DS1800 and/or connected KVM switches. You can have any mix of computers and switches connected to one DS1800 unit. NOTE : The DS1800 supports specific AutoView and OutLook switches. Contact Avocent technical support or your reseller for details.
Chapter 2: Installing the DS1800 11 8. Connect your network cable from the LAN port on the rear of the DS1800 to your network. 9. Power the DS1800 via the power switch on the rear of the unit, then power all attached systems. NOTE: Your software registration key will be necessary for all installations. Internet Explorer 5.0 or higher must be installed on all systems running DS1800 software.
3 Operations Contents Power up and LEDs . . . . . . . . . . . . . . . . . . . . . . . . 15 Terminal Operations . . . . . . . . . . . . . . . . . . . . . . . . 16 Terminal Applications Commands . . . . . . . . . . . .
Chapter 3: Operations 15 Chapter 3: Operations Throughout this chapter and the rest of the manual, the following naming conventions will be used: Host PC - A computer that is attached to the DS1800 and controlled through the DSView software Node - A Host PC Port - One of the eight PC/KVM Switch interfaces on the DS1800 Remote PC - The computer running DSView Session - The process of accessing and controlling a single Host PC connected to a DS1800 unit from a PC running DSView.
16 DS1800 Installer/User Guide Terminal Operations Each individual DS1800 may be configured at the unit level through the Terminal port on the front of the unit. All terminal commands are accessed through a terminal or PC running terminal emulation software. Accessing the Terminal Menu 1. Connect a terminal or PC running terminal emulation software (such as Hyperterminal) to the Terminal port on the front panel of the DS1800 using the supplied null-modem cable.
Chapter 3: Operations 17 When a DS1800 is added to the database with DSAdmin, the appropriate Authentication Token is added to the DS1800 automatically. If DSAuthentication cannot contact the DS1800 to add the token, an error message is displayed and the DS1800 is not added to the database. When the last reference to a DS1800 is removed from the database, the Authentication Token is removed from the DS1800, which allows the DS1800 to be moved from one authentication server to another.
18 DS1800 Installer/User Guide 3. You will be prompted to re-enter the password. Once you complete this step, security will be active and you will not be able to access DS1800 Terminal Operations without the password. To change the password: Select the Set/Change Password menu option. You will be prompted to enter the old password and a new one. Re-enter the new password to verify. CAUTION : This password places your DS1800 terminal in a secure mode.
Appendices Contents A: FLASH Upgrades . . . . . . . . . . . . . . . . . . . . . . . . 21 B: Technical Specifications . . . . . . . . . . . . . . . . . . . 22 C: Technical Support . . . . . . . . . . . . . . . . . . . . . . . . 24 D: TCP Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 4: Appendices 21 Appendix A: FLASH Upgrades The DS1800 FLASH upgrade feature allows you to update your unit with the latest firmware available. To perform this update, you will first need a Trivial FTP (TFTP) server. If you do not have a TFTP server, there are several shareware programs that you can download. You can find a freeware TFTP server at http://klever.net/kin/canned/PumpKIN.exe Next you will need to download the latest FLASH firmware from Avocent at http://register.avocent.com.
22 DS1800 Installer/User Guide Appendix B: Technical Specifications Product Specifications Dimensions Height 1.75 4.45 Width 17.00 43.18 Depth 11.00 in 27.94c Weight 8lbs (3.
Chapter 4: Appendices 23 Sync Types Separate horizontal and vertical composite Plug and Play DDC2B Video Resolution Maximum 1280 x 1024 @ 75Hz Agency Approvals UL 1950, CSA C22.2, EN60950, FCC part 15A, EN55022, EN55024, EN61000-3-2, EN61000-3-3, Republic of Korea EMI Standard Certificate Number: E-F900-01-2012 (A) Console Port Number 1 Type Serial RS232 Connectors DB9 Male Network Connection Number 1 Type Ethernet: IEEE 8023, 10 Base-T, Fast Ethernet: IEEE 802.
24 DS1800 Installer/User Guide Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: 1. Check the pertinent section of the manual to see if the issue can be resolved by following the procedures outlined. 2. Check our web site at www.avocent.
Chapter 4: Appendices 25 Appendix D: TCP Ports When the DSView client is started, the Node Manager will become active. Node Manager will try to establish a SSPI Messenger Class session using TCP/IP over port 2068 to the DSAuthentication Server (Avocent Service). First, Node Manager will use the current NT/2000 cached credentials to establish the session.
26 DS1800 Installer/User Guide The DSView client establishes a TCP/IP session with the DS1800 over the TCP/IP port 8192. The DS1800 verifies with the DSAuthentication Server that the calling DSView client DSAuth Server has permission to have a KVM session with the selected port. Then the conAvocent nection between the DS1800 and the Avocent Authentication Service Service TCP/IP DSAuthentication Server is closed.
Chapter 4: Appendices DSAdmin functions similarly to the DSView client. It establishes a connection using TCP/IP port 2068, and uses the same process for authentication and return of the browse list. Changes made to the browse list through DSAdmin are transmitted back to the DSAuthentication Server using TCP/IP port 8190. After the changes are made, DSAdmin refreshes its browse list view over the TCP/IP port 2068 connection.
LIMITED WARRANTY Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 12 months from the date of purchase. Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason, you are dissatisfied with the performance of this product, you may return it to the point of purchase for a refund of the purchase price (excluding shipping charges).
For Technical Support: Email: support@avocent.com www.avocent.com Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent International Ltd.
