AMX® Switch Series Installer/User Guide For Technical Support: www.avocent.com/support Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent Asia Pacific Singapore Branch Office 100 Tras Street, #15-01 Amara Corporate Tower Singapore 079027 Tel: +656 227 3773 Fax: +656 223 9155 Avocent International Ltd.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
AMX® Switch Series Installer/User Guide Avocent, the Avocent logo, The Power of Being There, AMX, AMWorks, OSCAR, AutoView, DSR, OutLook, SwitchView and XP are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2006 Avocent Corporation. All rights reserved.
Instructions This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. Power On This symbol indicates the principal on/off switch is in the on position.
iii T A B L E O F C ON T E N T S Table of Contents List of Figures ................................................................................................................ vii List of Tables ................................................................................................................... ix Chapter 1: Product Overview.......................................................................................... 1 Glossary ...............................................................
iv AMX Switch Series Installer/User Guide Chapter 3: Operations ................................................................................................... 27 OSCAR Interface Overview ............................................................................................................. 27 Accessing the OSCAR interface................................................................................................ 27 Changing the OSCAR hotkey sequence .........................................
Table of Contents v Equalization tuning................................................................................................................... 56 Deskew tuning........................................................................................................................... 57 Configuring the DDC table ...................................................................................................... 58 Persistent mode.................................................................
vi AMX Switch Series Installer/User Guide
vii LIST OF FIGU RES List of Figures Figure 1.1: Typical AMX Switching System Configuration .............................................................. 4 Figure 2.1: AMX Switching System Configuration with AMIQ and AMIQ-SRL Modules................ 8 Figure 2.2: AMX Switching System Configuration with AMIQDM Modules.................................... 9 Figure 2.3: AMX Switch Rack Mounting Diagram ......................................................................... 10 Figure 2.
viii AMX Switch Series Installer/User Guide Figure 3.17: Configure Screen ........................................................................................................ 43 Figure 3.18: Console Screen ........................................................................................................... 44 Figure 3.19: Audio/Serial Screen (User Tab) ................................................................................. 47 Figure 3.20: Audio/Serial Screen (Admin Tab)................
ix LIST OF TABLES List of Tables Table 3.1: Available Keyboard Layouts on the AMX User Station ................................................. 42 Table 3.2: Available Keyboard Layouts on USB and Sun IQ Modules ........................................... 43 Table 3.3: PS/2 Keyboard to Sun Server ........................................................................................ 45 Table 3.4: Power/Sleep for USB Servers..................................................................................
x AMX Switch Series Installer/User Guide Table C.6: XP Switch....................................................................................................................... 83 Table C.7: IBM C2T ........................................................................................................................ 84 Table C.8: KVM Switch ...................................................................................................................
1 CHAPTER 1 Product Overview The Avocent AMX® switch is a KVM (keyboard, video and mouse) switch that allows users to access multiple system servers or serial devices from a single keyboard, monitor and mouse. Multiple users in different locations can share access to PC, USB or Sun servers and serial devices. A typical AMX switching system consists of one or more AMX switches, user stations and Avocent matrix intelligent (IQ) modules.
2 AMX Switch Series Installer/User Guide Advanced video compensation The AMX user stations and IQ modules provide advanced video compensation that automatically maximizes video quality for long distance communications. You can also manually adjust video quality for specific servers or user stations. Scalable architecture The AMX switching system scalable architecture can easily accommodate additional servers and users.
Chapter 1: Product Overview 3 OSCAR graphical user interface With the OSCAR graphical user interface, you can use your keyboard or mouse to select any attached target device. This easy-to-use, menu-driven interface also enables you to administer security settings, language and keyboard selection, hotkey sequences and other features. Administration using the AMWorks software The AMWorks Java-based system administration software tool is supplied with each AMX switch.
4 AMX Switch Series Installer/User Guide Component Overview An AMX switching system typically consists of four main components: • One or more AMX switches. • One or more Avocent AMX matrix user stations. • One or more Avocent IQ modules, available in several different types including the AMIQ, AMIQDM and AMIQ-SRL modules. • Unshielded Twisted Pair (UTP) cables. A typical AMX switching system configuration is illustrated in Figure 1.1.
Chapter 1: Product Overview 5 The AMX switch The AMX switch provides the framework for the AMX switching system and is available in a variety of matrix sizes. Each AMX switch can be cascaded to create larger system configurations. The AMX switch stores a full database of user rights and server names and communicates with the AMWorks software through an IP (Internet Protocol) port.
6 AMX Switch Series Installer/User Guide Safety Precautions To avoid potential video and/or keyboard problems when using Avocent products: • If the building has 3-phase AC power, ensure that the server and monitor are on the same phase. For best results, they should be on the same circuit. To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire extension cord in any Avocent product configuration.
7 CHAPTER 2 Installation AMX Switching Systems AMX switching systems consist of an AMX switch or switches, user stations, target devices, IQ modules and peripheral devices. See Figure 2.1 on page 8 and Figure 2.2 on page 9 for examples of switching system configurations. Getting Started Before installing your AMX switching system, make sure you have access to the following items: • The AMX switch and all of the items supplied with it.
8 AMX Switch Series Installer/User Guide Figure 2.1 illustrates one possible switching system configuration using AMIQ and AMIQ-SRL modules. Server with AMWorks Software AMX Switch (AMX5000 Switch Shown) AMIQ-SRL Module Target Devices Local PC AMIQ Module (PS/2 Shown) Serial Device AMX User Station (AMX5130 User Station Shown) Serial Port Monitor USB Keyboard and Mouse Stereo Speakers and Microphone Figure 2.
Chapter 2: Installation Figure 2.2 illustrates another possible switching system configuration using AMIQDM modules, specialized IQ modules with dual port connectivity and audio and serial connections. Server with AMWorks Software AMX Switch (AMX5000 Switch Shown) Target Devices AMIQDM Module (PS/2 Shown) AMX User Station (AMX5130 User Station Shown) Local Server Serial Port Monitor Stereo Speakers and Microphone Figure 2.
10 AMX Switch Series Installer/User Guide Rack Mounting an AMX Switch A rack mounting kit is supplied with each AMX switch. You may either place the AMX switch on the rack shelf or mount the switch directly into an Electronic Industries Alliance (EIA) standard rack. CAUTION: Rack Loading - Overloading or uneven loading of racks may result in shelf or rack failure, causing damage to equipment and possible personal injury. Stabilize racks in a permanent location before loading begins.
Chapter 2: Installation Network Port User Ports 11 Server Ports Figure 2.4: Example of an AMX Switch Back Panel (AMX5020 Switch Shown) CAUTION: To reduce the risk of electric shock or damage to your equipment - Do not disable the power cord grounding plug. The grounding plug is an important safety feature. - Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
12 AMX Switch Series Installer/User Guide • If all AMX switches in your installation are part of the same AMX switching system configuration, leave the configuration ID set to 00000. • If you are running more than one AMX switching system configuration within your subnet, designate the group to which this AMX switch belongs. Select option 2 and enter the configuration ID for your AMX switch. A configuration ID will designate an AMX switch as part of a unique installation.
Chapter 2: Installation 13 AMX Switch (AMX5000 Switch Shown) Server Ports UTP Cable Target Devices AMIQ Module (PS/2 Shown) Target Device Figure 2.5: Connecting Target Devices to an AMX Switch (AMX5000 Switch Shown) 3. For future reference, note the unique identifier (UID) on the back of the IQ module and the target device to which it is attached. 4. Repeat this procedure for every server that will be attached to the AMX switching system.
14 AMX Switch Series Installer/User Guide Connecting Users to the AMX Switching System Once all target devices are attached, add users by attaching user stations and peripheral devices to the AMX switching system. Figure 2.6 illustrates how to connect users to the switching system.
Chapter 2: Installation 15 in Figure 2.6 and Sun ports (not shown) are labeled. If an appropriate port is available, the keyboard or mouse type is supported by the user station. Pinnacle FAK and Chyron Duet keyboards are connected through the PS/2 port. If these specialized keyboards are supported on your user station, you will be able to select the corresponding keyboard type using the OSCAR interface. To connect users to the AMX switching system: 1. Place the AMX user station near the monitor.
16 AMX Switch Series Installer/User Guide To connect a local server to the AMX switch: 1. Choose an appropriate IQ module and insert the connectors into the corresponding ports on the back of the server. Some IQ modules also provide audio and serial connectors, which may be left unconnected if this functionality is not required for the switching system. 2. Attach one end of a UTP cable into the RJ-45 port on your IQ module.
Chapter 2: Installation 17 4. Power up the target device. When the server has completely powered up, proceed to the next step. 5. Attach one end of a UTP cable into a numbered server port on one of the AMX switches. Attach the other end into either RJ-45 port on the AMIQDM module. Repeat this step to attach the second AMX switch to the remaining RJ-45 port on the AMIQDM module. 6. If the AMX switches are not already powered, do so now.
18 AMX Switch Series Installer/User Guide Figure 2.8 illustrates one possible blocking configuration in an AMX switching system. In this example, a four-user AMX switch is cascaded off of an eight-user AMX switch. The target devices attached to the primary switch will never be blocked and can be accessed at any time. The secondary switch has only four user paths attached to it, creating a blocking configuration.
Chapter 2: Installation 19 Figure 2.9 illustrates a cascaded AMX switching system with a combination of blocking and nonblocking configurations. In this example, the primary switch supports eight users, and eight user paths are connected to each secondary switch, creating a non-blocking configuration. The target devices attached to the secondary tier will never be blocked and can be accessed at any time.
20 AMX Switch Series Installer/User Guide Although a blocking configuration limits user access, it can provide access to additional target devices in the switching system. In a blocking configuration, all of the available user paths from the primary switch are not connected, which might leave some server ports unconnected. These server ports can be used to attach additional target devices or cascaded switches. When setting up your switching system, you may combine blocking and non-blocking configurations.
Chapter 2: Installation 21 Installing AMWorks Software Once all users, target devices and switches have been attached and connected to the LAN, it’s best to install the AMWorks software and synchronize it with the switching system. If you have a previous AMWorks software version installed, it’s advisable to update the switching system with the most recent version of AMWorks software. If you are updating to the AMWorks software revision 5.0.x.x (or later) from 4.x.x.
22 AMX Switch Series Installer/User Guide 2. When synchronization has completed, close your version of the AMWorks software. 3. Place the installation CD for your new version of the AMWorks software into your CD drive, and select Setup. 4. Follow the on-screen instructions. You may install the new version of the AMWorks software over the old version, and you may choose to keep your existing database intact. 5. Proceed to Configuring AMWorks software.
Chapter 2: Installation 23 have access to Deko, Chyron CG and other machines used for delivery of live content. Editing suites have access to Avid, SGI and storage machines with full media provided from these machines through an AMX switch and nVision router combination. Broadcast engineers have full access to all servers and equipment to provide maintenance and support. In addition, all valuable equipment is secured and housed in a safe environment.
24 AMX Switch Series Installer/User Guide To connect an nVision router to the AMX switching system: 1. Using a UTP cable, connect the Pri-Controller port on the back of the nVision router to the LAN. 2. If you have not already done so, use a UTP cable to connect the network port on the AMWorks software server to the LAN. 3. If you have not already done so, use a UTP cable to connect the Network port on the back of the AMX switch to your LAN.
Chapter 2: Installation Server Port LEDs LAN and Power LEDs 25 User Port LEDs Figure 2.11: AMX Switch LEDs (AMX5000 Switch Shown) • Server port LEDs – Each LED corresponds to a server port and illuminates in green when the server or cascaded AMX switch is attached and powered up. • LAN and Power LEDs – The green LAN LINK LED illuminates when a valid connection is made to the network port of the AMX switch. The amber LAN 100M LED indicates the speed of the attached LAN.
26 AMX Switch Series Installer/User Guide Back panel LEDs The back panel of the AMX user station has two LEDs mounted on each RJ-45 port. A B A B A: Activity Status LED B: Connection Status LED Figure 2.13: AMX User Station Back Panel (AMX5110 User Station Shown) • Activity status LED – The yellow LEDs blinks when the link connection is active and data is being transferred and are not lit when the link connection is inactive.
27 CHAPTER 3 Operations OSCAR Interface Overview Use the intuitive OSCAR graphical user interface to configure the switching system and select target devices. The OSCAR interface is easily accessed and always available at the desktop. Figure 3.1 illustrates an example OSCAR interface screen. Close Button OSCAR Interface Tabs First Subscreen Button Previous Subscreen Button Next Subscreen Button Last Subscreen Button Figure 3.
28 AMX Switch Series Installer/User Guide Changing the OSCAR hotkey sequence You can set the hotkey sequence used to launch the OSCAR interface for each user station. To change the OSCAR hotkey sequence: 1. Press Ctrl+Ctrl to launch the OSCAR interface. 2. Click the Console tab, then click the down arrow button to access the Configure screen. 3. Select a new hotkey sequence under the hotkey drop-down menu, or choose All to select all sequences.
Chapter 3: Operations 29 ? The ? tab provides access to the OSCAR interface help and displays the software version and name of the user station. Target Devices Target devices that are attached to the switching system are displayed on the Target tab. You can select a target device in Shared, Private, Scan or Maintain connection modes. If you have not logged in successfully to the AMX switching system, the target devices attached to the user station will not display in the target device list.
30 AMX Switch Series Installer/User Guide To select a target device: 1. Press Ctrl+Ctrl to launch the OSCAR interface. 2. Click the Target tab. 3. Select an access mode: Shared, Private, or Maintain. You can also select Scan to scan the switching system. See Scanning the switching system on page 35 for more information. 4. Double-click the target device name. -orClick the target device name and then click the Start button. 5.
Chapter 3: Operations 7. 31 Click the Change button. The Change Hotkey screen displays. Figure 3.3: Change Hotkey Screen 8. If the selected hotkey is already assigned to a different target device, you can re-assign the selected hotkey or return to the Change Hotkey screen to select another hotkey. To clear a hotkey assignment to a target device, select the hotkey and click Clear. 9. Click the down arrow button and select the desired hotkey from the drop-down list. 10. To save changes, click OK.
32 AMX Switch Series Installer/User Guide Figure 3.4: Configure Screen 3. Select Quick Switch. 4. To save changes, click Apply. To exit the OSCAR interface, click Cancel or X. NOTE: Quick switch hotkeys only work if there is an existing connection and the OSCAR interface is not activated. Setting a local switch hotkey A local switch hotkey allows you to force a connection to the local server by typing Alt+2. Figure 3.5: Configure Screen To enable the local switch hotkey: 1.
Chapter 3: Operations 33 Setting a target flag After a connection is made to a target device, a target flag will appear briefly on screen and display the name or UID of the selected target device. Each user can configure the target flag settings according to his or her preference. To configure the target flag: 1. Press Ctrl+Ctrl to launch the OSCAR interface. 2. Click the User tab. The User screen displays. 3. Click the down arrow button to display the Target Flag screen. Figure 3.
34 AMX Switch Series Installer/User Guide f. To set a hotkey – Select a hotkey from the Hotkey drop-down list. If the target flag is displayed, entering this hotkey will hide the flag. Conversely, if the target flag is hidden, entering this hotkey will display the flag. g. To set the flag position – Click Set Position. The Set Position screen displays. Figure 3.7: Set Position Screen Move the target flag by dragging and dropping the title bar of the Set Position screen to a desired position.
Chapter 3: Operations 35 Figure 3.8: Information Screen 6. To return to the Device Admin screen, click Close. To exit the OSCAR interface, click X. Scanning the switching system You can use the Scan connection mode to monitor multiple target devices in sequence. To scan an AMX switching system: 1. Press Ctrl+Ctrl to launch the OSCAR interface. 2. Click the Target tab, then select Scan. Figure 3.9: Target Screen 3.
36 AMX Switch Series Installer/User Guide Once scanning is initiated, the AMX switch will cycle through the selected target devices in alphabetical order. If the user has full access rights to the current target device and the AMX user station detects keyboard or mouse activity, scanning is suspended. This allows the user to work with the target device. When mouse and keyboard activity stops, scanning resumes with the next channel in sequence.
Chapter 3: Operations 37 Users The AMX switching system can be configured to support up to 128 users. Each user is identified by a unique name and password and can be assigned full, view only or no rights to target devices attached to the AMX switch. Logging in as a user Each user can set or change the password for his or her login. Administrators can reset passwords for each user if needed and can allow specific users to have a blank password.
38 AMX Switch Series Installer/User Guide 3. Enter your current password. 4. Enter your new password and verify it in the fields provided. Your password must be at least six characters in length. NOTE: If you lose your password, contact Avocent Technical Support for assistance. 5. To save changes, click Apply. To exit the OSCAR interface, click Cancel or X. Logging out To log out of the AMX switching system: 1. Press Ctrl+Ctrl to launch the OSCAR interface. 2. Click the User tab. 3.
Chapter 3: Operations 39 Figure 3.13: Add User Screen 5. 6. Enter the name of the user in the User name field. Enter the user’s password and confirm it in the provided fields. -orSelect Allow Blank Password to enable the user to log in without entering a password. 7. To save changes, click OK. To exit the OSCAR interface, click Cancel or X. To delete a user: 1. Press Ctrl+Ctrl to launch the OSCAR interface. 2. Click the Admin tab. 3. Click the down arrow button to display the User Admin screen.
40 AMX Switch Series Installer/User Guide 4. Select the user you wish to edit. Click the Edit User button. The Edit User screen displays. Figure 3.14: Edit User Screen - Normal User 5. You may change the user’s name or password or allow blank passwords. 6. To save changes, click Apply. To exit the OSCAR interface, click Cancel or X. To set user access rights: 1. Press Ctrl+Ctrl to launch the OSCAR interface. 2. Click the Admin tab. Click the down arrow button to display the User Admin screen.
Chapter 3: Operations 41 To change a user’s access rights to multiple target devices, press and hold the Ctrl key while you individually select the target devices that you wish to be controlled externally. Alternately, if you wish to select a group of target devices in sequence, click the first target device in the sequence, press and hold the Shift key and select the last target device to highlight the group. Then select the appropriate access level: none, view or full. 6.
42 AMX Switch Series Installer/User Guide Configuring Keyboard Settings You can use keyboard layouts from multiple countries and regions in the AMX switching system. The AMX switch also supports multiple keyboard types, including any PS/2, USB or Sun keyboard, Pinnacle FAK or Chryon Duet. Keyboard layout User station To designate the country-specific layout for the keyboard attached to the user station, access the Console tab in the OSCAR interface. Table 4.
Chapter 3: Operations 43 Figure 3.17: Configure Screen 3. Select a keyboard layout from the Layout drop-down menu. 4. To save changes, click Apply. To exit the OSCAR interface, click Cancel or X. Device When connecting a non-U.S. 13W3, VGA Sun or USB server to an AMX switching system, you must manually set the keyboard for that target device. Table 3.2 lists supported keyboard layouts for USB and Sun IQ modules. For more information, see Setting Device Properties on page 51. Table 3.
44 AMX Switch Series Installer/User Guide Keyboard type If you connected a PS/2, USB or Sun keyboard to the user station, you will not have to change the keyboard type. If you connected a Pinnacle FAK or Chyron Duet keyboard to the user station, complete the following steps to set the keyboard type. To set the keyboard type on the user station: 1. Press Ctrl+Ctrl to launch the OSCAR interface. 2. Click the Console tab, then click the down arrow button to display the Configure screen. 3.
Chapter 3: Operations 45 -orClick Cancel to exit the OSCAR interface without saving changes 5. 6. If you connected a Pinnacle FAK keyboard, complete the following steps: a. Click the Admin tab. b. Select the target device that will be running software that requires Pinnacle FAK support. c. Click Edit device. d. Select Pinnacle FAK from the Emulation drop-down menu. You can only edit the emulation mode if the device-type is PS/2.
46 AMX Switch Series Installer/User Guide Using the Power/Sleep key Table 3.4 shows the Power/Sleep key on USB servers for Sun and PS/2 keyboards. Sun keyboards have a Power key used to power the workstation. Some PS/2 keyboards have a Sleep key to place the server in a stand-by or power saving mode. Table 3.
Chapter 3: Operations 47 Figure 3.19: Audio/Serial Screen (User Tab) 3. Click the checkboxes to enable or disable speakers, microphone or serial emulation. 4. To save changes, click Apply. To exit the OSCAR interface, click Cancel or X. To view and modify admin audio and serial settings for a device: 1. Press Ctrl+Ctrl to launch the OSCAR interface. 2. Click the Admin tab. The Device Admin screen displays.
48 AMX Switch Series Installer/User Guide Figure 3.20: Audio/Serial Screen (Admin Tab) NOTE: The first time this screen is accessed, the Audio out, Audio in and Serial checkboxes will be checked (enabled) for devices that are multimedia-capable. 6. Click the Audio out (speakers), Audio in (mic) or Serial checkboxes to enable or disable as required for the selected device. 7. To save changes, click Apply. To exit the OSCAR interface, click Cancel or X.
Chapter 3: Operations Figure 3.21: Information Screen 6. Click Close to return to the Device Admin screen. 7. Click Cancel or X to exit the OSCAR interface. To modify IQ module properties, see Setting Device Properties on page 51. User Stations You can configure settings specific to your user station by accessing the Console tab. To view the user station status: 1. Press Ctrl+Ctrl to launch the OSCAR interface. 2. Click the Console tab.
50 AMX Switch Series Installer/User Guide Locking user station settings The Administrator may lock specific settings for each user station. Lockdown settings cannot be accessed by other users. See Administering security settings on page 39 for more information. To enable lockdown settings: 1. Press Ctrl+Ctrl to launch the OSCAR interface. 2. Enable Force User Login, if necessary. See Administering security settings on page 39 for more information. 3.
Chapter 3: Operations 51 User station inactivity settings Use the Screen Saver, Logout and Inactivity Time options to control the behavior of your console during periods of inactivity. You can choose to display your screen saver or have your system log out when the time period designated in the Inactivity Time field has expired. To configure your console for inactivity time: 1. Press Ctrl+Ctrl to launch the OSCAR interface. 2.
52 AMX Switch Series Installer/User Guide NOTE: The Device Admin screen will display only the devices that are currently attached to the switching system and powered. Only the Administrator can edit device attributes. Figure 3.25: Device Admin Screen 3. A list of devices, including target devices and IQ modules, will display. In the Find field, click name to search by name. - or Click UID to search by UID. NOTE: If a name has not been set for the device, a default name will be displayed.
Chapter 3: Operations • SUN Single-Port • USB Single-Port • PS/2 Dual-Port • SUN Dual-Port • USB Dual-Port • Serial Single-Port • MDM target device 53 5. Type a new name (1-15 characters) for the device in the Name field. 6. If the device is an AMIQ-USB/AMIQDM-USB module or AMIQ-VSN/AMIQDM-VSN module, select a keyboard country layout, shown in Table 3.1 on page 42, from the Layout drop-down list. For all other devices, this field is disabled. 7.
54 AMX Switch Series Installer/User Guide Figure 3.27: Edit Device Screen (Seamless Configuration) 6. In the MDM Switch area, select the number of ports on the cascaded KVM switch from the Ports drop-down list. 7. In the MDM Switch area, select the hotkey sequence of the cascaded KVM switch from the Hotkey drop-down list. 8. To save changes, click Apply save changes.
Chapter 3: Operations 55 Accessing the Command Line Table 4.3 provides a list of hotkey sequences used to activate the Command Line. The default Command Line hotkey sequence is the NumLock key pressed and held, followed by the Minus (-) key. You can set the following hotkey sequences from the list available on the Console tab. Table 3.
56 AMX Switch Series Installer/User Guide To reset the keyboard and mouse: 1. Press the default Command Line hotkey sequence to display the Command Line. 2. Type rk and press Enter to reset the keyboard. - or Type rm and press Enter to reset the mouse. Disabling Auto User Login Auto User Login at the user station can only be enabled by the Administrator, but it can be disabled by any user. To disable auto user login: 1. Press the default Command Line hotkey sequence to display the Command Line. 2.
Chapter 3: Operations 57 If you are currently connected to a target device, the offset values will be immediately applied to the video signal. 6. If you wish to save the current equalization tuning settings, click Save. The equalization tuning settings will be permanently stored on the user station and will be applied to the video signal each time you connect to a target device. -orIf you do not wish to save changes to the user station, click Close.
58 AMX Switch Series Installer/User Guide If you are currently connected to a target device, the deskew values will be immediately applied to the video signal. 6. If you wish to save the current deskew settings, click Save. The deskew settings will be permanently stored on the user station and will be applied to the video signal each time you connect to a target device. -orIf you do not wish to save changes to the user station, click Close.
Chapter 3: Operations 2. 59 Type enable persistent mode and press Enter to store the UID and connection type of a target device. - or Type disable persistent mode and press Enter to disable the persistent mode setting. To view the persistent mode: 1. Press the default Command Line hotkey sequence to display the Command Line. 2. Type show persistent mode and press Enter to display the current persistent mode setting.
60 AMX Switch Series Installer/User Guide Force connect and force disconnect commands The force connect and force disconnect commands contain two user-defined variables: the [TargetUserStationName] and the [servername]. Single quotes are required before and after each variable. The following is an example of a force connect command: fc ‘User Station 3’ ‘Server 43’. • [TargetUserStationName] - the name of the user station that you wish to connect to or disconnect from the target device.
Chapter 3: Operations 61 Serial parameters Once Serial Force mode is enabled, the serial port parameters are set to: • 9600 baud • 8 data bits • no parity • 1 stop bit • no flow control These parameters cannot be changed. The serial configuration settings of the serial device attached to the host user station must match these parameters. To disable Serial Force mode: Deselect Serial Force Mode on the lockdown settings for the user station.
62 AMX Switch Series Installer/User Guide From the attached serial device, send an fdc ‘[TargetUserStationName]’ command to the host user station followed by a carriage return character [0x0D]. This will force the target user station to disconnect from the specified target device. In addition, the user station will send a numeric confirmation code indicating the outcome of the command. See Table 3.7 for code definitions.
63 CHAPTER Terminal Operations 4 Accessing the Terminal Menu You can configure an AMX switch at the unit level through the Terminal port. All terminal commands are accessed through a terminal or PC running terminal emulation software. To access the Terminal Applications menu: Connect a terminal or PC running terminal emulation software (such as HyperTerminal) to the configuration port on the AMX switch using the supplied null modem cable.
64 AMX Switch Series Installer/User Guide System Management The AMX switch uses IP to communicate with the AMWorks software and synchronize all AMX switch databases. You can provide a unique ID for each AMX switching system configuration so that multiple configurations can be connected to and managed on the same subnet. All AMX switches that are part of the same AMX configuration should have the same configuration ID.
Chapter 4: Terminal Operations 65 SNMP Configuration The SNMP Configuration option on the Terminal Applications menu enables you to specify the following parameters for SNMP processing: • Enabling and disabling SNMP • Defining read, write and trap community names • Defining and deleting up to four trap destination IP addresses • Enabling and disabling SNMP traps NOTE: “Trap” refers to a trap command used by manual devices to report events to the Network Management System (NMS).
66 AMX Switch Series Installer/User Guide Managing AMX switch objects with SNMP Using SNMP, you can monitor and manage MIB (Management Information Base) objects specific to the AMX switch. Refer to Table 4.2 for a description of the AMX system MIB object groups. Table 4.
67 APP ENDICE S Appendices Appendix A: Technical Specifications Table A.1: AMX5000 Switch Specifications Server Ports Number 32 Connectors RJ-45 AMX switch interconnect User Ports 8 Number 1 Connectors RJ-45 AMX switch interconnect Network Connection Number 1 Type Ethernet, 10BaseT, 100BaseT Connector RJ-45 Terminal Port Number 1 Type RS-232 serial Connector DB9 male Mechanical HxWxD 44.5 x 432 x 287 mm 1 U form factor (1.8 x 17 x 11.3 in) Weight 3.
68 AMX Switch Series Installer/User Guide Table A.2: AMX5010 Switch Specifications Server Ports Number 64 Connectors RJ-45 AMX switch interconnect User Ports Number 16 Connectors RJ-45 AMX switch interconnect Network Connection Number 1 Type Ethernet, 10BaseT, 100BaseT Connector RJ-45 Terminal Port Number 1 Type RS-232 serial Connector DB9 male Mechanical HxWxD 89 x 432 x 287 mm 2 U form factor (3.5 x 17 x 11.3 in) Weight 7.
Appendices Table A.3: AMX5020 Switch Specifications Server Ports Number 42 Connectors RJ-45 AMX switch interconnect User Ports Number 4 Connectors RJ-45 AMX switch interconnect Network Connection Number 1 Type Ethernet, 10BaseT, 100BaseT Connector RJ-45 Terminal Port Number 1 Type RS-232 serial Connector DB9 male Mechanical HxWxD 43 x 432 x 351 mm 1 U form factor (1.7 x 17 x 13.8 in) Weight 3.
70 AMX Switch Series Installer/User Guide Table A.4: AMX5030 Switch Specifications Server Ports Number 16 Connectors RJ-45 AMX switch interconnect User Ports Number 4 Connectors RJ-45 AMX switch interconnect Network Connection Number 1 Type Ethernet, 10BaseT, 100BaseT Connector RJ-45 Terminal Port Number 1 Type RS-232 serial Connector DB9 male Mechanical HxWxD 43 x 432 x 351 mm 1 U form factor (1.7 x 17 x 13.8 in) Weight 3.
Appendices 71 Table A.5: AMX5100, AMX5110 or AMX5120 User Station Specifications Server Ports Number AMX5100 user station: 1; AMX5110 and AMX5120 user station: 2 Connectors RJ-45 AMX switch interconnect User Ports Number PS/2: 2; Sun: 1, VGA video: 1; Serial: 1 Type PS/2, Sun and VGA video Connectors PS/2: 6-pin miniDIN, PS/2 keyboard and mouse; Sun: 8-pin miniDIN keyboard and mouse; VGA video:15HDD female; Serial: DB9 male Mechanical HxWxD 44.5 x 279 x 292 mm 1U form factor (1.8 x 11 x 11.
72 AMX Switch Series Installer/User Guide Table A.6: AMX5130 User Station Specifications Server Ports Number 2 Connectors RJ-45 AMX switch interconnect User Ports Number PS/2: 2; VGA video: 1; USB: 2; Audio: 2, Serial: 1 Type PS/2, VGA video, USB, Audio and Serial Connectors PS/2: 6-pin miniDIN, PS/2 keyboard and mouse; VGA video:15HDD female; USB: Type A; Audio: 3.5 mm; Serial: DB9 male Audio (Bandwidth) 7.5 KHz Serial (Baud Rate) 38.4 KBaud Mechanical HxWxD 44.
Appendices 73 Table A.7: AMX5111 and AMX5121 User Station Specifications Server Ports Number 2 Connectors RJ-45 AMX switch interconnect User Ports Number PS/2: 2; VGA video: 1; USB: 2; Serial: 1 Type PS/2, VGA video, USB, and Serial Connectors PS/2: 6-pin miniDIN, PS/2 keyboard and mouse; VGA video:15HDD female; USB: Type A; Serial: DB9 male Mechanical HxWxD 44.5 x 279 x 292 mm 1U form factor (1.8 x 11 x 11.5 in) Weight 2 kg (4.
74 AMX Switch Series Installer/User Guide Table A.
Appendices 75 Table A.
76 AMX Switch Series Installer/User Guide Table A.10: AMIQ-SRL Module Specifications Server Ports Number 1 Type DCE Connector 9-pin D-sub female User Ports Number 1 Connectors RJ-45 AMX switch interconnect Serial Ports Type DCE Emulation VT100 Baud Rate 115200, 57600, 38400, 19200, 9600, 2400, 1200, 300 bits per second Parity Even, Odd, None Flow Control None, CTS/RTS or XOn/XOff Mechanical HxWxD 20 x 39 x 78 mm (0.8 x 1.5 x 3.1 in) with serial connector Weight 0.13 kg (0.
Appendices 77 Appendix B: Using AMIQ-SRL Modules The AMIQ-SRL module is a serial-to-VGA converter which permits VT100-capable devices to be viewed from the AMX51xx user station. The actual serial data is not accessed, but is merely displayed. All serial data coming from the target device is displayed in a VT100 window, placed into a video buffer and sent to the AMX51xx user station as though it came from a VGA target device.
78 AMX Switch Series Installer/User Guide • Background: This option changes the screen’s background color. The currently-selected color displays in the option line as it is changed. Available colors are Black, Grey, Light Grey, White, Yellow, Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange Red, Maroon and Brown. The default color is Black. This value cannot be identical to the Normal Text or Bold Text value. • Normal Text: This option changes the screen’s normal text color.
Appendices 4. Repeat steps 2 and 3 to modify additional values. 5. Press Enter to save your changes and exit the Configuration Screen. 79 - or Press Esc to exit the Configuration Screen without saving the changes. Creating an AMIQ-SRL module macro Pressing the Page Down key when the Configuration Screen is displayed will provide access to the Macro Configuration screen. The AMIQ-SRL module can be configured with up to 10 macros. Each macro can be up to 128 characters in length. To create a macro: 1.
80 AMX Switch Series Installer/User Guide 2. Press each key to perform the action described in the following table. Table B.1: History Mode Control Keys History Mode Action Home Move to the top of the buffer. End Move to the bottom of the buffer. Page Up Move up one buffer page. Page Down Move down one buffer page. Up Arrow Move up one buffer line. Down Arrow Move down one buffer line. CTRL-F Enters Configuration mode. The Configuration Screen will display.
Appendices 81 Table B.2: AMIQ-SRL Module Pinouts (Continued) 8 CTS - Clear to Send Out of SRL RTS - Request to Send 9 N/C - Not Connected N/A N/C - Not Connected Language support The AMIQ-SRL module is designed to operate correctly with all of the keyboard layouts that are selectable on the AMX51xx user station. Once a keyboard layout in the OSCAR interface is selected, the AMIQ-SRL module ensures that the correct character for the key pressed is passed to the serial device.
82 AMX Switch Series Installer/User Guide Appendix C: OSCAR Interface Edit Device Screen Settings Table C.1: AutoView KVM Switch Edit Device Screen Settings Target AutoView switch Ports 4, 8 Hotkey NumLock + “-”, NumLock + “+”, Ctrl + “~” Table C.2: AutoView 200, 400, 416 or 424 Switch Edit Device Screen Settings Target AutoView switch Ports AutoView 200, 400 switches: 4,8; AutoView 416 switch: 16 AutoView 424 switch: 24 Hotkeys NumLock + “-”, NumLock + “+”, Ctrl + “~” Table C.
Appendices 83 Table C.4: AV2000R, AV1000R, AV2000 or DSR Switch Edit Device Screen Settings Target AV2000R, AV1000R, AV2000 or DSR switch Ports AV2000R, AV1000R, AV2000 switches:16 DSR switches: 8, 16 Hotkeys The Print Screen key is not operational for a target device connection Unit Settings Required: Setting the display order of the target device list to “Port” Recommended: Setting the OSD screen display time to 2 seconds Table C.
84 AMX Switch Series Installer/User Guide Table C.7: IBM C2T Edit Device Screen Settings Target IBM C2T Ports up to 32 Hotkey NumLock–NumLock Table C.
Appendices 85 Appendix D: Troubleshooting One or two colors are missing on a server or a user station • Check the VGA connection between the user station and the monitor. • Check the VGA connection between the IQ module and the server. • Connect the monitor directly to a server to determine if the video card is causing the fault. • If the video quality is poor on all servers from one user station, replace the UTP cable connecting the user station and the switch.
86 AMX Switch Series Installer/User Guide The console port on the AMX switch has locked up • Check the terminal emulation software settings to ensure accuracy. • Restart terminal emulation software and start again. • Power cycle the AMX switch and start again. The OSCAR interface does not display unless a switch is made • Ensure that the monitor supports the 640 x 480 default resolution of the OSCAR interface.
Appendices 87 Appendix E: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service. To resolve an issue: 1. Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2. Check our web site at www.avocent.
88 AMX Switch Series Installer/User Guide
89 INDE X Index A connecting target devices 12 AMIQ module see IQ module AMIQDM module see IQ module AMIQ-SRL module see IQ module AMWorks software about 1, 3 configuring 22 Flash upgrading 24 installing 21–22 AMX switch about 5 back panel 11 configuring network settings 11 connecting devices 12 connecting power sources 11 connecting to the LAN 12 definition of 3 front panel 25 installing 10–12 LEDs 24–25 rack mounting 10 AMX switching system broadcast environments 22 cascading 17–20 component overview
90 AMX Switch Series Installer/User Guide about 2 Administrator settings 47 E Edit Device screen user settings 46 User tab 28 settings for KVM switch 82–84 Edit devices Auto User Login 50 normal configuration 51 seamless configuration 53 B Broadcast environments AMX switching system 22–24 configuration of the AMX switching system 23 nVision routers 23–24 Equalization tuning 56 F Force User Login 39, 41 Forcing a connection 59 confirmation codes 62 C guidelines 59 Cascading 17–20 Serial Force m
Index see Lightweight Directory Access Protocol audio and serial emulation 46 connecting 16 LEDs keyboard country layout 53 AMX switch 24 LEDs 25 AMX user station 25 switching system configuration 9 IQ module 26 power 25 AMIQ-SRL module about 5 server port 25 configuring 77 user ports 25 connecting to a serial device 13 Lightweight Directory Access Protocol 1 creating macro 79 Local server History mode 79 connecting 15 language support 81 hotkey 32 loss of power 26 Local switch hotkey
92 AMX Switch Series Installer/User Guide ? tab 29 Power/Sleep command 46 about 3, 27 Private mode 29 Admin tab 28 Private Switch Only 50 Command Line 54 Console tab 28 Q delete user 39 Quick switch hotkey 31 lockdown settings 50 R target flag 34 Target tab 28 Rack mounting brackets 10 user rights 40 installation 10 User tab 28 safety 6, 10 OSD Command Line 54 configuring the DDC table 58 S deskew tuning 57 Safety considerations 6 disabling Auto User Login 56 Scan dwell time 36 equ
Index SNMP see Simple Network Management Protocol Troubleshooting 85 U T Uninterruptible Power Supply (UPS) 6 Target devices Unit definition of 3 connecting to 29 connecting to the switch 12 User paths 17–19 definition of 3 Users Maintain mode 29 add user 38 Private mode 29 connecting to the switch 14 Scan mode 29 deleting a user 39 selecting 30 user access rights 40 setting a target device hotkey 30 user maintenance 37 Shared mode 29, 59 Target flag 33 Technical support 87 Terminal Ap
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
AMX® Switch Series Installer/User Guide For Technical Support: www.avocent.com/support Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent Asia Pacific Singapore Branch Office 100 Tras Street, #15-01 Amara Corporate Tower Singapore 079027 Tel: +656 227 3773 Fax: +656 223 9155 Avocent International Ltd.
