User guide
Table Of Contents
- AMWorks®
- Table of Contents
- Product Overview
- Installation
- Basic Operations
- Resource Switching Router
- Adding a Switching Router
- Deleting a Switching Router
- Configuring a Switching Router
- Naming Router Levels and Ports
- Defining TRGs
- Defining CRGs
- Defining DRGs
- Defining TRGs - Multiple Routers, Levels, I/O
- Defining CRGs - Multiple Routers, Levels, I/O
- Defining DRGs - Multiple Routers, Levels, I/O
- Viewing Switching Router Information
- Managing Multimedia
- Managing Users and User Groups
- Managing Servers and Server Groups
- Managing AMX Switching System Devices
- Connection Control
- Managing Event Logs
- System Administration Tools
- Adding AMX Switching System Devices
- Changing the Session Time-out Value
- Configuring Network Settings
- Changing the Administrator’s Password
- Setting Blank Passwords
- Enabling Auto Login
- Discovering Devices
- Displaying Connection Comparisons
- Find
- Pinging Devices
- Removing Offline Devices
- Removing Offline Servers
- Removing Offline Switches
- Synchronizing the System Database
- Updating Firmware
- Forcing a User Login
- Viewing Offline Devices
- Database Maintenance
- Controlling Multiple AMX Switching Systems from the AMWorks Software
- Working Offline
- Configuring LDAP
- Appendices

Appendices 87
• Non-local discovery - Automatic discovery of devices that are updated to the latest software,
exist on a reachable physical network and on a specified subnet. The devices must have the
same configuration ID as AMWorks software.
• Offline devices - Devices that cannot be contacted by AMWorks software but still exist in its
database or in a system AMX50xx switch database. Only matrix switches and servers (AMIQ
modules) can have offline status.
• Overwrite synchronization - A method of synchronization which replaces all existing
individual databases that reside on AMWorks software and on the matrix switches with a pre-
selected database.
• Pinnacle FAK - Pinnacle Fast Action Keyboard.
• Resource group - A group of signal resources, including input or output status, level (partition)
and port number, associated with a server or a user station in the AMWorks software.
• Seamless cascading - Cascading KVM switches below the AMX switching system without the
use of special cascading protocols.
• Server group - A defined selection of associated servers. Users can be granted No Access,
View Only or Full Access rights to a server group (and therefore, all servers in the group).
• Synchronization indicator - The status bar at the bottom-left corner of the window that
indicates the AMWorks software synchronization status.
• System synchronization - A feature of AMWorks software used to (1) merge all existing
individual databases residing on AMWorks software and on the matrix switches and re-
distribute the new database, or (2) replace all existing individual databases that reside on
AMWorks and on the matrix switches with a pre-selected database.
• Target Resource Group (TRG) - A group of resources associated with a particular server.
• Tiers - A method of configuring matrix switches in an AMX switching system configuration to
provide a user access to a much larger set of target devices than can be provided through a
single matrix switch.
• UDP broadcast (User Datagram Protocol) - The communication protocol used by the
AMWorks software to discover AMX switching system devices. Only matrix switches with the
same configuration ID will respond to the UDP broadcast.
• UID - Unique identification number.
• User group - A defined selection of associated users. This group (and therefore, all the users in
the group) can be granted No Access, View Only or Full Access to individual servers.
• VPN (Virtual Private Network) - a secure or “private” data network that uses a public
communication infrastructure.
• WAN - Wide Area Network.










