User guide
Table Of Contents
- AMWorks®
- Table of Contents
- Product Overview
- Installation
- Basic Operations
- Resource Switching Router
- Adding a Switching Router
- Deleting a Switching Router
- Configuring a Switching Router
- Naming Router Levels and Ports
- Defining TRGs
- Defining CRGs
- Defining DRGs
- Defining TRGs - Multiple Routers, Levels, I/O
- Defining CRGs - Multiple Routers, Levels, I/O
- Defining DRGs - Multiple Routers, Levels, I/O
- Viewing Switching Router Information
- Managing Multimedia
- Managing Users and User Groups
- Managing Servers and Server Groups
- Managing AMX Switching System Devices
- Connection Control
- Managing Event Logs
- System Administration Tools
- Adding AMX Switching System Devices
- Changing the Session Time-out Value
- Configuring Network Settings
- Changing the Administrator’s Password
- Setting Blank Passwords
- Enabling Auto Login
- Discovering Devices
- Displaying Connection Comparisons
- Find
- Pinging Devices
- Removing Offline Devices
- Removing Offline Servers
- Removing Offline Switches
- Synchronizing the System Database
- Updating Firmware
- Forcing a User Login
- Viewing Offline Devices
- Database Maintenance
- Controlling Multiple AMX Switching Systems from the AMWorks Software
- Working Offline
- Configuring LDAP
- Appendices
76 AMWorks Software Installer/User Guide
To clear a user database:
1. Select Admin Tools - Database - Clear Database from the menu bar.
2. Confirm that you want all users, permissions and switches removed from the database.
Controlling Multiple AMX Switching Systems from the
AMWorks
Software
The AMWorks software administrators can manage multiple separate and distinct AMX switching
systems from the AMWorks software. This feature is much like backup and restore except when an
administrator switches between multiple managed systems, the AMWorks software will perform a
mini-sync with the Master switch, if necessary, in an effort to keep the system in sync.
When an administrator changes to a new environment, the AMWorks software will:
• Restore the database from the chosen location
• Restore the network properties file from the chosen location and update the network properties
in the AMWorks software
• Try to contact the master of the new system to retrieve its database and overwrite the
AMWorks software database
• Refresh the AMWorks software GUI with new database
Changing network environments
Before changing network environments, back up the current database and verify that the AMWorks
software is in sync.
To change network environments for the AMX switching system:
1. Select Admin Tools - Database - Change Environment from the menu bar.
2. Enter the directory path to the database backup for the AMX switching system to which you
want to switch.
3. Click the Execute button.
Managing event logs
After changing environments, all of the events logged from the previous network are still saved in
the event log files. To avoid confusion, you should clear the events in the log files before operating
in the new environment.
To save and clear the event log:
1. Select Event Logs - Log Properties from the menu bar.
2. (Optional) Click Save to save the existing log.
3. Click Clear Log. All events logged from the previous network environment will be removed.
4. Click OK. AMWorks software will begin logging events for the new network environment.