User guide
Table Of Contents
- AMWorks®
- Table of Contents
- Product Overview
- Installation
- Basic Operations
- Resource Switching Router
- Adding a Switching Router
- Deleting a Switching Router
- Configuring a Switching Router
- Naming Router Levels and Ports
- Defining TRGs
- Defining CRGs
- Defining DRGs
- Defining TRGs - Multiple Routers, Levels, I/O
- Defining CRGs - Multiple Routers, Levels, I/O
- Defining DRGs - Multiple Routers, Levels, I/O
- Viewing Switching Router Information
- Managing Multimedia
- Managing Users and User Groups
- Managing Servers and Server Groups
- Managing AMX Switching System Devices
- Connection Control
- Managing Event Logs
- System Administration Tools
- Adding AMX Switching System Devices
- Changing the Session Time-out Value
- Configuring Network Settings
- Changing the Administrator’s Password
- Setting Blank Passwords
- Enabling Auto Login
- Discovering Devices
- Displaying Connection Comparisons
- Find
- Pinging Devices
- Removing Offline Devices
- Removing Offline Servers
- Removing Offline Switches
- Synchronizing the System Database
- Updating Firmware
- Forcing a User Login
- Viewing Offline Devices
- Database Maintenance
- Controlling Multiple AMX Switching Systems from the AMWorks Software
- Working Offline
- Configuring LDAP
- Appendices
72 AMWorks Software Installer/User Guide
Removing Offline Devices
The Remove Offline Devices operation permanently removes an offline device (AMX switch or
AMIQ module) from the AMX switching system databases. After a device has been permanently
removed, there are three ways to retrieve an offline device:
• User rediscovers the device (AMX switch or AMIQ module). See Discovering Devices on
page 69.
• User manually adds the device (AMX switch). See Adding AMX Switching System Devices on
page 65.
• Device notifies the AMWorks software of its presence (AMIQ module).
Follow the instructions below to remove a matrix switch or AMIQ module from the AMX
switching system.
To remove a device:
1. Select Admin Tools - Offline Devices - Remove from the menu bar.
2. From the submenu, select Matrix Switch to display all the matrix switches in the database.
- or -
Select Server(s) to display all the servers in the database.
3. In the Remove Device box, select the matrix switch you wish to delete from the database and
click Remove.
- or -
In the Remove Device box, select the server you wish to delete from the database and
click
Remove.
NOTE: If the matrix switch is still present on the network and its network settings and configuration ID have not
been changed, it will be added back to the database when a discovery operation is performed.
Removing Offline Servers
The AMWorks software enables you to remove servers no longer connected to the AMX switching
system from the database.
To remove an offline server:
1. Click Admin Tools - Offline Devices - Remove - Server from the menu bar.
2. In the Remove Device dialog box, select the server(s) you wish to remove and click Remove.
3. Click Exit to close the dialog box.
Removing Offline Switches
The AMWorks software enables you to remove AMX switches no longer connected to the AMX
switching system from the database.