AutoView® 2000 Installer/User Guide
INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. POWER ON This symbol indicates the principal on/off switch is in the on position.
AutoView® 2000 Installer/User Guide Avocent, the Avocent logo and The Power of Being There are trademarks or registered trademarks of Avocent Corporation. AutoView is a registered trademark of Cybex Computer Products Corporation. OSCAR is a registered trademark of Apex Inc. Energy Star is a registered trademark of the Environmental Protection Agency. All other marks are the property of their respective owners. © 2002 Avocent Corporation. All rights reserved.
USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Table of Contents Chapter 1: Product Overview Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Chapter 2: Installation Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Rack Mounting Your AutoView ...............9 Installing the AutoView 2000 . . . . . . . . . . . . . . . . . 10 Setting Up Your AutoView System . . . . . . . . . . . . .
1 Product Overview Contents Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1: Product Overview 3 Chapter 1: Product Overview Features and Benefits The multiuser, 16 port AutoView 2000 integrates Avocent’s field-proven analog keyboard, video and mouse (KVM) switching technology with advanced cable management, flexible access for two simultaneous users and a patented, nextgeneration user interface. The AutoView 2000 KVM switch conveniently supports all major server platforms and features powerful on-screen management for easy system configuration and server selection.
4 AutoView 2000 Installer/User Guide OSCAR graphical user interface An AutoView 2000 switch uses OSCAR, which features intuitive menus to configure your switch system and select computers. Computers can be identified by unique name, EID or port number, allowing you to assign unique server names. Security OSCAR allows you to protect your system with a screen saver password.
Chapter 1: Product Overview AVRIQ Module 5 Switch Rack of Servers AVRIQ Module Switch Critical Server Rack of Servers Analog Connection AV2000 Analog Connection Figure 1.2: Example AutoView 2000 Configuration Safety Precautions To avoid potential video and/or keyboard problems when using Avocent products: • If the building has 3-phase AC power, ensure that the computer and monitor are on the same phase. For best results, they should be on the same circuit.
6 AutoView 2000 Installer/User Guide Rack mount safety considerations • Elevated Ambient Temperature: If installed in a closed rack assembly, the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the unit. • Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised.
2 Installation Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Rack Mounting Your AutoView ...............9 Installing the AutoView 2000 . . . . . . . . . . . . . . . . . 10 Setting Up Your AutoView System . . . . . . . . . . . . .
Chapter 2: Installation 9 Chapter 2: Installation Getting Started Before installing your AutoView appliance, refer to the following list to ensure you have all items that shipped with the appliance as well as other items necessary for proper installation.
10 AutoView 2000 Installer/User Guide CAUTION: Rack Loading - Overloading or uneven loading of racks may result in shelf or rack failure, causing damage to equipment and possible personal injury. Stabilize racks in a permanent location before loading begins. Mount components beginning at the bottom of the rack, then work to the top. Do not exceed your rack load rating. To install the 1U switch mounting bracket: (kit sold separately) 1. Remove the first two screws on each side. 2.
Chapter 2: Installation 11 Analog User B Configuration Port for updating firmware AV2000 Appliance 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Servers 2-16 Analog User A AVRIQ Module Server 1 Figure 2.2: Basic AutoView 2000 Configuration To connect an AVRIQ module to each server: 1. Locate the AVRIQ modules for your AutoView 2000 unit. 2. Attach the appropriately color-coded cable ends to the keyboard, monitor and mouse ports on the first server you will be connecting to the unit. 3.
12 AutoView 2000 Installer/User Guide NOTE: When connecting a Sun AVRIQ module, you must use a multi-sync monitor to accommodate Sun computers that support both VGA and sync-on-green or composite sync. Adding legacy switches You can add cascade switches to the AutoView 2000 system for easy integration into your existing configuration. In a cascaded system, each ARI port will accommodate up to 24 servers. See the following table for legacy switches compatible with the AutoView 2000 system.
Chapter 2: Installation 13 To add a legacy KVM switch: 1. Mount the KVM switch into your rack cabinet. Locate a length of CAT 5 cabling to connect between your AutoView 2000 appliance and the AVRIQ for your switch. 2. Attach the keyboard, monitor and mouse connectors of the AVRIQ to a user port on your cascade switch. 3. Attach one end of the CAT 5 cabling to the RJ45 connector on the AVRIQ. 4. Connect the other end of the CAT 5 cable to an available port on the back of your AutoView 2000. 5.
14 AutoView 2000 Installer/User Guide
3 Basic Operations Contents Controlling Your System at the Analog Ports . . . . 17 Viewing and Selecting Ports and Servers . . . . . . . . 17 Navigating OSCAR . . . . . . . . . . . . . . . . . . . . . . . . . 19 Configuring OSCAR . . . . . . . . . . . . . . . . . . . . . . . . 20 Displaying Version Information . . . . . . . . . . . . . . . 28 Scanning Your System . . . . . . . . . . . . . . . . . . . . . . 30 Broadcasting to Servers . . . . . . . . . . . . . . . . . . . . . .
Chapter 3: Basic Operations 17 Chapter 3: Basic Operations Controlling Your System at the Analog Ports The AutoView 2000 features two analog port sets on the back of the unit that allow you to connect a monitor and a PS/2 keyboard and mouse for direct analog access. The appliance uses OSCAR, the On-Screen Configuration and Activity Reporting interface, which utilizes intuitive menus to configure your system and select computers.
18 AutoView 2000 Installer/User Guide OSCAR Status Symbols Symbol Description AVRIQ is online (green circle). AVRIQ is offline or is not operating properly. Connected switch is online. Connected switch is offline or is not operating properly. AVRIQ is being upgraded (yellow circle). AVRIQ is being accessed by the indicated user channel (green channel letter). AVRIQ is blocked by the indicated user channel (black channel letter). Selecting servers Use the Main dialog box to select servers.
Chapter 3: Basic Operations 19 To configure servers for soft switching: 1. Press Print Screen to launch OSCAR. The Main dialog box appears. 2. Click Setup - Menu. The Menu dialog box appears. 3. For Screen Delay Time, type the number of seconds of delay desired before the Main dialog box is displayed after Print Screen is pressed. 4. Click OK. To soft switch to a server: 1. To select a server, press Print Screen.
20 AutoView 2000 Installer/User Guide OSCAR Navigation Basics (continued) This Keystroke Does This Print Screen, Pause Immediately turns on screen saver mode and prevents access to that specific console, if it is password protected. Up/Down Arrows Moves the cursor from line to line in lists. Right/Left Arrows Moves the cursor between columns. When editing a text box, these keys move the cursor within the column. Page Up/Page Down Pages up and down through Name and Port lists and Help pages.
Chapter 3: Basic Operations 21 To access the Setup menu: 1. Press Print Screen to launch OSCAR. The Main dialog box appears. 2. Click Setup. The Setup dialog box appears. Figure 3.2: Setup Dialog Box Assigning server names Use the Names dialog box to identify individual servers by name rather than by port number. The Names list is always sorted by port order.
22 AutoView 2000 Installer/User Guide To assign names to servers: 1. In the Names dialog box, select a server name or port number and click Modify. The Name Modify dialog box appears. Figure 3.4: Name Modify Dialog Box 2. Type a name in the New Name box. Names of servers may be up to 15 characters long. Legal characters include: A-Z, a-z, Ø-9, space and hyphen. 3. Click OK to transfer the new name to the Names dialog box. Your selection is not saved until you click OK in the Names dialog box. 4.
Chapter 3: Basic Operations 23 Figure 3.5: Devices Dialog Box When the AutoView appliance discovers a cascade switch, you will notice the port numbering change to accommodate each server under that switch. For example, if the switch is connected to ARI port 6, the switch port would be listed as 06 and each server under it would be numbered sequentially 06-01, 06-02 and so on. To assign a device type: 1. In the Devices dialog box, select the desired port number. 2. Click Modify.
24 AutoView 2000 Installer/User Guide Changing the display behavior Use the Menu dialog box to change the display order of servers and set a Screen Delay Time for OSCAR. The display order setting alters how servers will display in several screens including the Main, Devices and Broadcast dialog boxes. To access the Menu dialog box: 1. Press Print Screen to launch OSCAR. The Main dialog box appears. 2. Click Setup - Menu in the Main dialog box. The Menu dialog box appears. Figure 3.
Chapter 3: Basic Operations 25 to configure the flag to display by server name or EID number, or to change the flag color, opacity, display time and location on the desktop.
26 AutoView 2000 Installer/User Guide Figure 3.9: Set Position Flag NOTE: Changes made to the flag position are not saved until you click OK in the Flag dialog box. 6. Click OK to save settings. -orClick X to exit without saving changes. Setting console security OSCAR enables you to set security on your analog port console. You can establish a screen saver mode that engages after your console remains unused for a specified Inactivity Time.
Chapter 3: Basic Operations 27 sensitive and may be up to 12 characters long. Legal characters are: A-Z, a-z, Ø-9, space and hyphen. 3. In the Repeat box, type the password again and press Enter. 4. Click OK to change only your password, and then close the dialog box. NOTE: If you should lose or forget your password, you must return your switch for service or technical support. See Appendix C: Technical Support for contact information. To password protect your console: 1.
28 AutoView 2000 Installer/User Guide -orIf your console is password protected, see the previous procedure, then go to step 2. 2. Select Enable Screen Saver. 3. Type the number of minutes for Inactivity Time (from 1–99) to delay activation of the screen saver. 4. Choose Energy if your monitor is ENERGY STAR® compliant; otherwise select Screen. CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with ENERGY STAR®. 5.
Chapter 3: Basic Operations 29 Figure 3.11: Version Dialog Box 3. Click AVRIQ to view individual AVRIQ version information. The AVRIQ Selection dialog box appears. Figure 3.12: AVRIQ Selection Dialog Box 4. Select an AVRIQ to view and click the Version button. The AVRIQ Version dialog box appears. For more information on loading firmware, see Appendix A. Figure 3.13: AVRIQ Version Dialog Box 5. Click X to close the AVRIQ Version dialog box.
30 AutoView 2000 Installer/User Guide Scanning Your System In scan mode, the appliance automatically scans from port to port (server to server). You can scan up to 16 servers, specifying which servers to scan and the number of seconds that each server will display. The scanning order is determined by placement of the server in the list. The list is always shown in scanning order. You can, however, choose to display the server’s name or EID number by pressing the appropriate button.
Chapter 3: Basic Operations 31 5. In the Time column, type the number of seconds (from 3 to 255) of desired time before the scan moves to the next server in the sequence. 6. Move the cursor to the next line or press the Down Arrow and repeat steps 2-5 for each of the remaining servers to be included in the scan pattern. 7. Click OK. To remove a server from the scan list: 1. In the Scan dialog box, click the server to be removed. 2. Press Delete.
32 AutoView 2000 Installer/User Guide Scanning will stop at the currently selected server. -orPress Print Screen. The Main dialog box will appear. 2. Click Commands. The Commands dialog box appears. 3. Clear Scan Enable. Broadcasting to Servers The analog user can simultaneously control more than one server in a system, to ensure that all selected servers receive identical input. You can choose to broadcast keystrokes and/or mouse movements independently.
Chapter 3: Basic Operations 33 To broadcast to selected servers: 1. From the Broadcast dialog box, select the mouse and/or keyboard checkboxes for the servers that are to receive the broadcast commands. -orPress the Up or Down Arrow keys to move the cursor to the target server. Then press Alt+K to select the keyboard checkbox and/or Alt+M to select the mouse checkbox. Repeat for additional servers. 2. Click OK to save the settings and return to the Setup dialog box.
34 AutoView 2000 Installer/User Guide Select Preemptive (default setting) to allow any user to select any server at any time; a request from another user disconnects the current user without warning. -orSelect Cooperative to maintain the current user connection; the current user won’t be disconnected if another user requests connection. If the Share Enable box is checked, users may share access to a single server. Only one may be in control at any given time. To access the Switch dialog box: 1.
Appendices Contents Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 37 Appendix B: Technical Specifications . . . . . . . . . . 41 Appendix C: Technical Support . . . . . . . . . . . . . . .
Appendices 37 Appendices Appendix A: FLASH Upgrades Upgrading the AutoView 2000 You can upgrade the firmware of your AutoView switch by using a special update utility provided by Avocent. This utility automatically configures the port communications settings to allow direct downloading from the connected server.
38 AutoView 2000 Installer/User Guide Upgrading the AVRIQ firmware The AVRIQs can be upgraded individually or simultaneously. To simultaneously upgrade multiple AVRIQs: 1. Press Print Screen. The Main dialog box will appear. 2. Click Commands - AVRIQ Status. The AVRIQ Status dialog box appears. Figure A.1: AVRIQ Status Dialog Box 3. Click one or more types of modules to upgrade. Click Upgrade. 4. The AVRIQ Upgrade dialog box appears.
Appendices 39 To upgrade AVRIQ firmware individually: 1. Press Print Screen. The Main dialog box will appear. 2. Click Commands - Display Versions. The Version dialog box appears. Figure A.3: Version Dialog Box 3. Click AVRIQ to view individual cable version information. The AVRIQ Selection dialog box appears. Figure A.4: AVRIQ Selection Dialog Box 4. Select an AVRIQ to upgrade and click the Version button. The AVRIQ Version dialog box appears. Figure A.
40 AutoView 2000 Installer/User Guide 5. Click the Load Firmware button. The AVRIQ Load dialog box appears. Figure A.6: AVRIQ Load Dialog Box 6. Click OK to initiate the upgrade and return to the Status dialog box. NOTE: During an upgrade, the AVRIQ status indicator in the Main dialog box will be yellow. The AVRIQ is unavailable while an upgrade is in progress. When an upgrade is initiated, any current connection to the server via the AVRIQ will be terminated.
Appendices 41 Appendix B: Technical Specifications AutoView 2000 Product Specifications Server Ports Number Types Connectors Sync Types Plug and Play Video Resolution Update Port Number Type Connector Analog Port Sets Number Type Connectors Dimensions Dimensions (H x W x D) Weight Heat Dissipation Airflow Power Consumption AC-input power AC-input voltage rating AC-input current rating AC-input cable AC-frequency Temperature Humidity 16 PS/2, Sun and USB AVRIQ modules RJ45 Separate horizontal and vertica
42 AutoView 2000 Installer/User Guide Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: 1. Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2. Check our web site at www.avocent.
Appendices 43
44 AutoView 2000 Installer/User Guide
LIMITED WARRANTY Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 24 months from the date of purchase. Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason, you are dissatisfied with the performance of this product, you may return it to the point of purchase for a refund of the purchase price (excluding shipping charges).
For Technical Support: Email: support@avocent.com www.avocent.com Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent International Ltd.
